422 comments found.
Is it a known issue that the Yoast plugin generates a sitemap to /sitemap_index.xml but the theme redirects it to /sitemap_index.xml/ and then displays the homepage. Anyway to bypass this so you can submit the sitemap to Google Search Console?
Hi,
the theme should not affect that in any way, at least I have no experience with this.
Lubos
Turns out if was not an issue with the theme but an issue with the hosting server configuration. It has been resolved and is working. Thanks!
Hello,
I hope this massage finds you well 
.
.
I have one of your beutiful template and I need your help and advise please.
.
I have got this massage on my wordPress Dashboard:
”
Your theme (Lore Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
”
.
So i’ll be happy to know in general also if you have updates to the template and i’ll also be happy to know everything that I need to update so also my site will be secure.
please advise.
.
Thank you
Have a lovely day
Tomer
Hi,
this is weird because Lore does not officially support Woocommerce, so I have no idea where is this coming from. I guess you can try to update the theme. http://docs.lsvr.sk/lore.wp/#how-to-update-themeLubos
Where I can download the latest update for the Lore theme? Tnx
Do you have the instruction manual for the template? In addition, do you also have a template installation manual?
hi,
I installed your template and selected “WordPress only” when downloading the file. my web: theairfilter.com. However, it doesn’t display the template’s layout (text, images, buttons, etc.). I’d like to install it so it looks exactly like your template, allowing me to familiarize myself with it and learn how to replace and modify it.
I also tried installing “all documents and files,” but it failed. It seems you need to send me a demo file so I can upload it.
Do you have online chat options? Google Chat, WhatsApp, etc. I’d appreciate fast service. I’m looking forward to using it. What country are you in? I’ll know your business hours and will leave you a positive review.
Hi,
you will also need to import the demo content, please read this: http://docs.lsvr.sk/lore.wp/#demo-import (please make sure to read through the whole documentation)
I provide support only via this forum or PM messages which you already used to contact me
Lubos
HI,
I’d like to purchase your template. Can you customize some pages? What’s your approximate price for customization? Can you chat online (via Google Chat, WhatsApp, or your country)? Alternatively, can I find another software engineer to modify and customize your template? Thank you for your reply.
Kind regards
Hi,
I am sorry but I am not available for customization work, you will have to find a freelancer for that.
Lubos
Hi, I sent you a support request pertaining to issues with mobile version of the logo not properly loading (temperamental) via: https://themeforest.net/user/lsvrthemes#contact at least 2 weeks ago, no response to be found yet.
Hi,
I did replied to it right away, please check your spam folder. Here is my response:
I am checking the code and I see a “lazy” class on the image tag. It is certainly not added by the theme so I assume some 3rd party plugin? My guess is that this may cause this issue. Nobody else ever reported such bug, so this must be something specific to your site config.
Lubos
Hi Lubos,
Thank you for your follow up. I appreciate your response and would like to clarify a few key points respectfully.
Despite your mention of a previous reply, I never received one spam folders included. That said, this isn’t about miscommunication it’s about functionality.
Over the previous two weeks, I’ve conducted thorough testing with multiple logo files, including freshly uploaded versions. I’ve cleared all cache layers (browser, CDN, plugin, theme), ruled out all external factors, and verified the issue persists specifically on mobile Firefox in vertical orientation on first load. Once the page is rotated or scrolled, the logo appears which points to a render timing or lazy load condition within the theme itself.
Since I have an active support license, I’m happy to securely provide WP admin credentials if you’d like to inspect it directly.
This isn’t about placing blame just about achieving resolution. I’m open to anything I may have missed, but given the testing scope, the theme may need a closer look.
Thanks again, I’m confident we can resolve this.
Hi,
well I did replied to your email within like half and hour, I have no idea where it ended then.
Anyway, there is no lazy condition within the theme, that was my point. The “lazy” class I see in the code which I think causes this is not by the theme. It must come from some sort of 3rd party plugin. Try to disable all 3rd party plugins, keep just the LSVR ones active and try it like that. You can also test it with the logo form my demo just to make sure it is not your specific logo, here is the direct URL: https://preview.lsvr.sk/lore/wp-content/uploads/sites/5/2019/03/lore-logo.png
Lubos
Knowledge Base Icons doesn’t appear to be working inside /wp-admin > Knowledge Base > Article Categories > Category Icon. I have LSVR element plugin enabled as well. I’ve also tried the name of icon and number of icons listed here: http://docs.lsvr.sk/lore.wp/content/icons/index.html I’m stumped, don’t know what else to try.
Hi,
so are you adding just, for example, “icon-alert-triangle” (without quotes), right?
Lubos
Yes, that is correct, without quotes. I am inside Edit Article Category > Category Icon (Name of the icon. Please refer to the documentation to learn more about using the icons.). It’s the last field just above the Update button.
Can the Previous and Next Knowledge Base links be sorted in different ways? I did not see a way to do this under customize. It appears to be sorting by when the article was added/updated to that specific KB article category.. I’d like to sort it by title name. Thank you. -Sterling
Hi,
you can try to use a plugin like this, which will allow you to reorder your posts in the admin, and theoretically this order should be applied to next/prev functionality as well. https://wordpress.org/plugins/intuitive-custom-post-order/
Lubos
I’ve checked the option in the Footer to show social media links. I’ve added three custom social media urls and labels in the customize social media section. I’m not seeing any social media links anywhere on the page. I thought maybe a widget was removed but I’m not seeing an option for LSVR Social Media or even a widget called social media. I searched the documentation and found nothing other than the “13” reference on the screenshot and to enable under Footer. Which I’ve done.
Also are the icons limited to icons only available through fontawesome and lore theme or is that field suppose to reference an image in the media library via a URL?
Thank you, -Sterling
Hi,
when you add some of the predefined social links, does it work? Are you adding the correct names of the icons? Feel free to share the Customize / Appearance / Social Links screenshot and your site URL
You can add 3rd party icons via a plugin from official WP plugins repo, like FontAwesome or similar. Referencing image from media library won’t work. It has to be a proper icon font with accompanied CSS file. It is possible to create your own font and add it for example via child theme (or maybe some 3rd party plugin), but that is outside the theme support. You can check out https://icomoon.io for example.
Lubos
I appreciate the reply. Okay. I see how it’s working now. I added a random lsvr icon to the custom 1 and a new footer appeared across the entire bottom. It worked the same with fontawesome also. If the documentation doesn’t have this already somewhere I’d recommend showing an example with a screenshot. This was not intuitive. Or add instructions on that social page. Apologies if I missed it.
Regardless, I ended up building a custom html widget and using that instead. Works well, and allowed for some neat css formatting and animations, plus it’s inline with the other custom widgets for the footer. Branded icons were found at simpleicon .com
Thank you. I’m really liking this theme. Be well. -Sterling
Thank you for the reply regarding changing Article to another phrase using Translation poedit. I did the po edits for the theme, and knowledge base and toolkit plugins as they were the only ones that had the word article in them. The .po and .mo files were created and uploaded according to the documentation page on the site you provided. It changed the titles in the Admin portal (Knowledge Base now has Add New Chapter, Chapter Categories etc.) and the widget shows the new phrase for Chapter. Unfortunately no page on the actual site displays this change. I have activated and deactivated all plugins, then activated and deactivated the Lore theme and the child theme. I did this in different combos to no effect. I also changed the language of the site to English (UK) and then back to English (US), also without effect. The directories mentioned on that page don’t match the directory structure for WordPress on the site, but I’m assuming this is simply because WP modified the directory structure in an upgrade. Regardless I did upload the files (.po and .mo) to the proper folders for each plugin and theme. There is no language folder for the child theme. Not sure what else to try. Thoughts?
Thank you, -Sterling
Hi,
so the problem is only with the “x Articles” string, right? This is a so called plural string, which is a little bit tricky and needs a special config of the .po file, but if you created your .po file from theme’s .pot file, the config should be there already. Anyway, you basically have to search for “%d Article” in your .pot file. Feel free to send me the PM so I can send you screenshots via email, it will be quicker to explain that way. https://themeforest.net/user/lsvrthemes#contact
You can also take a look at sk_SK.po in the theme’s language folder, which is a Slovak translation made by me. Open it in POedit and go to Translation / Properties / Sources Keyword and make sure it matches your .po file.
Lubos
Child theme does not come with any translatable strings, hence there is no translate file for it.
I have scoured the documentation for the process to change the word Article to something else when displaying the KB page. It’s possible to change the phrase “Knowledge Base” to something else but no setting I could find that would change Article. Basically, where it lists the articles under the article category on a KB page it’ll display “X ARTICLES” under that category. This word is used throughout when clicking on an article post. Would this only be possible through manually editing the child theme css or html? Thank you, -Sterling
Hi,
you will have to translate it (even though it is already in English you can override it with your own English translation files). Check out this tutorial please: http://docs.lsvr.sk/lore.wp/#translation
Most KB related strings will be in the theme’s translation file, then LSVR Knowledge Base plugin and Lore Toolkit plugin.
Lubos
Is there a tool to convert existing posts already on a website into KB articles with categories intact? Or maybe even not categorizes just the post themselves would save a lot of time. I really like this theme, and I’m going through the documentation. Once I realized that the KB is fully contained within itself it made more sense, but since I already have a dozen articles, copy/pasting them is a pain. Is there a cleaner way to do this? Thank you, -Sterling
Hi,
I guess this plugin should do the trick, at least partially: https://wordpress.org/plugins/post-type-switcher/
Lubos
Hi there, As i upgraded to Wordpress 6.7 I keep getting this line in my log files over and over:
Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the lsvr-knowledge-base domain was triggered too early.
(I am Using Lore Version: 2.6.11 with a child theme on WP 6.7.1)
Could you please have a look into this? Thank you!
Hi,
will take a look at it in the next update, meanwhile you can silence those warning by following this tutorial: https://developer.woocommerce.com/2024/11/11/developer-advisory-translation-loading-changes-in-wordpress-6-7/
Lubos
Hi Lubos, found your Update today – thanks a lot!
Hello Lubos, Thank you for a great useful and fast theme. It’s very cool a lightweight compared to so many other bloated themes which I also have. I was simply wanting to ask if there was a way I could make people register to view articles. Basically, register and then they can log in anytime. Do you know of a plugin that would allow this to work with your theme?
Thanks in advance
Graeme
Hi,
haven’t tried it myself, but this one looks promising: https://wordpress.org/plugins/wp-members/ But generally, any plugin like that should work, so feel free try a different one from the WP plugins repo if this particular one won’t work for you.
Lubos
Cheers Lubos and thanks for the reply
hi! how can i make the main div to be always full width, instead of centered?
Thank you!
Hi,
please share your URL where I can see it.
Lubos
Hello
We have problem sorting the category list via “LSVR KB Categories” widget. is there a way to sort the categories itself? We want to be able to sort the parent categories by date or alphabet…
Thank you in advance.
Cheers
Hello, I asked you to to disable comments on every page, and your quick response: under Settings / Discussion.
I have done that before asking you. I unchecked all everything in that page that relates to leaving comments.
I’ve also went thru each page to see if there is anything I can disable there.
Non of the options above are working.
I hope that you can take 2 minutes to help us with this issue, rather than 1 sec response.
Thanks
Hi,
it doesn’t work even when you create a new article? It is possible you will need to manually disable it for existing articles by editing setting of each one. See this screenshot: http://share.lsvr.sk/wp-disable-article-comments.jpg
Lubos
Hello, How do I disable comments in every knowledge base, questions and articles?
Thanks,
Hi,
under Settings / Discussion.
Lubos
I am using the themes Classic Home page and would like to know how to change the icons in the selected topics block. For example I changed “About Auctions” to icon-home in the categories but it has had no impact on this front page block.
Please advise and thank you
Hi,
you need to change it in the associated Menu item. Please check out this tutorial which explain it: http://docs.lsvr.sk/lore.wp/#front-page You can alternatively change Lore Sitemap block to Lore Knowledge Base block if you want to just list links to your KB instead of any links. That one will use the category icons set in the category details.
Lubos
Just purchased, Can I use elementor instead of Gutenberg? Cheers
Hi,
yes, Elementor should work fine.
Lubos
Thank you so much
