72 comments found.
Hello,
I am considering buying your theme. Although, before doing so, I have a few questions: - Is the theme translation ready (French) ? - Is it supporting payment solutions for buying tickets such as Stripe, paypal, etc ? - Do you have examples of websites using your theme for me to go a bit deeper in discovering it ?
Thanks in advance for taking the time.
Best
Guillaume
- Eventix is translation ready. but now it is not supporting any payment methods. and You can see its demo http://www.thematicwebs.com/demo/wp/eventix/layout1/ but we have no other demo to show you its backend.
We can customize the theme according to your requirements.
Thanks Thematicwebs Team
Hello – I recently purchased your theme. I’m hoping you’d be kind enough to assist me in figuring out why my pages are not showing. I would like the site to look similar to the “preview” (http://www.thematicwebs.com/demo/wp/eventix/layout1/#) but I’m no where close and I cannot figure out what I am doing wrong.
The site is: http://usarmybirthdaybash.com/
You can see I have pages created but they are not displaying. Why? When I use “Frontend” when editing the page, I can see something remotely like it. Maybe I’m not understanding the WPBakery Page Builder plugin? Should I be using Posts vs Pages?
Also, my CSS is rusty, do I have to do CSS to have some design?
Any assistance is much appreciated.
Thank you, Kathleen
Please mail us your admin details.
Thanks
I’m updating a website I used the Eventix theme on and the Visual Composer plugin no longer works. It was the first item listed on the Feature List. So it didn’t even occur to me that it would stop working. The content blocks aren’t even accessible without it.
Please mail us your issue with wp admin details at thematicwebs@gmail.com
Thanks
Is the theme ready for the last update from Wordpress 4.7.5? It is a security update so is urgent for us. Thanks
Hi ,
Sure we will be launching an update soon .
Thank you!
They already pass on to 4.8. You have any date in mind? Thanks
Wordpress version already 4.9.1 It is being 7 months since I ask first…. Are you really going to release an update? If not, please tell me, I am thinking about installing a different theme since you seem to have abandoned this one 
Please mail us your issue with wp admin details
Thanks
There is no issue, just the fact that I am not updating Wordpress to 4.9.1 because it says here that is not compatible with that version.
Client can either update their WordPress version or not. It will not effect on theme settings.
test
Need help please mail us your issue with wp admin details at themsticwebs@gmail.com
Hey Thematicwebs-Team,
i ran into a problem with the galery element. The theme doesn’t seem to be able to handle two galleries on the same page.
The first one is processed just fine, but the second one ends up displaying all images below each other. It looks like the script doesn’t process it at all.
What solution would you suggest to this problem?
Thanks in advance 
Please mail us your issue with wp admin details at thematicwebs@gmail.com
Thanks
Hey there! We enjoy working with your theme – and our client does also! Now we have to translate the website with the “Easy Translation Manager” to make it possible to choose between german and english. How can we manage that with the onepage architecture of the theme?
Unfortunately it doesn’t work out of the box. Can you help us with that?
Greetings from Germany, David
Please mail us tour issue with wp admin details at thematicwebs@gmail.com
Thanks
Hello there, Is there any demo video showing how to customize pages?
Becuase I have no idea how I can build a page like demo pages X(
Please mail us your issue with wp details at themativwebs@gmail.com
Thanks
@thematicwebs Thank you for you reply. Although I tried to send an email to you, I got an error as below.
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain gmail.com by gmail-smtp-in.l.google.com. [2607:f8b0:4003:c0c::1b].
Is there other way to contact you?
Please again mail us your issue with wp details at thematicwebs@gmail.com(thematicwebs@gmail.com) Previous mail i.d was typing mistake
Thanks
Hi,
I installed your theme a year ago, but now Visual Composer is not working anymore. In admin, when editing a page I see the buttons but when I click on them, nothing happens…
Please help, deadline of new events is coming!!
PS: I already sent you an email with the login and URL.
Thanx!
-Mark
Please mail us wp admin details at themticwebs@gmail.com
Thanks
I solved the previous problem. My new problem is my logo is off center. What CSS can I add to lower or raise the logo on the header? Thanks.
Hi ,
Please send us an email with your issue explained at “thematicwebs@gmail.com”
Thank you !
My logo has a box around it, even though it’s a PNG with no border and a transparent background. How do I fix this on the eventix theme?
Hi ,
Please send us an email with your issue explained at “thematicwebs@gmail.com”
Thank you !
Hello,
I am not sure where to put the MailChimp code and get it to look like what you show on the theme options for Layout 3. There are 3 boxes where you can put in info and sign up for a mailing list.
Looking forward to your response and solving this quickly. Thanks.
Hi , if you want to use mailchimp for subscription then first you have to install mailchimp plugin and activate it. Then go to your Dashboard -> Mailchimp -> Forms. and create a new form. Now you have to paste the following code there. and click on Save Changes.
<label class=”sr-only” for=”input1”>Name</label> <input type=”text” class=”form-control” id=”input1” required placeholder=”Name” name=”NAME”> <label class=”sr-only” for=”input2”>Email</label> <input type=”email” name=”EMAIL” class=”form-control” id=”input2” required placeholder=”Email”> <label class=”sr-only” for=”input1”>Telephone</label> <input type=”tel” class=”form-control” id=”input3” required placeholder=”Telephone” name=”TELEPHONE”> <button type=”submit” class=”gradient button”>register</button>It will look like demo site..
Thanks Thematicwebs Team.
This code is also mentioned in our theme documentation.Please read documentation it help you .
Thanks
Hi! Is multilingual https://wpml.org/es/ compatible with this theme? Thanks!
Hi ,
The WPML is not completely translates this theme because some data is coming through theme options page . You can use poeditor to translate the complete theme . Language files are included in the package .
For any other query please email us “thematicwebs@gmail.com”
Thank you !
Hello,
I’ve created separate pages to be linked with the menu items (one-page template) the pages i’ve created are http://screencast.com/t/6EBodehU then i added them here http://screencast.com/t/d8eUucPgOpCd however the links (to those #sec_xx / pages) don’t seem to work on homepage. Also i need to remove the default blog appearing on homepage.
link to my site is liwan.ae
Hi ,
Please email us your credentials at “thematicwebs@gmail.com” . Our support team will guide through the issues .
Thank you !
hi, i am having trouble including two testimonials sections on the 1 page using layout 1. The first testimonial section works fine but when i include another section further down the page it doesn’t work at all. No js is included on the testimonials so it just shows everything in one long line, can we not include two sections with testimonials?
Please mail us your issue with wp admin details at thematicwebs@gmail.com
Thanks
Can you help me, on investeren.kwalarium.nl I want instead of 3 Table 4 at the price next to each other, how can I arrange this? and how can I add blank lines between the text. See also e-mail with pictures
Ok thanks
Hi there,
I have someone working on installing the theme and demo content on my site, however they said the following error occurred and to contact the theme author.
it seems that going to Appearance > Theme Options > Utilities to import the rest of the demo content would result in this error :
Fatal error: Call to undefined method SH_Backup_class::vc_template_import() in /home/haitiant/public_html/nyccaribbeanfoodfestival.com/wp-content/themes/eventix/includes/helpers/backup_class.php on line 29
Thanks,
Please mail us wp admin details at thematicwebs@gmail.com we will ready demo for you.
Thanks
Disregard the previous message, I manage to install the theme via FTP. But now I cannot install the DEMO content. When I go to tools->import and browse the “import” folder I cannot see the “import” folder.
This is the access to the site: www.pasadenagolfclassic.com/preview
u: kvgkd9 p: <iOR#vnEQn#1
Hi ,
Please email your credentials at “thematicwebs@gmail.com” , by doing that you will start a ticket to your support .
Your demo will be installed within 24 hours .
Thank you !
Hello
I’ve been looking for your support site and I don’t see it. I’m stuck in the installation. You say to upload the eventix.zip file but when I expanded the original .zip file, there’s no eventix.zip file within that folder. It only shows folders and no zip files
I need help ASAP. I need to get going wit this website and launch it by Monday
Hi ,
Please email your credentials at “thematicwebs@gmail.com” , your demo will be installed within 24 hours.
Thank you !
Hi,
When I add new pages with Visual Composer, they extend to the edges of the screen in width. I want them to be the same width as the other modules in the demo content. How can I do that?
Please email your issue at thematicwebs@gmail.com with wp admin details and explain your issue with screenshots
Thanks