318 comments found.
I have tried my first footer with Elementor Pro Builder. Everything has gone great except that when I publish the Footer for the entire website, the default Header of Business Lounge disappears, is this normal? is there a confilct with Elementor Pro?
Hi,
I recommend using this plugin instead https://wordpress.org/plugins/header-footer-elementor/
Once you add a custom header or footer, you’ll have both default and custom header/footer at the same time. Then, you can disable the default header via Customize / Styling Options / Header / Header Visibility or the default footer via Customize / Styling Options / Footer / Footer Visibility.
Or you can keep both headers/footers, it is totally up to you.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Thank you very much for your quick response.
Hi, My homepage was working fine until it suddenly froze still. Nothing works not the menu items, buttons, NOTHING. What is the problem? please help asap
Heres the link to the page https://contentcxconsulting.com/
Hi,
It works fine on my end. Which browser and OS are you using?
Solved it. There was a google maps plugin conflict. It is now working well, Thank you very much
Hi
I got an issue with google map. It works well before & suddenly happen.
The theme element: Map block: OK Google Map Holder Shortcode: Not OK.
I use the Google Map Holder Shortcode element for my map.
It show : Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
Hi,
You need to add your Google API Key to activate it. Please follow this tutorial http://docs.rtthemes.com/businesslounge-documentation/#section-103
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi,
I already add the Google API Key because its working well before. It just happen recently.
Is it related with the latest update from wordpress?
Please check this photo. https://app.box.com/s/4v6xprsjjh22hc0rekak1n7g01p1e1gzThanks
Hi,
It can’t be related to WordPress or the theme. Please check your Google API settings and make sure the URL permissions are correct. The first one on your screenshot doesn’t use Google API, it is an embed code.
Hi,
Thank for your response. Already solve the issue.
Hi, Im editing my page with elementor, I would like my page to Look like “Project List – 1 Column” .
https://businesslounge-demo.rtthemes.com/project-list-1-column/But, this templete doesn’t show up in add template section. All “home pages” , “about us” and “contact us” templates show up. Did i do something wrong or those pages are just to show what can you do with theme and are not included ?
Hi,
You all need to add a [RT] Portfolio List element and configure it like this https://cl.ly/1i1e292W0c1j/Image%202018-05-27%20at%2012.17.41%20PM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, are WPML and Visual Composer plugins already included in the theme?
Hi,
WPBakery Builder (formerly Visual Composer) has been included but WPML has not. You can use free Polylang plugin instead of it, if you don’t want to spend money for the translation plugin.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hi, Can i set all the sites as in the demo using Elementor page builder? Also are your demos optimized for maximum loading speed?
Hi,
1) Yes, you can use Elementor or WPBakery builder. We have also demo importer for Elementor. 2) We have just installed a cache plugin and autoptimize plugin to optimize the demo site which is recommended for any WordPress site. You can check the result here https://gtmetrix.com/reports/businesslounge-demo.rtthemes.com/SWflHLdK
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hi, After installing and activating the Business Lounge Theme and all the plugins, my header menu only has (Terms, Privacy Policy and Careers). I chose “Home Page V” as my home page.
I want it to look like this: https://businesslounge-demo.rtthemes.com/home-page-v/
Best Regards.
Hi,
Make sure you have assigned the correct menu to the `Main Navigation` menu location http://docs.rtthemes.com/businesslounge-documentation/#section-92
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I’ve created the Main Navigation Menu as the Main Navigation in the Menus Tab but I still have the (Terms, Privacy Policy and Careers) witch is the Footer Menu as my header menu.
Please help.
Thanks.
Hello, Please use our support forums at http://support-rt.com to get support. Thanks.
Hello, will this theme work with FV PLAYER PRO? If so I will buy it.
Hi,
I couldn’t test extensively but it should be ok. Please let me know if you have any issues with the plugin. Kind Regards
Alright, I’m purchasing it today. I will contact you if it there is any problem. It would be good for you too to know if it’s work 
I come back with a feedback.
Thanks. Hope you like the theme.
Hi, can you tell me how i get the search facility to work for sku’s please?
Hi,
This plugin includes the SKU to product search of WooCommerce not global search https://wordpress.org/plugins/woo-search-by-product-sku/
There are some other manual solutions like this one https://iconicwp.com/blog/add-product-sku-woocommerce-search/ (i didn’t test)
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
how do i recreate the accordian in your FAQ’s at the bottom of this page please? https://businesslounge-demo.rtthemes.com/accordion-contents/
Hello,
You can use the theme’s accordion element with the settings below;
for Elementor https://cl.ly/0D2x1w423300/Image%202018-05-08%20at%202.59.24%20AM.png
for WPBakery Builder
1) https://cl.ly/2o1i231P0r13/Image%202018-05-08%20at%203.00.38%20AM.png
2) https://cl.ly/1x1i1o29181t/Image%202018-05-08%20at%203.00.20%20AM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I just noticed when I attempt to print the website. The screen content looks jumbled up on the print preview screen. It even does it on your demo site. Is there a way to correct this? Thanks.
Hi, The print of a modern website is a real issue but just noticed there are some parts that could be improved such as duplicated logo, navigation etc. We’ll take a look for the next update. By the way, if you want it for yourself the best way is using a screenshot extension like Nimbus Screenshot.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
The print issue is a real problem. I really wish you had a fix for that. Creates a huge usability issue for average visitors.
Hi,
We’ve already improved the print page and it is going to be part of the next update. By the way, i have just sent you an email, please let me know if you didn’t receive. Thank you.
Hi, I tried changing the default red color to a different one (For links in particular). The change doesnt reflect on the home page particulary. on Mobile nav menu. Rest of the pages seem to follow the updated color scheme even on mobile. can you help me out?
The home page mobile menu loads colors from ‘wp-content/uploads/businesslounge/dynamic-style-4029.css?ver=180416213541’ and the rest of the pages load style for the same element from ‘wp-content/uploads/businesslounge/dynamic-style.css?ver=180426105933’
Hi,
It seems like a cache issue! Do you have a cache plugin installed or a server side cache like Varnish. Please check and purge caches if you have any. Please let us know if it doesn’t solve the issue.
Best Regards
I haven’t installed any cache plugin. I installed one and purged the cache. The issue still exists. Is it because i modified a page that was imported using sample data? The rest of the pages are created from scratch.
Same issue with the top bar. I customize the top bar. It loads default styles on the homepage (which is a modified demo data page) and loads new one on other pages (created from scratch using elementor)
Ya. Thats the issue. If i set a page that i created from scratch as home, it loads the new styles. If i set a page that was imported using sample data as homepage, it loads default styles
Hi,
Happy to hear that the issue has been resolved. You are always welcome to ask if you have any further questions by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
The issue still exists. The page loads some old stylesheet if its a page created by modifying a demo content page.
Hi,
We can’t replicate the issue. All dynamic css files reset when you change something via the customizer. It still seems like a cache issue. If you’d like us to take a look, please contact us via our support forum http://support-rt.com or our profile page https://themeforest.net/user/stmcan
Hi,
Which number, do you mean item per page? You can change item number per page for portfolio categories via Customize / Portfolio Options / Listing Parameters. If not please provide us more details about the issue.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
The problem is when choosing a section of some sections does not show the number of topics written, but the topics are specialized section of all sections that appear in the first
Hi,
Do you want to display 24 items in these categories on the filter menu “فرز دراسات الجدوى الجميع القطاع التجاري القطاع الخدمي القطاع الصناعي” Those are only for filtering, they don’t load items. Please do not hesitate to ask if you have any further questions.
Best Regards
yes i need display 24 items for each Department < what i do now ?
Hi, It is a filter menu. You can’t use it like this.
This is inappropriate to appear in front of visitors who need to control the number of content appearing after the filter
The filter menu only filters the portfolio item on the page. You can have portfolio items assigned more than a category. Please do not hesitate to ask if you have any further questions.
Best Regards
Hello. Before buying a product, I would like to know if I can completely change the color scheme of the theme?
Hi,
Yes, you can change every single color you see on the demo. Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards
Hey Stmcan,
Thank you for all your efforts so far! One problem appears again and hopefully we can fix it:
When I want to see portfolio item it redirect me to 404 Page. What could be issue? I put enable/disable for portfolio in Utilities.
Best,
Z.
Hi, Go to Wp-Admin / Settings / Permalinks and save the settings again that will reset your permalinks.
Please feel free to ask if you have any further questions.
Best Regards
Hi , i have tried to change the colour and i am not able to. i am not able to click on it. Can you please give me the css code to copy in order to make the defaut color to be green : #15751d
Hello,
Please use our support forums at http://support-rt.com to get support. Thank you.
Hey,
I updated new version of theme but haven’t received update for Visual Composer, can you suggest what I should do?
Best regards,
Z.
Hi,
You should be able to update the bundled plugins via Appearance -> Install Plugins page.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Yes! Somehow missed that. Thank you!
Hey,
One more question. I’ve updated plugin but now I can’t access to team page nor portfolio page. Can I restore somehow elder versions until it’s fixed?
Best,
Z.
Hi,
Please make sure the custom post types have been checked via WP-Admin / Business Lounge / Utilities / Custom Posts. It is a new feature the issue might be related. If this doesn’t solve your problem, please provide us a WP login via the form on this page https://themeforest.net/user/stmcan
It works now, I haven’t realised there is that option. Thank you for your support.
Hi, I purchased this theme today. After installing and activating, it says Parse error: syntax error, unexpected T_FUNCTION in /home1/USER/public_html/FolderName/wp-content/themes/businesslounge/functions.php on line 85
I am not able to reach the admin page to deactivate the theme and even the frontend is not working. Php version used: 5.4
Hi,
Your PHP version is too old. Please upgrade to a newer version. I recommend PHP 7.0 to maximize plugin & theme compatibility. You can ask help from your hosting provider if you don’t know how to do it.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Is there any way that i can use the theme in php 5.4?
No, it is too old and not secure! Even we help for the theme, you will get many errors with the popular plugins like WooCommerce, Elementor etc.
Hi, your theme documentation doesn’t have an area on updating the theme. How can update the theme to its current version. Thanks
Hi,
You can follow this one to update it easily http://docs.rtthemes.com/document/updating-the-theme-envato-theme-updater/
or you can update via FTP. We have some notes on this page https://support-rt.com/forums/topic/tutorial-installing-rt-themes-in-wordpress/ but this one looks better than ours http://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
When user not logged in, an icon for User Profile (ui-icon-profile) leads to right side popup with login fields which is fine. But when user is logged in, this icon leads to popup with text below but not to Account Page. How to make it go to account page?
Your Account Hello User account page | logout
Hi,
You can add this function to the end of your functions.php
/**
* Creates a user button
* @return output
*/
function rtframework_user_button(){
if( ! class_exists('Woocommerce') || ! rtframework_get_setting( "header_user" ) ){
return;
}
if( is_user_logged_in() ){
echo '<li class="user tools-icon"><a onlick="return false;" href="'.get_permalink( rtframework_wpml_translated_page_id( get_option('woocommerce_myaccount_page_id') ) ).'" class=""><span class="ui-icon-profile" /></a></li>'."\n";
}else{
echo '<li class="user tools-icon"><a href="#" class="businesslounge-user-menu-button"><span class="ui-icon-profile" /></a></li>'."\n";
}
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Great, thank you!
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
