1254 comments found.
Hello,
I just installed the architecture demo and the Slider Revolution Plugin is not working – https://www.dropbox.com/s/o6wp20uz4glknye/2018-05-22.png?dl=0
How can I fix this? Thanks.
Hi there,
It seems slider in not imported or there is conflict with slider ID.
Try this, Go to Dashboard > Revolution Slider and make sure there is slider created. Then edit your home page and from Page Settings > Title & Slider, Set correct name of slider.
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Hi,
Thanks for your reply.
I’ve tried, and it still doesn’t work – https://www.dropbox.com/s/pqmt3a6e5hj4551/Capture22.05.JPG?dl=0
Regards, Adriana
Please Submit a private ticket on our support forum and include your site login credential, our support staff will solve your site slider issue.
Hi, I submitted a private ticket two days ago, and I haven’t received any answer yet. Regards, Adriana
Hi, we have replied to your ticket 2 days ago because your login credential is not works: http://theme.support/forum/issues-with-revolution-slider/
Hi, I have purchased the theme and uploaded it to www.payonsolution.com i want to change the color of the menu links but cannot do so. kindly help.
Hi there,
Go to Theme Options > Header > Top of Header and find Menus links stylekit.
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Hi I’m by your XTRA theme for my website www.plasticstrapthai.com that very good. I used your Demo Importer and select “XTRA Business theme” I have some questions about on the top of Home page. How do I edit a slides image and some text such as “XTRA BUSINESS….or MARKETING AND INNOVATION…...” Thank you.
Hi there,
Go to Dashboard > Revolution Slider and edit current slides.
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Hello Tech Support, from where I can change
“Copyright © 2017 Xtra Theme. All Rights Reserved.”
At the very bottom footer?
Hi there,
Go to Theme Options > Footer > Bottom of Footer and find Icon & text element.
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Regards
Thank you so much
Hello,
When i try to active your theme but i got a error.
/var/www/vhosts/yuvayonetim.com/httpdocs/wp-content/themes/xtra/functions.php on line 49
How can i fix that?
Hi there,
Please read here: http://theme.support/php-fatal-error-cant-use-function-return-value-in-write-context/
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Does the template ” restaurant ” support RTL?
Hi there,
That demo have some issues on RTL and we will release new update soon with all fixes. Also I will provide you RTL demo URL in the next update.
Other demos works fine on RTL mode.
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Regards
Peace, Did RTL version update to this design? Purchase corners
Hi there,
Yes we improved all the demos for RTL, You can do quick check with this URL: http://xtratheme.com/restaurant?rtl
Regards
You can check all the demos by adding ?rtl to end of URL. Just please note, It may you see some sections different or wrong, Its because our WordPress is not RTL and URL param is only for testing overall site in RTL mode.
Also blocks can be move with drag and drop page builder, So if you saw blocks order is not valid, don’t worry about it.
Peace, Has the problem been resolved? New update released?
In the last updates, We made some fixes, But as I said before if you saw any sections on wrong order, Easily you can edit page and move columns to fix orders.
Hello. i just updated the theme to 1.7 and the theme is completely screwed now. Color setting for header, body and footer are all changed!! Why did this happen?
Never mind. Needed to update required plugin
Hi there,
I’m glad you solved it, Please before doing update read changelog and update guide: http://theme.support/how-to-update-theme-and-plugins/
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Hello, I would like to know whether the price is inclusive of all 32 templates?
Another question is, when I install the template, do I get it like the demo or should I build it from scratch?
Hi there,
Yes all demos are included and theme support demo importer system. You will get imported demo like live previews. We have video tutorial for installation.
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Regards
Hi there,
I really like your Xtra theme, and found it one of the best theme, But i am waiting for Demo that suits my requirements, we are into Business of:-
Security related Products like: GPS Tracking / RFID School Attendance / CCTVs / & IOT products, please let me know is there any chance of launching themes related to the above products.
Waiting for your revert on the above.
Thanks & Regards Jitesh Kumar mail me :- jitu.aries@gmail.com
Hi there,
We will decide about that subjects, Thanks for suggestion. We will inform you if we added such demos.
Regards
Thanks for replying , what would you suggest should i buy it now, will i get the theme in updates which is free for lifetime or should i wait..
please suggest
Regards Jitesh
Yes you will get all updates for free including new demos.
Purchased Your template. Rejoiced. I hope for your support! Thanks
Tell me what Demo is better to use for a web page. to provide services in housing and communal services. I would like to add a table in the form of an application. ——-
Name:
Your name
The field is mandatory.
Email: Your email The field is mandatory.
Phone:
Your phone
The field is mandatory.
Service type: (10 items)
Paul ” How Can We Help You?
The Button “Adoption Application”
—-—-—-—-—-—-—-—-—-—-—-—-—-—-—-—-—-—-—-—— If you help me, I’ll be very happy. Thanks
Hi there,
Construction and Building demos are perfect for any type of services, housing and communal services.
By Contact Form 7 you are able to add any field in contact or application form, Then via page builder your can put Contact Form 7 Pro on your page and customize its styles.
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Thanks, understood. Good luck with your future work!
Purchased Your template. Rejoiced. I hope for your support! Thanks
Hi there,
Thank you for your purchase, Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
how i can find Codevz Plus ?i need link for plugs
Hi there,
All plugins are hosted on our server as private repository, If you want plugins files, Please Submit a ticket on our support forum.
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Regards
Hello there. I just bought your theme. How to remove (or hide) Author and Date at the end of each Blog post? Thank you
Hi there,
Go to Theme Options > Blog > Single Settings you can enable or disable single blog page meta data.
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Hello Tech Support. Can I know your email? I want to send picture of screen shot, but your tech support ticket does not allow to attach file/pictures. I have purchased many themes from other authors. I never have met a tech support does not allow to attach files/pictures. Thank you
We will move our support site to ticksy as soon as possible, Apologies about this matter. Please send message via my profile page contact form, then I will reply and you can send image.
Future feature request for the Post Grid Element 75, ability to split the meta and title placement apartment from each other and have one say at the very top of the image and the other at the very bottom of the image. Thx
Hi there,
Thanks for your suggestion, We will decide to adding it for the next updates.
Please for receive better and faster support, Submit a ticket on our support forum.
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Regards
Hi , I can’t install 3 Required Plugins Codevz Plus,Revolution Slider,WPBakery Page Builder..it’s take for long time. Please help
Thanks
Hi there,
Please Submit a ticket on our support forum, Our support staff will provide you plugins files if you are unable to install them from Appearance > Install plugins.
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Regards
Thanks! for your support, I just done submit a ticket 
We replied your ticket.
I have received an email that there is an update to the theme , and i installed evanto plugin so i can receive any notification to update and add the API key , but when i open it i found no update apperas ? so who can i update the theme to last version . and note that the current version is Version: 1.6
Hi there,
Please follow update guide: http://theme.support/how-to-update-theme-and-plugins/
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Regards
Hi! Thanks for the theme!
I have a problem, when I active the codevz plus plugin, the wordpress doesn´t allow me upload any image. Appers error HTTP (when I active the revolution slider and codevz plus) what can I do?
Thanks
Hi there,
Usually by changing server PHP configuration problem will solve, such as PHP memory limit, upload max size, etc. Please read here: https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
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Regards
Hi!
Nothing works, I tried everything on that article but nothing works. The images upload but when I´m gonna put them in a content block nothing happens (the image never appears) and when I was on the “theme options” the changes I make not save. I don´t have any idea what to do!
Have you any 3rd party plugins? Please deactivate all plugins except Codevz Plus and WPBakery, Then test your site for uploading image or saving theme options.
Let me know if still have same problem.
I have removed Revolution Slider, and Want to use Row itself on Top. How can I remove padding on top so that header can overlay on row itself. Just like it was on Revolution Slider. You can see example at http://autowears.com/emirates/
Hi there,
Could you please submit a ticket on our support forum, our support staff will help you.
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Regards
HI. I made it but no response yet.
Replied. Apologies for delay.
Thank you for your reply. As for your Spa version http://xtratheme.com/spa/
Your make an appointment is useless because your Make An Appointment is too simple. You should at least have,
1. Services, 2. Employee, 3, Time Available, 4, Pay online or pay at Store, 5, Email notification 20min before appointment (or SMS notification).
You can refer to Bookly plugin (https://www.booking-wp-plugin.com/demo/1/) or Easy Appointment (https://nikolaloncar.com/). For Easy Appointment they have a free version (https://wordpress.org/plugins/easy-appointments/).
If you can replace your Make An Appointment with Easy Appointments free version I believe you will have more sales. You can create a specific Theme for Spa and Beauty, Massage. Please let me know if you can do that or not. I will buy it a lot since I am a website builder and I help customers to build their websites with booking system
One more thing, I tested it with my iphone 8 plus, it seems the small text and Book Now button disappeared. Please check that to make sure it works with mobile devices since nowadays people normally use smart phone to book an appointment online
Thank you
Hi there,
Thank you for your attention and suggestion, We will consider to improving our demos forms for v2 of theme.
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Regards
On the local machine (I use xamp) I changed colors and more.
When I publish online I perform these operations: - database copy (replacing “localhost …”) - copy of all files
The result is that I have the initial site and not my modified one.
What should I do?
Please respond to 86simonepenna@gmail.com (i am developer)
Thank you
Hi there,
Could you please submit a ticket on our support forum and also provide site link. thanks
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Regards
