422 comments found.
Hello, again I’m trying to add a tag cloud to the sidebar of KB pages/articles. I’ve tried adding it to the KB sidebar through the widgets menu, but it is not working. Other aspects of the KB sidebar (categories, navigation menu) show up fine. Can you suggest what I am doing wrong? And/or offer another way to include an easily accessible tag cloud (or similar feature) on KB pages?
Thanks very much for your help!
Nevermind! I figured out my (very silly) mistake. Sorry to bother you! Thanks again.
hello – how can i change the icon colors? I imported the demo data and updated the theme’s color scheme, but the demo icon colors are still showing.
Hi,
please share your URL and tell me which icons you want to change to which color.
Lubos
We are in coming soon mode. Is there a way I can share login details with you privately?
We are using:
- loreico-graph - loreico-computer - loreico-installation - loreico-strategy - loreico-document
We want the color to be: #00b1c4
But in in what context are you using them? You can share the access via PM.
I’m using them similarly to the demo homepage. Do you have a generic email address I should use?
Try this CSS:
.folder-header > i { color: #00b1c4; }
If you want to contact me then please use the link from my previous reply.
Hello again, I’m slowly figuring out how to use this great theme. Thanks for all your help so far. I previously asked you how I could remove time/datestamps from KB articles. I have successfully done that (thank you!), now I’[m wondering if you can tell me how to remove the date stamp not from the articles themselves, but from the listing page where the articles appear after a search, or after clicking on one of the category links from the home page. Thanks again!
Hi,
try this:
.c-post-list .post-date { display: none; }
Lubos
Hi there,
We recently purchased your theme, we need dummy data XML as well.
Thanks
I installed theme at http://cloudhostworld.com/kb/ and it working fine but I want to show recent post from my actual website blog https://www.cloudhostworld.com/blog/ on Home page.
how can I manage it
Hi,
unfortunately, that’s not possible in your case. You need to have those blog posts under the same WP installation to display them there. So either create those posts there as well or hire a developer who can custom code a functionality to pull those posts from your other site.
Lubos
Hello,
I have installed theme at http://cloudhostworld.com/kb/ and uploaded my posts. but I could not see catagory list
you can check at https://www.cloudhostworld.com/kb/knowledge-base/
I would like to set catagory as http://wpdemos.lsvr.sk/lore/knowledge-base-category/content-editing/
Hi,
you need to insert Lore Knowledge Base categories widget into Knowledge base Sidebar under Appearance / widgets and then make sure hat sidebar is not disable under Appearance / Customize / Knowledge Base.
Lubos
thank you fixed
Hello! I’m very interested in this theme, but have a few beginners’ questions before I purchase. Apologies if these are silly questions! 1) It is possible to remove time/date stamps from posts in the knowledge base? 2) Is it possible to remove the “Wsa this article helpful” section from all pages? (even though it’s neat, it’s not appropriate for my project) 3) Can fonts be changed?
Thanks for your help! Sorry for my ignorance!
Hi,
1.) you can hide it via some simple CSS (I can help you with that)
2.) sure, you can disable ratings in admin
3.) there are bunch of popular Google fonts available to choose from in the admin with rather easy way to add more (some very minor code editing will be required, but again, I can help you with that). However, adding non-Google fonts would require either some 3rd party plugin or custom coding and I can’t help you with those.
There was no ignorance at all, those were all very valid questions!
Lubos
Hi again. Trying to get things set up in the theme. I’ve been attempting to use the content grid, but have two problems: 1) I can’t change the heading for the content grid (where in the demo it says “Suggested topics”). I’ve found the box where I should be able to change it in the customization panel, but despite me inserting my own text, it still just says “Suggested Topics” 2) How do I get icons to appear in the boxes with category titles in the content grid?
Thanks, LL
1.) Please open wp-content/themes/lore/page-templates/default-front-page.php file and search for “defaultfp_kb_title” (it should be on line 58) and change it to “defaultfp_grid_title”. I will fix it in the next update
2.) If you are using Knowledge Base Categories as your Content Grid Source, go to Knowledge Base / Categories / edit a category and use “Category Icon” field to add icon class. You can find list of all available icons here and here.
Thanks. Unfortunately, I’ve done as suggested for the icons, and they are not appearing in the content grid
Please share your URL.
It is behind coming soon screen. Feel free to share your credentials via PM.
The Boxes are in different sizes and the Icons are gone, if you need an URL to take a look for e.g. https://tuxclouds.org
Hi,
ad missing icons: you are using icons which are not part of the theme. Have you by any chance deactivated FontAwesome plugin recently?
ad different sizes: do you mean different in height? If so, then that’s completely normal since they are not supposed to be equal height if they do not have content of the same size (for example four rows vs three rows of text).
Lubos
Thank you
Hi there,
In the KB categories menu, I would like to mix the articles and categories ordered alphabetically.
At this time, first are listed the categories and then the articles.
How can I do it?
Thanks,
Arnau
Hi,
unfortunately, that’s not possible without doing a rather heavy code customization.
Lubos
Hello,
My site is in Arabic, what configuration should I do ? And how could I add an adapted font?
Thanks.
Hi,
when you switch your language in Settings, the frontend should automatically switch to RTL. You can change the font under Appearance / Customize / Typography but I can’t advice you which one will suite your language best. Please note there are only few handpicked fonts available, if you want to add a missing font from Google Fonts, just let me know which one and I can guide you how to do that.
Lubos
The problem is that the writing in the menu is too small … and if I want to change the size everything will be proportional…
can i add a CSS code for ? if i can how and where (i have a child-template) ?
and i have some font that i would like to test how could i add them?
with kind regards 
You can try this CSS:
.header-menu { font-size: 1.2em; }
The CSS itself can be added either int your child theme’ CSS or under Appearance / Customize / Additional CSS.
Please send me the Google Font page URL for the font you want to try.
For the CSS it’s perfect, thanks !
I want to try this font but just for the menu and an another for the rest of the website:
• For the menu
@import url(http://fonts.googleapis.com/earlyaccess/droidarabickufi.css);
.droid-arabic-kufi{font-family: 'Droid Arabic Kufi', serif;}
and bold if possible… I deduce that I have to add this in the css code of the menu… ?
font-weight: bold;
That font is not available on Google Fonts website. If it is some kind of early access font I can’t really help you with that.
But let’s assume you want an available font. There are many ways how to do it, the quickest is simply to open wp-content/themes/lore/inc/kirki-config.php go to line 1970 and change it to something like this:
'noto-sans' => 'Noto Sans',
Then you will be able to select that font udner Appearance / Customize / Typography. However, such modification won’t be preserved after theme update. So it is better to either use a 3rd party plugin which will allow you to select any Google font (or font from a different library) or hire a developer who can load any font you want via a child theme.
Once the fond is loaded, use this CSS to cahnge menu font:
.header-menu { font-family: 'Your Font Name', serif; }
Maybe even your CSS you’ve shared above will work if you fix it with correct CSS class (”.header-menu”).
<rep>@import url(http://fonts.googleapis.com/earlyaccess/droidarabickufi.css);
.header-menu{font-family: ‘Droid Arabic Kufi’, serif;} </rep>
Effectively its works !
a last question : you say “when you switch your language in Settings”
where i have to switch language ?
In your WordPress admin under Settings / General
thanks ! and how can i modify the float of the logo ?
What exactly you mean by that? Please share your URL.
Hi, I bought your wp theme “Lore elegant Knowledge base…”. When i upload your theme “lore.zip” on my WP admin, i have a php error. I tried to test on an other website, same problem. Can you give me a solution please ? Thanks Nicolas
/home/example/www/wp-content/themes/lore/functions.php on line 435
Hi,
please post full error message not just URL. Make sure you are running PHP 5.6 or higher.
Lubos
Thanks, it was a bad configuration of PHP.
Hello LSVRthemes, I have a pre-sale question: Does your theme work with SiteOrigin’s PageBuilder and plugins? Thanks ahead! /Chris
Hi,
I haven’t tested it with those, but it should work with any 3rd party plugin which does not require some special integration.
Lubos
They don’t require any special customization. Would it be possible to test them quickly (they’re available in the Wordpress Plugin repository), or do you offer some kind of refund if they would happen to not work together?
Sure, if it won’t work for you then I can give you a refund.
Alright, good! Thanks!
Hi! After browsing the test site some more and trying to read up on how it works, I had a few more questions, hope it is okay! 1) Will the rating functionality work on all post types, including custom post types? 2) Is it possible to have more than one Knowledge Base page, e.g., if I needed to build content for several subjects? 3) Can you hook up a Knowledge Base startpage (with all the nice topic boxes) to certain categories of blog posts?Thank ahead!
1.) Rating is for Knowledge Base articles only
2.)You can categorize those subjects and link to their category archives, but there can be only one main KB archive page.
3.) Not knowledge base page, but you can do that with the front page, the grid you see there can be build using the custom menu so you can put any links there.
Hey , Recently bought the theme and looks great thanks. Question : I want to use short codes in FAQs and it works on the permalink for the FAQ but in the FAQ main page (website/faq) it doesn’t process the shortcode and the shortcode appears in plain text. Feels like a bug, is there a quick way to fix that ?
Hi,
try to open wp-content/themes/lore/archive-lsvr_lore_faq.php file, go to line 37 and change it to this:
echo do_shortcode( wpautop( $post->post_content ) );
Lubos
Perfect, that has fixed the issue. Thanks for the prompt reply
Hi Lubos, your theme is excellent. I know you’ve replied to earlier requests on adding more Google fonts… any chance you’ll be adding more in an update soon? Really wanting to use our brand font, Poppins (which is a Google font).
Hi,
I can add it in the next update, but since I don’t have any ETA on that, you can meanwhile easily add it yourself:
First, open the wp-content/themes/lore/inc/kirki-config.php file and go to line 1583 (or simply search for “Playfair Display”). Then either make a copy of that line on the new line or simply overwrite the line with this:
'Poppins' => 'Poppins',
After that, you will be able to select this font in the customizer.
Lubos
Oh wow. Thanks for the rapid reply Lubos. All updated and it’s looking great.
Hi, Are you using a plugin for shortcodes?
Hi,
I am sorry but I am not sure what do you mean. All theme’s shortcodes are added via a custom plugin.
Lubos
Hello,
I would like to know if your theme allows to have Full posts with links on the homepage. I would like to have all my recent blog post to be displayed in full on the homepage including any links I have in those posts.
Thank you.
.
Dear Support / Author,
can you tell me what kind of shortcode is hidden behind this wonderful layout?
http://wpdemos.lsvr.sk/lore/knowledge-base/Hi,
there is no shortcode for this page, it is generated autmatically.
Lubos
Ty for the fast reply – But I mean the Home in the Demo is the “Default Template” alright, but how is the page “Knowledge Base” setup, the one that is linked in the Top Menu ( Nav ) Section. Can you please advice me, how you did this?
with kind regards
Yeah I know what you mean, and as I said, that page is generated automatically. You can access it under yoursite.com/knowledge-base and customize it under Appearance / Customize / Knowledge Base.
...thx’s alot – if anyone else stumbles upon this – check your permanent link settings or adjust them, as the documentations says
Yes, I forgot to add that:)
Oh one Last thing.. if I adjust “Selected topics” to for e.g. “Gruenkohl” and “Go To Knowledge Base” to “Karnevall” by using the Theme/Design Function, then the “Karnevall” stays changed after I reload the page but “Gruenkohl” show still “Selected topics” – Do you’ve got a hint for me?
There seems to be a bug there. Please open wp-content/themes/lore/page-templates/default-front-page.php file and search for “defaultfp_kb_title” (it should be on line 58) and change it to “defaultfp_grid_title”. I will fix it in the next update.
You’re a wizard – thanks a lot (it works like charme)
I have one more request for you – is it possible to show category titles (perhaps with icons?) listed under the top-level categories in the knowledge base grid on the front page? Currently only articles are displayed, so if a top-level category just has categories and no articles as direct children, it looks as if it’s empty.
Hi,
unfortunately that’s not possible. Your best bet is to set “Content Grid Source” to “Custom Menu” and create a new menu with handpicked items.
Lubos
Hello. I have a couple of pre-purchase questions: 1.- It’s possible to modify, from theme’s admin (color, for example), the menu bar? 2.- Can i create categories for FAQ’s? For example: Product 1 FAQ, Product 2 FAQ and so on.
Thanks in advance
Hi,
1.) you can partially change colors in the admin area, but not for the menu bar color, changing that is more involved. Here is the documenation on that.
2.) Yes you can
Lubos
