Discussion on Lore - Elegant Knowledge Base WordPress Theme

Discussion on Lore - Elegant Knowledge Base WordPress Theme

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355 comments found.

Hello,

This is a pre-sales question.

I have been working on a documentation site with another theme and I have been running into so many issues with the theme and their creators that I am thinking about starting over with a new theme and came across yours. It looks simple, fast, and lovely and I want to try it out. However, I have already created quite a bit of documentation with the current theme I am using. It first used weDocs as a documentation plugin then they updated to their own plugin called EazyDocs. Is there any way to migrate the documentation over when I purchase your theme, or will I need to copy and paste my documentation with this theme? Hopefully that makes sense. Thank you!

Hi,

you can use a 3rd party plugin to switch post type, however it will convert only basic stuff like post title, content and maybe category and tag taxonomies. Custom fields, like for example attachments or likes, won’t be converted and have to be set from scratch. You can test it now by converting a doc article to standard post or page, so you can get an idea how it works before deciding if it is worth it to migrate to a new theme: https://wordpress.org/plugins/post-type-switcher/

Lubos

Thank you very much. I just purchased your theme.

Thank you, I hope you will like it!

dreicn

dreicn Purchased

Hello,

possible thumbnail bug in “Lore Posts” module. To reproduce: 1) blog posts were posted on clean wordpress; 2) I installed & configured Lore theme + all plugins 3) I regenerated the pictures with the “Regenerate thumbnails” plugin. I tried to regenerate thumbnails with crop tool.

On the first page, the “Lore Posts” module displays thumbnails 135×70 instead of 300×300.

Hi,

have correctly set your image dimensions under Settings / Media? Please note that your support is expired. You you can renew it under your account / Downloads if you need any further assistance. Thank you.

Lubos

mikesc

mikesc Purchased

I cannot see the Import Demo option

Hi,

have you installed the One Click Demo Import plugin as mentioned in the documentation? http://docs.lsvr.sk/lore.wp/#demo-import-quick

Lubos

This is besides GeneratePress the only theme that gave me no trouble to reach 99/100 mobile/desktop on Google Pagespeed Score (with optimization Plugins) Just dropping by to give you kudos for that.

Hi,

thanks a lot, glad to hear that!

Lubos

Knowledge Base Categories filtering seems to be broken. When I go into Knowledge Base in the dashboard, and try to filter on a specific Knowledge Base category, I get no results even though all of my Knowledge Base posts are assigned a specific Knowledge Base category.

Hi,

I am sorry, but you will have to contact me via an account with which you’ve purchased the theme to get support.

Lubos

Hello there,

1fd63eb0-9baa-4b79-9ddf-dc827e0514bd is my purchase code.

I am trying to recreate the category archive page. I must be missing something simple because I want the article to be displayed along with the KB sidebar on the left. Right now when I navigate the category archive and click on an article I am taken to a different page with just the article itself. I want the article to be displayed next to the sidebar just like in the demo site. Thanks for your support!

After more digging I finally figured out how to get the layout I needed.

Hi,

glad you’ve sorted it out!.

Lubos

Hello. Is it possible to expand the Blog’s header to make it as big as the Knowledge base header? I would like to show more of the image i added on the header just like it is on the main page of your demo.

Hi,

you can enable the large header with the search for all pages under Appearance / Customize / Header with Large Header Search option.

If you just want a bigger header without search on blog page, try this CSS:

.blog .header__inner { padding-bottom: 150px; }

Please note that your support is expired. You will have to renew it under your account / Downloads if you need any additional assistance. Thank you.

Lubos

I use the “Lore – Elegant Knowledge Base” WordPress Theme on my site here: https://faq.faisalkhan.com/. I need to upgrade the site to PHP8 but I get an error from the LSVR Framework plugin that came prepackaged with the theme.

“Plugin could not be activated because it triggered a fatal error. Fatal error: Array and string offset access syntax with curly braces is no longer supported in /nas/content/live/faqfaisalkhstg/wp-content/plugins/lsvr-framework/inc/classes/post-metafields/lsvr-post-metafield-opening-hours.php on line 76”

Hi,

please make sure you are using the latest version of the theme and all LSVR plugins. The theme works fine on PHP8 on my end.

Lubos

Do I have to update the child theme too?

No, just the parent theme and all LSVR plugins.

Hi, I just bought your theme, and I’m trying to show the Article Categories without any Article associated to show up, inside Knowledge Base. I try to change in the child theme, but not work. Any tip? Thanks in advance.

Hi,

blank article categories are not displayed, you will have to customize the code to change that. Check out this comment thread of another customer, maybe it will be helpful: https://themeforest.net/comments/27484447

Lubos

Hi,

I am using the Knowledge Base Sidebar widget to show all categories and the respective posts. I was wondering if it’s possible to also show empty categories with no assigned articles there. Editing the code is no problem, I just can’t find the place where empty categories are filtered out, or if this is a default WordPress behaviour, where I can configure it the way I need to.

Best regards

Hi,

wp-content/plugins/lsvr-knowledge-base/inc/widgets/lsvr-widget-kba-tree.php line 70 should be the category query args which then gets passsed to wp_list_categories function. You need to add an argument to display empty categories (check the docs for said function). However, I’ve never tested this so I can’t guarantee if this won’t cause any issues. Also please note that you will lose any changes made to this file upon the future plugin update. You should rather override whole Lsvr_Widget_KBA_Tree class via your child theme to preserve any changes.

Lubos

Thank’s for the quick reply!

In case anyone else wants to do it: I added ” ‘hide_empty’ => 0, ” to the query_args and copied the whole class to my child themes functions.php.

This is a pre sales question: Could you please, post a few screen shots of the admin environment?

Hi,

I’ve already replied to your PM. BTW you can find links to admin screenshots in the item description, here they are:
http://assets.lsvr.sk/lore.wp/2.6.3/lore_admin_01.jpg http://assets.lsvr.sk/lore.wp/2.6.3/lore_admin_02.jpg http://assets.lsvr.sk/lore.wp/2.6.3/lore_admin_03.jpg

Lubos

Hello

just bought your Lore elegant knowledge base for Wordpress theme after I install it , it looks nothing like the one I saw form your demon and it doesn’t see there is an option for that either as all the other theme I bought before, how to make it looks like the demo that is my question

thank you in advance

Hi,

please follow the documentation on how to import the demo content: http://docs.lsvr.sk/lore.wp/#demo-import

Lubos

I’ve been using Lore for a documentation project, and am looking for a way to have collapsible sections.

Another system has this: https://hjelp.fiken.no/support/solutions/articles/13000026436-l%C3%B8nnstyper

I like the way it’s clean and without a “wall of text”.

Is there a built-in feature, or suggested 3rd party plug-in?

Hi,

that is called Accordion, there surely are 3rd party plugins for that in the official repository.

Please note that your support has expired. Please renew it under your ThemeForest account / Downloads if you need any further assistance. Thank you.

Lubos

Hi, I’ve noticed that since upgrading to Wordpress version 5.8 the FAQs no longer expand when I click on them. Can you please assist?

Hi,

please share your URL where I can see the issue.

Lubos

Hi,

Sorry to bother you again.

We are finishing our site (seo-dokter.nl), and we are struggeling with our translation. We use loco translation, but we haven’t been able to translate the knowlegde base items in the front end.

In our PO and POT lore files everything looks fine, but the template still shows the english word. For example “%d” Articles should be translated in “%d Artikelen”.

Do you know what we could alter?

Regards,

Rob

Hi,

have you tried to translated the LSVR plugins as well? Many of the strings can be found there.

Lubos

Hi! Can’t add icons to categories on home page. I checked it and could edit via html code (inspect) to icon-lock and it works, doesn’t work from back end in wordpress when I put icon-lock there in article categories. What to do?

it works for categories in knowledge base (page) but doesn’t work for the front page

Hi,

please share your URL where I can see it.

Lubos

I can’t move article order if under a subcategory (even using custom plugIn order). e.g. I would like move “Introduzione” just under “Scenario” category so to be the first article under “Scenario” item.

please see here: https://www.mepatool-help.it/knowledge-base-category/scenari/

Hi,

categories are shown always first, before article. This is unfortunately not possible to change.

Lubos

hello,

My purchase code is : bcf1f7ff-0460-4c2a-9497-8360f164c9ed

How can i setup Knowledge Base to show only Parent Article Category Link1 when click mysite.com/knowledge-base-category/link1 and don’t see other Parent Article Category.

Example : Click link https://preview.lsvr.sk/lore/knowledge-base-category/installation-and-setup/ you will only see Installation and Setup with 6 child categories. You dont see other category like Content editing, Customization, How to…

Thanks

Hi,

I am sorry but I do not understand your question, please share a category archive page on your own site so I get better idea what do you mean.

Lubos

Link 1: https://huongdanphanmem.com/danh-muc-huong-dan-su-dung/huong-dan-wpay when my clients go to this link, i don’t want them to see other category.

Link 2: https://huongdanphanmem.com/danh-muc-huong-dan-su-dung/huong-dan-bacsi247 I want they only see this category and don’t see category in link 1

How can i show only 1 of them ?

You can hide them with this custom CSS:

.post-archive__subcategories-wrapper { display: none; }

Thank you for making this cool theme!

Could you please help me create a new menu location?

For our knowledge base, we need to separate by individual products and then let the user navigate within those. The menu location would be right where the sidebar is and where the knowledge base archive “menu” is.

Ideally, this would allow us to use the menu for both pages and posts.

Do you have a suggestion?

Dobrý den, dnes jsem narazil na další chybku: u FAQ kategorií chci zobrazit všechny FAQ v dané kategorii. Proto mám ve shortcodu nastaveno “limit=”0””. I tehdy mi ale FAQ článek zobrazuje tlačítko “More FAQ”.

Sice ano, můžu umazat v shortcodu popisek tlačítka More FAQ, čímž zmizí. Ale očekával bych, že se nebude vůbec ani zobrazovat, pokud je nastaveno na zobrazování všech FAQ.

Druhou věcí je, že bych ocenil jednotnou konfiguraci všech FAQ (v případě prázdné konfigurace v shortcode daného FAQ převzít nastavení ze šablony – kolik FAQ zobrazit, v kolika sloupcích, pojmenování More FAQ tlačítka), což nyní přes Apearance FAQ není. U vícero FAQ tak je třeba upravovat na všech místech manuálně.

děkuji

To More FAQ ma funkciu ze vas to presmeruje na archiv FAQ. Je totalne relevantne chciet mat tam ten link aj ked to uz zobrazuje vsetky FAQ. Rozhodne to nie je chyba, ked to tam nechcete tak proste zmazte ten popisok.

Ad globalne nastavenia: nieco take by si vyzadovalo velmi razantne upravy v teme a pluginoch, to momentalne nemam plane.

Hi, I noticed some people saying that in the search when working with multiple languages it loads all mixed up, does this still happen?

Hi,

I am currently not aware of such issue in the latest version, but it depends how the multilingual version is set up.

Lubos

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