21578 comments found.
I’m probably late to the party, but how come we can’t update our VC/bakery plugin anymore? If it’s part of the theme plugins, i imagine the need to work with the latest version; and now we can’t have that anymore??
Hello,
You should be able to update it via The7 > Plugins menu.
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
ok i will submit the request since i failed to update it via that path. Thanks!
Hello. I need your help on a topic. When we click on the menu in the mobile menu, it does not open downward. It just opens up when we press the plus. Could it be a solution? If you help, I am very, very happy …
screenshot www.prografik.pro/mobilemenu.jpg
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I sent a support request. I’m glad you helped me.
Someone else put me on to the7 and I must admit there’s a lot to like. However, I rather agree with FuXXz’s earlier comment about the loading icon – I’ve had a good test of quite a few of the readymade demos and as far as I can tell all pages get a loading icon before they load. Makes it look very slow – I couldn’t deploy a site with that kind of delay.
Maybe it’s possible to switch off the loading icon…???
Hi,
Yes. It’s literally 2 mouse clicks 
However be advised that the “beautiful loading” is a feature that Google Page Speed Test and other tests seem to like and give such pages a bit better scores.
Thanks, that’s good to know.
However, be advised that I make web sites for real people…those with a beating heart 
Unfortunately many webmasters care more about bots with digital brains (which can be fooled) and no harts whatsoever..
Well I care more about the end user, the human viewer! We’ve all got our priorities wrong if we don’t
Is it possible for you to turn off the loading icon in one of your demos, so we could see what page loading is like without that feature? It would be quite helpful.
Thanks.
Can you please get in touch via PM: https://themeforest.net/user/dream-theme#contact Thanks!
Hi,
We did that by creating a custom plugin.. I’m not entirely sure but maybe our guys at support can suggest some sort of solution for your problem..
Other way around is to create a multisite WordPress instance and host that particular page as a separate site.
ouch! ok I have asked Artem at support, maybe he will share the plugin. I want to use the feature, just not on every single page of the whole site. Or maybe you could take this as a suggestion for improvement.
Yes, we were talking about letting people save and edit their own “skins” in Theme Options > Skins. AND applying different skins to different pages. (Which is basically what you need here.)
Tomorrow I’ll discuss this feature with our guys again.
Thanks, You guys are doing awesome. By the way (I’ve shortened the long URL from the image on your front page) you might want to consider updating your graphic that says you’ve sold over 85,000 because as of today you’ve sold 105,531 here’s the graphic https://goo.gl/Niq9Hs
Ah, yes. Thank you! Those small updates are long overdue. Thing is we do not care about numbers as much as some other authors
Hi,
I have inserted some buttons in my page, but only now I notice that they do not work on mobile. The link is as follows: https://goo.gl/BpwLWK
Thanks
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I am unable to edit the page using the front page builder. I checked the console on my Firefox browser and it is stating an error from the frontpage builder.
TypeError: vc.frame_window.jQuery is not a function
buildFromContent .../content/plugins/js_composer/assets/js/dist/compat/frontend-editor.min.js:3:28917 vc.build .../plugins/js_composer/assets/js/dist/compat/frontend-editor.min.js:9:25726 <anonymous> .../plugins/js_composer/assets/js/dist/compat/frontend-editor.min.js:9:25952
How do I resolve this issue?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
You mention the inclusive shortcodes at https://the7.io/main/shortcodes. But on the inclusive Bakery Ultimate Addon page https://ultimate.brainstormforce.com/ there are many listed, which are not be found on the “The7” demo pages. Are all the shortcodes from The 7 + WPBakery Addons included?
Hello,
Yes, they are included. We decided only to showcase ones that were customized by us the most (in terms of their appearance).
Hello, the slideshow shortcode just allows you to select the last slideshow or all the slideshow but not one specifically?
Hello,
This shortcode allows to choose whichever slideshow you need. If you need assistance with it – please get in touch with our support at support.dream-theme.com
Hello,
You can disable the “beautiful loading” feature in theme options.
Hi,
It should not be like that.. What page/browser/os is that?
Iam on Win10 / Firefox59.0.2 and this effect appears at random pages. If i double click / mark the broken text, then it is ok.
Thanks will double-check.
Hey,
Thank you for great work. A pre-sale question. I’m planning to use Travel Payouts plugin with the theme but I can’t foresee how can I adapt the plugin to the theme both for desktop and mobile.
Do you have any suggestion?
Thank you in advance.
Regards.
Hello,
Unfortunately we do not offer third party plugins customization services 
Sorry and thanks for understanding!
Hi guys thank you fo the template. I’m doing destop first design. Later I’ll start to think to a responsive mobile one. How could I do to change mobile, desktop visibility, to make some row appear or disappear? Thanx
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi.. a pre-sales query. I really like the theme but want to take elements that are spread across various demos but if I understand it correctly I can install just one demo at a time. Is there any way of taking different elements from different demos?
Hi,
No worries. You can install as many at once as you like.
Hi again. So I was able to install multiple demos using the default feature of wordpress. But they are installed as multisite – each having an independent dashboard. Is there anyway of getting all the “pages” in a single dashboard?
Hello
You install demos via The7 > Pre made Websites. There is no feature to install them as a multisite..
I think I am not able to explain the question or not able to understand the response. I like portions of https://the7.io/corporate/, https://the7.io/dental/ and https://the7.io/restaurant/. Is there any way I can install all 3 demos simultaneously and access the “pages” in a single dashboard?
Yes You navigate to The7 > Pre-made Websites and install all those demos one after another.
Hi. My Teaser Images are missing. Please advise. I’m on WPBakery Page Builder 5.4.7 of which I think is the latest. Thank you
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
i can buy your theme i need theme look like this website http://free.mediafounder.com
Hi,
That is actually a Porto theme. But The7 can do the same thing (as well as many other things )
Hello. Great theme… How can i assign specific menu and logo for some pages? Is there some tutorial for it?
Hi,
Yes, if you use the “Microsite” page template: https://guide.the7.io/user-guide/micro-sites/
Hi. Is it possible to change the product image height? I mean both in sliders and shop page. It always goes square, but it is not very confortable for clothing for example.
Hi,
If I understood you question correctly – yes. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
I installed your new The7 White Label plugin and everything regarding theme options reset to default after i customized everything to my liking and now i have to do it all over again. I enjoyed your theme so far but this really made me angry as i need to waste another hour or so to try to replicate what i had so far. It would be reasonable that if you install White Label template, that only theme’s name changes and not the whole theme options to reset!
Ah, so you are that guy who changed the theme name with the White Label plugin and give the theme 1-star review because all your theme options were lost?
First and foremost when you change a theme name WordPress considers it… surprise… a new theme. Naturally it will give you blank Theme Options. There is an option in White Label tool to use “original The7 Theme Options”.
P.S. Rating theme 1-star instead of contacting support, especially because you have not figured out the settings is seriously uncool.
You’re right, it was a moment of madness and i blamed you. Here’s 5 star review
Thanks
Hope everything is not fine with the theme.
Hello. After the latest update the submenu isnt clickable in FireFox (latest). In Chrome and other browsers it’s no problem.
Sorry. The link: https://lgl-wp.server-owl.de/
Solved. No problem with The7.
Hi,
Good. Thanks for letting know.
I’m using the carousel control and the columns in the slides are not equal. Is there a way for columns of the same height?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
