13534 comments found.
Hi this is not the way u support if u people would have informed me that u take 1 week time to just replying to support quires posted on u r portal then i would not have been purchased this theme, am waiting for a while and yesterday u said u r team is working on same but till now no updates, really this is pathetic support, if u have over loaded with support process then u have to look for alternative ways, i was in plan of extending my support as its gonna end by next month but then way u people are responding so i need to think before i extend…
Hi raghum9,
I’m sorry for any inconvenience you had but we really need time to solve the conflict. We will try harder and hope it will be fixed real sooner.
Ho dont be sorry, i just need resolution its more than a week u just say u r working on it and u wont even update on same of for 2 or 3 days and u come back just to say u r there but am not getting any type of support, this is really pathetic, if u guys cant provide proper support plz refund the amount.
Hi Ken, When I updated this theme, but my translation is not updated. For example 1773 entries vs 1667 entries (old one). I used Poedit & Loco translate plugin. How can I fix that? Thank you.
Chào tienquang,
Please make sure you sync the translation. https://thimpress.com/knowledge-base/loco-translate-guide/
If you still face the problem, I will need to check your site more carefully. Just email me to candy@thimpress.com with subject “tienquang – Eduma Support”.
Hi, Im not seeing a way to let users to take the quiz as many times they want. By what I understood they can do it just based on a specific number of times on do repeat it at all. Is that right? It sounds like a missing feature for me if that is the case. Tks! 
I`m also with a Database Cache problem. I use W3 Total Cache plugin for that. If Database Cache is set on, page does not reload with new content after user has clicked “start”, that works properly just if I turn database cache off.
I saw you`ve recommended many ppl here to turn off their object cache in order to get it working properly, however I did the test and it is working alright with it set on. My problem is just with the database cache. Is the any query I could set at “Ignored query stems” list to achieve it working alright without turn off my database cache in the whole network?
Thank you!
I saw you gave an “ignored query stem” for another product you have here: https://thimpress.com/forums/reply/288304/ Don`t you have the same feature for Learnpress? Tks!
Hi diegpl,
1. There is an option to retake the quiz. Please check this: http://prntscr.com/ja8txi
2. I will discuss more with our developers about that. Thank you for the report.
Hi Ken,
Can you tell me how to hide the “about the author” section on the bottom of the articles in the blog ?
Thank you
Hi Maverick_Hunter,
The quickest way is using a simple CSS:
.single-post .thim-about-author {
display: none;
}
Try and let me know
It works ! Thank you
Perfect. Thank you
1.curriculum not visible after updating learn press plugin 2. review tab only shows latest 5 reviews
Hi rachitkatyal,
Please make sure you proceed all those updates. Or let me check your system again. Just send me a request to candy@thimpress.com with subject “rachitkatyal – Eduma Support”.
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check these awesome Education WP WordPress LMS’s sites from all around the world
- Oriel College – University of Oxford: http://summerinoxford.com/
- Wuxon: https://wuxon.com/
- Organization of Wound Care Nurses: https://woundcarenurses.org/
- University of Sydney – Business School: http://www.bossemergingleaders.com.au/
- Korean Test Prep Englstory: http://englstory.co.kr/
- Ohio Young Black Democrats: http://ohioybd.org/
- IOA Joinville – Instituto Odontológico das Américas http://joinville.ioainstituto.com.br/
- Reinhard College – School of Worship & Prophetic Ministry: http://reinhardcollege.org/
- Preston Kanak Online courses & Training platform: https://courses.prestonkanak.com/
- University of Economics and Innovation in Lublin (WSEI) (in Poland): http://rekrutacja.wsei.lublin.pl
- SellPress: https://sellpress.ru/
- Solo pharm: http://solopharm.academy/
- Fondazione San Benedetto – Educazione, libertà e sviluppo: http://www.fondazionesanbenedetto.it/
- Specchio Magico Kindergarten: https://www.specchiomagico.org/
- Artivist. RO: https://www.artivist.ro/
- and 12,000 more beautiful online schools…
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check these awesome Education WP WordPress LMS’s sites from all around the world
- Oriel College – University of Oxford: http://summerinoxford.com/
- Wuxon: https://wuxon.com/
- Organization of Wound Care Nurses: https://woundcarenurses.org/
- University of Sydney – Business School: http://www.bossemergingleaders.com.au/
- Korean Test Prep Englstory: http://englstory.co.kr/
- Ohio Young Black Democrats: http://ohioybd.org/
- IOA Joinville – Instituto Odontológico das Américas http://joinville.ioainstituto.com.br/
- Reinhard College – School of Worship & Prophetic Ministry: http://reinhardcollege.org/
- Preston Kanak Online courses & Training platform: https://courses.prestonkanak.com/
- University of Economics and Innovation in Lublin (WSEI) (in Poland): http://rekrutacja.wsei.lublin.pl
- SellPress: https://sellpress.ru/
- Solo pharm: http://solopharm.academy/
- Fondazione San Benedetto – Educazione, libertà e sviluppo: http://www.fondazionesanbenedetto.it/
- Specchio Magico Kindergarten: https://www.specchiomagico.org/
- Artivist. RO: https://www.artivist.ro/
- and 12,000 more beautiful online schools…
Hey. I saw your theme and found its amazing. I have few questions before I buy the theme. The first and most important question is : The video tutorials we upload are native. I mean do we need to embed YouTube videos or we can directly upload our own videos.
Thanks in Advance!
Hi techporting,
You can directly upload your own videos
Can I even adda quiz at the end of each course and as soon as the quiz ends. The user should get the results instantly.? Is it possible ? can you show me ?
Hi techporting,
That’s how the system work
You can try with LearnPress LMS plugin here https://wordpress.org/plugins/learnpress/
Hi Ken I need to integrate the purchase of the course through woocommerce add on, should it be included in my package? right? how can I download it? from my dashboard requires payment to download, thanks
Hi balilla100,
Please go to menu Eduma / Plugins and search for “WooCommerce”, then you can download and install the addon . Try and let me know.
Can we aspect the course submission through front end in next updates
Hi attosec,
Sorry, we will need more time. Right now the team is focusing on another features.
Hello team,
I need to display students dashboard in back end. Its important to monitor student database and progress of their course activity to ADMIN. How do I do this?
Thank you!
Hi ThilinaSampath,
Please try Gradebook addon (menu Eduma / Plugins)
Thank you!
hi good morning i have open its in support portal and still waiting for your reply, may i know by when i can expect the resolution as its not for customization its the error in your theme.
Hi raghum9,
Sorry about that. Our team is checking your case again.
Mail not yet answered: Question 04. How to have an “A” image as highlighted and a “B” image within the course. Like the the main demo. Thank you.
https://educationwp.thimpress.com/courses/node/ https://3ek5k1tux0822q3g83e30fye-wpengine.netdna-ssl.com/wp-content/uploads/2015/06/course-1-450x450.jpgHi Santiagohz,
I’m checking your email. It was sent last night so I couldn’t respond to you faster.
Hello, I am facing issue in website my website is not loading because of visual composer and I don’t know how it will works now because my whole website made with visual composer. site is live and down its really urgent help required. please help me in this
I didn’t use your support after theme bought. and my support is recently expired. Can you please give me a favour as i can not renew the support currently. Please help me in this issue.
Hi digihyve,
Please send me a request to candy@thimpress.com with subject “digihyve – Eduma Support”. I will try the best to help you out
Hi Ken,
This is really a nice theme. I want to design a tutorial based website, whereby user can go through content of tutorials without paying a single penny. Can I go ahead means is it possible? Also, can I remove the “Free” tag from the course showcase, it won’t look good for a tutorial.
Hi db2hub,
Yes, please send me a request to candy@thimpress.com with subject “db2hub – Eduma Support”, I will help you out
Hi, I noticed you offer 2 education themes: - “Education WordPress Theme | Education WP” and - “WordPress LMS Theme for Online Courses, Schools & Education | Course Builder”
What is the difference? Is one older the other newer?
Which one is “better”? What can you suggest? (please do not respond with “it depends”)
THanks!
Hi Mr_Adam,
Both themes are designed for LearnPress LMS plugin. The main difference is the style. Education WP supports both Visual Composer and SiteOrigin. Course Builder supports only Visual Composer…
I recommend Education WP
Thank you!
Hello, can you please tell me which payment methods does your theme have? Is it possible to pay with cryptocurrencies?
Which payment methods are possible for purchasing a ticket for an event? Is it possible to track who applied for an event or who purchased an event? If so, how? Is it possible to add an event to a calendar?
Is it possible to create an event for which users do not have to buy a ticket, but just register for it?
Is it possible to have comments on the blog which which come from facebook? Is it possible to have hybrid comments – from facebook account and from the theme’s account?
do you already have translated theme for the languages: German, Spanish, Japanese, Chinese, Portuguese?
When a user creates his own profile, is there a way for him to invite other users (per e-mail perhaps) by using the theme?
Can a user with his own profile add friends, send them private messages, follow other users… ?
Is it possible to generate a e-mail account for each registered user automatically when he signs in?
Thanks!
Hi Mr_Adam,
Thank you for your concern.
1. Those online payment methods: Stripe, PayPal, 2CHECKOUT, Authorize.net… and all available payments for WooCommerce (if we use WooCommerce integration).
2. When users book an event ticket, admin can track by the mail system and the events management in backend. We have free events so yes, users just need to register an account.
Right now calendar features not available. We are working for it.
3. Facebook comments, yes. Using this one https://wordpress.org/plugins/comments-from-facebook/
4. We had Spanish, Portuguese… But don’t worry about the translation because it is very easy to build one.
5. Theme doesn’t have this option. But a plugin can.
6. Yes, private message feature is available. We use BuddyPress plugin.
7. Users will be automatically logged in after register. But no email generated.
Thanks for the response. Can you please point me to the demo where I can test all integrated BuddyPress functionalities? Addidng friends, private messaging, editing profile, following other users… Please send me credentials for two users so I can test the interactivity.
Which plugin can be used for inviting other people to join the network by entering their e-mail addresses?
When do you plan to release calendar feature for the events? Do you use eventOn plugin perhaps? Does it come with the theme for free?
Hey Ken, I tried activating a plugin [PDF Form Filler]. After activating the plugin I am receiving the error “Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /home1/intraint/public_html/koolskills/wp-includes/capabilities.php” And most of the wordpress dashboards are unable to open. Can you please look into this as soon as possible?
Hi HarshK13,
Sorry to hear that. But in this case, please discuss with the PDF Form Filler plugin author.
But the plugin author’s are not responsive and this is a major setback for my site. 
Is there any way that you can help me resolve this?
Hi HarshK13,
Please email me more details about the issue. I will try.
Emailed you. Please check it.
Issue solved. I deactivated the plugin using my ftp.
Having One more query…How can I see the instructor view of the theme, in which he/she uploads the course..Thanks in advance
Hi attosec,
http://educationwp.thimpress.com/demo-accounts/You can find the instructor demo account here.
Now go to admin dashboard / menu LearnPress and you will see how to build those online courses
Hi,
I’m trying to install the Thim Core and everytime I get the 500 error, what can I do?
My php version is 7.00, what are the memory limit requirements and such?
I aready had Eduma running on a older version and today I decided to update it, but it went downhill very very fast…
Please, help!
Thanks in advance!
Hi AtelierAlves,
Please send me a request to candy@thimpress.com with subject “AtelierAlves – Eduma Support”. I will need to check your site first.
Your support time is expired too. Please consider renewing the support.
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