7uptheme

7uptheme supports this item

Supported

119 comments found.

hi, i built the website to my friend. i tried to buy something via paypal for check the store and it says i paying to the sell account (for myself…) how do i change the selling paypal account that will get the money from the web sales?

Hi,

We checked your site and this is currently Paypal email: http://prntscr.com/ht5p7z You have to use another email to check this payment menthod.

Thank You

DHBiz

DHBiz Purchased

I tried to register on your support website but it’s saying my purchase code is not correct. I’m having issues setting up a new site and your “how to” document does not explain anything in detail. Theme Option > General Settings > Header Page: I have absolutely nothing in that list except “choose one”. Just below, on ‘Footer Page’, that dropdown list has every page I’ve created for the site…including my header page. Can you tell me what went wrong or is there some kind of secret setting that has to be made on the header page? I installed your demo store for my testing version of my site but obviously with my live site, I’ll be building it from scratch based on trying to pick your demo a part piece by piece.

Hi,

Please send us your website info (url and admin account) to contact.7uptheme@gmail .com we will check it for you!

Thank you!

hi

i just bought this them how do i change home page 03 with demo data ? where this option ?

Hi,

Please select a page in Front page displays in Setting > Reading http://prntscr.com/hw8i83

Thank You

hello how i can activate the Visual Composer plugin its stop working and I can customize my website

and how i can update my customize theme

Hi,

We checked the Visual Composer plugin was working on your site http://prntscr.com/hwpbtz. Please check again. And there is no way to update the theme if you did customize. You should use the child theme to be update as usual.

Thank you!

Plugin support : “Some Dokan Plugins”. Does it mean your theme is not fully compatible with Dokan Multivendor plugin?

Hi,

Yes, if you need to use a plugin for your site. You can send us the plugin name. We will check the compatibility for you. We always want to improve the compatibility of our products

Thank You

Hey do you any sales for this theme comming up? :) I really want to buy this theme but it is too expensive for budget so far :(

Oh! no :).

Many thanks

thank u for your quick answer! Your theme is realy amazing. I also saw another theme, which is ALOSHOP

What is the difference between these two themes? :)

style and layout Many thanks

Is it possible to integrate these “HOT” “NEW” “SALE” Label, you have in your mega menu or on your products like on Mega shop, is it possible to integrate them in Alosho as well?

Sure,

Many thanks

hi i have a problem whit the child thme i activated but it not detected by wp screenshot 1: http://prntscr.com/isvwtv the inspect element: http://prntscr.com/isvx64

the function and style ar empty in childe theme !!!

i have a redy creat and add style to rtl file but it not working http://prntscr.com/ix8c4y

Hi,

We checked the rtl.css file in the child theme that worked with your RTL language http://prntscr.com/ixc4xg

Thank You

yes thank you for your help

Really love your theme but it is completely in english :(

I need everything in another language GERMAN.

For example the checkout or mini cart – the content that it displays should be in german language :)

instead of “1Item in the cart” I want “1 Produkt im Warenkorb”

How could I change that?

Hi, The theme is multiple language, you can use any language you want Thank You

kfigo6

kfigo6 Purchased

Hello I want to know how to configure the menu display, and I want to know how to activate the child theme, and I want to make a page that contains a list of tags,

Is this theme compatible to “Woocommerce Germanized pro”

In order to sell products in Germany, I need to add details like “shipping time” etc. on the product page

Hi,

The woocommerce germanized plugin is not in the list of plugins we support. You can test yourself with the free version before deciding to buy the pro version

Thank You

hi, where I can find this treme pleas ? img: http://prntscr.com/iz4c2p

oki thank you

hello pleas hox to add a text is block in this image img: http://prntscr.com/j1a19v

Hi,

You can try to use banner item 4 http://prntscr.com/j1l71i to create item slider. You can see in Home 4 demo http://prntscr.com/j1l7uy

Thank You

hello pleas hox to add a text is block in this image img: http://prntscr.com/j1a19v

Sorry, but this is not the answer I expect from you, please give me a clear answer to my problem. Thank you Which is another problem I want to put a picture in this box but it shows a small how can I put it correctly (dimensions of images suitable for the size of the box) img: http://prntscr.com/j2w33i

ooh soooryyyy yes firist problem is resolved by you tkanks and the second resolved by me thanks :) great support (y)

:) Thank You

I didn’t create MegaStore Mega Menu, can you show me this? Thanks.

Is this your topic? http://uploadup.com/wp-content/media-and-document-text/. Please read and give feedback on our forum

Thank You

kfigo6

kfigo6 Purchased

I want to put special characters in the product description, but it does not work.

thanks

Please check on our forum

Many thanks

kfigo6

kfigo6 Purchased

where? I sent you a message on forum.

Aksirob

Aksirob Purchased

Hi, sent you several “forget passwords” to login to support and no answer. My question is: how can I disable “Buy” button, wish list and compare link GLOBALLY? (I want to use this site only as catalog) Thanks…

Hi,

You can use catalog mode feature in Theme Option http://prntscr.com/j8sxt4. If you forget passwords to login our forum. You can use forum registered mail to send us your account information (username, purchase code) we will help you reset password contact.7uptheme@gmail.com

Thank You

Hi,

how to update the theme properly? I just upload the new files and overwrite everything. Not my websites colour and custom CSS changes…. also the speed of my website is now worse..

Hi,

You should write your custom code at child theme to easy for future updates. To update our theme, you just download the latest version from themeforest, delete the old theme and install the new package

Thank You

Hi,

I uploaded the megastore file & the megastore_child file. I activated the child file. Now after changing some codes via the 7up_Theme Options “custom css section” I now uploaded the updated megastore file via FTP Now all my colours changed?! Why? I worked with my child theme

Hi,

Please send us your admin account. We’ll check it for you. Please describe in more detail your changes as you update. We will check on your demo

contact.7uptheme@gmail.com

Many thanks

Hello,

i believe there is a minor bug with the state field asterisk, it keeps showing optional even when you set it as required field. Please have a look, Thanks

Hi

Please renew support

Many thankd

This theme have “live search ajax on/off” like IsOne theme ?

Hi,

Yes, sure

Thank You

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