Hello there,

Thank you for reaching again. In above code we already provided code for remove categories menu. Can you please email to our support with your FTP details? We will check what cause the issue.

Thanks, Farook

Every time I have to explain the issue again and you don’t understand so I have to send another mail because the one receiving the email is not the same I had in the comment section… This is becoming quite frustrating, I appreciate you responding to the message I post, but this must be the seventh time I’m asking you to help me resolve this issue with no success… Isn’t there a way to send you the FTP details without needing to reexplain the whole situation and hoping that you colleagues will understand the first time?

Hello again,

I am sorry about the frustration. It could be easier if you simply create new tickets for new issues in our support portal which can be accessed instead of posting as comments here. You can reach our support by contacting from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Each ticket has all the details required for any member of the support team to answer.

Envato comments are not helpful to provide best possible support. It is better for pre-sales support.

If you have any issues accessing our support portal please let us know.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You are right about HTML version being v1 only. We have not updated it to v2 yet.

If you have the skill, you can very well extract the HTML from WP and use it for your Laravel application.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Yes, we’ve included Visual Composer with the theme. You can install it from Appearance > Install Plugins or manually from wp-content/themes/electro/assets/plugins/js_composer.zip

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

WPBakery Page Builder is the formerly visual composer?

Hello again,

Yes, WPBPage Builder is formerly Visual Composer.

Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. We use digitalocean for hosting our demo. We also use WP Rocket for caching and CloudFlare for caching static resources and as CDN.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thx Ibrahim

Please add the custom CSS to your child theme’s style.css. If you are not using a child theme, please use one.

Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.

You can also add it to Appearance > Customize > Additional CSS.

there is no Electro > General > Load child theme’s style.css

Hello again,

The option is available only if you are using a child theme. Please use a child theme for all your customisations otherwise they will be lost during updates.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

Now it shows, never mind

Glad your issue is resolved. Let us know if you have any other questions.

Hello there,

Thank you for reaching us. Here is a list of all the available icons to use in Electro :

1. Electro Icons : https://transvelo.github.io/electro-html/fonts/index.html 2. Font Awesome Icons : https://fontawesome.com/v4.7.0/icons/

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello Affan,

Thank you for reaching us. Please do not worry about reaching our support we are happy to help. Regarding your question, I am not sure if I understand your question, can you please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with screenshots explaining your issue ?

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. To answer your questions :

1, 2. I checked your website and I see the dropdown working on mobile as well as special offer color proper. Did you check after clearing your browser cache ?

3. I see what you mean. Can you please email our support with your WP and FTP details ? I will take a look and get back to you.

Thanks, Ibrahim

Done!

Hello there,

Thank you for reaching us. We’ve updated the changelog here : https://docs.madrasthemes.com/electro/topics/getting-started/changelog/

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

btw, as you can see, the categories page has a template that is not the Header v5 which is the one I have set as default

Hello there,

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and they’ll be able to help you out with customisations.

Thanks, Ibrahim

The screenshot you’ve shared does not load. Please email our support as it is not possible to assist with these issues via comments.

Hello again,

Thank you for reaching us. Category pages have the same header as the one that is assigned to Electro > Header > Header Style. It is the home pages and other pages that can override the default header style.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, Ibrahim

check out my site: qlbessia.com.ar you’ll see that when clicking on category pages, you will land on a page with a different header style

Hello again,

Thank you for your clarification. I see what you mean. I am not sure what is causing the issue. Please email our support with your WP admin details. I will take a look.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please explain your issues with a screenshot ?

Thanks, Ibrahim

Yes, I mean. I try to edit Home v1, home v2, home v3 but all of them looks like blank pages, please see https://i.imgur.com/ZKZKEhJ.png

I already tried this: https://docs.madrasthemes.com/electro-v1/topics/troubleshooting/home-pages/visual-composer-does-not-work-with-home-pages/ But doesn’t work, the problem persist.

Hello there,

By default the home pages are built using page templates and hence the page editor is empty. You’ll have to paste the code from Visual Composer to your editor like explained here : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1/home-v1-via-visual-composer/

Here is how you paste the code from Visual Composer : https://www.youtube.com/watch?v=mIsMoJmhKVo

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello Affan,

Thank you for purchasing our theme and for reaching us. You need to use custom coding or a third-party plugin to add quantity input box to products in loop. There are no in-built options.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Ibrahim Thanks for reply

I had find out to put the quantity input on shop page or homepage simply put the below code in theme function.php

add_filter( ‘woocommerce_loop_add_to_cart_link’, ‘quantity_inputs_for_woocommerce_loop_add_to_cart_link’, 10, 2 ); function quantity_inputs_for_woocommerce_loop_add_to_cart_link( $html, $product ) { if ( $product && $product->is_type( ‘simple’ ) && $product->is_purchasable() && $product->is_in_stock() && ! $product->is_sold_individually() ) { $html = ’<form action=”’ . esc_url( $product->add_to_cart_url() ) . ’” class=”cart” method=”post” enctype=”multipart/form-data”>’; $html .= woocommerce_quantity_input( array(), $product, false ); $html .= ’<button type=”submit” class=”button product_type_simple add_to_cart_button ajax_add_to_cart”>’ . esc_html( $product->add_to_cart_text() ) . ’</button>’; $html .= ’</form>’; } return $html; }

Hello there,

Glad you are able to resolve this yourself. From the code I see that this will work only for simple products. Please test it thoroughly before pushing.

Let us know if you have any other questions.

Thanks, Ibrahim

Hello again,

Thank you for your interest in our theme. Can you please clarify what you are referring to as “High Resolution” ? High resolution is applicable only for photos and I think it does not apply to themes.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

High Resolution- For almost all the premium themes you can see,pages are of high resolution that looks amazing on any devices. Not only will the images be sharper and crisper, but fonts will also be sharper.

If this theme is not high resolution,make me sure you will make this high resolution on your next update .. I want to purchase this theme.

Hello again,

Thank you for your clarification. No, the theme is not high resolution and we do not intend to make it high resolution.

Thanks, Ibrahim

Hello Simon,

Thank you for your interest in our theme. Products carousel and every other block used in our theme is overridable via custom code. Custom coding requires understanding of how hooks, actions and overriding them in child theme works. If you have an understanding of this, you can very well modify its behaviour. We are happy to assist you with questions you may have when overriding.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Thank You for Your kind reply! I realy appreciate all Your work on the support here.

My knowlege on hooks/actions is very basic, but there is one I’m wondering if I’ll be able to find a certain file responsible for carousel where I’ll find all the actions hooked so I’ll know what to add/remove/change priority in child’s functions.php – Like in this case with default WooCommerce content-single-product.php where I can find hooked actions:

I’d be very grateful if You’d find some time to answer this.

Best, Simon

Hello Simon,

Thank you for getting back. Yes, we do have all the hooks related to the WooCommerce used in our theme inside inc/woocommerce/hooks.php file. Here are the list of functions hooked to content-single-product.php :

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

I am sorry that you had felt this way. However I disagree with your statement. We answer all questions posted here whether threaded or not.

I understand you have difficulties in following the documentation. It has the code that loads code snippet from github. I believe you are having difficulties in loading github snippet.

Alternatively you can build home v1 mobile with page template instead of Visual Composer. Here is the documentation link : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1-mobile-2/home-v1-mobile/

We’ve also stated many times before that if you are facing difficulties in following our documentation, you can email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Once you’ve setup the mobile home page, you need to configure which page loads as home page in mobile in Electro > Mobile. Ref : https://docs.madrasthemes.com/electro/topics/theme-options/mobile/

Hello there,

Thank you for reaching us. If you do not wish to have a sidebar, you can specify “Full Width” as your shop layout in Electro > Shop.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

scowl down the page and see the logos am taking about https://ajeh.org/

thanks i find it

You are welcome Let us know if you have any other questions.

Hello again,

Thank you for purchasing our theme and for reaching us. Please add this custom CSS to your child theme’s style.css to change the variable product select option icon:

.owl-item>.product .button.product_type_variable::before, .products-carousel.electro-v1 .owl-item .product .button.product_type_variable::before, .section-onsale-product .onsale-product .button.product_type_variable::before, .section-onsale-product-carousel .onsale-product-carousel .onsale-product .onsale-product-content .button.product_type_variable::before, li.product .button.product_type_variable::before {     
    content: "\61";
    font-family: font-electro;
    padding: .473em .478em;
}

Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi,

I inserted the code in the ccs.style child and then I enabled it in Electro > General > Load child theme’s style.css.in but the hands still appear.

Hello again,

Please clear your browser cache. I see this : https://drive.google.com/a/transvelo.com/file/d/1RoU23wyEnQSkfMJaIRHyhrD-uGphegbA/view?usp=drivesdk

Thanks, Ibrahim