11999 comments found.
Hello,
How would I change this text? This is in the Sign up popup for a new user “You agree you accept our Terms & Conditions for posting this ad.” Screenshot: https://www.screencast.com/t/3RjpQebNiG
The new user sign up isn’t posting an ad so it doesn’t make sense.
Thanks!
Hey there grhawkins,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this 
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi, pre-purchase question pleas: When a business owner adds his listing, can he select multiple categories and sub-categories for that particular listing?
ok i found one option in your case study. Is there a carousel feature for the categories? Especially when you have many (15+)
From your videos, i understand you cannot multi-select primary categories but only sub-categories. Can i have a response or a document somewhere that lists your category rules?
Hey ayiliath,
We’ve written articles that should shed some light on your queries here:
https://docs.listingprowp.com/knowledgebase/how-to-add-category/ https://docs.listingprowp.com/knowledgebase/how-the-multi-location-multi-category-works/ https://docs.listingprowp.com/knowledgebase/how-to-assign-features-to-a-category/Hope this helps
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hello need ASAP to show more ads in search results,please tell me the file i must edit to change the number from 2 to 10 per page and with alphabetical order or give me a solution to make listings featured,I know that my support period has expired but i never use that time to ask you anything before,If i can have these features (featured listings or more ads,I prefer featured listings) i will buy 2 licenes more,Thanks in advance
hi there I found code and change ads number to 10 but I need to short ads in alphabetical order,also i try to rename text ‘ad’ with ‘Loco’ but did not change in front end,thanks in advanced
Hey there vcomgr,
Would you mind getting in touch with us via our contact page here?:
http://cridio.com/contactThat way, we can discuss any issues you may be experiencing in greater detail please.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hello, i change to 12h format but in the ad form side is showing 24 format, this make list owner confuse. thats number one complane i get every day. in the caribbean 1pm is 1 pm not 13:00. people are not use to see this. any way this can be fix? Thanks for your time.
Hey willniev,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
hello, can i use revolution slider with this theme ?
Hey there Mrchanin,
Sure you can
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Is there no way to moderate reviews before they are published? That could lead to abuse and spam on the pages?
Hi Tina_H Not at the moment, the reviews can be sent after user signup in the directory. you can enable the report button in the theme options > listing settings > reviews to let users report any abuse, or other policies that you’ve formally included in your business terms.
Anthony from Cridio
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A few questions before i buy:
1) Can you import google places listings?
2) Can you book hotels/book restaurants using opentable?
3) can you use uber button to book uber so you can arrive at your final destination.
4) Is the landing page SEO optimized or is it all widgetized. The landing page is the key page, but if you can’t enter content and if it is all widgetized google wont rank you.
5) can you use FacetWP?
6) Is there social login?
7) can users leave feedback and reviews? can they post additional photos?
is there adaptive payments setup?
Hi, yogafyre
- it’s not yet available in the current version, but this feature was already discussed for improvement.
- you can send your request to integrate opentable on our customization team https://cridio.com/custom
- you can set your SEO using any plugin to accomplish the task, YOAST, AIO, and others. We use WPBakery – visual composer. Yes, the homepage is set with widgets
- FacetWP you can sent to our customization team. We have a built-in search filter, so… it will require customization if you want to include such plugin as default
- yes, every listing detail has a review system that users can send reviews, rating and upload images of the local
- at the moment we’ve currently using PayPal, stripe (recurring payment) and 2checkout, more options may come on next updates
Anthony from Cridio
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just a reminder. don’t forget the GDPR compliance date is the 25th May 2018
Hi no6web
To understand what WordPress is going to introduce for GDPR, you can find more details on this page https://wordpress.org/news/2018/04/gdpr-compliance-tools-in-wordpress/ at the moment you can use this plugin https://wordpress.org/plugins/gdpr/
have a good weekend
Anthony from Cridio
Customer Success Ronin
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hi, i need to be able to add a checkbox for visitors to ‘opt in’ to having their data collected on the contact page. with contact form 7 i can add ‘acceptance’ but your contact form doesn’t use this plugin. for GDPR my form must comply! thanks
Hi no6web, please check our latest update for the GDPR
Anthony from Cridio
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hi, i need to put in all locations an image when a user go to search…actually only show an image for all
Hi Juan Maybe this article can help you with your doubts. Check our documentation for more details
if you need technical assistance, please open a ticket on our support channel
Have a good weekend
Anthony from Cridio
Customer Success Ronin
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Hello, I have got so many errors on my first install. Please, help me out. I have also submitted a ticket. Please, answer it quickly.
I am pretty mad because nothing works on my first install even the shortcodes are not working.
agungmegaiswara
hold tight on your ticket, our team will reply it according to your doubts. unfortunately, technical questions are very difficult to be handled through the comments section.
so, we’ll work on together through our support channel 
Thanks
Anthony from Cridio
Customer Success Ronin
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When will you solve my problem? The answer your support provided doesn’t solve my errors and it is not helpful at all
agungmegaiswara
You can check some articles regarding first installation and common issues
- https://docs.listingprowp.com/knowledgebase/why-am-i-facing-404-redirect-errors/
- https://docs.listingprowp.com/knowledgebase/how-to-fix-404-error-after-theme-installation/
- https://docs.listingprowp.com/knowledgebase/missing-style-sheet-error-when-installing-the-theme/
- https://docs.listingprowp.com/knowledgebase/error-are-you-sure-you-want-to-do-this/
Sorry, but unfortunately on <storng>ThemeForest is really difficult to give you the support needed as our team needs additional details and in some cases access the server to solve your issues. Please, stick with our support team and you can also send images and short videos using a chrome extension called loom in case our team have some difficulties to understand the error on your project.
Anthony from Cridio
Customer Success Ronin
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Pre-sale question: Is this theme compatible with ‘HideMyWP’ plugin?
Please advise.
Thanks Vish
Hi Vishanjad
Security plugins will affect directly the standard URLs from WordPress. It should be compatible, but be adviced that you may need to certify if all the changes were made correctly to be able to access your database and admin dashboard.
Not only this plugin in particular, but any other plugin that masks its default pages/folders should be analyzed in all the respective sections where these paths exist.
Some more complex security measurements should be analyzed in the core files either on the server and also on the WordPress default files.
If you know the procedures, you can make your tests.
Anthony from Cridio
Customer Success Ronin
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Please, I really, really need help. My support expired two days ago. There are bugs that are showing up now. This is for a client that is waiting for only these bugs to be fixed to launch. Please, for the love of god don’t cut and paste the ‘please make a ticket’ response because I can’t. I tried. It says it’s expired. And I really don’t want to have to pay 50 dollars to ask you to fix something because of two days. Please. I’ve been searching through every inch of code for three hours.
1) When I choose the 12h format in the General Options in the Theme Options, it doesn’t actually change in the listing submission form. It stays 24 hour military format in the submission form. This is, for some reason, a very big deal for my people.
2) I need to just have it so that people can write in their address. I know that they can click the Manual Coordinates, but the site users will not be savvy and won’t get that and I really, really need that to be the default option. I saw previously you’d told someone to simply leave the map API field blank and it would de-populate the google map functions across the site. I did, and it didn’t. Additionally, even with an API string, it still doesn’t do the full functionality like it shows it’s supposed to do in your demo form. (Yes, I’ve checked it out, I know what it’s supposed to look like so you can skip suggesting that too.) And because of circumstances we’re not able to put payment information in the google map api registration form to get a new string.
I don’t mean to be snarky. I’ve poured over the comment forums here. I’ve poured over the code. I just need to disable the google address function in the submission form, and fix the glitch that’s keeping the submission form in 24 hour format. Please.
Hi jrocketibanez Don’t worry, Let me explain some details here.
- You’re trying to update the business hours, but for some reason it doesn’t change, right? Check on your wordpress timezone the default format that you’ve configured. Also, I’ve you’re using a translated version, check if you’re using standard translation for the weekdays. And last but not least, check if your server gives you the availability to set a default format for timezone in the database settings
check on your wordpress time format and set as default H:i
"Y-m-d H:i:"
- you can check these details on our knowledge base
- https://docs.listingprowp.com/knowledgebase/how-business-hours-work/
- https://docs.listingprowp.com/knowledgebase/how-open-and-close-does-work-business-timing-issues/
- The submission with geolocation enabled, choose the GPS and go to theme options > listing settings > locations you can define the autolocation, set the country that you’re working with the directory, and also set the location option with region or without region.
Also, get in contact with us directly through our main page https://themeforest.net/user/cridiostudio
Anthony from Cridio
Customer Success Ronin
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Hi Anthony,
Thank you for your reply.
So, the problem isn’t that I can’t set the hours. I can set the hours just fine. The problem is that the hours are in 24h format. The setting under Theme Options>Listing Settings>General>Select Time Format gives the option to choose between 24h and 12h format. I choose 12h, and nothing changes. The hours, as they appear on the listing submission form, are in 24h format, and I need them to be in 12h format.
As far as the geolocation, I went to Locations, and enabled and disabled auto location. I checked the country I’m working in, the settings, the language settings, etc. I removed any trace of Google Map API. And the Google Address field is still default in the submission form. That’s the problem. That’s what I need to change. When I disable auto location, and remove any API, nothing changes. I need for the “Search by Google” option in the address field to be removed, to be not there, so that people can just write in their addresses custom as default.
I’m at my wits end here, and these glitches are the last two things holding this entire project back. Please.
If you need further assistance please get in contact with us directly through our main page with complete details https://themeforest.net/user/cridiostudio
hi Is there a way to have “CLosed” business options.. it would not come up on the search for businesses.. unless you check a specific button.. and then instead of a description it can give closest alternatives.
Hi mmemic04
sorry, let me see if I understood your question… do you want to setup default options for businesses in the search results?
If that was your question, as I can see you can use the features into these categories.
- https://docs.listingprowp.com/knowledgebase/what-are-features/
- https://docs.listingprowp.com/knowledgebase/how-to-add-features/
To set as default options, you can use additional details and enable the “exclusive from categories”, which will allow you to insert the same “details” on every category, this way, before submitting those listings, all the default options will be available for every category.
Now, for more details on your question… contact us directly through this form https://cridio.com/custom as you’ve mentioned you also want to exclude these options in the search results. Which as I could check here, we do not have such option as default. So, your business needs is especific and may require custom work.
you can also share with our engineers on the support channel and gather some more technical details to accomplish this task https://help.listingprowp.com
Anthony from Cridio
Customer Success Ronin
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Hi, I have a pre sale question:
We want to purchase “listingpro-multipurpose-directory-theme” for our website https://homereflector.com.au/. Now in the time of integration, can we migrate all our previous data with this new one? We are currently using Ultimate Member & Sabai Directory plugin for our website (https://homereflector.com.au/). Are this two plugins compatible with “listingpro-multipurpose-directory-theme”?
Thanks Sunando
Hey there Sunando,
Thanks for getting in touch
We haven’t tested the compatibility of these plugins, however, ListingPro is compatible with WP ALL IMPORT.
To migrate to Listingpro you can start by exporting all your listings as CSV or XML and import it with WP ALL IMPORT.
Our support team is also here to help if you run into any issues.
Hope this helps.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
I’m looking for someone familiar with this template to help me with some minor tweaks and customization. It’s been installed, but I just need some help with ‘prettying it up’ and leveraging the full potential of this amazing template! I am willing to pay a reasonable amount for time/services in addition to the ‘support’ provided.
Hey billwittur,
This is not a community forum, we have our own customization service where you can request a quote from our custom guys for work like this, simply fill out the form here and they’ll get back to you:
https://cridio.com/custom/Hope this helps
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
Hi support, I’ve a little problem… in the listing pages there is the contact form. I would like that the message is send to the email written in the backend, and not send to the email of the user that has create the listing. Is possible? It’s very, very,very important for me! Thank you.
Hey there frankensteinsrl,
To effectively assist you with your query, I suggest getting in touch with our support team here:
https://help.listingprowp.comThat way, one of our support engineers can offer you some guidance on this
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
It has been long time. Any upcoming major release/update?
Hey there atharveda,
Many thanks for getting in touch
We are working on a big update as we speak, it’s definitely worth the wait. I can’t give you an exact eta though, however, as soon as it’s done we’ll release it asap.
Best Regards,
Michael from Cridio
Customer Success Ninja
Knowledgebase | Pre-Sale FAQ | Video Tuts | Helpdesk
@Anthony_Cridio, I noticed that in order for you to submit a custom work quote through the link you provide, you have to have already the product. Is there a way for me to submit a request without the product? I would like to know if its feasible and wouldn’t want to waste my money.
Yes gr0d20 you can include any url eg: nosite.com and conclude the form details below
Anthony from Cridio
Customer Success Ronin
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Hi, I have a pre sale question: is it possible to customize the review section to have different fields? for example, if i want them to rate three different functions like facilities, staff etc? Also, is it possible to add custum input field such as ‘occasion:’ (asking user to specify which occasion they celebrated in the restaurant for example.
Thanks!
Hi ab043290
you can get a quote with our team to customize it to the specific needs of your business. https://cridio.com/custom all the relevant details that you wish to accomplish, you can fill out the form and our team will get back to you.
Anthony from Cridio
Customer Success Ronin
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I just purchased this theme, but I don’t want to do anything with it until the next update is released.
I just want to know if the next update will have separate logins for customers and vendors? I feel that it is a standard feature that directory themes should have, especially when you want to provide a B2C (Business-to-Consumer) directory platform. Having separate logins will keep the dashboards organized and easier to navigate depending on what type of user you are. To keep it simple, my customers are only customers and should only get customer functions, and vendors get vendor functions.
Best Regards
Hi streetfoodie
you can get some more clarifications through our support channel. https://help.listingprowp.com
Anthony from Cridio
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