I just wanted to say thank you for making such a versatile theme. By far the best one I have ever used. I have purchased a bunch of these for various sites. You can see the potential with my business site https://inlinesales.com/ it looks and functions amazing. Purolator shipping installed, Moneris installed and no compatibility issues. I look forward to buying more and building more.

Findings from Wordfence Critical Problems: • The Plugin “WPBakery Page Builder” has a security vulnerability. * Update includes security-related fixes. * Vulnerability Severity: 4.3/10.0 (Medium) I have been receiving this message for about 3 weeks from all websites where I have installed XTRAtheme (46). On sites with other themes that also use the “WPBakery Page Builder”, the update has been over for a long time. When will the SECURITY update come in the XTRATheme? The last updates a year ago and 10 months ago had the same problem. And no, I won’t buy a support update for this comment.

Hello,

How many levels of dropdown does the corporate theme support in the nav/menu?

Cheers, Ben

Since the new update, it seems that Elementor can no longer save pages and keeps giving a server error 404 when updating a page. I no longer have support could you please help us?

The new update is stuck, won’t update, and displays an error. Additionally, the plugin code is creating automatic posts with strange text. My website is clean. Review the theme and plugin and identify these issues. The new updates should resolve these problems.

There is an update but in the backend it does not say that there is an update.

Hello, While you were not available on the Envato market, I purchased some licenses and now I cannot log in to xtratheme.com/wp-login.php. I also cannot reset my password. Could you please help me with this?

Can you reply to my ticket (#4552357) please!?

Hi there, I have a few questions before purchasing the theme:

01. Do all theme demos fully support RTL (Right-to-Left), whether they are built with Elementor or WPBakery?

02. What are the recommended steps to build a bilingual website (English and Arabic) using Elementor? Should I start by importing any English demo first, and then use WPML to create the Arabic version of the site?

What’s going on with support ?! – I have had a ticket open for 2 days and no response – Private Ticket #4547250

There is a bug in the latest version of the Codevz Plus plugin regarding image links. When I assign a link to an image, the “Lightbox” and “Open in new window” options do not work at all. The link only functions if it is set to open in the same tab. I managed to resolve the issue by rolling back to an older version of the Codevz Plus plugin. Please look into this and fix the javascript conflict in the next update.

It doesn’t matter what the ‘title element’ size is set to, you can’t change the font size on mobile… seems to have a max size of about 34-38pt on mobile… how do you make the font size larger on mobile?

In the years up to 2018, I purchased a total of 27 XTRA themes directly from the https://xtratheme.com/ site. Then 19 licenses through ENVATO. To ask why properly purchased licenses no longer work, I will not buy new support under any circumstances. That’s why I have to publish my request here again. All 46 licenses were used. Now some companies no longer exist or have been taken over and have new websites or my interns or trainees are no longer here, who had set up some systems. In the past, I could assign or delete the licenses on the https://xtratheme.com/ page. This has not been possible for a long time. Although the licenses are still valid and the associated systems have been completely deleted, I can no longer activate them. There are currently 6 purchase codes that can no longer be used. Do I have to expect that the other codes will no longer be usable at some point? How can I continue to use the ‘old’ licenses?

Since the last update, the ‘Contact Form 7 Pro’ doesn’t work… the drop down only gives you options for the site pages, not for the CF7 forms…

Hi. After yesterday’s WordPress update, widgets from Elementor templates in Custom Template stopped appearing in the menu.(((

I am having a small issue, on shop page price range is correct like R300 – R500, but on a single product page it is the opposite, like R500 – R300

The last update has some major issues. The sidebar widgets are missing, color of the theme changed? This is just the check out section. https://ibb.co/SFz7HZJ

I am having issues since the lastest update with the shopping cart & Moneris. I have contacted both Moneris and the author SkyVerge about the issue and there does not seem to be anything wrong with both. Somehow the API is getting blocked and it looks like you did some security updates with the new version. Before the latest update the website was working with no issues. I did send a support ticket in and renewed my support.

Hi, I have set my side bar to display on the left of my blog. However, in mobile the sidebar still sits below the blog content. Is it possible to have the sidbar widgets sit above the blog content in mobile? if so, how?

Hi, I have three pre-sale questions: (1) is the theme working at the same time with Elementor, Visual Composer and WpBakery? (2) if I buy the theme, I got all pages templates from the 120 sites I see on the live preview, so I can choose from more page templates? How many pages I get? (3) Do you have any idea if the theme is compatible with Toolset? If it will not be compatible can I get my money back? Thank you, Valentin