90 comments found.
Hi Sir, How to change Logo Position ? , My Logo is bigger hight’s, how alien or change logo height.
Dear atul_savla,
Could you send your URL?
Thanks
Thank’s Sir Will Update
Dear atul_savla,
you can submit ticket here:
https://www.smartaddons.com/member-area/submit-a-ticket/submit-ticket
and send your URL or site account there.
We will it asap.
Thanks
Dear atul_savla,
Please check your ticket again: https://www.smartaddons.com/index.php?option=com_rsticketspro&view=ticket&cid=34095&Itemid=265I answered your ticket from 24.08.2018
Thanks
How to Display the Viewed Product and Purchased Product on Home Page ?, Like Featured Product, Best Seller, New Arrival ETC
Will try to add the product in Best Seller Colon, but in that as source option, Only For Category
It’s Possible To change, in best seller, Change Source Option Like Viewed Product? Instead Of Category
Dear atul_savla,
Our theme doesn’t support following your idea. You can submit ticket and use custom-work service, we will help you do that with extra cost.
Thanks
Thank’s Sir
I’m getting the following error message:
Unknown: The each() function is deprecated. This message will be suppressed on further calls in /home/tpvidfceu918/public_html/system/soconfig/classes/scssphp/src/Node/Number.php on line 293Warning: A non-numeric value encountered in /home/tpvidfceu918/public_html/system/soconfig/classes/scssphp/src/Compiler.php on line 4503
Any idea how to fix it? Also none of the icons are showing.
Thanks!
Dear qgsdesign,
Are you using php 7.2? If right, please refer this guide to fix: https://github.com/sabre-io/Baikal/issues/711 Thanks!
I’m trying a demo, but it’s not working properly on android. I can not scroll down on the home page. Menu disapear… Like most templates here, this is also poorly optimized for android.
Dear kamild,
I just checked and menus are working fine. For scroll down, it is hard to scroll, i told our team to check and fix it. I will inform you soon.
Thanks!
Dear kamild,
We fixed scroll down issue on mobile. Please kindly check again.
Thanks!
instagram galley not work, i insert my crdentials create in sanbox…..not work….help
Dear sir,
Please extend support and go to our help center to get assistance: http://support.opencartworks.comThanks!
have a nice day. Right key image shift operation is left key function, left key operation is visible. support.. forward and backward, same function
Dear sir,
Could you tell us your ticket number to check? Please let us know! (Remember to give us your information to check this issue) http://support.opencartworks.comThanks!
Hi, Does your theme work with Version 3.0.2.0?
I have version: 2.3.0.2
Dear sir,
We will support you soon on early monday. Now please list all your issues to email, and let us know.
Thank you!
Okay, I tried again and it worked well. Thank
Dear sir,
Please let us know your ticket number to check it right for you?
Thank you!
theme installation problem, i cant install this theme via opencart . some errors was showing , extension intallation problem it showing invalid file type .. so please replay for the solution …...urgent
Dear Sir,
Please submit ticket and give us your information to check. our technical supporter only assist via Help Centre: http://support.opencartworks.comRemember to give us purchase code/ user name on Themeforest and your website information to save time for both sides.
Thank you!
Hi,
i receive this error again!! Can’t load URL: The domain of this URL isn’t included in the app’s domains. To be able to load this URL, add all domains and sub-domains of your app to the App Domains field in your app settings.
i follow all setup and still receive the error message when i connect with facebook!
Plz Help
Dear sir,
We don’t work on the weekend, please update to your ticket, it will be replied on the next Monday. Please keep following it to get the answer soon. http://support.opencartworks.comThank you!
This is really disappointing, even after 2 months of raising a ticket, you haven’t hardly fixed it and to make it worse created a new bug. I requested the support because the SO_SOCIAL media plugin was not working, instead of fixing it, my change password is not working now. Now my users are unable to change the password. POOR SUPPORT. DISAPPOINTING.
Dear sir,
Could you tell me your ticket number to check?
Thanks!
Ticket #OT404714
Dear sir, The ticket is being reviewed, it will be replied soon. Please keep following it to get the answer soon! Thank you so much!
I’m having a problem where content from some modules are being duplicated in the front end. I contacted you through your support system, but now answer, after a week. It’s important that you get back to me. Thanks!
Dear sir, I noticed that this theme used a product label module. May I know which product label module you used?
Dear sir,
we use the product label module made by us, you can see it: https://codecanyon.net/item/product-label-advanced-product-label-opencart-module/19972664 If there is any question, let us know soon.Thank you!
Dear sir,
Please create a ticket, and give us all information, our technical support will help you check: http://support.opencartworks.comThanks!
Hi bro, i have been waiting really long for the latest version for opencart 3.x, and after months and i check and there is no update yet.
please tell me the exact year, month and date bro. thanks.
Dear sir,
This theme will be updated soon in the beginning of 2018.
Please wait to get the update. if you install and have any issue, we still help you, and guide you.
Thanks!
I sended 3 times on support, please help =, thera are a bug nobody can buy nothing, still wiating to add comment but filed for comment wont work, I sended photos and everything but nobody answer a lot of days
Dear sir,
We are checking your ticket,please keep following it to get the answer right.
Thanks!
did you saw my answer to support form
and also how to disable currency updating
Dear sir,
we are checking your ticket. please keep following it to get the answer soon.
Thanks!
Dear sir,
Your ticket #OT970934 was responded, please check.
Thanks
Hi, I am interested in buying this theme. Please let me know if the theme is SEO optimized.. for google speedtest, does it scores A?
Dear sir,
This theme support SEO optimized for any eCommerce site. Moreover, you can apply many way to improve SEO your site on Search Tool, and Google.
iF there is any other question, let us know!
again I needed to open a support and nobody answers, and now I can not even access the support it’s all offline.
can you answer me here, how do I dey the main menu as drop down instead of megamenu in the presentation image appears that it is possible to choose
Nobody answer or resolve problem on theme
MTT-0000009775
Dear limaum,
Please check your ticket, I answered it. If you need any help, please submit ticket here: http://support.opencartworks.comThanks
Dear sir,
Please check your ticket to get the answer.
Thank you!
thanks for support! its works !
dear friend, I made another small question about mainmenu in the ticket response, can you kindly guide me there
Dear sir,
We will check it soon. Please keep following your ticket to get the answer soon.
Thank you a bunch!
Hellow, the ticket has not yet been answered on how to have the normal main menu, rather than megamenu
Dear sir,
We see your ticket and checking it now, please keep calm to wait the answer. iF there is any issues more, please update to your ticket, our technical support will check.
Thank you!
Dear ticket has not yet been answered, how to have the normal main menu, rather than megamenu?? please
Dear sir.
Our technical support will check it first on the early Monday morning
Hope you understand and sympathy for us.
Thanks
Nobody answer or resolve problem on theme
Dear sir,
Could you tell us your ticket number to check right? Our technical support will help you soon.
Thank you a bunch!
Hi Sir..
I’m still not receive answer for Ticket #OT976181
Thanks
Dear sir,
Please check your ticket to get the answer. If there is any issue, you should update to the ticket.
Thank you so much!
Thanks fo you answers and support But still the issue not fixed!!! sitll the same issue!!! you can test that in my website
Best Regards
Dear sir,
Please check your ticket to get our answer. and if you got troubles, please show us by images, or reply to us know.
Thank you!
Hi sir,
May I know is this theme supported for Opencart 3.0.2.0? I am planning to buy this theme but my Opencart version is 3.0.2.0. If the upgrade is not yet ready then may I know when will it be because I am rushing to build a website with this .
Thank you!
Dear sir,
This theme is currently supporting OC 2.3.x, we will update it soon to OC 3.x. You can refer other OpenCart Theme 3 from us: Revo: https://themeforest.net/item/revo-drap-drop-multipurpose-opencart-theme/19577129?s_rank=11 Etrostore: https://themeforest.net/item/etrostore-premium-multipurpose-digital-opencart-23-theme/20233253?s_rank=3
Sport: https://themeforest.net/item/sport-multipurpose-ecommerce-opencart-3-theme/20534622?s_rank=1
Please let us know any your question.
Thank you so much!