740 comments found.
Hi i had another question please. client has to choose two colors (image variants) per product..but when i put color 1 and color 2 the second color shows in words not image variant..is there a way to do it for both variants to show with images if not how can i do MULTIPLE select on one color so they can pick 2? thank you
example: https://themillionroses.us/products/love-box-customize-it-eternity-roses
Hi, you mean this element ? http://prntscr.com/jammww . If that right so I think it require customize to have it because Basel doesn’t support
Thanks
No i mean that there should be swatches. For example in basel when you put variant color red blue and etc. you get icons instead of words. But i have 2 colors variants. Color 1 and color 2. So i need icons for both. Because currently shows Color: icons… Color 2: words variant
How do i make both with icons
Hi, please follow this screenshot http://prntscr.com/jb2nw8
Thanks
Hi, do you know when the instagram stream will be fixed?
Hi, I am not sure what do you mean for Instagram stream, can you plz make more clear for me ?
Thanks
Hi, the instagram block is blank. You said your API had been blocked and you were hoping to fix it soon. Do you know when? Thanks.
Ah, no matter. I see it’s been fixed. Thanks.
Great 
i have a presale question. is it possible to insert sections from your different demos into the demo we like. Also can the fonts be changed for the titles in the sections
Yes, you can add different sections and create your home page instead use our. Some section support change font for titles but some doesn’t support (I am not sure which section you want change but just want for clear)
Thanks
Did you made any decision?
yes one other question, which fonts are available? google fonts?
With theme you can use Google font, if you want add customize font, you can use this app: https://apps.shopify.com/fontify-change-customize-font-for-your-store
Thanks
how do you add the PLAY VIDEO button as seen here under product image? thank you
https://demo-basel.myshopify.com/collections/featured/products/jhecked-flannel-shirt?variant=39969271186Please check from our document http://teathemes.net/documentation/basel/ in tab PRODUCT METAFIELD
Thanks
great thank you!
Your welcome
All my product color and style switch option is just gone. You say that it’s because the Bold Currency conversion app but after I disabled, the same issues is present. I need real fast solution with this!
Because BOLD app was added code to our theme so after you disable this app, old code is still exist and it make the issue, Please try with install Original theme and check again
Thanks
Hi there, when tentatively is Basel Version 2.0 is expected? It would hep us plan new theme launch.
Hi, we have plan release 2.0 in this month or early next month
Thanks
1. how to change this reviews color: 2. why here not show 1 reviews, how to fix this? this page have 1 reviews. i have been sent email to u, please check that, thanks.
I have answered it Kindly check it
Thanks
no,remove the tag, my reviews not show. how to fix this?
So sorry, i didn’t understand why have tag here, please make more clear for me to email with screenshots
Thanks
i have been reply the email.please check that.
Hi is it possible to add a checkbox at checkout that makes you “agree to the terms” before purchase?
Unfortunately Basel doesn’t support it, it require customize
Thanks
Can I get a price please
We are assessing it and will write you in email, We usually don’t write estimation in public
Great thanks
If I create an ‘About Page’ for example. Can I import demo data into this individual page? I am looking to build my about page with the sections that I have imported into my homepage. Whats the best way to achieve this?
Unfortunately section only support from home page, with about page, it only support some special sections which use for only about page 
Thank you
How do i stop the ‘New’ label from appearing on my products? Can’t find it in the documentation.
Hi, plz check here http://prntscr.com/j6qu6g
Thanks
Hi is there anyway I can see theme admin demo?
Hi, you can check is from online document here http://teathemes.net/documentation/basel/
Thanks
Hi there, is your theme compatible with a recurring payments subscription plugins/apps? Also, can I create a video hero header on the homepage, similar to this -> https://rt-unero-videobanner.myshopify.com/
Yes, please add this section http://prntscr.com/j6otql . Regarding recurring payment subscription apps, we did not test it but I think it will work
Thanks
I would like to install the Rev slider Nice & Clean Video background responsive as seen here: https://revolution.themepunch.com/nice-clean-responsive-wordpress-theme/ , however, the extension app does not meet the requirements of Rev Slider 5.3.1 version install needed. How can I can this done? thank you again for your help.
Unfortunately currently our partner app doesn’t support 5.3.1 so you can not use this slider
Thanks
Hello,
first of all great theme, doing great job.
just one issue, the table on my website isn’t responsive – please help!!
here’s the link – https://elextron.in/pages/shop-by-brand
Thanks
Hi, please send me staff account to the4studio.net@gmail.com. we will check it
Thanks
create an account for your guys and sent invite – please check and make the table responsive!
Hi, I can’t see Online Store to change but you can follow my screenshot to update HTML of this page: http://prntscr.com/j6b9fc
Thank you
Updated html, still not working …check on the same url
any reason why you can’t see online store?
I see now it can scroll, so sorry but table on mobile only work with scroll
Thanks
check this url:- https://www.thesouledstore.com/mobile-covers
I want mine to be responsive like this
Hi, unfortunately this site doesn’t use table so it can not responsive like it May be you need write your HTML and make it responsive again.
Thank you
Hi why my menu not show sub menu in desktop, but show mobile menu is ok, please check this. how to fix that. thanks.
Hi, the menu on desktop and mobile are different, you can check this article to understand how to config megamenu on desktop https://teathemes.net/forums/topic/basel-shopify-create-manage-megamenu/
Thanks
no, you can not tell me how to fix that. your send me links not have that. i have been send to you email. please read it, and reply now.
still not get reply? we have been sent account and password to your. when can i get fix result.
I hope you can patient, we will check it very soon
Thanks
ok
hi,still not get reply? wait? wait?wait?when can i get reply?
i got your email 3 days ago but I ask you for store url and staff account but đi not see any answer email, so how I can assist you http://prntscr.com/j682jk
i reply store url in 3 days ago, please check the email.
i just send again.
Current version of Basel only support 1 submenu level but I just update for you, plz check again
ok
thanks.
but now other collections not working? Please use desktop open my site. how to do it now? Please fix again.
hi? you there? could u fix that for me ASAP.
Sorry, please make your issue more clear (take a screenshot), we only customize submenu for you and did not touch to collection. I just checked collection page and see it total nomal
Thanks
just sent to your email with video jakjim@gmail.com, please check now.
Answered
ok.thanks.
Hello, the collections links on the section called ‘Categories Menu’ on my front page (Browse All Collections) do not work on mobile or when decreasing the size of browser to mobile response (Only works on desktop & large tablet display configuration). I see that it works on your demo. my url is flipcrepes.com. Let me know if you see anything I’m doing wrong. thank you,
Hi, I also see it’s working http://prntscr.com/j4kfa4 . Can you plz try reload after resize and check again ?
Thanks
Hello thanks for the response. The look/design is fine, the screenshot you sent me is also what I get, but the links, i.e. on your screenshot (non-stick, mineral/steel, cast irons do not work on mobiles.
Please send contact me for store staff account, my developer will take a look soon
you can send your store URL and admin access to jakjim@gmail.com
Ok. will do thanks.
sorry i meant to comment on woocommerce theme
Please comments on Woocommerce comments area
Where do customers leave their reviews? I have already went to Tab Description and set up the Review Tab. I tried to import reviews but nothing showed.
Hi, Basel support default Review app here: http://prntscr.com/j388rr . Customers will leave the review here: http://prntscr.com/j38950 . Regarding import review, may be you need contact Shopify supporter to get support for this issue.
Thank you
when you say Basel support default review app – are you referring to the free review app by shopify? I should install the app first?
Yes, exactly what I mean Plz install this app
Hi how do you edit the Shipping & Delivery on the product tab I dont see the option anyware
Hi, plz check this article which similar with remove tab https://the4.co/knowledge-base/remove-custom-tab-from-product-page/
Thanks
Hi there is no Tab Description option
So you can add new tab by click New Item, or plz contact me, I will help you check
Thanks
This is for the theme Basel there is no option I need to change the product tabs content as x titles “Description Additional – Information – Reviews – Shipping & Delivery”
So sorry, it’s really difficult to understand you mean, plz contact me and make more clear for me so I can help you
Thanks
All products that i add comes with the “new” label added to the image. How do i stop that?
Ok… i found it. Still trying to understand how the theme works
No problem, Please feel free to ask or you can check documentation
