12000 comments found.
https://cloud.google.com/maps-platform/user-guide
Did I understand correctly that this is why we will have to pay an additional $200 every month to use Listingpro?
Hey artmobster,
Thanks for getting in touch 
Happy to clarify! You actually get $200 free usage every month for Maps, Routes, or Places. So basically you can still continue to use the Google Maps Platform for free with this credit and you can set usage limits to protect against unexpected increases.
You can check out their FAQ on their pricing page here for more details:
https://cloud.google.com/maps-platform/pricing/Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi,
You said you would contact your sales team in my behalf and then get back to me, that was 3 days ago. Is there an update?
https://themeforest.net/comments/19400690Hey evey101,
I’m still discussing your case, with our team. We apologize for the delay and I’ll follow up with you asap.
Thanks for your patience
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
@ingenuitycrafts
Hey there,
Did you need assistance with something?
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Yes Micheal. Thanks for getting back to me. I bought 2 Licences for my project. I am having a problem with Stripe API. This system gave a message saying API is invalid. I talked to people who had similar issues, I was advised that ListingPro admin had to be given access into the site to fix the issue. Please advise
I definitely suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
hi. Is it possible to change the Join now link to say Log in?
Yes, you can change the button text with loco translate
Anthony from Cridio
Customer Success Ronin
Knowledgebase
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Pre-Sale FAQ
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Helpdesk
Do you have a planned date for implementing the PayPal Recurring Payment feature?
Hey gpdlondon,
I can’t provide you an exact eta on this, sorry.
Be sure to stay tuned to our Update logs on our item page for any new changes implemented.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hello, How Can I Change the homepage category buttons links. I wan’t it to go on another page not in listing-page because it directly go to this link: https://usmetroreport.com/listing-category -Thank You
Hi usmetroreport
the listing-category slug can be changed at theme options > URL config
I’ve clicked on the box categories and it was redirected correctly to the respective categories in the search results.
Can you record a video for us using loom chrome extension and explain what you’re aiming to change specifically?
please, send your vídeo link to our support channel, our team can give you a better assistance with technical details.
https://help.listingprowp.com
Anthony from Cridio
Customer Success Ronin
Leave us a review about our work here
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Hi Good Day, but I want each category-buttons to have a different web-page. I prepared 8 pages for 8 categories that has a sub-categories. I want a page just like this https://match.angieslist.com/ext-cat/107?entry_point_id=32949645 .
I have main category and sub-category that is why I Still need the listing-category part when I click the sub-category.
Try this Page https://www.angieslist.com/ and click the category. This is exactly what I need to happen.
Hey usmetroreport,
To effectively assist you with your queries, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi, I have installed the theme, and dummy contents. When I try editing the “theme options” it’s disabled. The “customize” page is also blank. What’s the solution? Thanks.
Hey diyoktech,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi Michael_Cridio, Thanks for your reply. I have submitted the ticket. I am hoping for positive feedback. Thanks in advance!
Awesome
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Another Question. Can we make view Adsense for non user and free user and for payed user dont view adsense? with which plugin is it compatible?
Hi HIRSCHBERGH
ListingPro has its own google adsense feature where you can include your own script from google.
you don’t need any plugin to include the script on ListingPro.
Anthony from Cridio
Customer Success Ronin
Knowledgebase
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Pre-Sale FAQ
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Video Tuts
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Helpdesk
Hey guys I’ve got 2 final question before buying: 1-How do I remove the full header & the banner + the page title on the banner from a specific page? 2-Will I be able to use ant home page except the ones that the theme comes with just like any other WP?
Thanks.
I’ve got another question: Is your theme compatible with revolution slider? And if so, once installed will it automatically give me the “slider revolution blank template” on the page setting? Thanks
Hi sharam-s
- you can remove the banner text on the theme options without any hustle
- the page title you can enable or disable if you want too
- the home page uses visual composer to edit the listingpro elements
- we haven’t tested revolution slider, but you can install it and test it.
Anthony from Cridio
Customer Success Ronin
Knowledgebase
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Pre-Sale FAQ
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Video Tuts
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Helpdesk
hello sir what about Android app or IOS App
Hey fahadqureshi45,
Thanks for getting in touch
We have an article from our FAQ that addresses your query here:
https://docs.listingprowp.com/faq/are-you-guys-going-to-develop-an-android-and-ios/Hope this helps.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
i know but my question is that you will develop Android app because i want to buy it
Hi fahadqureshi45
At the moment we have no ETA to develop an Android app, as Michael had explained, ListingPro has a built-in mobile X that would fit some requirements.
any plan or update regarding this topic will be informed on our details page. Thanks
Anthony from Cridio
Customer Success Ronin
Knowledgebase
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Pre-Sale FAQ
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Video Tuts
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Helpdesk
Pre-buy question. it is possible to have only one list (food) in only one city? it is possible to see an homepage in that way? thank you
Hey Comunicattivi,
Thank for getting in touch
Do you mean have one listing for one city? Can you clarify with more details on what you want to achieve?
Looking forward to your reply.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi Micheal,
exact. 1 city with map for one list (food) I dont need different categories of items and place.
Hi Comunicattivi
Yes, it’s possible to work with ListingPro with only 1 location and 1 category
You can even disable the “Where” in the search bar and also the “What” field.
Maps and other details, you can include a specific location on the map 
to focus on a specify city/state…
Anthony from Cridio
Customer Success Ronin
Knowledgebase
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Pre-Sale FAQ
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Video Tuts
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Helpdesk
shortcode dont work. : [listingpro_submit title=”Add your Listing” subtitle=”Add details about your listing”]
my bad, must activate the key first. Thanks!
No worries, glad you got this sorted
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi, any update on WPML being fully compatible with your theme, as I have seen quite a few requests?
Hey there Spain,
I can’t give you any news or eta at the moment, sorry.
However, it’s definitely being worked on.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
*HELPDESK IS DOWN. WE ARE WORKING ON RESOLVING THIS. PLEASE BEAR WITH US.*
I have a (urgent) suggestion due to the “tax” problems. It seems to be impossible to show a plan price on the pricing page as a round amount (for example € 29,00) When admin wants to set the price to for example € 29,00 this is impossible because the tax calculation is giving out a price (+tax) on the pricing page : € 34,51 This is unwanted, it would be better the price (for example € 29,00) is shown as € 29,00 on the pricing page and that “tax calculation) starts when a user order te plan. It think that must be possibe and will be a much better option. Because it seems very strange a user is buying something for € 34,51.. Of course we could fill in € 24,37 , when tax is added (19%) this should be € 29,00 but when doing that on the pricing page the package price is € 28,56 so definitly wrong…..This is a basic and very important issue for european users!
Solved!
Glad to hear it
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Thank you for your feedback. We have forwarded it to our team for review.
Please kindly open a Helpdesk ticket regarding this as well.
Hello!
I want to translate the content within “+Add Listing”. Its the Submit Listing page. But i cant do it with visual composer or LocoTranslate as far as im aware. Any ideas on how to translate or edit the content?
Hey lasseskar,
Thanks for getting in touch
It’s actually possible to translate that text using Loco translate.
Please read this article and configure the plugin, you will have control to change any text on website:
https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/If you’re still stuck, simply open a support ticket here:
https://help.listingprowp.comAnd our support engineers will assist you with this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi, I purchased theme, BTW its a great theme, and tried to install demo content that is in the package. But every time there is an error. I tried support but they asking me which demo content, there is only one demo content in the package. Can someone help. The tickets are responded very slow, so I thought posting it in comments will help. Thank you.
Hey there mhzuhair,
Many thanks for getting in touch
I’m sorry to hear you’re having issues, I also apologize for the delay, support is off on holiday today but they will return tomorrow.
It’s best we keep communication in one place, the support helpdesk. That way, our support engineers can investigate and get to the bottom of this in a timely manner.
We appreciate your patience.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi ! I would like to sugeest making an integration with Shedul. It’s a free online booking system very powerfull. (http://www.shedul.com/)
I`ve recommended it for some customers and they really love it. It would be awesome if I could create a site with your template and integrate with Schedul to show all my clients in a single place.
Hey Marcus_castro,
Thanks so much for that suggestion! I’ll pass this on to our team further review and consideration
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Will ListingsPro work with EventOn Calender plugin?
Hey there DigitalPurpose,
Thanks for getting in touch
There is no integration with that plugin out of the box, however, if it’s a shortcode based Events plugin, you can manually insert the shortcode into each listing (Description box supports HTML) if for example each listing needs a unique event. If it’s a global event that can be showcased on all listing then you can add it to the sidebar widget.
Hope this helps
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
I see different messages that admin is able to select/change Plan for User/Listings. In this Video https://www.youtube.com/watch?v=VCAgLz8hyFM around the 1:00 mark i can see this option in admin backend. However in my backend this is not shown? Is admin able to edit plan? Now i can only create a listing in Backend but i cannot assign a plan to it? Why is this option removed from the backend?
Hey niederense,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
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