1730 comments found.
Hi. I emailed a few weeks ago but haven’t had a response. Please could you come back to me please. Thanks:
Hi,
I’ve been trying to populate my website with content, and although I’m familiar with Wordpress, I think I may have deleted some of the coding/formatting in places, and wondered if you could advise how to get it back please! It may be something a lot more straightforward than that.
1. Colours I’ve lost the 2-tone colour scheme under the About section (screen shot 1) – it should be like it is under Services (screen shot 2). Screen shot of both attached. Please could you advise how to rectify this.
2. Team section There’s only myself, but I like the effects on this section – is it possible to add a text column instead on the right hand side instead of more team members? (screen shot 3)
3. Why I’ve managed to change the text colour here too but can’t see where to change it (screen shot 4). Also why are the line lengths for the talent section much shorter than for the rest of the sections? I need them to be the same.
Thanks so much
Screenshots not available. In any case, it is desirable that you send a link to the site. I did not quite understand what coding you are talking about. If you changed the source code of the theme, then you can re-download the theme and reinstall it.
Hi, my website is: https://cherrybomb.co.il/ I’ve added width:100% to the customised css for the contact form 7 submit button, but the button for some reason looks wider than the other fields and is slightly to the left, any ideas why it’s like that and how to solve it? thanks a lot
.contact-form-content .pure-u-1:last-of-type input {
margin: 0;
}
.contact-form-content .pure-u-1:last-of-type {
padding: 4px;
}
Hello I have purchased your item. I have installed Layers correctly. When I want to install your item with wordpress “upload a new theme” I click on skrollex.zip and I the answer is always : Le lien suivi est expiré. Veuillez réessayer.
The link is expired, please try again. What is the solution ?
Many thanks in advance for your help Michel
https://codex.wordpress.org/Using_Themes#Adding_New_Themes_Manually_.28FTP.29
Thank you for your prompt answer. I upload on my computer to use it with MAMP ! not on line
Thank you for your help. It works. Have a nice day
Hello! The menu on my page stopped responding. Every time I use the menu, I charge to go to the area I want. For example, I give to Contact (in the menu) and the page reloads to take me to that area.
wow3dollar.com
There are two buttons in the header “New Arrivals” & “products” that serve eprfectly. It only happens to me with the menu. On the computer and on the mobile phone
Maybe I not quite understand your question, but I can’t reproduce your issue. When I click on Contact, the page scrolls down to Contact section.
Sorry. I solved it I was working the theme in a subdomain and the menu addresses were left with the old url. Excuse me and thank you very much. I did not know how to erase the question.
Hello,
I hate uppercases. It is possible to change the menu on www.dr-egenhofer.de in text-decoration: none and where do I have to do it? And where ca I fid the settings for H1–H6?
I have purchased Scrollex up to now three times. You can be sure, I find it an excellent theme to work with.
Thanks
Herbert
If you want insert custom CSS, you can use Appearance / Customize / Additional CSS. But I not quite understand your question because menu items have text-decoration: none by default and it is not related with hover effect.
Hi, i purchased your theme, having issues, do you have a supoort link where i can raise a ticket for support ? or could you send me your email id so i can email you the issues ? let me know..tks
You can asks here. This dashboard intended for support. You can also send private data via form in the my profile.
I have sent you a mail yesterday, pls check and revert back, tks
i already did everything about the installation process but i still cant install it. please help. i think the one that i purchased doesnt have index.php.. it says: Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
You have not displayed as purshaser of Skrollex for WordPress. Maybe you have HTML version? The WordPress version here: https://themeforest.net/item/skrollex-creative-one-page-parallax/14699984
Ohh. Huhu. My bad. So hows that? Is there a way where i can just add or upgrade my account to purchase the regular license? Because for sure i will not be able to use just the HTMl version for wordpress 
This is not provided by ThemeForest, but if you send a request for a refund, it is likely to be forwarded to me and I will approve it. Describe the situation in the request. Form for refund here http://themeforest.net/refund_requests/new
Wow!! Thats great!!! Thank you so much for that suggestion. I was actually super worried already. Will purchase the regular license once refund. Excited to try this out. Thank you
I approved your request.
Hi,
I’ve been trying to populate my website with content, and although I’m familiar with Wordpress, I think I may have deleted some of the coding/formatting in places, and wondered if you could advise how to get it back please! It may be something a lot more straightforward than that.
1. Colours I’ve lost the 2-tone colour scheme under the About section (screen shot 1) – it should be like it is under Services (screen shot 2). Screen shot of both attached. Please could you advise how to rectify this.
2. Team section There’s only myself, but I like the effects on this section – is it possible to add a text column instead on the right hand side instead of more team members? (screen shot 3)
3. Why I’ve managed to change the text colour here too but can’t see where to change it (screen shot 4). Also why are the line lengths for the talent section much shorter than for the rest of the sections? I need them to be the same.
Thanks so much
Screenshots not available. In any case, it is desirable that you send a link to the site. I did not quite understand what coding you are talking about. If you changed the source code of the theme, then you can re-download the theme and reinstall it.
Hello.
I’m using the Demo * Alice * .. I need to remove the edges or white frame. I need you to help me remove that please. The Demo link: http://skrollex-wp.x40.ru/alice/
Only two bordered layouts are supported. You can change it via Customize / Appearance / Site Border. You can fully delete border only via colors settings by using transparent color for border or via custom CSS if you have coding skills. But in this case you will be need to correct other elements which have indents for border or will be look not good without border.
I deactivated all the plugins and only activated skollex and the fancy box. It still is not saving correctly. I activated and deactived everything again and still the same problem. I really have started to not like wordpress because I have started to run into these kinds of problems more often than I used to. Please advise. I can give you my WP login if getting into the site helps.
Please see error messages in the server error log. You can use WordPress plugins for this purpose and you can post messages here. It is usually it is easy to understand the cause of most problems via server error log.
My server error log isn’t showing any errors. I had my website moved to a new server that has updated php, I updated the theme again, as well as, layers. The WP site is still not saving. This is the error it gives when I try to save, “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” (Theme Customize/Edit Layout/Homepage Body)
You can send me login via contact form in my profile.
I am running into the exact same problem as 4 months ago. I even moved the site to godaddy. I am not getting an error but it is still not saving the Our Work section.
In such cases, an error message is usually logged in the error log. If you do not see the messages, then probably the error logging is not enabled or errors are written to the log file located elsewhere. I recommend installing the PHP Console plugin. For its work, you will need also to install the extension in Chrome and set password for authorisation in the WordPress plugin and in the browser extension, then you will see all the server errors right in the browser.
Failed to load resource: the server responded with a status of 413 (Request Entity Too Large /wp-admin/admin-ajax.php:1
I have added a php.ini filel to resolve the issue of the php file size but it still is not saving anything in that our work section. I can put the section up or down and it saves it or adjust text in another section…and it saves it. Also, if I click on the “add column” button, it animates the button and just hangs and gets stuck. Please advise.
If you use Apache web server, try to add this line to file .htaccess:
php_value post_max_size 64M
Also may be you need to increase times via this lines in the .htaccess:
php_value max_execution_time 300
php_value max_input_time 300
You can also increase these parameters in php.ini, but make sure that the file that you are editing is used.If you are using Nginx as web server, then the request size is increased by this directive in its configuration file:
server {
...
client_max_body_size 64m;
...
}
I am trying to update my “Our Work” section and nothing is saving. If I click on Publish, it says “Looks like something’s gone wrong. Wait a couple seconds, and then try again.” I have tried this numerous times, as well as, downloading and updating the theme from my downloads.
Please advise:)
Slade
Look like problem on web server or conflict with some third-party plugin. I think you can also have this issue if you change something else via Customizer, even site settings, not only page content. Please post error messages from server error log. You can use WordPress plugins for this purpose or look it in the file.
Also please be sure that you installed the latest version of Layers if you have latest version of Skrollex and try to disable all plugins.
Hi, i’m using the skrollex theme, For some reason my main page is not loading correctly. It’s “stuck” – the menu and logo are showing, but the main image and text are not, and scrolling doesn’t work. instead it just shows the animation of loading in progress but it never loads.. do you know what can cause this? and how to fix it?
Please post link to your site or error messages from browser console or from server error log.
Failed to load resource: net::ERR_CONNECTION_REFUSED
Please delete non available images from page.Other pages opened ok on your site. For example http://cherrybomb.co.il/blog/ or http://cherrybomb.co.il/theme-help/ and this pages have not that problem.
thanks!
And the LayerWP with which the theme works is incomplete? Would I have to buy the Pro version separately?
Thank u
You not need the Pro version of Layers for Skrollex. Words for filters are taken from the column settings. See SX Section / Column / Display (icon) / Filters
The cog icon doesn’t show up even with admin access. So I tried with the admin menu Appearance > Custom Colour, then getting this error Warning: Cannot modify header information – headers already sent by (output started at /xxx/wp-admin/includes/template.php:2041) in /xxx/wp-includes/pluggable.php on line 1216 line 1216 is something to do with fcgi if ( !$is_IIS && PHP_SAPI != ‘cgi-fcgi’ ) status_header($status); // This causes problems on IIS and some FastCGI setups
header("Location: $location", true, $status);return true;Try to disable all third-party plugins. Also try to disable all extensions, caching etc in the web server settings.
I deactivated all plugins, didn’t work. I even reinstalled the wordpress and no luck.
I know it’s hard to fix this kind of issue remotely but the colour customizer was one of the main feature why I purchased the theme as I don’t really want to spend time on digging into parent’s theme style css. But with this issue it’s really wasting my time at the moment, could you provide me any css file that I can override colours without using the customiser? Thanks.
If you are using the latest version of Skrollex, then make sure that you are using the latest version of Layers and WordPress. In any case, I recommend installing the latest updates to exclude the possibility of conflicts. What CSS file is used for colors depends on your settings. If you give a link to your site, I can tell which file is used on your site. Or you can find it by view source in the browser. It look like assets/css/colors-preset-...css or like wp-content/uploads/.../scrollex-data/colors-custom.css
Yeh I have the latest version of WP, Layers, Skrollex. No idea why I can’t use the custom color. Also, is it possible for you to provide less, sass or scss file so that I can change colours easily? Also, here is another note on the issue, the chrome console raise this error Failed to load resource: the server responded with a status of 404 (Not Found) /wp-content/themes/skrollex/includes/generated/colors/color-panel.php
It looks like you have some problem with the configuration of the web server. The resource specified in the error message should load normally, even without the login. You can see it here: http://skrollex-wp.x40.ru/alice/wp-content/themes/skrollex/includes/generated/colors/color-panel.php
LESS files are located in the theme folder: assets/css/src/schemes/
If it’s the server issue, any recommendation where to check? Meanwhile will I will override with css, but will be good to fix the color customizer
Please see error messages in the server error log. You can use WordPress plugins for this purpose and you can post messages here. It is usually is easy to understand the cause of this kind of problems via server error log.
Just open only …/wp-content/themes/skrollex/includes/generated/colors/color-panel.php and see error messages.
I re-read the previous messages. It is necessary to understand what is cause of problem to download the specified resource in the server configuration. I’m unfortunately not an expert in IIS.
It looks like something else besides WordPress and theme adds data to the HTTP response header. It can be any plug-in or extension of a web server.
Dear Support I’ve noticed a lot of SEO problems. First, Google doesn’t index the contents in the page. Second, I’ve installed Yoast SEO plugin but I don’t see any improvement to the site index.
I suppose that there’s some problems about the page indexes. It’s not possible to buy a theme like this one, modern and innovative, and haven’t SEO indexes.
Thank you in advance -Luca
The sites with Skrollex are indexed by Google. You can see it by clicking on this link: https://goo.gl/3ujTEP
May be indexing is disabled via your WordPress settings or via plugin. Or you have not replaced the demo content with your own and Google has ignored your site.
Good morning! We are having great difficulty with our skrollex theme. It will not save any of our work and the publish key seems to process for a long time. Sometimes our work doesn’t even show up while we are doing it. I really need to get my business site up swap please help
This is most likely due to some limitations on the server side. Please post error messages from server error log. You can use WordPress plugins for this purpose. Or send me temporary login via private form in my profile and describe how to reproduce this problem.
Also make sure that you are using the latest version of WordPress and Layers.
Hi..which is a stable wp version to use for ur theme ? 4.9 ? or higher ?? another question pls..does the main top slider animation just have fade in/fade out effect or can we slide them from right to left or any other effect ? tks
All versions available for download are stable, but keep in mind that older versions have not been tested with the latest versions of WordPress and Layers.
Morning,
Just run the update and now I cant save anything new.
This is most likely not related to the update. This is most likely due to some limitations on the server side. Please post error messages from server error log. You can use WordPress plugins for this purpose. Or send me temporary login via private form in my profile and describe how to reproduce this problem.
Also make sure that you are using the latest version of WordPress and Layers.
Hi,
I have just changed In my General settings – Site Address (URL) to the correct name and I am now getting this error below when I go to make changes.
Non-existent changes UUID
How can I fix this please
thanks
https://codex.wordpress.org/Moving_WordPress
Unfortunately it is not very simple task. In short, simplest way is using database dump and global find and repplace.
How can you change background color for map? I would like to have darker color.
Thank you
Color customization for Google Map is not supported. You can’t do it if you have not coding skills.
I have the code but where Can I add the code? Can I add it to Additional scripts in the Customize pannel?
Theoretically yes. I think that if you study the documentation for the Google Map API, you can achieve the result in this way. But I can not guarantee that there will not be any problems.
