13535 comments found.
Hi, Thim Gallery Images can be set to autoplay?
How can instructors create new courses? There is no link to create courses anywhere when I log in as an “instructor” user. Can you help please? I can create a new course only if I´m logged in as administrator…
Hi ken , pls note view order in dashboard still give 404 error https://prnt.sc/j0oomw Cart not adding to login students Waiting your support urgent pls , we are live Now
?
Hello Ken!
“No payment methods is available. ”. keeps showing on the course checkout page . https://ibb.co/j5AJgc
Everything seems ok on the default shop page. https://ibb.co/kXuVSH
Please advice
Hi Chioma1,
You want to use WooCommerce payment for those online courses, right?
1. Please make sure you are using WooCommerce Integration addon. Go to menu Eduma / Plugins then search for WooCommerce
Install and activate that one.
2. Now go to menu LearnPress / Settings / Payment / WooCommerce then enable this payment.
Now checkout the course and see 
Try and let me know.
hi Ken, We would like to change our website Logo linking to different URL. Is there a way to do so ? http://www.chartadvise.com/training/ Thanks !
Hi rajacv,
Yes, please send me a request to candy@thimpress.com with subject “rajacv – Eduma Support”, I will help you out 
Hello, this is the 1st time i deployed the theme and as per demo https://educationwp.thimpress.com/demo-university-2/ , we are not getting the same https://prnt.sc/j0ns9u . Can you please tell me how to bring correctly as mentioned in demo. Thanks
Hi developerindia,
Please send me a request to candy@thimpress.com with subject “developerindia – Eduma Support”.
PS: your support time is expired too. Please consider renewing support.
Hello, mail has sent Apr 4, 2018 at 11:17 PM IST, but no reply.
I bought you theme but the demo data never installs correctly and my support is expire, no money to renew. here the site hosting the theme https://kickassmum.com/ please help
Hi MarvinFrancis,
I see you are using new demo Edtech. Your system might be too old before proceeding the importer. Please send me a request to candy@thimpress.com with subject “MarvinFrancis – Eduma Support”, I will try the best to help you out 
Done – please do your best to help out
Sir, please help me. what happens with this page , because my expired events also show in happening and upcoming : http://psp.ub.ac.id/events/ .
Hi ilmiawanhakiem,
Please give me a request to candy@thimpress.com with subject “ilmiawanhakiem – Eduma Support”. I will need to check your current system first. Don’t worry much, I will make sure it works properly 
ok Sir , thank you
Thank you for your help Sir. It works fine now

Hello, i have purchased the theme but need some support. My courses are offline based. Please answer me.
1) I need student’s feedback form (that contains readability, experience, tools used etc.) in student panel when one course will finish than the student can give feedback to this specific course from his/her panel and mentor’s can view the feedback. 2) From the feedback, I need to create a progress bar that will be dynamic from feedback value and it will visible in mentor’s public area. 3) I extremely need the courses start date and end date and it will be archived after the dated. The date needs to be shown in grid view.
I have knowledge of programming. And many of templates are the custom design. And i did this. Please ensure me is it possible? Visit the http://training-beta.textiletoday.com.bd/. I will be pleased if I get the support from admin.
Have any support team. I can’t any support from last week.
Hello Author Team, Please see my issues..
Hi isajid07,
1 and 2. Sorry but right now we don’t have those options. We will consider adding them in a next update.
3. I can help you with that. Please send me a request to candy@thimpress.com with subject “isajid07 – Eduma Support”.
Please check your mail..
Hello.. The work isn’t done yet, is it? Are you working on it now?I haven’t been able to connect to my homepage several times a day for days. https://prnt.sc/j0i6l7
Hello there, can someone please provide support – I have submitted a ticket and no response.
Do we have a timeline to fix? We need in 3 hours to be fixed.
I have been waiting over 48 hours and things still aren’t done. Can you please escalate these issues? There is no constant contact, literally 1 message responses per 24 hours. Please help this.
Friend I don’t want to leave bad review but support is very slow and nothing gets fixed timely. I get tons of instruction to do stuff. Now a big error is on my site. Please you or Huyen or someone check the ticket and respond now please. We can’t move forward.
My official support has expired. However, I am still entitled to a sound and flawless update. After the latest update, I found issues with my website. One of those issues is when I visit a course-category, the following errors show up, (the error is more visible on mobile) :::
/mywebsite/wp-includes/taxonomy.php on line 3950. /mywebsite/wp-includes/general-template.php on line 2740 /mywebsite/wp-includes/general-template.php on line 2740
The first is caused by conflict with YOAST SEO but I don’t know exactly what to change to fix it. The other line is confusing… I could not find the cause.
Hi Theme_King,
Please send me a request to candy@thimpress.com with subject “Theme_King – Eduma Support”.
I have still not heard from you since I sent the email. What is going on?
Hi guys, there is more than 1 month since my first interaction about my issue (https://themeforest.net/comments/19157521): customizer is not working. And the problem persists. I`ve invested two years in content production for this platform and now I`m sad I can`t release it because a css problem :-/ When will you guys fix the wpms problem? Thank you.
I’m still waiting for your help with my website. I have sent a lot of emails and let a lot of questions here. You’re always telling me to send them by email but then I got no answer. Don’t know why but that’s not ok, I paid for 6 months of support and I’m having none.
Hi Ohmaria,
I already emailed back but didn’t get any response from you. Can you check again?
http://prntscr.com/j0lb0kHi, after updating everything to 3.0 I have some problems.
“Fill In Blank Question” 3.0.1: 1. The window for inserting blank fields is constantly refreshing/updating after every action what put cursor at the beginning every time (i think it saving entire quiz again and again) 2. After selecting different options under “Option” button it is not saved after saving quiz, you must click on desired option few times for it to be remembered 3. when text is first before blank fields it is put in (p)(/p) and there is new line after it, if there is no text before blank field there is empty (p)(/p) with new line or there are even 2 (p)(/p) 4. I can’t put cursor after the filled blank field to write something or make a new line 5. Can I add class or style to blank fields now? 6. Is the old version of Fill In Blank Question still working with Learnpress 3.0?
How the padlock on lessons work? Is it for resticting enter to every lessons from beginning because I don’t think it do anything?
Course pages loading is longer than before. Is there a fix for it?
Can you help me with this?
Hi marioz86,
I will need to take a look at your current system first. Please email me to candy@thimpress.com with subject “marioz86 – Eduma Support”.
Your support time is expired too. Please consider renewing.
What’s the solution of menus going out of screen?? Please state it in public so that others don’t have to wait for replies to fix this..
Dear
I sent another email but I have no answer yet, the subject is: “zgiacaman – Eduma Support”
I hope they can be contacted via email with us. my email is: zelim@academia.university
Hello, in permalinks I use Custom Structure ”/blog/ postname /” but the default Events link (/events) shows error 404. The events page appears only if I add ”/blog” slug in front of /events like this: /blog/events. Is there any way remove /blog from events? But I want to keep /blog slug for my posts.
Hello, when i change font from Customizing ▸ General Typography i can see its changed at background. But when i going to web site there is no change. This is the first time i m using that them. Its super good but i dont understand why is like that ?
Hi remzicanerkan,
Your customize might be not saved properly due to a conflict. I will need to check your site more carefully. Can you email me to candy@thimpress.com with subject “remzicanerkan – Eduma Support”?
Your support time is expired too, please consider renewing support.
Hi Ken, the aba Events is not working. I have no idea wjhat is happening. When i put the plugin to work it show all the events even that i put as private. Can you check it for me? www.tspasunb.com and email tudosobreopasunb@gmail.com
I’m checking again.