Hello there,

Thank you for purchasing our theme and for reaching us. The texts “featured brands”, “trending style”, etc are arbitrary texts built using custom links. You can create a new page and use any of the shortcodes listed here : https://docs.woocommerce.com/document/woocommerce-shortcodes/ to display more products.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Excellent, thank you very much, those shortcodes are super helpful

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please share with us your website URL ? I am not sure what is the element in question here.

Thanks, Ibrahim

How to add a new icon to library which I create?

Hello there,

Thank you for purchasing our theme and for reaching us. The footer menus do not display icons from icon class. However you can directly edit the navigation label like this : https://drive.google.com/a/transvelo.com/file/d/1Srt04lkB2nCwsPjbMc3IWBjMyX5oBAqq/view?usp=drivesdk

Here is a list of all the available icons to use in Electro :

1. Electro Icons : https://transvelo.github.io/electro-html/fonts/index.html 2. Font Awesome Icons : https://fontawesome.com/v4.7.0/icons/

You can also create custom icons from http://fontastic.me/ or https://icomoon.io/ and add it to your website.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. If you had updated the theme, the mobile responsive is applied automatically.

For mobile specific pages, you need to create a page and use “Mobile Home v1” or v2. Ref : https://docs.madrasthemes.com/electro/topics/set-up-pages/home-v1-mobile-2/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Please note that inc folder is not template folder. Only template folders can be overridden by coping them into child theme. inc folder contains pluggable functions which can be overwritten by copying the functions ( in your case class ) into functions.php

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?

Thanks, Ibrahim

Hello again,

I am not sure what specific details you are looking for. You can change the mobile menu by changing the menu items in Appearance > Menus. There are no other details.

Thanks, Ibrahim

In mobile device product category menu is display but I change into main Primary menu..What is the option..?

You can change the menu and assign whatever menu you want in Appearance > Menus > Manage Location and select the menu you wish next to “Off Canvas Menu”. Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The themeforest logo is part of brands. You can assign/de-assign brands which is essentially an attribute. You can edit it from Products > Attributes.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Please check your primary color and text color in Electro > Styling.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

I am not sure why loco translate would not work. It works flawlessly all the time. Please email our support with your website WP details from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and I will take a look.

Thanks, Ibrahim

I just sent you an email Looking forward to hear back from you

Thanks!

Thank you. I will look into this and get back to you as soon as possible.

Hello there,

Thank you for your interest in our theme. I am not sure if I understand your question correctly. Can you please help me understand your question with a screenshot ?

Regarding trial, please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. You already have the latest v2.0.5 version.

Thanks, Ibrahim

Also, how can I remove the more offers tab ? in the product page, i don’t think it does anything it always shows Sorry no more offers available

Hello there,

Thank you for purchasing our theme and for reaching us. Are you using any third-party plugin. This does not happen with our default plugins. Can you please clarify which “Offers Tab” you are referring to with a screenshot ?

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Reset password is a endpoint of my account page. Please make sure you’ve installed and setup all the WooCommerce pages and configured the endpoints properly. Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-20

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. v2.0.5 is the latest version.

Thanks, Ibrahim

Thanks but can`t find I Homepage Mobile v1 template In the Page Attributes meta box

Please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your FTP and WP details. I will take a look.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. We recommend WP memory limit of 256M. We’ve documented the recommended system requirements here : https://docs.madrasthemes.com/electro/topics/getting-started/introduction/#recommended-system-requirements

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Yes it does! Thanks for the fast reply. One last question, is the template fully compatible with Woo commerce vendors?

Hello there,

Thank you for reaching us. Can you please clarify which vendor plugin you are referring to ? The theme is compatible with WC Vendors and Dokan.

Thanks, Ibrahim

Hello Phil,

I am not sure what is the cause of the issue. Can you please email our support with your WP admin details ? I will take a look and get back to you on this.

Thanks, Ibrahim

thx Ibrahim, i’ve send it

Thank you Phil. I am looking into your issue. Will update you as soon as possible.

Hello there,

We have disabled live search on our demo. If you’d like to test it, you can email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support and we’ll setup a trial for you.

The theme’s search does not use get_search_form. It uses its own template which you can override via child theme.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I will look into this and get back to you.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The text you are referring to is part of top bar left menu. You can edit it from Appearance > Menus and choose the menu assigned to “Top Bar Right” in “Manage Locations”. You can then edit the text which is a menu item.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim