494 comments found.
Hi, in the school template the 3rd header type isn’t working accordingly. The menu bar doesn’t overlap on the slider. The menu bar and the slider are now in different places, i want them to be in like the demo shows. and the other issue is the header in the pages aren’t adjustable, as in the height is a bit large. I want to reduce it. Please get back to me asap and fix this issue.
Hi
Please contact our support team, they will help you to make a transparent header.
Regards
Guys, I am trying to work with tabs in this theme, but for some reason, they are all coming so compacted together, with no space between them. I have tried to troubleshoot, in vain. Any ideas?
Hi,
Please try to set up your tabs following this manual. You can create a ticket with your site credentials if it doesn’t help. Our support engineers will kindly assist you.
regards
Can this theme be used for different Domains?
Hi,
You need to purchase the theme for each domain separately. Let us know if you have additional questions.
regards
can the theme “smarty” be reused?
Hi
You can use the theme (which comes with regular license) in one domain, you can reinstall it infinite times but only inside one domain.
Regards
Hi I bought this theme last week. However, upon activating the plugins, STM Importer and STM Post Type could not be instgalled. I keep getting this error
Downloading installation package from https://panel.stylemixthemes.com/api/getpackage/?theme=Smarty&t&item=stm-importer&ftype=zip…
Download failed. Not Implemented
Plugin not activated. A higher version of STM Importer is needed for this theme. Please update the plugin.
Please can you send me these 2 zip files, so that i can continue with my work
thanks
Hope to hear from you soon
Hi,
You need to register your theme via activation token under Smarty -> Registration section firstly. After, you will be able to install required plugins. Please have a look at this manual in order to generate activation token.
regards
Looks like there is a problem with demo version. Please check: http://smartyschool.stylemixthemes.com/
Hi
We are working on it, the site will be available soon. Sorry for inconvenience.
Regards
Hi, why now my map is not loading? previously it works fine.
Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
Hi,
You need to include Google Maps API key to the theme settings in order to display a map on your site. Please have a look at this manual in order to how to do that.
regards
top 2 lines are missing ( not showing the lable) on contact us page
Hi,
Please create a ticket with your site credentials and our engineers will check it for you.
regards
having a problem in setting up google map and backgrounds and on events (kindergarten site)
Hi,
Please create a ticket with your site credentials and our engineers will check it for you.
regards
How do I disable your application form inside event and make a custom one with contact form 7?
Hi
You can add your contact form via page builder, and disable form which comes with the theme via this Custom CSS:
.join-event {
display: none;
}
Regards
I am interested in the subject but I would like to know the following: In the events section can I create categories ?. In the area of publications or news can I add videos and galleries? Thank you
Hi,
Yes, Events have Category taxonomy and you can have Video and image galleries on your site – http://smartyschool.stylemixthemes.com/gallery-masonry/.
regards
One question: Is this theme and the whole system that they use allows to have different profiles of Director, teacher, student and parents? Parents should only have access to view the information of their own children, students should only have access to their own info, comments from their parents and teachers, teachers can only have access to leave homework and qualify their students, the principal must have Full access. Can you do this? Or do you recommend me? Thank you
Hi,
Unfortunately, there is no such kind of profile roles in the theme by default. You need use an extra plugin or customize the theme templates to realize your request. Besides that, we can recommend you to offer such changes in our theme customization department.
regards
Hi, I installed your “Smarty” theme in my WP. Attempting to do the “Demo Import” or install the plugin the browser sends me to a page that says “You do not have permission to access this page.”. The premises for my files / folders / subfolders are all read / write. So accessible by everyone. Could you give me support for how to install the demo? or link to the specific documentation?
Thank you
Hi,
Here you can find the documentation of installing the theme. Also, please check your PHP configurations on your server. If it doesn’t help, please create a new ticket with your site credentials and our support engineers will check it for you. regards
One question, is possible to change the width of template to 1600px.? Thanks!
Hi,
Sure, you can use a custom style for this like below:
.container { width: 1600px;}
But, there can be problems with small screens less than 1600px.
regards
Hi! I’m considering this theme for a project.
Has this theme been tested with BuddyPress?
Thanks
Hi,
We didn’t test the theme with BuddyPress plugin, but it should work without any problems. We can assist you if there would be any difficulties with that plugin. Let us know if you have additional questions.
regards
Thanks for such a quick reply, I’ll take that into consideration.
You are welcome!
Hi there, I love this theme for a project I am working on for a client. I wanted to know if this theme is compatible with Charity donation plugin like GIVE and or Charitable? What plugin are you using on this theme for donations? Thanks Tosin.
Hi,
Unfortunately, we didn’t test this plugin on the theme. We create a custom post type for donations.
regards
In our donation plugin you can accept donations via Paypal. Basically you can use GIVE plugin, if you face problems with integration, we are ready to help you for free.
Hello.
I am interested in your theme and I have a few questions to ask:
1. Does this theme have mega menu option or work with mega menu plugin? Since it’s going to be used for school/university, there would be a lots of pages needed to be displayed from the main menu so it would be nice if this option is available. 2. I see the option with custom sidebar, does this mean I can have different sidebar on each as I want to?
Thank you for taking your time reviewing my questions and have a nice day.
Regards,
Hi
1) Unfortunately, we didn’t test this plugin with our theme.
2) Sure, you can create and add an element to the sidebar and insert it on any page too.
Regards
Hi Team,
I installed the theme successfully and next when i tried to install plugins, its showing “Something went wrong with the Plugin API”. Then I tried to install plugins one by one, but still its showing the same error. Please help me out to rectify this asap.
Thanks in Advance.
Hi,
Please try to activate a standard theme of the WordPress and install plugins. If there is the same error, please try to contact your hosting provider team.
regards
Hi there! Can I somehow slow down the change of Testimonials (speed of Carousel)? We do not have time to read them.
Sorry I don’t know javascript!
Please advise where I should edit in the file stm_testimonials.php?
Hi
You can change carousel speed via this line:
smartSpeed: 700
Change 700 to your needed speed. Also, don’t forget to use child theme!
Regards
Hi thank you! but this only changes the speed at which it scrolls to the next testimonial but not the time it takes to slide to the next testimonial. The scrolling speed is fine.
The client wants time to read the full testimonial before sliding to the next one. A bit irritating.
The question here is not the speed but the time!
Hi
You can try to add this line:
autoPlay: 8000
It will set speed.
Regards
Hi, I added the line, but this took everything away!
see below
<script> (function($) { “use strict”; var carouselItems = <?php echo esc_js( $stm_carousel_items ); ?>, carouselDots = <?php echo esc_js( $stm_carousel_dots ); ?>, carouselAutoPlay = <?php echo esc_js( $stm_carousel_autoplay ); ?>, carouselLoop = <?php echo esc_js( $stm_carousel_loop ); ?>, carouselOptions = { lazyLoad:true, dots: false, dotsEach: true, smartSpeed: 700 autoPlay: 8000 };
Please try to add a comma after “smartSpeed: 700” and let us know if it doesn’t help.
regards
Do you have a back end to test the theme? I usually download Nulled themes before i buy them because many developers create some really complex back end for their themes.
Hi,
Unfortunately, there is no possibility of testing the backend of the theme. You can review all available features in the theme manual.
regards
