1508 comments found.
I would like that when the user clicks on a menu item, the user is directed to that content on the home page. Currently when you click, it only stays at the top. Look: if you are consulting this page https://www.wallboxok.com/es/productos/pole/ and in the top menu you click on DISTRIBUTORS, we return to the homepage but to the top not to the content of distributors.
There is something wrong on the menu link on your site. The link of the DISTRIBUTORS page should be https://www.wallboxok.com/#distributor but it is https://www.wallboxok.com//#distributor
You have double slashes (//) before #distributor. That means, it will bring you to the sub directory instead of home page so it couldn’t scroll to the section on the page correctly.
As you can see on our demo site, when you visit other pages like this one: https://wydethemes.com/vela3/blog/blog-medium-image/
All top level menus will point to the home page instead of sub directory so it will bring you to the home page, and scroll to the target section correctly.
I guess that it might be a multi language plugin that appends a trailing slash to the root URL.
Thank you for reporting this issue. We will look into this and fix it in the next update.
However, if you’d like, you can add custom filter below to functions.php in your child theme to work around this issue:
function vela_remove_trailingslash( $url ){
$url = untrailingslashit( $url );
return $url;
}
add_filter( 'home_url', 'vela_remove_trailingslash', 100 );
I just wanna delete Service menu and change the Calendar. Primary and found the menu name and change the name (Service—> Calendar ) .
now from on .. how can i do ? i wanna delete service everything and
i wanna put the Calendar for my schedule ( events or something information wanna share with people ) .
teach me please 
You will need to create a Calendar page first, go to Pages to create a new page. Then put your Calendar into that page.
However, this theme doesn’t include a Calendar plugin so you will need to install the third party plugin to add your Calendar. Also, if you’d like to install the third party calendar plugin, you will need to disable the AJAX Page Transitions feature in Theme Options -> Page -> AJAX Options.
Then, go to Appearance -> Menus to edit the Primary Menu. Remove the Service page, add a Calendar page and save changes.
but if i disable the Ajax page transitions doesnt matter about music? i wanna put the background music later. at website. Before i tried it but if page change , music will reset . That is why i bought the Ajax theme for music ( Continue music even page change. put the contact us or gallery any menu )
If you disable the AJAX page, it will load the whole page and your background music will reset. So, keep it enabled.
There are 2 ways to work around this:
1. If you’d like to use the Calendar plugin, you will need to set the link target of that page to open new window/tab. You can find more on how to open menu links in a new tab or window here: https://www.megamenu.com/documentation/how-to-open-menu-links-in-a-new-tab-or-window/
2. Use the existing content elements from the page builder (e.g. Info Box, Text Block, Custom Heading, Title) to add information to your schedule page instead of using the calendar plugin.
I want to edit about contact us. If someone write the name email phone and message and put the send your message , how can i get this one? which part i have to edit ?? really hard…
You can edit the Contact Form and mail settings in the Contact section on your WordPress admin.
Here’s a quick guide on how to edit the form: https://contactform7.com/editing-form-template/
And check out this page to setup mail: https://contactform7.com/setting-up-mail/
I made it but why i test it , Cant get the phone number>? only i can get the email and name message
Please ensure that you’ve included the name of phone number field in the message body.
For example: In the Form tab, you have a phone number field like below:[tel your-tel "123-456-7890"]In the Mail tab, you will need to put the code below into the Message Body:
Phone: [your-tel]
62281144-e8f7-4001-ac33-0b95d915ec6a This is my license code
Looks like you’re using the old version of the WPBakery Page Builder plugin. Please ensure that you have already updated the WPBakery Page Builder and other bundled plugins, you can find more details about the update in the changelog: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
After you update the theme, you will see a notification message to install the bundled plugins. If the notification was dismissed, go to Appearance -> Install Plugins to see the bundled plugins list.
You can find more details on how to update the theme and bundled plugins in our documentation.
i upload the picture at Slider but this picture size depends on Mobile or computer. different size and looks like. How can i keep same size and looks like that?
This depends on your slider layout too. If you’re using a fullscreen slider, your image will always stretch to full the screen size so it will display different size and looks on different screen sizes.
If you’d like to make it display the same size, I would recommend you to change the “Slider Layout” to “Auto”: https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout
And then enable Custom Grid Sizes so you can set the styles of elements on slide including image for each screen size: https://www.themepunch.com/revslider-doc/slider-setup/#custom-grid-sizes
Also, if you set your picture as background, you should change the Background Fit option to “Contain” instead of “Cover” to make it display the same size on both desktop and mobile, see more here: https://www.themepunch.com/revslider-doc/main-background/#image-sourcesettings
I am trying to get rid of Vela (Left upper ) but idk how can i do
Even i edit the Slider Revolution but can not find that.
How can i delete the Vela(letter) when homepage login.
1. That is a header logo, you can change it in Theme Options -> Header -> Logo.
2. I’m not sure exactly where the Vela (letter) came from but I guess that might be your site title, try to check your Site Title in Settings -> General. If it is not there, please give me your site URL so I can take a closer look.
Domain Name is https://vgnc.in/ in this domain (Vela – Responsive Business Multi-Purpose Theme). i am not able to edit content in visual composer plugin. when i try to open text-content for update point of view it show preview mode and display home page as a front page in back end. i do not no why. this issue occur before 5 days only. so please check it shortly. if you need wp-admin details for debug this error then let me know. will provide you everything when your need. Thanks in advance
This might be a compatibility issue. You’re using the old version of Vela theme that comes with Visual Composer 5.0.1, but on your site is 5.4.2.
Try to update the Vela theme and Wyde Core plugin to see if it works, you will see more details of the update in changelog: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
all are up to date. Version 5.4.2 of visual composer running version
The Vela theme 2.0.3 and greater include Visual Composer 5.4.5 so if you’re using 5.4.2, you will need to update it.
My running vela theme Version 2.0.4 Premium WordPress Theme for Multi-Purpose. and Visual Composer 5.4.2. that’s all i am using. and one of most important thing is that same theme and same file i am using on other hosting there it’s working fine. and currently there is no any notification in my dashboard so that i can update even visual composer or theme. because yesterday i have updated all plugin and theme. visual composer is paid plugin if i will go to update with latest version then it will notify me for money. it’s not a free plugin. so how is it possible that update visual composer time to time. no one can afford every month or every weak paid for visual composer.
as per your suggestion i have just updated again all plugins. so now running Visual Composer 5.4.5 is. now what should i do. because still same problem. nothing to be changed.
We have never seen this issue before, it is working fine on our demo site. I guess that it might be a plugin conflict issue. If you have any other plugins on your site, try to deactivate them to see if it works.
If it still doesn’t work, please give me your WordPress admin login details so I can take a closer look. You can send a private message in the contact form below:
https://themeforest.net/user/wyde#contacthave you got login credentials
Thank you for the login credentials!
This is a PHP compatibility issue. You’re using the outdated version of PHP (5.5), you will need to upgrade your server PHP to 5.6 or greater.
Most plugins and themes including Visual Composer and Slider Revolution require PHP 5.6 or greater to work properly.
Also, the recommended version of PHP for WordPress are 7.2 or greater, as you can see here: https://wordpress.org/about/requirements/
please see again. i have updated PHP Version 7.1 which is sufficient. can you check it again. it’s being 9 day’s and still we are try to find error. still there is no solution i have. and i am about to set a campaign for google adword. if this type of error would be occur then how can i do it. please see again and resolve shortly. humble request to you. again i am saying that same file is working on other hosting panel. you can see at http://test.arthill.website/
are u jocking? .. read your previous email. send me any server who used more then 7.2version of php..or higher…
what means php 7.2 or higher … lastest version is 7.2 that is released in nov 2017 … and it is under r&d for server os.. so top version of php is 7.1 for any server.
I’m sorry but that link I provided is on an official site of WordPress: https://wordpress.org/about/requirements/
Of course, it definitely says that the recommended version of PHP is 7.2 or greater as seen there. I think that it means 7.2, 7.2.1, 7.2.2 and up to 7.2.4 because the latest stable version of PHP is 7.2.4 as you can see here: http://php.net/downloads.php
However, that is just a recommended version, not the minimum version. As seen in the previous answer, I said that you will need to upgrade to PHP 5.6 or greater, and just so you know what about system requirements from official WordPress site.
Anyway, I’m going to check out your site and will get back to you in just moment.
Hello,
I’m back! Of course you’ve upgraded it to PHP 7.1.9 so everything seems to work properly now. I can edit your page with Visual Composer page builder and can also install the PHP Settings plugin to check the current version and settings of PHP on your site (back to 2 days ago when you were using the PHP 5.5, I couldn’t even install it).
thanks. now it’s working good but not perfectly fine.
Hi!
I would like to place a video in the title div, should be ”.title-wrapper”. How can I make this video and div fullscreen and keep it responsiv with some extra CSS?
Best regrads,
Manuel
I would recommend you to add a fullscreen video slider to the top of the page instead of using default page title area. With the Slider Revolution plugin, you can easily create a fullscreen video and can also adjust the size of text for each screen size. You can find more on creating a video slider here: https://www.themepunch.com/revslider-doc/main-background/?tab=html5video
And take a look at “4.2 Custom Grid Sizes” on this page to enable Custom Grid Sizes so you can set different styles (such as varying font-sizes) for each screen size: https://www.themepunch.com/revslider-doc/slider-setup/#custom-grid-sizes
Hi! Thanx for advise. I will check this.
Hi—I have a portfolio set up with images of my client logos and I’d like text to show on hover. How/ where do I add that text? Nothing I’ve tried has worked. Thanks!
Please ensure that you’ve set the portfolio title and category so they will show when you hover on portfolio image.
If it doesn’t work, there may be a plugin conflict on your site. Try to deactivate the third party plugins to see if it works.
Would you mind giving me your site URL so I can take a closer look?
How do I ensure that I’ve “set the portfolio title and category so they will show when you hover on portfolio image”?
The site is Msmedia.tv and the portfolio is about halfway down the page under Featured Clients.
Thanks!
Thank you for your site URL!
Please don’t worry, you’ve already set the portfolio title.
However, you have custom CSS which hides the portfolio title so it won’t show up when you hover on the image.
To fix this issue, you will need to remove the CSS snippet below from the page:
.home .portfolio-grid figcaption{
display:none;
}
Thanks although that’s not quite what I needed. That now shows the portfolio title, which I don’t need. I want to include a client quote and have that show up on hover. How do I do that? When I added text into the text box, it didn’t show up. Thank you!
That is a portfolio grid to show your works on a grid layout as you can see on our demo: https://wydethemes.com/vela1/gallery-2-columns/
You will need to click on the image so it will bring you to the details page to see the whole content. You couldn’t show the text from the portfolio content when hovering.
If you’d like to show a client quote, I would recommend you to use the Testimonials instead, as you can see in the section “WHAT PEOPLE ARE SAYING” at the bottom of this page: https://wydethemes.com/vela1/our-services/
So there’s no way to rollover and have a sentence of text show?
Of course, you can’t show it in the portfolio grid, it doesn’t load the portfolio content there. You will need to click on image to see the whole content on the details page. This is what the portfolio grid does.
You will need to use the Testimonials to show your client’s quote.
Hello, we ask you to disable the location of the site http://www.gimos.com and to keep active the Plug-in Store Locator, because together they conflict. This leads to the ninth operation of the plug in.
Thank you
I think that this is a conflict issue with Google Maps JavaScript library. When you have a Google Maps on the page, the theme will automatically load Google Maps JavaScript library so if you have another plugin that also includes the same library, you will have a script conflict on your site.
However, you can remove that library from the theme by adding the code below to functions.php in your child theme:
function vela_remove_google_maps_api() {
wp_deregister_script( 'googlemaps' );
}
add_action( 'wp_enqueue_scripts', 'vela_remove_google_maps_api' );
Hi Wyde, I tried but it still does not work. Maps are not required. Thanks
If you remove the Google Maps API from the theme, you will need to add a Store Locator shortcode to the page, it will also include the API to the page so the Google Maps from the theme will work correctly.
However, the Store Locator plugin also includes its own Google Maps so you can use it instead of the one from this theme.
If we go directly to the store locator page, the maps are displayed. If instead we do at home -> store locator the maps remain invisible. How does it happen? Thank you
The Google Maps in the Contact section on your home page is a built-in maps from the theme and different from the one on the Store Locator page.
If the Store Locator shortcode is in different pages from the Google Maps of this theme, you don’t need to remove the Google Maps API from the theme.
Try this to see if it works:
1. Remove the code I provided from functions.php.
2. Disable the AJAX Page Transitions in Theme Options -> Page -> AJAX Options.
If it still doesn’t work, please give me your WordPress admin login details so I can take a closer look. You can send a private message in the contact form below: https://themeforest.net/user/wyde#contactThank you for your site credentials!
This is an issue with Store Locator plugin settings. You’ve enabled the option called “Force Load JavaScript” in “Store Locator Plus -> General -> User Interface” so that plugin always loads the Google Maps API on every page even the store locator is not there.
I just unchecked that option and everything seems to work correctly now.
I just installed the latest Vela update and my Theme Options has disappeared. I reinstalled the newest Vela update, and the Theme Options are still gone or not visible. Any ideas?
Please ensure that you’ve also updated Wyde Core and other bundled plugins.
Also, if you have a cache plugin, you will need to purge all caches after you update the theme.
So I was alerted to the update through ThemeForest. I uploaded the vela theme via FTP. Where do I find the updated Wyde Core and other bundled plugins? I have Wyde Core v. 1.7.1 installed. At this point, I was forced to revert to the previous version of vela. I don’t have a cache plugin on this site. Should I clear my browser cache?
The latest update of Wyde Core plugin that’s included in the latest update of Vela theme is 2.6.1, as you can see in the changelog: https://themeforest.net/item/vela-responsive-business-multipurpose-theme/9793377#item-description__update-log
After you update the theme, you will see a notification message at the top of your WordPress admin to install the new update of Wyde Core and other bundled plugins. If the notification message was dismissed, navigate to Appearance > Install Plugins to see the bundled plugins list. You can find more details on how to update the Vela theme and bundled plugins in our documentation.
Thank you so much for your help! I can see that I was a couple updates behind and you are the first theme providers (I have worked with) to actually provide updates to the bundled plugins – I am really impressed. Additionally, Vela is one of the nicest premium WP themes I have purchased so far. I appreciate your guidance in completing the update.
You’re welcome! And happy to hear that you like our theme
Hi, i get an error with the new version of this template with essentrial grid: jQuery(...).tpessential is not a function This only appears on first page load, a reload of the page works. I tried disabling revolution slider but didnt work. Any help here please? Thanks!
If the Ajax Page Transitions in Theme Options -> Page -> AJAX Options is enabled, try to disable it to see if it works.
Also, if the Revolution Slider library is loaded globally, it might conflict with the essential grid library. Try to disable the “Include RevSlider libraries globally” in Global Settings to see if it works, see more here: https://www.themepunch.com/revslider-doc/global-settings/
If it still doesn’t work, Would you mind providing me with login credentials so I can take a closer look? You can send a private message in the contact form here: https://themeforest.net/user/wyde#contact
Is there a way to rename the parent theme and child theme? I usually do this for client confidentiality reasons but it seems the function.php file in the child theme prevents successful renaming.
You can rename both parent theme and child theme but you will need to change the theme name in the functions.php file in your child theme, replace wp_get_theme(‘Vela’) with wp_get_theme(‘New_Name’).
However, after you change theme name, you will no longer be able to use the automatic update feature, you will need to update it manually.
“Related Posts” not working in the latest update.
It seems to work properly on our demo site: https://wydethemes.com/vela1/the-quiet/
Please ensure that you’ve purged the caches after you update the theme.
If it still doesn’t work, please give me your site URL so I can take a better look.
Hi Wyde,
I’m having issues with pages (duplicated) having certain elements and not on the others. We have a landing page that uses the white down arrow to signify scroll down/or to click on and takes the user to the next section. However, for some reason it only shows on some pages and not all. I’m wondering if you can provide guidance as to why and more so, how I can get an arrow like this on every page? Furthermore, the Vela theme has an ^ up arrow on every page built into the demo content – can I get one to signify scroll down or is this not available?
Second question – with the icon boxes – I can’t seem to make a clickable link from the icons to click through to the next page. Is there anyway this can be done? They highlight as if to indicate they are clickable but don’t seem to have that option available.
Thanks in advance!
1. The up and down arrows will show up when you set the height of the row to “Full Screen”. You will need to edit the rows settings, change the Content Width to “Full Width” and change the Content Height to “Full Screen”.
Also, please don’t forget to choose the “Full Width” for the Template in the Page Attributes box on the right side of the page editor.
2. Sure, you can set the link to the icon. In the Icon Block settings window, click on the “Select URL” button in the URL option to set the link. If that option is not available there, please ensure that you’re editing the Icon Block instead of the Info Box.
Hello,
I have been trying to customize “select” field in contact form, so that the default option has a white background color. See it “as is’: viking-tech.com.br>”Contato”>”drop down field” – default is grey. So I Have tried to change the background color and filed width in child theme : css stylesheet. And It didn’t work. Do I have other way?
By default, the background color of the select field is “transparent” so you will see a grey field when you have a grey background.
Try to add custom CSS below to Appearance -> Customize -> Additional CSS to see if it works:
select {
background-color: #fff;
}
Also, we will change default background of it to white in the next update.
And what if I want to change CSS settings in style sheet? Is it possible?
I would like to change the select field width, specifically to a form
Sure, you can add custom CSS to style.css in your child theme or to Appearance -> Customize -> Additional CSS.
Here’s a CSS snippet to change the width of the select field in the contact form:
.wpcf7-form .dropdown-select,
.wpcf7-form select {
width: 100%;
}
I have already tried add so many snippets in child style.css, and no changes are done. Actually I prefer to custom form in style.css, so, what might be the problem?
After inspecting your site, there is no custom CSS in the file style.css in your child theme, as you can see here: https://viking-tech.com.br/wp-content/themes/Vela-Child-Theme/style.css?ver=2.0.3.1
Please ensure that your changes have been saved correctly. Also, if you’re using a CDN caching service such as Cloudflare, you will need to purge the cache after you edit any resource files on your site.
Actually It was a CDN caching matter. I could customized drop down menu. But I would like to set drop down border color (when opened) in the same one of default fields (name, email, phone). Lastly, Even I set select field width 100%, when It’s viewed in desktop screen It doesn’t align with the edge of text area bellow it, only when I reduce screen dimension. Could you help me?
Also! How to set a “place holder” in select field?
1. I’m sorry but the select field doesn’t allow you to change the border of the dropdown list.
2. You put the wrong CSS class name so it doesn’t work. You should replace ‘dropdown-select’ with ’.dropdown-select’.
3. You will need to insert an option into the dropdown list to set a placeholder. For example:
<select>
<option value="disabled selected">Select your option</option>
<option value="option1">Option 1</option>
<option value="option2">Option 2</option>
</select>
1 and 2 – very good! 3 – Where insert this?
Edit your contact form to insert an option to the dropdown list of your select field.
Hi Wyde,
Thanks for previous/ongoing support.
- Have been using Vela 5 for past 1.5 years. - Have had Slider Revolution on Home page: myokosnowsports.com - It has been working well until recently it is not displaying on other computers, expect it still displays on my computer (which is logged into the WP admin account). - Have had a hunt around online to look for solutions, but can’t work it out.
Any ideas much appreciated. Thanks in advance.
It might be a plugin conflict issue. You have a cache plugin call “WP Rocket”, I think that it compresses all script files on your site so the Slider Revolution plugin doesn’t work properly. Try to deactivate that plugin to see if it works.
Thanks did think of that, but I already had “WP Rocket” (and “WP Super Cache”) deactivated as they has caused other conflicts previously…
If you had any other ideas that would be amazing
It’s still active on my end. After inspecting your site by Chrome, all script files have been compressed by WP Rocket and it says:
This website is like a Rocket, isn't it? Performance optimized by WP Rocket. Learn more: https://wp-rocket.me - Debug: cached@1518964416.
Also, here’s an error message from Slider Revolution plugin on my browser console:
Slider Revolution Warning (Core:5.4.5) Core is older than expected (5.4.6.4) from Video Min JS 359d962bf23846e5796d05b6acae8155.js:9 Please update Slider Revolution to the latest version. It might be required to purge and clear Server/Client side Caches.
This is a cache issue. You’re using the new update of the Slider Revolution plugin but the core JavaScript file running on the browser is older because it loads the old files from caches instead of the new ones from your web server so it doesn’t work correctly.
If you are also using a CDN caching service such as Cloudflare, please ensure that you’ve purged all caches after you made changes to your site.
Here’s a quick guide:
1. Clear all caches on your site.
2. If you’re using a CDN service, try to disable the cache feature or enable the Development Mode to see if it works.
Thanks v much for the detailed reply and assistance. Will give all that a go. Thanks.
You’re welcome
Got it.
^ Re-activated “WP Super Cache” plugin, cleared cache, deactivated plugin.
^ Re-activated “WP Rocket” plugin, cleared cache, deactivated plugin.
^ Cleared cache from Chrome, re-opened with hard reload.
^ All sorted.
Thanks v much for support, legend
Happy to hear that it has been resolved
Hi Wyde,
I saw a thread regarding the portfolio, however it was posted a few years ago. I tried following the steps your provided however the portfolio won’t show on my site. I’m after the same from here: https://wydethemes.com/vela2/
Are you able to help me please? Thanks!
There may be a plugin conflict on your site. If you have other plugins installed, try to deactivate them to see if it works. If it doesn’t work, please give me your site URL.
I deactivated all plugins and reinstalled by process of elimination however unfortunately the portfolio is still not working.
My URL is: http://qqv2.socketsoftware.com.au/ It should be appearing with ‘Latest Works’ towards the end of the page. Thanks.
It seems like the portfolio post doesn’t have the featured image so it won’t show on the portfolio grid. Please ensure that you have set the Featured Image of the portfolio post. If you did but it still doesn’t work, try to remove it and set it again to see if it works.
Hi! The logo in the mobile version appears wrong, the dimensions appear deformed. In the web version the logo maintains its original size and shape but in the phone version no.
Thanks!
Could you please give me your site URL so I can take a better look?
Yes! https://www.wallboxok.com/ Thanks!
On mobile, the logo container will be smaller. If your logo is too wide (the width is greater than the height too much), it will shrink to such a small size.
Try to add custom CSS below to Appearance -> Customize -> Additional CSS to increase the width of the logo container:
#header.mobile #logo {
width: 60%;
margin: 0 20%;
}
I cannot update Vela Theme to 2.0.3.1 version. I get this message “DOWNLOAD FAILED. FORBIDDEN”. I have already tried to update It by Envato Plugin and manually installing Vela straigth into Wordpress.
I think that this is a server issue. Sounds like it couldn’t download the new update from ThemeForest and doesn’t allow you to upload the theme file via WordPress. Try to install it via cPanel File Manager to see if it works. You can find the instructions on how to update the theme via cPanel in our documentation.
Ok, now It works. Tks
