1398 comments found.
I have problems with the activation of slider revolution what I do ?
Hello, I believe you solved the problem now: http://prntscr.com/jywlur if you have any other issue, please submit it over https://wpcharming.ticksy.com/
Hello, How do I hide blog author & date on specific blog post pages? If no feature exists, what custom CSS code snippet can I use to hide this?
Hello @joekarns, please submit your question over here and our tech support will help you: https://wpcharming.ticksy.com/
how can I activate lightbox on woocommerce product images? with this theme when i click it reload the product image url…
Hi @ketard, please submit your ticket over here then we will help you take a look the issue: https://wpcharming.ticksy.com/
Hello, I purchased Construction theme in 11/2017. It came with bundled Visual Composer plugin. Now I need to update the plugin (WP Bakery Page Builder) & it is asking me to activate with a license key. Where is the license key for this plugin? Appreciate your timely response & help on this. Thanks.
Hi there, the Visual Composer is a bundle plugin in our theme. So you don’t need to activate the license key for it. Please keep up wait in next theme update, we will include the latest Visual Composer version.
Thanks for the response. Is next theme update coming soon?
Please submit your issue here then I will send you the latest VC version if you can’t wait.
Hi there, is the yellow colour on the theme changeable to any colour? Client is wanting to brand the yellow to his businesses colour palette.
Hi there, please submit your issue here https://wpcharming.ticksy.com/
I can’t login to wpcharming, the theme requires purchase before I can submit a ticket. Its a simple question, can the themes colours be changed?
Yes. It is primary color and you can change in Theme Options => Styling => Primary Color Schema.
Is it possible to add page options to a custom post type? I would like to have a subtitle, like on pages….
hi there, I recommend you use this plugin: https://wordpress.org/plugins/advanced-custom-fields/
Hi, could you please tell me where I can translate the mentions “Loading” et “to” on the portfolio? I use Loco translate but I did not find those last two words.
Thanks!
Hello there, sorry for late reply. please submit your issue here and our tech support will help you: https://wpcharming.ticksy.com/
Hello, We are trying to upload the “Construction – WP Construction, Building Business”theme to our Localhost (via MAMP) with the latest version of WP (4.9.5), but are unable to get the parent theme to upload.
We are continually receiving the message “The Link You Followed is Expired”.
I have watched the other youtube tutorial videos, that unfortunately are without audio, you’ve used to answer other’s questions concerning similar issues, but none have worked. Time Sensitive!
Please Advise.
K&K
Hi there, please submit your issue here: https://wpcharming.ticksy.com/
WPCharming,
I purchased two separate licenses, but when I try to upload the second licensed Theme to to a different domain than the previous on WordPress. It gives me this error:
Installing Theme from uploaded file: themeforest-10439297-construction-wp-construction-building-business-wordpress-theme (3).zip Unpacking the package…
Installing the theme…
Destination folder already exists. /home/content/p3pnexwpnas14_data03/67/41787667/html/wp-content/themes/construction/
Theme installation failed.
I need this website running so that I can generate leads, this is costing me a lot of revenue. Please respond to my ticket as soon as possible.
Hello there, it sounds you’ve installed the Construction theme already. Now you just need to go Appearances => Themes and activate it again.
Hi, Guyz
i tried activing Slider Revolution but its not working. pleace i need your swift relpy cos my client Homepage slider is not working.
Hello, please submit your issue here: https://wpcharming.ticksy.com/
i cant access the ticket form.
Hi there, you need to register a ticksy.com account first, then login. Let me know!
Done that already and the site ask me to Product or Category and VERIFY PURCHASE WITH ENVATO… Done all that but still cant submit a ticket.
So please send us an email here: https://themeforest.net/user/wpcharming
My dad has a construction website and he uses your theme. I am working on it for him and the WPBakery Visual Composer won’t work and says it needs updated. When I click on the link it says “How to update and receive support if I do not purchase a direct license? In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.” Should it automatically update? Does he need to redownload something?
Hi there, the Visual Composer is a bundle plugin in our theme. Please submit a ticket here and I will send you the latest VC version: https://wpcharming.ticksy.com/
I bought the item but it says:
Installing theme from the file: themeforest-10439297-construction-wp-construction-building-business.zip Unzipping …
Installing the theme …
The package could not be decompressed. The theme does not have style sheet style.css.
The installation of the theme has failed.
Hi there, after purchasing the theme, you need to exact and install the construction.zip only. Please see our tutorial here: https://www.youtube.com/watch?v=NtStwaoNUYc
And if you have any other issue, please submit here: https://wpcharming.ticksy.com/
I am unable to submit a ticket on your system, even though I just renewed my support agreement.
I am having problems importing the Essential Grid example data included with your theme. I get an ajax error when trying to import the data.
Why does this website not breakdown in mobile? http://absne.com/ I am taking on a new client using your theme and we are debating if we need to do another build out because this theme looks exactly the same in mobile and does not look responsive.
Somehow your site is missing the <meta name=”viewport” content=”width=device-width, initial-scale=1”> . Please get it back if you removed it. Or disable all plugins and check again.
Okay I understand but I also noticed on your own demos it does not break down into responsive either on my phone. And I am referring to the demos found on your site.
Sorry for any late. It seems you fixed the problem. If you have any other issue, please submit here: https://wpcharming.ticksy.com/
When I’m adding a shopify buy button to my page its not showing up all. Does your theme not allow embed code into a text box?
Hi nlikens, please submit your issue here: https://wpcharming.ticksy.com/
when i copy site to subfolder jquery doesn’t work anymore…
Hello there, if you have the theme issue, please submit here: http://wpcharming.ticksy.com/
I just have a quick question, is it possible to have the layout of the centered logo in the header, but also have it with the topbar showing? It looked like in the theme settings that it was just one option or the other. I’m using version 3.1.0 of the theme.
Hello,
You can see in Appearances => Themes: https://cl.ly/3J02060B0k3z
and this the most update version, what i have ? thanks
You can compare with our changelog here: https://themeforest.net/item/construction-wp-construction-building-business/10439297/#item-description__changelog
but when i go to Appearances then theme is no show me the version its wired its look like that construction Version: By Anonymous
Please submit your issue here http://wpcharming.ticksy.com/
Hi,
how to allow / enable HTML in “Page Header Subtitle” (for all page) ?
Thanks for help.
Sorry, we don’t support this feature. The page header subtitle only allows simple text field.
