1093 comments found.
I can’t figure out how to format the category pages correctly. There are large gaps between posts. Category pages has gaps http://uppervalleyfun.com/category/spring-fun/ Blog image for some posts are huge… http://uppervalleyfun.com/blog/blog-grid-right-sidebar/ Do I just change the size of the image? Thank you so much!
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
It says I need an API key for EEE Image Optimizer plugin that was recommended during the installation process. Envato API is not recognized. EEE Image Optimizer API keys cost money. What do I do to be able to use this recommended plugin? Thank you. I love the theme and everything is going smoothly for customization!
Hi,
Thank you for purchasing.
There is no need to enter API key for image optimizer plugin. With basic plugin package you can archive image optimisation level you saw on our demo sites.
Hi, is it possible to add an inquiry form on the tour page next to the booking form in tabs format? Or will you add this feature in the future updates? I am interested to purchase this theme just that I hesitate because of lack of this feature. Thanks
Hi,
Thank you for interesting.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
When the visitor clicks on the tour, is it possible to redirect him instanly to an external link, without opening tour details page on web-site? I can’t find how activate this option. For example, in this page: http://themes.themegoods.com/grandtour/demo/tours/tour-3-columns-grid/
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hello,
Pre-sale question.
1) Does the price calculate itself based on how many persons the client is booking at a special tour?
2) Can I create a dropdown menu and add it to the Booking Form? I need people to select their pickup point through a list of hotels available.
3) Can I offer extra services at cost and calculate them at checkout?
4) I just want to receive the information the information (I won’t be using any PayPal or payment method), but I would like people to see the total amount of the order before purchasing even though I don’t use WooCommerce.
5) I want to add How Many Children they’re bringing in order to calculate another amount per children (some times, children and adults have different fairs).
Thank you very much, if you don’t have these, let me know if you customize for me. I will place the order right away.
Thank you in advance.
Hi,
Thank you for interesting.
1. Yes if you are using Woocommerce booking option.
2. Yes if you are using Contact Form 7 booking option.
3. It would required additional plugin for Woocommerce booking option.
4. Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
5. Yes if you are using Woocommerce booking option and add variable pricing for adults and children.
Hello,
1 and 2 can be combined or do I have to use one of those two options? I mean, I just want these fields:
1) Date (Select Date available for that tour) 2) Tour Type (Multiple Selection) 3) Adults (Specify how many adults will assist) 4) Children (Specify how many children will assist) 5) Hotel Pickup (Specify which hotel the client is so we can pick him/her up) 6) Name, Last Name, Hotel Number, Hotel Extension
That’s it. How can I accomplish that?
You can select different booking option for each tour but you can’t select both for the same tour.
Can I add dropdown menu to the WooCommerce Booking Form? I mean, can I add additional fields to the WooCommerce Booking Form?
I need to finish this website tomorrow and I want to buy this one but I want to make sure before placing the order.
Please, I’m just waiting your answer in order to place the order and start working right away. Thank you
You couldn’t add additional fields to Woocommerce booking form but you can use plugin to add additional fields to Woocommerce checkout form.
Thank you. Bought the theme.
Thank you for purchasing.
You have to use access token to activate theme demo, not purchase code. Could you please follow detailed instruction about how to get access token from your Envato account in Theme Setting > Registration.
How can I remove the cart on the menu? I won’t need it. Thank you
.header_cart_wrapper
{
display: none;
}
Can you please send me the last version of Rev Slider ?
Hi,
Thank you for purchasing.
We just updated theme to included the latest version of Revolution slider. You can download it from Your Accounts > Downloads.
hello, how can i remove the search on the header thanx
Hi,
Thank you for purchasing.
Could you please provide URL of your site please.
thanx I solved
I have a pre purchase question. Am I able to add an activities section on the menu so that people can browse by activity as well as destination? Can I create a mega menu with pictures? Can I add activity icons to a side menu? I want to create a travel guide/tourist website for local things to do. I don’t need the prices to buy (except to say how much the activity might cost), which I understand you can remove. Am I also able to not have the other aspects of the tour detail removed like includes exclude, depature time etc? Thank you.
Hi,
Thank you for interesting.
From your requirement you can just use normal page function to build destination/activity website instead since you don’t want most features of tour post.
Hi, the Instagram Feed doesnt work any more, does the late MAJ has fixed this ?
Hi,
Thank you for purchasing.
First please make sure you update to the latest version of theme. Then please make sure you remove all cache files in /wp-content/uploads/grandtour/instagram folder
Hi Guys, not sure why – I go to your knowledge base and search and it says the domain name is expired.
http://themes.themegoods.com/grandtour/doc/the above link went to a domain renewal page.
Hi,
Thank you for purchasing.
Really sorry for the outage yesterday. Could you please try to clear browser cache and try again please. It should be working fine now.
Live demo is empty. I am an inch away to purchase.
Hi,
Sorry for the temporary outage. Could you please try to clear browser cache and try again please.
Dear Sirs, Im trying to translate theme, but nothing happen, first I didnt find nothing in wp-config WPLANG, I already download & translate this program http://www.poedit.net and upload ru_RU.po & .mo to folder wp-content/themes/grandtour/languages
its still not working, can you please help me?
Best Regards
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello, how can I change dollars to euro and days to hours?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Can I buy a permit, multiple sites?
Hi,
Thank you for purchasing.
Basically 1 regular license for 1 websites. But if you really want to use for many sites. You can purchase extended license.
However if you plan to use it for few site like 3 websties, then I think it would be better to purchase 3 regular license instead of extended license.
Thank you.
About Payment gateway in Thailand.
Please introduce Plugin that suits Grandtour Theme?
Thank you.
You can find all payment gateway which support by Woocommerce from here https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Hi, How can I set fixed tour date?
Please login with your purchased account so we can continue providing support for you.
For example with the contact form booking, the email that you receive says which tour the customer booked…but there is not limit and this is the most important…
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hi I would like to set up the availability for the tours.. For example I have 4 cars so my availability is 4 tours per day, I would like that availability to display somehow so we will not be overbooked… I try to use booked but there is an issue with which tour did the customer make the booking ( appointment Thank you!
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hi.
Can you please help me with the availability calendar
inside tours?
I would like to set the availability of the tours by day,how can i set it up with your theme?
Thank you in advance
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Great theme!
I just have some questions…
1. Can I change the text “per person” on the booking form? Instead, I need to use “per boat”, “per vehicle”, etc.
2. Can I add date picker and time slots on the woocomerce booking form?
3. Is there any way I can pre-visualize the total amount while I’m selecting the number of persons (Adults, Childs, Infants)?
Or, planning to add any of this options?
Thank you for your time!
Hi,
Thank you for interesting.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
hello, i want to ask you something beofre i ll buy the theme… can i have online booking? online payment? i want this option because i have some tours that i want to have a request form only and some other tours that the customer should pay onsite. Thank you
also can i have 3 different types of price? per person, per group and per hour???
Hi,
Thank you for interesting.
1. Yes we support multiple booking options including request form and payment options.
2. If you are using payment booking method. You can add these using variable pricing option.
thank you…. also i saw in your demo that you have Pricing tab but i cant find how to use them. Do you have a documentation? i will buy the theme today.
You can see example of variable pricing here http://themes.themegoods.com/grandtour/demo/tour/grand-switzerland/
Basically you can change from adult, child, infant to per person, per group etc.
Here is detailed instruction about how to setup variable pricing in Woocommerce https://docs.woocommerce.com/document/variable-product/
