6153 comments found.
Hi,
We’ll check this and apply fix asap if necessary, thanks.
Hi, do you plan yo integrate Elementor Page Builder as alternative of WPBakery Page Builder? Thank you.
Hi,
We’ll consider it in the future.
Thanks.
database_views table takes lots of memory size in mb. As you promises before purchase this theme you should take an action regarding this. It makes boombox database hungry theme.
Hi,
Optimisations here are done, and more will be done with upcoming updates. It isn’t anything risky, just views table which can be cleaned at any time.
Thanks.
If i clean it? Will lost anything? Need to understand. Thanks
Hi,
Not, trending system will regenerate during 12 hours. We’ll be working on some automatic clean up in the future.
Thanks.
As you told me I have cleared “view” table of database. But now Keep popular post not working.
Hi,
It shouldn’t related to that, check if the settings set properly, open a ticket if you need our assistance.
Thanks.
Hi,
We’ve checked again and everything works on our side as it supposed to.
Thanks.
2.5 update features i don’t see (uniqe galleries,sponsored articles, brand new single post templates)
Hi,
Here you can see sponsored article https://boombox.px-lab.com/amazing-facts-about-animals/ and one of the new single post templates, here is gallery https://boombox.px-lab.com/image-girl-in-lingerie-sitting-on-bed/ .
Thanks.
God damn it after the update my homepage completely broken! Congrats guys perfect revision! :@
Hi,
Nobody else had such problem after latest update, make sure it isn’t cache problem.
Thanks.
Nope, I don’t use any cache plugin.
Email us via form here https://themeforest.net/user/px-lab#contact, we’ll take a look.
I sent you credentials, thanks.
Hi, I installed the demo and import demo content but the emojis do not show as they should, please can you help?
Hi there,
You can set emojis in posts->reactions. If you need our assistance please open a ticket https://pxlab.ticksy.com/ .
Thanks.
Hi! In Header -> Layout does not change anything, I can’t add any layer, in Components Positions I can’t add or delete item. When I change something the page is loading and after page is loaded nothing happen. Can you help me, what the problem can be ? Thanks in advance!
Hi,
After you change settings and save, make sure cache is cleared. If you still have difficulties here open a ticket please https://pxlab.ticksy.com/ .
Thanks.
hi how pussy is not working on how user content is shared
I can’t add new post to featured area after update 2.5.1. Also before content ads does not work on post pages. These problems still continue. I tested on 2.5.2 update.
Hi,
Before content ad will be fixed shortly, thanks for reporting. But featured area works just fine, please make sure you set featured posts correctly and featured area settings are set to show feautured posts.
Thanks.
You got it but wrong. Featured area works but I can’t add new posts in featured area. It shows the same posts what ever I do. If I change the homepage settings in customizer to latest posts everything fine but I use a static page and when I select this option, everything ruined like post listing and featured area.
Hi,
We received your email, our team will take a look on your side shortly and will let you know.
Thanks.
Why is the changelog not updated at the same time a new version is released? https://documentation.px-lab.com/boombox/changelog/
Hi,
There is a changelog on item page, it’s updated immediately – this one shortly after release.
Thanks.
px lab
questions about this server links
way clean installation need this sites i don’t know about this well can you explain why need connect or use this server
https://imgur.com/a/FghkMHw and for example i dont use fontawesome.com or use.fontawesome.com how to remove from script not load this sitesor what is cloudflare doing here i dont use cloudflare plz explain and tell me how to remove fontawesome.com or cloudflare
i mean this >> https://imgur.com/a/FghkMHwHi,
It seem you enabled cloudflare, that’s why you see appropriate urls. Open a ticket please if you still have quesitons https://pxlab.ticksy.com/ our technical team will take a look.
Thanks.
no im not use cloud flare yet plus fontawesome.com is loading as well can we stop this
Hi there,
Please open a ticket, our team will take a look.
Thanks.
HELLO PX LAB >>few bugs report fix it now plz >>>.after clean new installation some bug i found fix this now plz
this is clean new installation v2.5.1 – 28.04.2018
1.when go to Zombify you or users want post anything with Zombify ..sidebar not show right place it its show down page under post not right side pages see this image >>>>>
https://imgur.com/a/5A0VIL92.there is few bugs in Easy Social Share Buttons when you choose share button appear next to social share it’s appear but its not working its not show url page..
>>>>and there is big new update for( Easy Social Share Buttons) but boombox not update it yet,,,,,,, update it very soon thx
i well report if i found more bugs (plz fix this bugs tnx)
Hi,
Please open a ticket for 1, we don’t have such issue on our side, our team will take a look it on your side.
2 – was fixed with just released v2.5.2.
Thanks.
Hello. In Boombox – Under the field options that appear in the “Post Create Page” or “Create A Post” I would like to know if you could include as an option, Google Map, where you have the Extra options of “Text, Image, Embed, Link, Video, Poll”.
It will mean a lot in a Cause/Idea I have to get the government in my place to take things serious. Unfortunately, I have no coding skills so I have to plead with you.
I could tell you more about it privately, if you are interested in doing some CSR by helping me 
Thank you.
Hi there,
We’ll consider it in the future, but can’t say any ETA now.
Thanks.
Facebook share on mobile not work (ESSB Plugin).
Hi there,
Please update theme and check again, don’t forget to update all plugins after theme update please.
Thanks.
If i install the .rar file into wordpress it shows that is succesful but unfortunately afterwords the back end aswell for the frond end is gone. I use Wordpress 4.9.5 and this is my error: ERR_TOO_MANY_REDIRECTS I also tried to make ticket but it didnt work on support website. please let me know what i can do to solve this issue.
I would like to go live today. Any news regarding question above?
Hi,
This problem isn’t related to last update, open a ticket please https://pxlab.ticksy.com our team will take a look.
Thanks.
Hi, post the new 2.5 update, for zombify even when we have enabled uploading of higher file sizes ( > 2MB), the same is not getting saved to the post. any advice ?
Hi,
We’ll check this, thanks.
What types of currency do you accept? do you accept Mexican currency? I can only pay in dollars?
Hi,
You can buy Boombox only from themeforest, and they accept payments only in USD.
Thanks.
When will the new revision update come out?
Hi,
We’re finalising a couple of bugs, should be released shortly.
Thanks.
Okay. By the way featured area on homepage does not work.
hi, i don’t show required plugin and i need to update zombify and BoomBox Theme Extension. how i can update ? thanks
Hi,
After theme update all inbuilt plugins updates appear in “plugins” in wp, just make sure theme is updated.
Thanks.
Please reply to my ticket. It’s been whole week.
