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in the documentation there write mobile version get be make myself. is there the mobile versions in the dummy files include?
Hey HIRSCHBERGH,
If I understand you correctly this article from our FAQ should answer your question:
https://docs.listingprowp.com/faq/are-you-guys-going-to-develop-an-android-and-ios/Let me know if this helps 
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
No my Friend. i asked you are the mobile responsive demo content files include in the importing files?
Hi,
i checked your theme and i really interested to buy but i have couple of questions. If you can answer it would really really helps me to make my last decision. Most of the listing demo pages you offer are realted with business and restaurant etc. but the list i want to provide to my users are just related with person informations.
Q1) Can i completely create a customized listing field & categories for my database?
Q2) Can i create on the search page with custom checkboxes related to define a specific categories on my database? (example: i want my users to be able to search in the same time only cars and bikes or Cars, Bikes, Buses etc.)
Q3) Can i create a searchbox with a predictive search?
Q4) Can i turn off all the pre-defined fields you provided by default?
Thank you very much for your help. Kind Regards.
Hey Elife_Group,
Happy to answer your questions
Q1) Can i completely create a customized listing field & categories for my database?
You are able to customize your listing fields & categories from the back-end.
Q2) Can i create on the search page with custom checkboxes related to define a specific categories on my database? (example: i want my users to be able to search in the same time only cars and bikes or Cars, Bikes, Buses etc.)
Currently, you can add as many custom “form fields’’ as checkbox, text, radio etc to the submission page. But it’s not available to add as filter.
Visitors can search listings using the ListingPro homepage and inner pages. At the homepage, you will get two options to search. (What& Where). However, you can show/hide ‘Where’ field from theme options.
And from the inner pages such as category, location or search result page, you can filter listings by categories and it’s features and some other criteria’s (e.g: Price, Most Reviewed, Highest Rated etc).
Q3) Can i create a searchbox with a predictive search?
That would require custom work, however, users can find a listing extremely fast using a keyword, or select a keyword in a category or go to a listing right from the quick results.
Our Search works on these algorithms:
i.Search listings with title
ii.Search Tags
iii.Search Categories
iv.Search Tags in Categories
If you want to do further filtering like selecting All Categories or Sub Categories you can do it via the search result filter.
Q4) Can i turn off all the pre-defined fields you provided by default?
Like what exactly? Explain with more details please.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hello,
are the Demo Mobile Sites in the Package include when we buy it?
Hey HIRSCHBERGH,
Thanks for getting in touch
Not sure what you mean, can your clarify?
Looking forward to your reply!
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
where’s the site gone!? and the support!?
Hey there no6web,
My apologies for any inconvenience, our customer support is off on holiday for today, they will return tomorrow.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hello, some pre-sales questions:
- I am interested in offering booking/ticket sales within the site. Is your theme compatible with plugin called Tickera? And/or how about Woocomerce?
- When I tried to register for a user account at your demo, the email went straight to my spam and I noticed the password was in the email text. Will it be possible to change that behaviour (eg the user can set his own password) and also customise the email templates?
- Is it possible to add custom fields in the user profile during registration and via edit profile, for example i want to have record of what t-shirt size my users wear.
- I am planning to list time-sensitive events (eg concerts that happen a specific date). How would your theme accomodate for such listings that need to disappear from the search results after certain time but remain on the site database as a record?
Thanks for your time and help in advance
Hey meremetia,
Happy to answer your pre-sale questions
- I am interested in offering booking/ticket sales within the site. Is your theme compatible with plugin called Tickera? And/or how about Woocomerce?
We do support booking, you can read more about it here:
https://docs.listingprowp.com/knowledgebase/how-does-resurva-timekit-works-with-listingpro/However, there is no integration with WooCommerce/Tickera out of the box.
We have an article that goes into detail of the supported payment gateways here:
https://docs.listingprowp.com/knowledgebase/what-are-supported-payment-gateways/- When I tried to register for a user account at your demo, the email went straight to my spam and I noticed the password was in the email text. Will it be possible to change that behaviour (eg the user can set his own password) and also customise the email templates?
That would require some custom work, however, we do have an email management option where you’re able to customize the emails that are sent out, see here:
https://monosnap.com/file/4V1tjC8PDBxMLxstVArZ5t2EPsHuWv- Is it possible to add custom fields in the user profile during registration and via edit profile, for example i want to have record of what t-shirt size my users wear.
You can add custom “form field’’ as additional fields in the submission form. Please check this link to get more details:
https://docs.listingprowp.com/knowledgebase/how-to-add-form-fields-additional-details- I am planning to list time-sensitive events (eg concerts that happen a specific date). How would your theme accomodate for such listings that need to disappear from the search results after certain time but remain on the site database as a record?
Well, you can create a price package with a pre-defined expiration time for the listing eg. 30 days.
Hope this helps
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hey, is this possible? we want to put a website on the website and put a tablet next to it. customers can immediately give a review for that company. Is it possible that you of the companies that get up automatically generate an extra page with the review system without seeing other things from the site?
Hey there fuzzyheino,
Thanks for getting in touch
I’m not sure I’m following your request, could you elaborate with more details please on what you want to achieve?
Looking forward to your reply!
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
It is the intention that I place a tablet at a company, there they can give a review on a separate page. So I would like the review system to open through a link in a new page. When I place a tablet at a company then I want to show this page where you can only give a review and this will appear on the company page.
Hi fuzzyheino
this kind of behavior would be possible through custom work https://cridio.com/customyou can leave your request with details about your ranting system idea for your business niche and our team will get in contact with you 
Anthony from Cridio
Customer Success Ronin
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Hello, can I add the search form any where on the page by shortcode? Please let me know ASAP, it’s a bit urgent.
Thank you.
Hi wakadala2
It would require custom work, you can get in contact with our support channel. Our team can give you a better idea if it will be possible depending on your needs.
Anthony from Cridio
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Dears, i have deleted an ad campaign without unpublishing it and now it is stick in my Listing Post gadget and wont go away, plus it says expires on 1979 ?!? What is going on?
Hey Tucuba,
So sorry to hear that 
Definitely sounds like a job for our support experts to take a closer look.
Can you get in touch with them here and create a support ticket:
https://help.listingprowp.comThat way, they can assist you further on this.
Thanks for your patience
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Thanks Micheal, yeah i know, but my support is expired so you know . Anyway great job guys, seriously great theme, and waiting for more features!
Thanks for your kind words tucuba our work with such people like you have more meaning
Thank you for appreciating our effort to deliver a great product like ListingPro
Anthony from Cridio
Customer Success Ronin
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Good afternoon. Why do not you update and add new functionality? when will version 1.3? All competitors are much more likely and better to update their product.
Hey Tonchi_Tx,
We do update and add new features to our theme, you can check out our Update Logs on our item page here:
https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460As for version 1.3, it will be released when it’s ready. Sorry we don’t have an ETA.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Looking over the comments, I noticed a comment that strikes a cord. When users run a Search query results vary if they Capitalize or camel case their query….which shouldn’t be….
maybe in your next update, all queries should be changed lowercase after queried run and then searched by using lowercase…so all keyword results can be displayed instead of keywords that were published with Capitalization….
currently, queries will only display a small percentage of listings instead of full spectrum…this is limiting the users search and is not good for companies that have listed their companies expecting to be found when a their keyword has been run.
thanks in advance
Hey onajunket,
Thanks for getting in touch, I’ll be sure to forward this over to our team for further review and consideration
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hello,
first of all I have to say, I am more than satisfied, and surprised how easy it is to build the site with this theme. This is easy and fun !!!
So i want to ask, if there is a possibility that the ubmissions don´t have to be checked by me, before they are published? I want the user to create an submission that is immediately online.
Is that possible ?
Thanks, Andreas
Hey nummer50,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi,
I haven’t received a response from your ‘integrations’ team. Can you please get one for me because it has been over 8 days with ZERO response.
1. does this theme work with free booking systems like Easy Appointments (https://wordpress.org/plugins/easy-appointments/) or BirchPress Scheduler (https://wordpress.org/plugins/birchschedule/)?
Advertising that there are no free booking integrations for a directory listing theme is a turn off.
2. SEO, is it possible to have text for SEO at the bottom of the search pages? Scroll to the bottom of this page to see an example https://www.doctolib.fr/dentiste/paris
Thanks
Hey evey101,
My apologies for the delay! I’ve contacted our team to look in this matter right away
Many thanks for your patience.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi,
Do you have an update yet?
Hi, is there an update?
Hi evey101.
you’ll be able to see new updates on ThemeForest at your right side informing the date of the update and also on our page details you’ll see the update logs referring to what has been added/fixed for the specific version of ListingPro
Anthony from Cridio
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Hello! I’m currently researching for a theme that is optimized as close to my needs.
I have some questions before purchasing:
1) Can i set a “1” prefixed location so they user doesn’t have to input the location – before we branch out to other locations?
2) Can we add multiple options – remove some of the defaults? (e.x We would like to ADD a “from-to” date because the website will be for events – and we would like to remove the Business Hours for examples)
3) Create a page with all the events submitted – organized by date. (similar to https://amorgos-aegialis.com/yoga_retreats/)
4) Add prices for multiple options (Single,Double Occupancy)
Thank you!
Hey stavrosloulourgas,
After reading through your questions, I can see that you’re looking for events type functionality, please take a look at this article here:
https://docs.listingprowp.com/faq/does-the-theme-support-event-management/Alternatively, we do have a customization service, where you’re free to go into great detail on what you want to achieve and our custom team will review and get back to you, simply fill out this form here:
https://cridio.com/custom/Hope this helps
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Any chance to integrate the listingpro to other system via WP Rest API? I have an existing back-end tool for customers to manage their store and integrate with many other tools already. It is great that customer have one single tool to manage their content. Thanks
Hey lethanhtrung2020,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
I need to add categories to homepage but with it’s icons not images. How can i do that ?
Hey GeekZone,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
I am having some Issue with Search query logic in the theme. If I type in “food” or “Food” or “FOOD” or “FooD” or any combination of upper and lower case in spelling the word “food” in the “What” section, I will yield a completely different set of results and numbers of results whether or not I am using “Random” or “Exact Match” as my “Default Search By”.
Additionally, if I am using “Default Search By = Title” and I type in KFC, Kfc, kFC etc, it does not yield the same results when using with Random or Exact Match.
Can you guys assist me in ensuring that the query is not case sensitive and also allow the query to return results similar to the spelling of the word used in the query. If I type “taco” and the listing name is “Tacos”, the query will not return the “Tacos” listing either using the Random or Exact Match options
Can someone correct or point me to a solution please.
Hey Preeit,
So sorry to hear that
Definitely sounds like a job for our support experts to take a closer look.
Can you get in touch with them here and create a support ticket:
https://help.listingprowp.comThat way, they can assist you further on this.
Thanks for your patience
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi,
I installed the demo but after installation I do not see the menus as per the online demo and access to blogs/contact page etc, could you please assist with advising what to do to get the menu appearing as per the online demo?
Thank you.
Hi bigfoot3000 seems like some settings weren’t configured properly…
Please, check the following steps
in case you don’t see the default pages created by ListingPro, in the theme options, you can check the following steps
to enable the category box menu, check the following steps
Anthony from Cridio
Customer Success Ronin
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I would like to create my own category pages (hotels, clubs etc) as I want to include extra information on them that the automated page won’t include. Is there a way of also including the search filter and feature filters (that match that category), on the page?
Edit – I can do what I need if the category description field is able to be shown on category pages. How do you enable this on your theme?
Hi Tina_H
Seems like some of your needs you’ll be better guided through our support channel.
Please head over to our support and our team will assist you with additional steps
Anthony from Cridio
Customer Success Ronin
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Yes I messaged them on Friday thanks but haven’t heard back from them yet. I’ve read that it may just be a case of adding a line or two of code in the category.php template and was hoping this was the case, and I could get a quick reply on it. It’s a shame the theme doesn’t support category descriptions by itself, I notice you said (5 months ago) that it was a feature that was coming soon, any update on that?
Hi Tina_H
At the helpdesk page, you’ll see the weekdays of the support channel. Regarding the updates, there are some huge updates that it’s going to be available, at the moment I cannot inform you an exact ETA, but it will be available in the update logs. If you’re using Envato market plugin, you’ll be notified on your WordPress dashboard if there’s an update available. It will help you to identify quickly.
Anthony from Cridio
Customer Success Ronin
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Sir there is any option of show every listing distance on search page results from customer location by google api
Hi sandeep44399
it may require custom work but it’s possible to implement.
it will depend on how you want to enable this function you can leave more details on this page https://cridio.com/custom
Anthony from Cridio
Customer Success Ronin
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Hi there, I have had a look at some of your features and there are 2 things I need to clear up before hitting the buy button.
1. When you add/edit a listing it seems it uses the same template, can we add additional fields here? There is only 1 phone number field and the Whatsapp call now seems to use that number, but businesses do not use mobile numbers as main contact source? You force a corporate company to seem unprofessional then?
2. Since the listings have google maps on them, can we add a “get directions” button? If not, can you supply me with additional information to code this myself?
Looking forward to hearing from you.
Hey guys, I have a project plan schedule to keep, it end Friday this week, can you guys please get back to me on the previous questions before I buy this theme?
I have one more question:
3. You guys mentioned previously that a big update will come soon, can you say when? Or is it possible to see what the update will be?
Once again I have a very tight deadline for a very big project, if you guys could please get back to me as soon as possible to get this started.
Hey Jakes1986,
So sorry for the delay! Happy to answer your questions
1. When you add/edit a listing it seems it uses the same template, can we add additional fields here? There is only 1 phone number field and the Whatsapp call now seems to use that number, but businesses do not use mobile numbers as main contact source? You force a corporate company to seem unprofessional then?
You can add custom “form field’’ as additional fields in the submission form. Please check the link to get more details:
https://docs.listingprowp.com/knowledgebase/how-to-add-form-fields-additional-details2. Since the listings have google maps on them, can we add a “get directions” button? If not, can you supply me with additional information to code this myself?
It would require some customization, perhaps you take a look at these links below for more info on how to achieve this:
i. https://www.visiondesign.com/how-to-create-a-get-directions-link-using-google-maps/
ii. https://css-tricks.com/snippets/html/get-directions-form-google-maps/
3. You guys mentioned previously that a big update will come soon, can you say when? Or is it possible to see what the update will be?
It will be released when it’s ready. Sorry we don’t have ETA.
Hope this helps
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi there Michael_Cridio
Thanks for the feedback.
In the meantime I have purchased the theme from my company account.
All steps have been resolved and working
Thanks and great work by the way!
Awesome, thanks
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
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