Hi, you should have a Checkout page in your admin under Pages, otherwise there may be an Elementor template for the page. If not, you can use the option to add the pages again: https://docs.woocommerce.com/document/woocommerce-pages/#section-1

It’s worth noting however that the page itself just shows a shortcode. The checkout fields are not directly editable there. Some fields show up depending on settings in WooCommerce, and some always show.

If you would like our recommendations, please feel free to open a ticket and let us know what changes you’re looking to make on the page:

Hi, I’m sorry for the delayed response. Somehow this comment was missed which is very rare. I see you asked further down about group rates which is indeed possible.

The booking system is not really designed for multi-day tours though. However technically you can in the sense that you can set it up so that it will only show the start time.

Hi, if the header is overlapping then it’s likely the transparent header is enabled. Here’s how to toggle it: https://cl.ly/0C3a3g2b1M3K

In the same place you can choose between light and dark menu text.

Try Appearance / Widgets / Footer Column 1 or 2.

Thanks!

Happy to help.

Hello!

Have you seen this ticket? https://themovation.ticksy.com//ticket/1540616/

RE: Top Nav

Thank you. I do remember resolving this but I can’t find the answer. Have you looked under theme strings?

Also, I wonder if this plugin will help you: https://en-ca.wordpress.org/plugins/polylang-theme-strings/

When looking or stings, keep watch for the option-tree text domain.

Please let us know if what works for you. We will post it as an article for others.

Hi, the WooCommerce pages are included in the demo import but if somehow they were removed or aren’t there, you can always add them again: https://docs.woocommerce.com/document/woocommerce-pages/

If you have any further questions or issues, please feel free to open a ticket where we can best assist you: https://themovation.ticksy.com

.

Yes, you can customize the drop downs

Hi there,

1. Yes the builder is very flexible – you can design that page however you like including using a slider

2. Yes there is an option to have images like that open in a lightbox instead of being static

3. The pricing table buttons can lead to any page on the site or an external site as well. So it could lead to the booking page with the calendar, or directly to purchase a product.

Hi, happy to help.

The main Booked plugin documentation is here: https://boxystudio.ticksy.com/articles/7827

The main WooCommerce documentation is here: https://docs.woocommerce.com/

If you are looking to set it up like we have it on the live demos, we also have this article here: https://themovation.helpscoutdocs.com/article/203-how-to-setup-booked-as-shown-in-the-demo-embark

If you have any questions about that, please open a ticket where we can best assist you:

Thank you!

Hi,

1. Yes and no – you can set a maximum for bookings if you use the booking slots feature in the Booked plugin – in that case each booking is for one person. If you use a custom field to allow someone to be able to book more than one seat at once, that number isn’t tracked so it wouldn’t be able to be capped. Does that make sense?

2. No, recurring bookings are not currently an option in the plugin.

3. Yes there is an email feature in Booked and also in WooCommerce where the latter includes an order number if that’s what you mean.

4. Yes, many payment options can be setup including both of those.

5. Each booking is for one slot if that is what you are asking. However customers could book one, then go back and book the other, and then pay for both together.

6. We are not the creators of the booking plugin, we just have an agreement where we can include the full version with our themes. So I can’t say for sure at this time if it’s entirely GDPR compliant, but it’s something we’ll look into. I can say however that the booking plugin uses standard WordPress accounts, so any changes to WP core or plugins that are used to make it compliant should apply well since they are standard users. Also you can customize the booking form to include a checkbox to accept terms, privacy info, etc which should help.

Hi, no we have not experienced any issues. You’ll see the booking calendars are working on our live demos ( http://demo.themovation.com/embark ) and on my local installs as well.

If you’re having an issue, I would suggest deactivating any third-party plugins not included with the theme ( http://bit.ly/2JYc0hF ) and if that doesn’t point to a solution, check to ensure you have the latest versions of the plugin and theme.

If that does not resolve it, please open a ticket: https://themovation.ticksy.com

Hello! Thanks for your interest.

1 – Yes, you can have a shop page and sell anything you like. We fully support woocommerce and so you can run a full ecommerce store.

2 – Yes, well sort of. You can use different payment methods in WooCommerce, the customer would need to choose at the time of checkout. If you wanted this to be more automated, you could use something like this: https://woocommerce.com/products/conditional-shipping-and-payments/ – Please keep in mind that we have not tested this plugin.

3 – Yes, that should work although its designed to book a tour, then checkout, there is no reason that I can think of, that would prevent a customer from going back, choosing a new tour and paying for it all at one time.

Thank you very much for your quick reply.

1- Another question related with your answer… so lets see an example: my customer Wants to book a hotel night (one service, he chooses one day), than he would like to add an activity for the same day (another service, another supplier) and plus, he wants to go to the “shop” option and buy a gift (product). All of this goes to the same checkout cart, and he’s able to pay for the total?

2- When a customer makes a purchase, it will be sent automatically an email? if yes, can we edit this option with this Embark theme, and customize it? (maybe this is included with the woocommerce option. Sorry I’m new in this WP world.

3- In this shop option where I’ll have products, this option (conditional-shipping-and-payments) would be great, to add the shipping options. It’s only available using an external plugin or if we edit the css, is it manageable?

Again thanks for your help.

Diogo.

Hi,

1 – The booking system that we ship with is a based off of timeslots or all day periods. We don’t have multi day capabilities. Our hotel theme does, https://themeforest.net/item/bellevue-hotel-bed-breakfast-booking-theme/12482898 – However, if booking a service it’s great. Yes, you can add extras via the payment add on that is also included.

2 – Yes, with booked, the customer is sent an autoresponder. You can control what this says.

3 – Conditional shipping would need to make use of a plugin, once it’s enabled it should work seamlessly but we have not tested any 3rd party conditional shipping plugin yet.

Happy to help.

Hi,

1. Yes it is a whole package in the sense that all you need to purchase is the theme which includes a booking system and optional payments component so you can start taking payments right away.

2, 3. At this time the booking system does not support recurring payments. Each booking is for one booking time.

Hi, that’s interesting. I just did a test install and after selecting Hop & Vine, that is what was imported – so I haven’t been able to replicate the issue.

Did you run the theme setup more than one time perhaps? If you want to start over, we always recommend using a WordPress reset plugin to prevent issues: https://wordpress.org/plugins/advanced-wp-reset/

If you would like for me to try the theme setup, please open a ticket and include a WP admin login as well as FTP login. If you choose this option, please note all existing content will be reset before the import is run again: https://themovation.ticksy.com

Happy to assist with that!

Thank you To answer your questions:

1. Yes that is an option that is built into the plugin: https://cl.ly/0x2x3L3G0g3x

2. Sort of – yes, in the sense that you can set a minimum number of participants to be booked and/or paid for in one booking.

3. Yes, if you mean amounts of people in a group. When you setup a tour (variable product) you can choose to set the prices for each number of person so it can be cheaper or the same rate for a larger group.

4. Yes – each booking is a slot so if you want to allow just one group then you set the booking slots to one available so only one group can book and/or pay.

5. Yes

Thank you very much! This sounds awesome!

Just to clarify point 3: The price can be customized to be flexible for any number of group sizes (i.e. I can set 10 different prices (depending on the group size) for a single tour). And it’s not only a differentiation of 2 prices between individual and group booking, correct?

Yes, for instance on this tour you can see an example: http://demo.themovation.com/embark/walking-tours/tour/coney-island/

The price can be set for any number of options, in this case 10: https://cl.ly/293t0C273a2d – in that tour each one costs the same, but it could instead be different for all

Hi, yes it does! There are two methods that can be used, and when using the translation editor method, it’s quite simple and smooth:

Hi, that is no problem. The booking system is included but it’s a separate plugin that can just be deactivated/deleted and then none of the plugin resources will be loaded.

Hi, we do not currently have the ability to offer a trial but are hoping to offer it in the future. Happy to answer your questions:

- Yes the booking system does tie into WooCommerce, that is the system the payments functionality is setup with. The Tour single pages ( http://bit.ly/2q7e6DO ) however are their own custom post type where all info is setup independently through the Elementor builder, and then can be linked to purchase through WooComm or link to Booked

- Yes, the payments component is entirely optional – it’s an included add-on plugin

- Are you referring to the filters that appear above the Tour Grid? ( https://cl.ly/2y1I2U0n3U2W ) – They can be anything you want

Let me know if you have any other questions!

Hello! Thank you Sorry to hear that you are running into issues. Is that the only error? Your host might have cURL restricted , I wonder if you could ask them about that? If not, we can find another way to get you the plugins needed. Are you also able to create a ticket for us as well? https://themovation.ticksy.com/

happy to help. We’ll get it all running smoothly for sure.

Sure thing. We recommend using Loco Translate for that.

Using a translation plugin is the best way, even when going from English -> English. Let me know if you have questions.