12795 comments found.
Hey guys We have already purchased the theme and like to know if you can customize this for our industry. Can you tell me where to request this? Thanks
Hi,
Unfortunately we don’t do customizations as we are fully focused on improving the theme and releasing new updates.
I suggest you look for a developer in envato studio or upwork
Regards
Two days ago no answer? I posted on the help desk.
Please be patient, we are answering all tickets in order, sorry for the delay
Can you let us know what username do you use in helpdesk? I can’t find using the same you have here
Hi, using the static code block on the Single Page, content and tabs….Is it possible to have 1 button/link for a free user…..and a different button/link for premium etc/
As the visibility fields are not present in the Single Listing tab Thank you!
Unfortunately that’s not available currently
Hi, please, answer the questions in support system asap (Vzakaze)
Please be patient, we are answering all tickets in order
When will the next update be released?
There’s a quick smaller update today/tomorrow to fix Elementor 2.0. Then a major update next month
Hello,
I have tags with checkboxes in my advanced search form. When I click more than 1 tag, then the search form filters for posts with any of the ckecked tag. Is it possible that it filters posts with ALL checked tags?
Hi,
In wp-admin > listings > settings > check “Listings will be shown if within ALL selected categories”
This works for tags too
Hope that helps
Thanks for your fast help.
Now I have the next problem. I want to import my listings with WP All Import. The import works fine, but then I don’t see my imported listings. When I open the listing in the backend I see that the listing type is not selected. I import this field. But it`s the only imported field that don’t work.
Do you have any solution for automated import of listings?
Ok, now it works 
Any update on a Classified Ads demo?
Not yet
Any upcoming promotions or sale from Envato or 27Collective?
Not planned currently
Hi,
Is it possible to demo the backend dashboard? Is it possible to use filter “Highest Rating” or “Most Reviewed” in explore function?
Thanks
Hi
Unfortunately we don’t have a live back-end demo. You can filter listings by “Top rated” as you can see here https://mylisting.27collective.net/my-city/explore-places/Regards
I’m having major compatibility issues with WC vendors. It’s not at all compatible. I’ve submitted several support questions. Anyone else having issues?
I have replied to your ticket
cheers thank you!
Hi,
I need help to configure the “Add” button in the header part of the website. When I go to the “Theme Options”, then in the header part, I put the “Show Call to Action” Button on, I put a label too, but nothing happen. Can you help me with this issue please ?
Thanks
Please create a ticket in helpdesk.27collective.net
Hello, I would like to know if the user receives any notification email when the profile is expiring. I did not see this function.
pre sale question
Hi,
No, this can be added using plugins only
Regards
Do you install and configure this plugin? Do you have costs? If so, how do I get a quote?
We do install the theme and import the demo for free. However we don’t do custom work and we can’t help with third party plugins
Do not you make any kind of customization? That Cool.
We don’t do paid customizations, we can help with small stuff only for free when you purchase the theme
Is it possible that only the site administrator, who creates the listings? I want to advertise the businesses of my city but only create them myself.
Is there an option to limit the features for particular listing packages. Now there is only way to limit number of listing, days and all
Does this theme work full features without BuddyPress?
Hi
BuddyPress is not required, it’s up to you to use it
Regards
Thanks
Friend I’m sad with your theme it contains many mistakes I’ve been working on it for days, and it’s just a headache. Promotion does not work back error 500. I want to put the site into production but I can’t every hour a different error.
When will new updates come out? Difficult to work errors behind errors
I need help and answers on the open tickets!!!
Hi, Can I only allow paid users to send or leave messages to listing owners? Thanks!
Hi
Each listing has a contact form block, the email goes to the listing owner
Regards
Thanks. Can I set restriction that free users cannot send messages? Only paid users will be allowed to send messages to listing owner.
What do you mean by paid user, users who paid to post a listing?
The situation is free users are customers posting requests for quotation. Vendors need to be paid users to contact the customers.
Unfortunately I don’t think our theme is a good fit for your project. Best of luck
Thank you. Can I just make the contact form in the post invisible to free users?
Hi. Currently it’s not possible to restrict content based on user type. Maybe you can find some plugin that can do that but we don’t have that feature.
Hello,
Is it possible to have a Question/Answer feature similar to comments in a listing? A visitor can submit a question to the list owner who in return can submit an answer.
Hi
We don’t have a built in feature for that unfortunately.
Regards
Is there any plugin that can add this functionality to the listing page?
Thanks
Unfortunately I’m not familiar with any plugin that can do this
Hi – love your theme and it’s features. Before I buy I am wondering where in the demo I can see what page and post templates are available with it (ie. Left sidebar. right sidebar, blank page etc…) Also are there different header styles available? I need a space next to logo for a leaderboard ad. Thanks!
Hi,
For majority of pages (except single listing and some others) we use Elementor page builder. So you have a lot of freedom in creating different layouts. Elementor is a free plugin so I suggest you install it in a temporary site and try it out. https://elementor.com/Regards
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
