I guess that there may be something wrong while installing the Slider Revolution plugin so it couldn’t be installed complete successfully. Try to delete it first, then install it again to see if it works. If you couldn’t delete it from the Plugins page, you will need to delete the folder called “revslider” from “wp-content/plugins/” on your web host directly.

If it still doesn’t work, please give me your site URL so I can take a closer look. You can send a private message in the contact form below, if you’d like:

https://themeforest.net/user/wyde#contact

If you mean that you’d like to update the theme without losing content and settings. Please don’t edit any theme files in the theme folder directly. If you’d like you edit any files, you will need to do it in your child theme instead. So, your changes won’t be lost when you update the theme. If this is not what you’re looking for, please provide me more details.

I’m sorry but please contact us from the account that purchased this theme to make sure you’re currently in the correct product page that corresponds to what you have purchased.

I’m sorry but I have never tried the Ninja Form plugin before and it is not included in the plugins support list so I couldn’t answer these questions.

Thanks again! Just some more small questions!

1. I have it set to have a dark background behind the sticky navigation – but when the page is all the way at the top, the dark background doesn’t show. It only shows if you scroll the page down a little bit. Is there a way to set it that the menu background is always dark?

2. I added a transparent shape on the main image slider area, but it doesn’t go all the way to the top, where the main navigation comes in. It makes it look kinda strange, is there a way to have the transparency go all the way to the top? note I found the Header section on the page that has the ‘show’ options, but I am still running into the same issue.

1. It sounds like the Transparent Header of that page is enabled so it displays the transparent navigation instead of dark background.

To make it always dark, you will need to edit that page. On the page edit screen, scroll down to the Flora Options, select the Header tab and change the Transparent Header to “Disable”.

2. Try to enable the Transparent Header in the Flora Options -> Header to see if it works. Would you mind giving me the link of that page so I can take a closer look?

The Wyde Core is included in the theme. After you install the theme, you will see a notification message to install Wyde Core and other bundled plugins. Click on a link in that message to install them. If the notification message was dismissed, go to Appearance -> Install Plugins to see them.

You can find more details on how to install the bundled plugins in our documentation.

The comments section is only available on the Boxed page layout. Here’s a quick guide to show it:

1. Enable “Comments” in Theme Options -> Page -> Page Options.

2. Edit the page, to change the “Layout” in Flora Options -> Page to “Boxed”.

Thanks! Is this true even for other comments plugin?

We’ve never tried any other comments plugin so I’m unsure about whether it will work or not.

I’m sorry but I’ve never tried that plugin with this theme and it is not included in the plugins support list so I’m unsure about whether it will work or not.

However, this theme includes mega menu feature so I would not recommend you to install another mega menu plugin.

Also wondering if theres any way to remove the fade animation from opening the full screen menu, so that the menu appears as soon as the menu button is clicked?

You will need to add custom CSS below to disable the fade animation of the full screen menu:

#fullscreen-nav {
    -webkit-transition: none;
    transition: none;
}

Thats perfect, Thank you!

You’re using a Full Screen slider that will always change the size to the same size as the entire screen size without the admin bar and the header menu.

There are a couple of ways to make it to be completely full the screen size when you have the header menu.

1. Enable the Transparent Header so it will overlay on the slider instead of will be at the top. Edit your home page, scroll down to the Flora Options, select the Header tab and then change the Transparent Header to Enable.

2. If you wouldn’t like to have a transparent header. You will need to reduce the slider height instead. In the Slider Settings screen, see the picture below:

You can put #header into the text field #3 Increase/Decrease Fullscreen Height.

3. Or put the height that you’d like it to reduce such as 95px (the height of the header menu) into the text field #4 in the picture.

thanks

I’m sorry, I don’t. Frankly, I’ve never paid for a customization service on Envato Studio so I’m not sure about their works. However, if you’d like to change the image or edit the content on your site, I would recommend you to find the Content Addition instead of Customization service. I found these: https://studio.envato.com/explore/wordpress-customization/16856-wordpress-content-population

https://studio.envato.com/explore/wordpress-customization/7119-wordpress-content-addition

Anyway, I would recommend you to change it yourself. You can easily change images and background including any content in the page by using WPBakery Page Builder that’s bundled with the theme.

If you’d like to change the background of the row, you can click on a pencil icon at the top right corner of the row so you will see the Row Settings window, select the Background tab to change the Background image. You can also do the same things with the column to change the background of the column.

To change the image and text in the page content, you can hover on each element so you will see the edit toolbar, click on a pencil icon to edit it.

To set a specific size for the icon in the Info Box, you will need to add custom CSS below to Appearance -> Customize -> Additional CSS:

.w-info-box .w-icon {
    font-size: 50px !important;
}

You can change from 50px to any other sizes.

However, the custom CSS above will change the size of icons in all Info Boxes on your site. If you’d like to set the size of specific element, you will need to add an extra class for that element. Here’s a quick guide:

1. In the Info Box Settings window, put a CSS class name into the Extra CSS Class field. For example, ‘my-infobox-1’.

2. Click on a gear icon in the right corner of the Visual Composer toolbar to open the Page Settings window, see the picture below:

3. Add custom CSS to the Custom CSS settings like the one below:

.w-info-box.my-infobox-1 .w-icon {
    font-size: 50px !important;
}

After you import demo content, you will receive all pages, posts and images so your site will look exactly like our demo. You can reset your site and try it again.

However, please ensure that you’ve increased your server configuration limits as provided in our documentation before importing. Also, I would recommend you to deactivate any other plugins (except the ones that are bundled with the theme). This to make sure all content including images will be imported complete successfully.

If it still doesn’t work, you can give me your WordPress admin login details if you’d like. You can send a private message in the contact form here: https://themeforest.net/user/wyde#contact

In the Downloads tab, if you download “All files & documentation”, you will need to extract that zip file first. You will find the theme file “flora.zip” in the folder WordPress Theme. You can find the instructions on how to install the theme in our documentation.

Thank you for reporting this issue. We will add it in the next update of the theme.

When will the next update be released?

We will release the new update in a couple of days.

Sounds like this is an issue with PHP configuration limits. Your web server has the low PHP limits so it doesn’t allow you to upload the theme file. You will need to increase the PHP limits on your web server to the minimum as follows:

max_execution_time = 300

memory_limit = 128M

post_max_size = 32M

upload_max_filesize = 32M

max_input_vars = 5000

You can do this on your own by editing the file php.ini on your host, or contact your web host admin and ask them to increase those limits.

You will find more details on editing the PHP.ini file here: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

thank you! that was it!

We’ve never seen this issue before. Also, everything seems to work fine on our demo site so I think that this is not a theme issue.

Try a couple of steps below:

1. Update your WordPress and all plugins to the latest update.

2. Update the Flora theme and all bundled plugins, you can find more details about the update here: https://themeforest.net/item/flora-responsive-creative-wordpress-theme/12038776#item-description__update-log

3. If all are up-to-date but it couldn’t fix this issue. There may be a plugin conflict on your site, try to deactivate other plugins one by one to see if it works. If it still doesn’t work, please send me your WordPress admin login details in the contact form: https://themeforest.net/user/wyde#contact

Hello, quick update, when press on Appearance/customize send me to the same error page…help…:)

http://toye.com/wordpress/ i have a code line at the top of my home.

We’ve never seen this issue before. There may be a plugin conflict on your site. If you have other plugins installed, try to deactivate them to see if it works.

If it still doesn’t work, please provide me your WordPress admin login details. You can send a private message in the contact form: https://themeforest.net/user/wyde#contact

Thank for your response, I will contact you trough private message. Thank you

You can add them in Theme Options -> Navigation -> Contact Info Items.

You will need to change the color of the text in the column settings. Edit the column container of that info box. In Text Style, select “Custom” and then choose the Text Color.