567 comments found.
Hi, I requested to get a refund and did not get any response for over 2 weeks now. Please process my request. thank you.
Hi, I declined your refund request. Because the problem not from our theme and you didn’t send us your site informations, so we can’t help you check it. Best regards!
The problem is you not responding to my issue right away, it’s not about your templates functionality. I already raised a dispute with envato so no use discussing it here. Thank you.
Is there any way to change the size of my logo on the mobile sites? It is overlapping to the menu button just a little bit
Hi, please send me your link site, i will provide css code to style for your logo. Thank you!
www. cadagency .co.uk
Hi, This is css code for you:
@media screen and (max-width: 480px)
#cshero-header-wrapper #cshero-header #cshero-header-logo {
max-width: 60%;
}
Best regards!
Doh, don’t mean to sound like a complete idiot… where do I put this? What is @media screen? Could you tell me exactly what to add and where to put it?
Hi, sorry for my mistake. The css code:
@media screen and (max-width: 480px){ #cshero-header-wrapper #cshero-header #cshero-header-logo { max-width: 60%; }}
Please use Customize > Additional CSS or Simple Custom CSS plugin to add css code.
Best regards!
Thank you so so much!!!
Hi there, a pre-sales question about Linkedin, but 1st want to say it’s a nice theme.
My question is does the theme support “Apply with Linkedin”? Noted that the theme support login with Linkedin, but as long as my understanding, it’s not same as apply with Linkedin (correct me if I’m wrong:)).
I’m not a web designer, but I’m a recruiter whom work in the industry for 2 decades, just sorting & want to buy the best theme for my designer for customization. What I can say Apply with Linkedin is crucial nowadays:)
Looking forward to hear from you.
Joe
Hello, thank you for your interesting.
Yes, our theme support “Apply with Linkedin”. You need Linkedin Client ID http://prntscr.com/j6rl9l.
Best regards!
Hi,
Presale question, does your theme come with email templates? also when is your next update coming?
Thank you.
Yes, our theme have email templates and you can custom them. For now, we have not yet plan for update new features but we will fix and update if have any problems.
Thank you for your interest!
Hi. The theme looks great. Is there a possibility to charge job candidates a flat fee to be able to contact and submit application for all the jobs.
Yes, you can create a package for this. Please check our demo, login with candidate account to test.
Thank you for your interest!
Hey, i don’t see the job alert/send me jobs like these option anymore on jobs listing. Was this removed?
Also, when listing jobs and going to page 2, or 3, it shouldn’t reload the entire page, just the jobs. That’s very inefficient.
Thanks !
Hi. Please active JobBoard Alerts plugin to show job alert.
About reloading page when click on pagination on jobs page, we can make a custom work for you.
Best regards!
Hi again! How could I deactivate the job basket option? Couldn’t find an option to deactivate it entirely. Thanks
Hi, you can do it by deactive jobboard basket plugin. Best regards!
presales question, do you have bulk jobs upload via xml, can you add company reviews and pictures to company profile.
Hi, Our theme is work same demo you checked, your requirement is custom work for your site, we can’t make this update for all customer. So if you want a custom work we will do it for you. About importing jobs via xml, we need to view your file.
Thank you for your interest!
can i see a sample of your email templates
Hi, This is an example http://prntscr.com/j4kt5y. You can change the email template http://prntscr.com/j4ku78. Best regards!
The WPBakery Page Builder integration is incomplete on some components. For example the option of adding a custom color to the FAQ icon is not available yet this option is available in other WPBakery content pieces throughout the site. Can the custom color be added to the FAQ icons?
Hi. Yes, the custom color can be added to the FAQ icons. If it not work on your site, please create a ticket. I will help you check it. Best regards!
Hi, I have some problem with the theme and i need to solve it urgently..
1. I cannot see Profile, dashboard, cv upload page.. whenever i click the link it shows the preloader moving and when i remove it via inspect element the page shows 1 written on it. 2. How can i change the placeholder of advanced search box from slider? 3. When non logged in users click the link for dashboard, profile and all they must first ask to login/register as in the demo of yours.
Please help.. needed asap. Link : http://vervestack.com/recruit.sehatconsultancy
Hi. Please send me your site info (link + admin access) with your problem. via email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com. Best reagards!
sent
Hi.. waiting for a reply.. please need it urgently.
Hi. We replied your ticket. Please check. Thank you!
I would like to buy support but I will just ask my question. Do you plan on supporting multisite ? I was up and running I upgraded jobboard and the theme and the whole multisite just dumped. Seems as if it’s not supported. Other than that I love my purchase. I would love to run multisite rather than individual WordPress installations.
Hi. Each key is only allowed for one site. Thank you for using our theme!
Oh noooo we were looking to have it running per state sub domain. State.domain.com
You know 1 collective site
Hi. For subdomains, you also have to buy another license. If you buy multiple licenses please contact me via email info@cmssuperheroes.com. Thank you!
Hello! I have a problem with the dashboard, seems that the CSS preloader doesn’t disappear and if I delete it using the inspect element on the page is shown an ‘1’ instead of the content.
Hello. Please send me your site info (link + admin access) via email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com. I will help you check it. Best regards!
The email was sent yesterday. Could you please check? Thanks
Ok. We will check soon. Thank you!
My web site has 4 languages. I cant set more then one language to page like “Candidate Listing” or “Employer listing”. It works only with common pages or “Job listing”.
Its a bug?
Hi, Please send me your site info (link + admin access) via email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com . I will help you check it. Best regards!
the support is so bad 11 days and they have not fixed anything regret i bought check ticket #1081
Hi. Sorry for delay. I’ve replied your ticket. Please check. Best regards!
hello. for some reason the download resource pdf file button doesn’t work. they not send mail to any email id as specially gmail and yahoo, Just showing msg that “Please check the email to download the resource !.” but we cant receive any mail for that file. so how can we solve this and if they pass by email so how can we edit the email structure .
Thank you !
Hi. Please send me your site info (link + admin access) via email: info@cmssuperheroes.com or https://cmssuperheroes.ticksy.com. I will help you check it. Best regards!
We send you mail. but now employee dashboard cant open . just open loading icon.. Need your help
Hi. We’re checking this problem for you. Please wait. Thank you!
I am considering purchasing this them. Is this theme compatible with the Indeed Integration Wordpress Plugin?
Hi, sorry, our theme not compatible with this. Thank you for your interest!
Hi, I do i obtain a refund? support has been appalling very very bad. At this rate it will take me 1 year to get the website up. I am better off finding another theme so please issue me a refund.
Hi. Sorry for delay. You can contact me via skype if you need quick support. Best regards!
Any multiple language support? Can we add search criteria such as salaries? Any mobile apps (as I saw it on demo) and price.
Hi, Our theme support multiple language and filter by salary is available.
“Any mobile apps (as I saw it on demo) and price” => I don’t understand your mean. But our theme work fine on mobile. You can check our demo site.
Thank you for your interest!
very unhappy with level of support….my hosting provider has told me to delete the package as various plug-ins are faulty! is this a reputable website?
Hi,
Because some parameters too low http://prntscr.com/ixgl61. Please change parameters minimum like:
max_execution_time 120s,
post_max_size: 64MB,
max_upload_size: 64MB
Best regards!
Is anyone else having an issue with the drop-down functionality of the standard menu? As I mouse-over the drop-down it disappears. This only happens occasionally and refreshing the page fixes it, however users will just think something is broken.
Hello, please send us a ticket to help you check it. Thank you!
I have sent a ticket, number 1480127. I am under a deadline of Friday, please get back to me today. Immediately I need to know what country you are in so I can disable the geo-block on our server.
Hi. I replied your ticket. Please check. Thank you!