58 comments found.
Hello, I have a problem with creating the course. I added the promotional video and the goals of the course but are not shown on the course page. How can I solve?Thanks
Hello,
Thank you so much for purchasing our product. We are very happy to support you.
Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket and provide your information for us as admin account of your website, FTP account, and your server cPanel info and let us know your detail issues, our dev will check and give you the feedback asap.
Regards
Have a nice day.
Netbase Team.
Hi, pre-purchase question. Im going to sell online courses, so people can book a course for a certain date and also been able to choose a tutor for that date. Is that possible to fix with this theme? Also if i purchase this theme is it easy to manage? Because im not good with css and html etc… Does this theme work in China?, because that is my main market. Any google content is not visible in China.
Best regards
Anybody?
Hello Izentify8,
Many thank for your interest in our template. I am Janet, happy to support you in this case.
First of all, I am so sorry for this late reply because we have 2 days off the weekend.
Now, let me answer your question below:
“Im going to sell online courses, so people can book a course for a certain date and also been able to choose a tutor for that date. Is that possible to fix with this theme?”
=> With this issue, it belongs to the plugin LMS. In the current version, we are using the Learndash plugin so you can contact the support team for this issue.
“Does this theme work in China?, because that is my main market. Any google content is not visible in China.”
=> Don’t worry, it will work in China.
So do you have any question, feel free to feedback here or contact me via email or Skype: janet@cmsmart.net for a quick discussion.
Best regards,
Have a nice day, Janet.
Thank you. You mean i should ask learndash support team? Or your support team?
Hello Izentify8,
If you use the Learndash plugin, you should contact Learndash support team 
Regards,
Janet.
Hi, presale question
You say that we save 189$ from LearnDash plugin, but then you say that the premium plugin isn’t included.
What will I find inside your theme if I buy it? What will I lose from the premium plugin?
Thank you for your time.
Hello Jaysomoza,
Many thanks for your interest in our products. I am Janet, happy to support you in this case.
Yes, our template doesn’t include the LearnDash premium plugin, so you should purchase it separately and integrated into our theme.
Hope you understand that.
Regards,
Have a nice day. Janet.
Thank you for your response, Janet.
So, in order to use your template, I don’t need LD, right? That’s why you say that I will save 189$ from it.
Will I have the same tools that LD offers without purchase it? I need to know it before buying your theme.
Thank you again for your help.
Best regards.
Hello Jaysomoza,
Many thanks for your comment.
First of all, I am so sorry for this mistake.
We have bought this plugin to integrate our products but with the new rules of LearDash, you should purchase separately to get full the features.
Hope you understand for us.
Regards,
Have a nice day, Janet,.
Congratulations for excellent work and sales! 
Thank you so much 
where do I find the License Key support? in the file I downloaded there is only the purchase code
Hello,
Thank you so much for purchasing our product. We are very happy to support you.
Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket and provide your information for us as admin account of your website, FTP account, and your server cPanel info and let us know your detail issues, our dev will check and give you the feedback asap.
Regards
Have a nice day.
Netbase Team.
Does the theme come with the LearnDash plug in our does it have to be purchased separately?
Hello Akey,
Many thanks for your contacting us. I am Janet, happy to support you in this case.
The premium version of LearnDash plugin doesn’t include in our theme so you need to purchase it separately.
Regards,
Have a nice day, Janet.
I just bought udetor, why can not upload image
Hello Gumilar98i,
Thank you so much for purchasing our product. We are very happy to support you.
Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket and provide your information for us as admin account of your website, FTP account, and your server cPanel info and let us know your detail issues, our dev will check and give you the feedback asap.
Regards
Have a nice day.
Netbase Team.
helpme please! i try import, but error
Hello,
Thank you so much for purchasing our product. We are very happy to support you.
Please create a ticket at http://cmsmart.net/your-profile/user_list_ticket and provide your information for us as admin account of your website, FTP account, and your server cPanel info and let us know your detail issues, our dev will check and give you the feedback asap.
Regards
Have a nice day.
Netbase Team.
I already made a ticket
Pleas wait for us, we will check and answer you asap
fantastic work on this, very nice
i wish you best for sales 
Thank you so much 
Great Work, Congratulations, Good Luck 
Thank you so much 
Amazing Work, Good Luck With Sale 
Thank you so much 
Great Work, Congratulations GLWS 
Thank you so much 
Great work! 
Thank you so much 
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you so much 
Congratulations! Fantastic Theme, Good Luck With Sale 
Thank you so much 
Congratulations! Good Luck With Sale 
Thank you so much 
Congratulations! Nice Work, Good Luck With Sale 
Thank you so much 
Congratulations!
Amazing Work, Good Luck With Sale 
Thank you so much 