556 comments found.
Hi, Have you plan a new update soon? To keep the WPBakery Page Builder updated. Since the update of WPML, the builder doesn’t work well anymore in the backoffice.
Hi Filster,
WPBakery Page builder v5.4.7 is available since Croma 3.4.1.
If you have already updated Croma, please remove the old WP Bakery plugin and go to wp-admin>appearance>install plugins to re-install it.
Thank you
Alexandre
Thanks for your previous reply to my ticket. Worked perfectly. All my pages have the wide classic menu without a background, but there is one page that has it. Could you help me troubleshoot this issue ?
Thank you kindly.
Also i forgot to mention that, the option to underline an element on hover and active is not functioning. I tried also using the classes without results. Help on that part is also welcome, thanks.
Hi there,
May I have the url from the page with the menu issue?
Thank you.
Alexandre
Hello Alexandre, here is the page http://beta.raissagbedji.com/one/bio/
Hi,
You can overwrite the menu style in each page setting: https://d.pr/free/i/p3TVAGAbout the underline option, you right is doesnt work. We will probably remove this option in a future update. If you want to use it, I can help with a custom css code.
Alexandre
Thanks a lot for the insight Alexandre. I would like to use the underline option. Please send me a custom css code that i will use. Thanks again for your work !
Hello,
Please add this code in the custom css field (wp-admin>croma>custom css/js)
.current_page_item>a, .menu-item:not(.current_page_item)>a:hover{ border-bottom: solid 3px; margin-bottom: 0; } .menu-item>a{ margin-bottom: 3px; transition: unset; }
Thank you
Alexandre
i trying to install the template it shows…The link you followed has expired how can Please try again…how can i solve thisproblem
Hi there,
I dont understand your request. Can you please contact me to alexandre.dubois@irontemplates.mail.intercom.io and explain how I can assist you.
Thank you.
Alexandre
Sorry! i was trying to install & upload this theme in wordpress.. But it is showing error on the wordpress dashboard that ” The link is expired please try again” How can i solve this issue ?
Hi there,
You prbably need to increase the maximum upload size. Please take a look here: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/Your webhost provider can probably help.
Thank you
Alexandre
Hi, with the Croma Theme, Woocommerce shows title of the first product instead of category title. If I hide product-title in css, it also hides title on the single product page. Thanks
PHi there,
Please update croma to 3.4.4
Thank you
Alexandre
Hello here, i would like menu items to have a # color than de default one when we scroll. menu-background is white, so on scroll, i want menu items to be black. Problem is when i set menu items to black, then the links are black by default even when the page is not in scroll state. Could you provide me with the classes to modify for this ? Thanks.
Hi there,
Please go to wp-admin>croma>custom css/js And add this code in the custom css field
.classic-menu.mini > ul > li a{ color: #fff; }
If it doesnt work, please provide your site url so I can see the real issue.
Thank you
Alexandre
Hi, I bought the theme from element, I have installed it and uploaded songs in the audio player but they are not working. If I click play, it doesn’t display the player at the bottom and also does not play.
Hi, don’t bother. I was able to fix it by disabling the “Enable Continious Audio Player and AJAX ” under general settings. Thank you!
Hi guys, I just updated Croma to V.3.4.3.
On the Woocommerce SHOP page and Products pages, the full-width/boxed feature doesn’t work. It stays boxed even if there’s no sidebar and even if the VC row is set to fullwidth. Can you please take a look at this function in the woocommerce.php line 34?
thanks a lot 
woocommerce product pages also display the reviews twice in 2 different style.
Hello Damien,
The Shop and product pages was always boxed. This is not about our last update. This is how we want those template.
About the duplicated Review, please contact me to alexandre.dubois@irontemplates.mail.intercom.io. I will fix it.
Thank you
Alexandre
I’ve compared the mobile version of the demo (Dark) and the live site I’m working and can’t seem to figure out why the mobile hamburger menu isn’t clickable. Can you please advise if there is a css glitch or what the issue might be please? http://influencemusicofficial.com/
Hi Ramletb,
This happen because the logo goes over the menu icon.
You can fix that by adding this code in the wp-admin>croma>custom css/js > custom css field.
.classic-menu > ul > li.logo{ max-width: calc(100% – 100px); }
Thank you
Alexandre
Sweet! I threw on a media query and made it perfect. Appreciate the help!
Hey guys, I use the “Phoenix” template. Is it possible to use the Discographie with 3 columnes instead of 2?
Hi there,
You can change the page template here. https://d.pr/free/i/dphIg1You just have to select “Blog post ( 3-columns)”
Thank you
Alexandre
Hi, thanks for your help but I want to change the Music posts to 3 columnes not the Blog 
Hello Firewheel,
I have answered to your support ticket, You have to use the Croma-discography-3-columns essential grid.
Alexandrre
can we use Spotify instead of mp3 file to play the music ?
Hi there,
You can embed a Spotify player on any of your page. However, you cannot play Spotify tracks through our custom MP3 player.
amazing themes….!
Hey thank you so much!
Hey Guys,
What font is used on the Croma “lowtempo”? ..For the logo and the word “LOWTEMPO”...
Thx for your answer!
Hi there
The font used for the lowtempo logo is called Sickamore and can be bought on CreativeMarket for $14 I think.
Thanks!
Maxime
Nobody answering on support tickets(((
How to edit music slider? http://rainskaya.ru/music-slider/
Hi there,
Can you share here your ticket number? About the music slider, please tell me what you want?
Thank you.
Alexandre
How do I get the updated WPBakery Page Builder
Hi there,
Please update croma to 3.4.1 Remove the old wpbakery plugin. You wil also need ot update croma-music so please remove croma-music too. And then go to wp-admin>appearance>install plugins And re-install croma-music and wpbakery
Alexandre
Attempted to update theme and I failed. Eventually resulting in deleting all plugins and them to reinstall it. However, I’m having the same issue as https://irontemplates.ticksy.com/ticket/1513284/.
Please help.
Hi there,
Can you please contact me to alexandre.dubois@irontemplates.mail.intercom.io and provide a login credential to the wp-admin.
Alexandre
Hello – in themoons Demo, is the ACF fonction usefull ? after import, I can see several empty ACF fields settings in Album and Events. Can i delete thoses ? thxs for your help
No, dont delete thoses fields. They are usefull.
Alexandre
Presale question: I read here that you can set a radio.co stream to play in the footer player when the HOME page loads (autoplay, player hidden). And with Ajax it will play continuously while the user loads other pages (ABOUT, CONTACT and so on).
What happens if the user loads the CONTACT page first, directly? I want him to hear the player on every page, no matter what page he loads first. I can’t add the player to ALL pages and ALL posts!
Can I have the footer player load for continuous play no matter what page the user loads first?
Thank you.
Hi there,
Good question. You can add the audioplayer widget in the footer widget area. And hide the audioplayer with this css:
.footer__widgets{ dispaly: none; }
This will work.
Alexandre
Are you sure that this will work? I don’t think it would work in the footer, I think it would stop when the page changes. Can you please check? Thank you.
Yes I have tested it.
Dont worry, the autoplay doesnt stop or restart the song.
Alexandre
Hi, I’m trying to customize my site with another template, different from Croma, but whenever i do something (like trying to change color ecc.) the site shows the following message: “Fatal error: Class ‘Iron_croma’ not found in /htdocs/public/www/wp-content/plugins/croma-music/croma-music.php on line 172”. How can i resolve this problem? Best regards
Hi there,
You have to disable the croma-music plugin.
Alexandre
Hi, can this theme do the following so i can purchase and use it for my new project, 1. can users sign up and post their songs for people to download for free? 2. can woocommerce be added so a shop page will be available for people to buy music?
Hi there,
For user Sign up and post their songs, you will need a third party plugin. The theme does not have this function built in.
And for woocommerce, yes, our theme is compatible with WC
Thanks
Maxime
Pls do you know any 3rd party plugin?
Pls do you know any 3rd party plugin?
No I cant refer you a third part plugin,
Alexandre
Hi! Thanks for the theme.
I have a minor issue. I am using the dummy data. The videos grid page is loading with the videos but when i click on any of the videos nothing happens.
The element inspector is stating the following: Failed to load resource: the server responded with a status of 404 /videos/tidus-apocalypse/ (not found)
Do you have an idea what might the problem be?
*Now its working
Hi there,
No idea. If the issue happen again, please advise us.
Alexandre
