Hi Martin,

Thank you for taking interest in purchasing Refrakt theme.

You’ll get access to future theme updates after purchase without any limit, even after the 6 months support period.

Thanks

Current we don’t a theme tester online. Thanks

hum – OK—- I just don’t get how an event page should work without an option to finally book, reserve or buy a ticket… I would recommend you to think about this… So for now I can’t use your theme like I want…

Well – there is always something missing here…

Alright – I give it a try…

Hi,

Thank you for purchasing the theme.

You can add a button just below the events info block. Let us know through support forum if there’s anything we can help with.

You can Register to support forum then create a New Support Thread here

Thanks

Thank you

Any more questions, please.

I see that can choose a Portfolio of Masonry, but for some reason in the galleries demo menu there is no Masonry Gallery.

I can not find how the video gallery is implemented

Hi,

The thumbnail galleries support Masonry too. Here’s link to a thumbnail gallery using Masonry layout http://refrakt.imaginem.co/thumbnail-masonry/

Video galleries can be created using portfolio posts. If you click the filter ‘Videos’ from this link you’ll get two thumbnails that display videos through the lightbox http://refrakt.imaginem.co/portfolios/portfolio-3-column/

Thanks

Hi,

Thank you for taking interest in purchasing Refrakt theme.

1. There’s no limit to creating pages and password protecting them. You can have any number of password protected pages as required.

2. The proofing section is designed for photographers to quickly confirm photos from clients before more development on them. This can be retouching, making digital prints, making them available for purchase or download, etc. The comments section below the proofing section can be used to communicate between photographer and client. Adding a comment can also be used as a record when confirming, all of which are notified by email.

3. Purchase feature can be for digital or shippable goods. e-Commerce feature in the theme is powered by woocommerce plugin. You’ll get all the features of woocommerce to manage a shop with the theme.

Thanks

thanks so much for the reply. do you supply a child theme with the package?

Hi,

We have a child theme starter here http://support.imaginemthemes.co/forums/topic/refrakt-child-theme/

You can Register to support forum then create a New Support Thread here

Thanks

Hi,

Could you post to our support forum so support can help.

You can Register to support forum then create a New Support Thread here

Thanks

Hi,

Could you post to our support forum where we can help with instructions.

You can Register to support forum then create a New Support Thread here

Thanks

Hi,

Thank you for taking interest in purchasing Refrakt theme.

Yes, you can setup youtube and vimeo videos as lightboxes using the portfolio galleries. ( Portfolio gallery ). The 9th and 10th thumbnails are video lightboxes.

Or have multiple ( slideshow ) or individual fullscreen videos of youtube, vimeo or html5 display using Revolution slider. Youtube fullscreen and Rev slider fullscreen

Thanks

Hi,

Thank you!

Could you post to our support forum with url to check on this.

You can Register to support forum then create a New Support Thread here

Thanks

Thank you. Have posted in the forum.

Hi,

If you’d like static text that doesn’t change with the slides then you can fill the static title,description field displayed in fullscreen post settings. Here’s screenshot of the section.

Thanks

Hi,

Our latest version 1.5 has this fixed. Could you upgrade the theme and check on this if the version you have is older.

Changelog can be found in item description as well as the Changelog.txt file included with the download pack.

Let us know through support forum if there’s any problem.

You can Register to support forum then create a New Support Thread here

Thanks

Ok, now I got to learn how to upgrade:)

Hi Jerry,

Thank you for taking interest in purchasing Refrakt theme.

Sorry, we missed your email as we look for pre-sale questions from item comments. We can followup on emails after they are notified from here. We got your mail and will be replying to the questions.

Thanks

Hi,

Thank you for taking interest in purchasing Refrakt theme. We currently don’t have a tester section.

Client proofing section is password protected using wp-admin. Passwords can be set to Clients which will protect all proofing pages under that client.

You can view our Help Guide from this link

Thanks

Hi,

Thanks for your prompt response. In truth what I want is to use this theme to create galleries of free and other private photographs (restricted content). That’s why I need to know how the private view of a client works in the following points:

1. Can several different passwords be created for different clients? 2. How and what would the customer see by entering a password? 3. Does the client access a dashboard with the private photo gallery? 4. How is the “Client Management and proofing”?

Thanks for your help.

Hi,

1. You can check the Help Guide on Client proofing pages. It starts from page 69. The proofing gallery is designed for proofing purpose and isn’t designed to be as a viewing gallery. It functions as a selection gallery where clients can select and inform the photographer of their choice. If this serves your requirement then it will be ok.

You can assign different passwords for each client. Each proofing gallery can be set to 1 client. A client doesn’t need to register to have access. Only requires the password.

Here’s a client login screen http://refrakt.imaginem.co/proofing/proofing-password-protected/

2. You can also set a password to any page in the theme. Setting a password will prompt for the password before revealing the page. This can be done to even normal galleries. Anyone with the password will gain access to the content. It isn’t required to be registered on the site for this. Do remember that WordPress only assigns 1 password for each page. You can’t have 2 different password for the page. These are standard behavior of WordPress.

Thanks

Because my content of a post already had same image. It is weird to have two in same post.

Hi,

Could you post to our support forum for support to help.

You can Register to support forum then create a New Support Thread here

Thanks

Hi,

Could you post to our support forum for support to check.

You can Register to support forum then create a New Support Thread here

Thank

Hi,

Thank you for taking interest in purchasing Refrakt theme.

1. Yes, you can generate a blog grid style with sidebar. You can choose between 1,2,3 and 4 columns for the blog grid.

2. We have a modal which be used inside the pagebuilder to display html contents which can be triggered from a button. It’s designed for html contents and doesn’t work with jQuery generated contents inside the modal.

Thanks

Hi David,

Thank you for taking interest in purchasing Refrakt theme.

The Swiper slides can be used as other page and you can set it as homepage too. Each slide of the swiper slides can be linked to any page you prefer.

Thanks

Thanks a lot (for your answer and how quick it was)! I now have to purchase and to be creative

You’re most welcome! Thanks.

Hi, Sorry, the lightbox doesn’t work that way. But we do have albums where you can have portfolio thumbnails linked to their categories to open another page with galleries. Here you can see it http://refrakt.imaginem.co/portfolios/worktype-albums/

Thanks

Can you link then a site with seperates albums for examaple Germany, Austria, Italia to another album site (Munich, Berlin…) where you find the galleries? Thanks!

Hi,

We have an album page here which displays all the categories of the portfolio set. http://refrakt.imaginem.co/portfolios/worktype-albums/

You can display the Albums with only the categories you want. This way you can have two different sets.

For example referring to the album link in demo, one page can display Paintings, Line art and Artwork. And another page can display Photos, Sketches and Videos.

We currently have the album which displays all the categories in the demo.

Hope our answer was helpful.

Thanks