3306 comments found.
Is there a way to add a “wholesale” price to the listings that is only seen if the user signs in as a wholesaler?
Unfortunately not, this would require some customization work. If you would like a quote on customizing this for you please send us the specific details of how you would like it to work to sales@themesuite.com
I cannot update to newest version. My username and API are entered on the wordpress site, I click “Update” and it just says “The theme is at its latest version” but it is not.
I’m not sure if your web host is blocking the update request or something, but I would try manually updating the theme: https://support.themesuite.com/scp/faq.php?id=17 If that doesn’t fix the problem please open a Support Ticket including temporary wp-admin and FTP login details to your website so we can debug the issue for you. Thanks! 
Thank you for your quick response. The host couldn’t help so I updated manually and the theme is now current. However, I cannot update WPBakery Visual Composer, and WordPress is telling me since it came in-theme only the theme can push the update authorization. Am I missing something? The user and API are entered and valid in theme options.
Thank you. For some reason these links brings me to an “Agent Login” page on Theme suite and I don’t have a login for that.
Thank you for all of your quick assistance.
No problem, have a great weekend!
Hi,
Thank you for the update (GDPR)!!!
Where can we see the appearance or some example in your demo?
The demo site is updated now and you and see the options displayed on the Contact Forms.
To enable them on your copy you will find the options under Theme Options > Contact Settings > GDPR Compliance and for the inventory listings you will find this under Listing Options > Email Templates > GDPR Compliance
¡Thank you very much!
+1
You’re welcome!
Themesuite i recently purchased the template autimotive 5 days ago. And installation has been horrible.. I try install ตาม VDO Manual but is I can’t install registration code. It’s up for “purchase code is already in use or not exist”.I never used this theme before. I want to use Theme demo to help me.
Please create a Support Account and under ‘My Products’ at the top of the page you can reset the license for your theme. If you are still experiencing and issue please open a Support Ticket on the same website including temporary FTP and wp-admin logins.
I think it is unlikely to need to ask for a new code because the Install step can be “plugins step”, but can not “update step” to complete the registration code (no popup), but the popup message “purchase code is already in use or not exist” immediately, so I’m not sure when the registration can not use the theme. Yes or no
If you need the WP-admin code to edit the site. I can not login to the site. I think it is inconvenient to work if possible, is there a manual?
I use Automotive Car Dealership Business WordPress Theme
It sounds like you had tried the activation process numerous times, you will need to reset your purchase code as was previously mentioned under My Products on your Support Account. This will allow you to choose your purchase code and you will not see “purchase code already in use”.
themesuite, I create account in “support.themesuite.com” but in “My product”, I see my Purchase and Purchase Code themes (not registered status).I do not see the “Reset license” area. how can i do….
Do you see a Reset License link next to your product? Please refer to: https://files.themesuite.com/support/reset_license.jpg If not please open a Support Ticket with your license details so we can have a closer look at it. Thanks!
It not show “Reset License” and show “Not Registered”. Now I already open support Ticket. and Please refer to: https://support.themesuite.com/file.php?key=akyvrumsbqoucsksmwlsnxwvi5x39_hc&expires=1527206400&signature=92256a7e99751d999d9617f85d6d6591c641edbc
Strange, we responded to your ticket, please follow up with a temporary login so we can investigate what is going on. Thanks!
Hi Is it possible to have in the listing a higher then price ? everything is lower then. I want to have 2 inventory pages one with the exclusive cars and one with the budget cars. the budget cars are easy done with the lower then option but on the exclusive page the budget cars will be on there as well?
any help will be welcome
Yes, you can have a price range. For example: https://i.snag.gy/HLBXYo.jpg If you need assistance setting this up please renew your support on ThemeForest and open a support ticket at https://support.themesuite.com so we can assist further.
Ok done that will open a ticket
Hi there, could the Developer get in touch with me regarding this theme and plugin. I’ve inherited a site from a former developer and have never used this theme before. I have no idea what the licence key is so I can’t create an account on your support forum.
Sure, please send an email to support@themesuite.com and include the ThemeForest username of the account used to purchase the theme, and include the API Key if you have it from under Theme Options > Update Settings
Can you please push an update for the WPBakery Visual Composer? I am unable to update any of my products or pages now and this plugin seems to be the issue. It says there’s an update available but it can only be accessed by the theme creator since you hold the license.
I just checked and we already have the latest version in the theme bundle available for download on ThemeForest
Hi,
I just updated the theme to version 8.6 and I am now getting this error displaying on my website.
“Fatal error: Class ‘wp_bootstrap_navwalker’ not found in /homepages/40/d595012802/htdocs/clivesutton.co.uk/wp-content/themes/automotive-child/header.php on line 183”
Can you please help me with this?
Please open a Support Ticket including temporary login details to your website so we can have a look at what you have going on.
Thank you for the prompt response but I’ve resolved it now so it’s okay.
Hey there, again got a problem with the “Featured Box” from shortcodes.php – it’s about 20kb big and instead of showing the desired featured_box it’s just showing the code like [featured_boxes] finden Sie noch weitere passende Artikel zum Jeep Grand Cherokee WK/featured_box
Any idea what could be the problem and is it possible to send me the actual shortcodes.php to download?
Best Chariy
Hi Chariy – You can download it in the theme bundle from ThemeForest under the Downloads section of your account. When you extract the files and folders you will see a Folder called ‘Plugins’, and inside another folder called ‘Automotive Listings’. Extract the automotive-listings-plugin.zip file and you will find the shortcodes.php in the main directory. If you would like one of our developers to have a look at the problem and see what is going on please feel free to open a Support Ticket and we would be happy to assist further.
Hey there – got it thanks a lot for your help again.
After searching my site on google I see that images I have uploaded have been indexed in google search results as pages. There are also some other pages that I don’t want indexed showing up on organic search results. Is there a way to prevent this?
You can use the Yoast SEO plugin to prevent Google from indexing both of these.
IMAGES:
1.) Install the Yoast SEO plugin
2.) Click SEO in the left column and then Search Appearance
3.) Click the Media tab
4.) You will see an option that says “Redirect attachment URL’s to the attachment itself?” – Change this to No
5.) Click Save Changes
PAGES:
1.) Edit the page you want to block from Google indexing
2.) Scroll down to the Yoast SEO section and click the Gear icon
3.) Under the Advanced tab you will see the option Allow search engines to show this Page in search results? – Change this to No
Totally in agreement with @ravelli_united, ¡¡¡GDPR!!!
Thank you for sharing your thoughts. Our theme and plugin do not store any data submitted on forms, however we will add an option in the control panel where you can enable a check box on the forms and insert some custom text that customers will have to agree to before submitting.
+1
I think we need the possibility to add a checkbox in the contactform so visitors has to be ok with sending and storing their data
Thank you for the suggestion. Our theme and plugin do not store any data submitted on forms, however we will add an option in the control panel where you can enable a check box on the forms and insert some custom text that customers will have to agree to before submitting.
Thanks Themesuite. And when will this option be available?
We will try and get it added in the next update (probably in the next week)
That would be great, thanks!
You’re welcome, thank you for the suggestion
Good evening. When there’ll be the theme update containing something to make the site GDPR compliance?
Thanks
I just reviewed this and this product should already be within GDPR compliance already from what I can see, but we have a closer look at it and if there is anything that needs to be updated we will make the necessary changes. Is there something specific that you are thinking is not compliant? There really isn’t any customer information that gets stored in the WordPress database, other then information being transmitted through contact forms directly to email (which appears to be permissible).
Hi, thanks for the quick reply… You’ve just answer ti my question in next comments – “however we will add an option in the control panel where you can enable a check box on the forms and insert some custom text that customers will have to agree to before submitting.”
Perfect! Thanks for following up
Hi,
In the latest versions of the theme is possible to use different sidebars for individual vehicle page?
Yes, you can configure it under Appearance > Widgets > Single Listing Page
I think you have not understood the question:
Is posible to use a sidebar for vehicle 1, another sidebar for vehicle 2 and so on…?
*I made a test and doesn’t work on my end.
Ahh sorry for the misunderstanding. No it is not possible without customization.
Thanks
Please open a Support Ticket including your website details so we can have a look at this for you
Pls respond here, i cannot add a support ticket. Dont let me!
I think its easy for you, for a reason when i add widgets in default footer area it takes the half of the space taht footer has
Look image
Thanks
What is your website URL?
Pls now i have two widgets, if i add 3 the widjets are smaller, its like i have the half width of the footer
Thanks
Hmmm you are using v8.5 of the theme and v12.8 of the plugin, so these should be 100% compatible (sometimes if Bootstrap 3 and Bootstrap 4 are combined strange behaviours happen). I would recommend you try flushing any caching plugins you may have, and if that does not fix the problem you will need to renew your support on ThemeFrest and open a Support Ticket including temporary login details so we can investigate further.
Hi , I have bought multiple instances of this theme. since the last update my menue has changed. pls advise asap how to fix this since my customer is upset. thank you .
example: menue in updated version http://www.fahrschule-casablanca.de and menue how it is supposed to be and was http://www.fahrschule-autogessnerecole.dethank you for ur help Gemlab
It seems to be working fine on both URLs for me? Maybe you (and your customer) just need to clear your browsers cache/history? If you have already done this and are still experiencing an issue please open a Support Ticket including a screenshot of the problem and a temporary login so we can investigate further.
We have a listing category that includes stock numbers. Every listing has a different stock number. As such the included search filter dropdown, isn’t a great fit as there are hundreds of options. The default Wordpress search box doesn’t seem to search the listing categories. Is it possible to have a traditional style search box search the listing categories so we can search by stock number?
Note that we would be happy to purchase extended support to get the solution to this question, but before hand we would rather know if its a possibility or not.
We do have a couple of integrated options for both the front end of the website as well as the wp-admin panel that assist with this to make it easy to quickly search for stock numbers or vin numbers.
After changing my themes main colors away from c7081b (which I have been using a long time) there seems to be many random colors (some buttons, some links, and a few misc things) that do not inherit the color settings under the theme options. I have fixed pretty much everything with custom CSS but I still run into stuff every once in a while.
Hi Zach – Thanks for taking the time to reach out. Are you using the latest version of the theme (v8.6) and Automotive Listings plugin (v12.8)? If you are not can you update to the latest versions and let us know if you are still experiencing this (without needing to use the custom CSS you have added)?
Once you have verified you are using the latest versions, if you are still experiencing this please send us a list of elements you have noticed to support@themesuite.com along with the URLs to the pages on your website experiencing the issue so that we can have a look at what is not being inherited. Thanks!
Hi! I recently update your theme to version 8.4.1.Now the following error appears:
We recently upgraded our Automotive Theme & Plugin to use Bootstrap 4 but it looks like the Automotive Listings plugin is behind, please update this to at least version 12.3 for maximum compatibility.
But the plugin is up to date (Version 12.2 – no further update available) How can I update it?
emmmm…. much worse thing happend: after the update to version 8.4.1 my website isn’t there anymore. Please check it yourself: https://www.marcs-classic-cars.com/
What happened?
The latest version of the theme is 8.6 and the Automotive Listings plugin should be 12.9. You should update both theme and plugins to the latest versions, then fully clear your browsers history and cache, and if you have any caching plugins on your website or web hosting you will need to flush these as well. If you need to manually update here are instructions on doing this: https://support.themesuite.com/kb/faq.php?id=7 If you have any further trouble or need further assistance please renew your support on ThemeForest and open a support ticket at https://support.themesuite.com
Thanks but the latest version of the plugin is v12.8 (changelog says so). I updated both, theme and plugin, to the latestest versions (12.8 plugin & 8.6 theme) – both versions were available at Wordpress after my post – still my website wasn’t working anymore. The website is blank. Browser history, cache and caching plugin was taken into account
I downgraded my website to the older versions (I made a back up before the updates) and everything is fine now again. Your theme and / or the automotive plugin are destroying my website. Therefore I can not update both which is really unpleasant.
Do I really have to renew the support for this matter?
You are correct, 12.8 is the latest version of the Automotive Listings plugin. Unfortunately in this case yes, you would need to renew your support and open up a ticket on our support site with temporary login details (wp-admin and FTP) for one of our developers to investigate and see what is going on.
I don’t understand why I have to pay for your support if it is your update which isn’t working. Please explain it to me.
I do understand your point, but you need to understand that we have almost 8,000 other customers using the product that are not experiencing this problem you are having. Envato only provides support for 6 months with each purchase under their Support Policy
To show you good will, let us know if this sounds fair: Update your website theme and Automotive Listings plugin to the latest version. Then disable any third party plugins you may be using. Then if you are still experiencing the problem, send your login information for wp-admin and FTP over to support@themesuite.com and we will investigate at no charge and see where the problem lies. If it is a problem in our software that requires fixing we will fix it for you for free without you needing to update your support. However, if we determine the problem is not relating to our software, you will be required to renew your support before we will show you what the problem is (or if you choose to restore your backup again and remain on the old version without renewing your support that is fine too).
If that sounds fair please send over your information and we will look into this for you.
Hi, I’m just wondering have you integrated microdata for vehicle listings in the latest update of the theme? (http://schema.org/Vehicle like this)
If not are you planning on adding this feature soon?
Thanks!
We currently only have this for some Blog and other site elements, but I will jot this down and add it to our list of Feature Requests
Great, thanks! Do you have an estimated time of when this could potentially be implemented/considered?
No unfortunately we don’t, but if you are in a rush and need it done right away you can email sales@themesuite.com for a quote on having one of our developers do it immediately for you as per your requirements.
