1737 comments found.
the theme has jivchat included?
Hello Estergg!
Jivchat is extended feature we have used on demo pages and it’s not included to the theme.
Best regards,
DFD Support Team
Hello, we bought Native but have a problem so we can not go online with the website. Code db7d03bd-bce9-4080-866e-801c69549274. The menu links in the header are at smaller laptop or desktop screen not working. How smaller the screen how more links are not working from the right site. My website builder has everything ready but we can’t go online becasue of this isseu. In our website the last 3 of 7 are not working, so you can not go to this pages on the website!! We made a ticket but no response. We need to go online for the business but need a solution for this. Thanks.
Hello MoniqueLeChique!
As we can see the last ticket we have got was sent 25.04 and it was about the header color. Please resent the ticket one more time we’ll check the request and help you. Please check this link to submit a ticket.
Best regards,
DFD Support Team
Hi I would like to buy this template and I have a question I need to have first landing page : https://bit.ly/2IKfd6D This template included this landing page or No ? Please help me to buy this. Best regards.
Hello DFDevelop!
The requested page is HTML version of our promo page, and it is not available in the list of the demo layouts. Please check this layout which is available.
Best regards,
DFD Support Team
Dear sir,
How can I activate Visual Composer? Thanks.
Billy
Hello Billy!
According to Envato rules we are not able to share the purchase code for the plugin, you can find more details here.
Best regards,
DFD Support Team
Hi
I have bought the theme, but i dont want to use the translation WMPL, but want to use polylang.
How i call this plugin to replace the WMPL ??
My license code: 64de7e8f-d2f0-4577-a455-bd82f85e373f
Kind Regards Vitor
Hello Vitor!
The WPML plugin is not included to the theme and we haven’t integrated it to the theme files so you can use any translating plugin you need.
Best regards,
DFD Support Team
Hello!
And so why i get an error on “frontend” when i click the Lang Flags, that i need to install the WPML ?
It was nice to add ant translator to see on the frontend like it is now, can you do it ?
Regard´s Vitor
Hello Vitor!
Seems you have added the language switcher via Language selection shortcode. It’s HTML and we haven’t added any links there so you will not be redirected to any page. In case you need language switcher please check Polylang options. Check this article as well.
Best regards,
DFD Support Team
Thanks again for the fast answer.
I did not add any shortcode, just install the theme on wordpress, is live, but when i go to the “flags block” on top “header”, it shows me a mesage regarding the use of “WPML”.
How i can add the polylang to this block just to use the css / js made on this function:
<?php if ( ! defined( ‘ABSPATH’ ) ) { exit; } global $dfd_native; if (isset($dfd_native[‘wpml_lang_show’]) && $dfd_native[‘wpml_lang_show’]): ?> <?php <?php elseif (isset($dfd_native[‘lang_shortcode’]) && $dfd_native[‘lang_shortcode’]): ?> <?php echo do_shortcode($dfd_native[‘lang_shortcode’]); ?> <?php endif;
if(!function_exists('dfd_language_selector_flags')) {
function dfd_language_selector_flags() {
$switcher_html = $flag_html = $active_switcher_html = $active_item = $active_flag = '';
if (function_exists('icl_get_languages')) {
$languages = icl_get_languages('skip_missing=0&orderby=code');if (!empty($languages)) {
foreach ($languages as $l) {
$li_class = '';
if(strcmp($l['active'], '0') != 0) {
$active_item = $l['translated_name'];
$active_flag = $l['country_flag_url'];
$li_class = 'active';
$active_switcher_html = ' '.esc_html($active_item).' ';
}
} ?>$flag_html = ' ';
}$switcher_html .= '';
$switcher_html .= '';
$switcher_html .= $flag_html;
$switcher_html .= '';
$switcher_html .= ' ';
}<?php echo (!empty($active_switcher_html)) ? $active_switcher_html : ''; ?><?php echo !empty($switcher_html) ? ''.$switcher_html.'
' : ''; ?>Vitor, could you please submit a ticket on our support forum. We’ll check what can be done.
Best regards,
DFD Support Team
Hello Ellen,
Thank you, i will open a ticket.
Regard´s Vitor
Waiting for it.
Best regards,
DFD Support Team
Hi there, due the GDPR we need to add to all contactforms a “Opt-in” checkbox with text and a link to your privacy policy. There is no problem to add a checkbox BUT if i want to add a HTML link to that (like Linktext) the whole contactform makes a reset and all fields are empty! Tested with my 4 licences on different servers. Is there any way of adding this?
Merci!
Hello Bspinola!
Could you please submit a ticket on our support forum and provide us with the example you need? We’ll check what can be done.
Best regards,
DFD Support Team
Hi, we’re considering purchasing this theme for a project and had a few questions before we make a decision:
1. Are all of the pages in the theme available after installing a demo?
2. We like the construction one page demo (http://nativewptheme.net/sixteenth/), but will need multiple pages for our project. If we were to choose that demo, would there be any issues with the menu navigation if we add additional pages?
Hello Rgbadmin!
1 All pages are available and can be installed on your site.
2 We have used anchor menu on the requested layout, however, you can use the menu to additional pages as well.
Best regards,
DFD Support Team
Hello, is it possible to eliminate the shadow and round it from the drop-down menu of the submenu ( https://prnt.sc/ji480v )? I need a submenu with sharp angles
Hello Miraide!
There is no such option in theme, however, it can be changed by CSS codes. In case you need our assistance with it, please submit a ticket on our support forum.
Best regards,
DFD Support Team
I see lots of bugs in your theme. it takes hour to update theme option custom css option. I added css hour ago it’s not update? Do u have any solution for that. Why individual page doesn’t have that adding css option?
FYI I have cleared and disabled cache plugin and browser cache too
Hello Koen_filgap!
Chrome and other browsers enabled hard caching by default which may prevent you from seeing the immediate changes and thus cause inconveniences. The cache is also can be enabled on server so we recommend you to check it with the hoster.
On the individual pages you can add it withing WPBackery page builder – page options, please check this screenshot.
Best regards,
DFD Support Team
Hello How to add a captcha when registering? (to prevent robots)
Hello Willyswell!
You will need to use the plugin for this feature.
Best regards,
DFD Support Team
hum, I don’t like using a plugin and making the site heavier just for a captcha. The file to modify to add Google’s Recaptcha code is block-register.php?
Willyswell, could you please submit a ticket on our support forum and we’ll check?
Best regards,
DFD Support Team
Hello, it is very difficult to find a link on your support website. It is not on the top menu or bottom page..?
Hello ELearningSoftware!
Please check the previous comment.
Best regards,
DFD Support Team
Hello,
I used my purchase code to sign up for support, but it failed. Please advise.
I would like to add more google fonts to my site.
Hello ELearningSoftware!
Could you please get in touch with us via Envato contact form and provide us with request details? We’ll help you with the access to the support forum as well.
Best regards,
DFD Support Team
Hi guys, thanks for this great theme! Some bugs i noticed:
- Within the portfolio lightbox, there is no swipe support for iPhone? - Sharing option for the lightbox show always facebook, google+ and twitter
Please see my screenshot attached https://i.imgur.com/kE9iN25.jpgMerci!
Hello Bspinola!
Thank you for the attention to or theme!
1 The lightbox we have used in the theme supposed to change the image within navigation arrows.
2 More social networks you can find on the single portfolio page, there is no option to add more networks in lightbox for now.
Best regards,
DFD Support Team
Hey DFD,
I’m looking to change the date and time format used in the template. Been looking for it for a while but I can’t seem to find it. I have set my date format up in Wordpress but I think the template must override it somewhere. Where can I change the date and time format used by the template?
Awesome work with the theme, thanks a lot!
Hello Georgeroth!
Thank you for the attention to our theme!
Could you please submit a ticket on our support forum? Please provide us with some more details about the request.
Best regards,
DFD Support Team
Hi,
So sorry to bother you I am just looking for some advice. I have a woocommerce store built with native and it keeps showing the second image as a placeholder image. I only have 1 product photo and wont be adding another at all. How do I remove the functionality that enables the on hover effect. I really hope you can help…
Purchase code b6de5b86-7693-447f-85fd-b402d47d3106
Hello LBDesignSA!
Could you please submit a ticket on our support forum and provide us with the link to the page in questioning?
Best regards,
DFD Support Team
Good afternoon I do not see the social networking icon VKontakte (vk.com) and Odnoklassniki (ok.ru) The problem occurs in the “Social accounts” widget. Other social networks are displayed normally. Please, prompt the decision of a problem.
Hello Yanyarovskiy!
Could you please submit a ticket on our support forum and provide us with some more details about the request? Please provide us with the link to the page in questioning and WP access details.
Best regards,
DFD Support Team
59color-picker.min.js?ver=4.9.5:1 Uncaught TypeError: Cannot read property ‘removeClass’ of undefined at a.(/wp-admin/anonymous function).(anonymous function).open (https://webguyz.school/wp-admin/js/color-picker.min.js?ver=4.9.5:1:2816) at a.(/wp-admin/anonymous function).(anonymous function).open (https://webguyz.school/wp-admin/load-scripts.php?c=0&load%5B%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,utils,moxiejs,plupload&ver=4.9.5:31:1032) at HTMLAnchorElement.<anonymous> (vc_admin_scripts.js?ver=4.9.5:43) at HTMLAnchorElement.dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,utils,moxiejs,plupload&ver=4.9.5:3) at HTMLAnchorElement.r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,utils,moxiejs,plupload&ver=4.9.5:3)
HELP!?
Hello Rossman22590!
Could you please submit a ticket on our support forum and provide us with the WP and FTP access details for checking the request?
Best regards,
DFD Support Team
Rows show up full screen even though “Boxed” is check.
The server was infected with malware. In the cleaning process, we had to reinstall the theme. Before the site was full width by default for background images, but rows were forced to be boxed by using the row options. Now the option is checked for boxed, but all rows on the front page still go full width. Please help me solve this issue, it’s affecting the appearance of the website and now the footer menu will not display.
Hello Longmeier232!
Could you please submit a ticket on our support forum and provide us with the WP and FTP access details for checking the request?
Best regards,
DFD Support Team
Can you please help me in fixing this error: https://prnt.sc/jdn58t
Whenever I try to send a mail, this error log shows.
Hello Viraj24!
Could you please submit a ticket on our support forum and provide us with the WP and FTP access details?
Best regards,
DFD Support Team
Hi is it possible to make the oblique layout?
Hello C4web!
Could you please get in touch with us via Envato contact form and provide us with some more details of the layout you’d like to have?
Best regards,
DFD Support Team
