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Every time we update this theme and the codevez plugin it breaks the layout, even when we have a child theme active. What is going on? Why is this theme so unstable?
i have just purchase xtratheme WP THEME , so
i want my site << https://dem.dev/test/ >> identical like
as soon as
Guys, I’m having problems with the post carousel on mobile. I’m using Elementor and every time I view the post carousel on mobile I get an Error Code: STATUS_BREAKPOINT error.
I checked and it is only with this element that I have a problem. However, it is essential for my layout. I would like to know if you have any idea about this error.
Please send your request via our support page: https://codevz.ticksy.com
I want to check is this theme providing online video session and profile users management , for example user can create account in website then having profile and make paid video online call with another user in website like online traning , if this avalible i want to know or throgh plugin and this working with no issues
You should use some plugins such as User Management, LMS and etc. to achieve this, we recommend that you buy a theme specially designed for LMS (Learning management system).
I bought this theme but cannot find it in my downloads folder here, did the author call back or is there something else wrong here??
Please check you account name, maybe you bought it via another account or maybe your transaction is under review, please contact with ThemeForest support team.
Hi, please i have an issue with responsive. When the page is on the lower resolution display (notebook), search icon is out of the screen. its about 1241px. It is also happend, when I downsize the window of the webbrowser to 1241px. Can you check it and give me a solution please? Thank you a lot.
Please send your website URL via our support page: https://codevz.ticksy.com
I have 2 clients complaining that “Bitdefender” is blocking because of a JS:Trojan.Cryxos.13117 located in /codevz-plus/assests/js/codevzplus.js?ver=4.5
Let me know what to do to solve this.
Love your theme,
We did not experienced this issue yet, please send your websites links via our support page: https://codevz.ticksy.com
so we can investigate in this case.
im thinking of getting this theme. can i use it for the same site in 2 languages, arabic and english ( where the audience can click and choose in which language they want to see the site – please reply today if possible
Yes of course, you can use a multilingual plugin such as Polylang or WPML to manage your multilingual website easily. our theme fully supports RTL languages.
Hi, I have followed all instructions for the login pop up but it does not pop up. I have all other plugins disabled and everything is up to date. Are there any other settings not in your documentation that could cause the pop up not to load?
Please send your issue via our support page: https://codevz.ticksy.com
Do you have any prediction as when will you bring accessibility WCAG compliance to your theme most importante navigation menu specially mobile find bellow some reference https://www.w3.org/WAI/tutorials/menus/
Greeting. How to change back the colorful heading to the normal heading? Thank you. https://prnt.sc/YzTXRhYBi2HT
This issue is not related to our theme, please send your website URL via our support page, so we will check it for you.
LOVE your theme, coding, all of it. One question: Does your codevz-plus plugin now include the new Twitter X icon? It is now available, Twitter X Font Awesome 6 versions have been made available on 03 August 2023 in 6.4.2. Fab Fa Twitter X” and Font-Awesome Brand Icon Twitter X. Is your theme package updated with that? Thanks a million
Aha, I found it in the latest update of your plugin, for the social icons in the header/ footer elements. I also disabled the Twitter in the share bar, since that did not permit adding the new X yet. Many thanks
Thank you for your report, we will update mentioned font library in our next update.
I do not understand the price of this model. Does this mean that if I buy this template at $49, will I get all the templates in arabic rtl, or is that price only per one template?
With $49 you will get full package of all theme that include all demos in English and Arabic (RTL), and life time free updates.
I am considering buying this Xtra theme .. re demo Architect-2 .. there is a slow spinning text circle … is this part of Xtra theme where we can customise the text?
This is an image that you can create it by yourself.
Any idea why the current version 4.5.3 hasn’t been pushed out to at least 10 sites on 3 different hosts?
Please send your request via our support page: https://codevz.ticksy.com so we will investigate in this case.
Submitted ticket now, thanks.
You are welcome
Pointing out an ongoing issue.
Part of this theme is not mobile responsive
Looking at your Home Renovation Demo on mobile > https://xtratheme.com/home-renovation/
On the Homepage when you scroll down a bit to the “Tab Section” (Our Home Renovation / Our Strategy / Our Location)
All of them are pushed to the right on mobile, causing some text to be cut off
(it is extended right off of the screen)
This will be a big problem for website ranking as Google and Bing will not accept this.
Thank you for your feedback, our demo has been fixed, if you have any issue please contact us via our support page here: https://codevz.ticksy.com
What is happening with this support center?
Can’t sign in, it just sits there spinning, and then it will give a 503 error
it was a temporary issue that has been fixed quickly.
Hi, is there a way to close the mobile menu when an anchor link is clicked? As of now the menu stays open on an anchor click nd blocks the content. Ticket: #3419322
Please check your ticket on our support center and follow your issue there.
Hello please make your theme WCAG compliance ate the moment it is not, you sell to europeu and USA it’s necessary or your clients are in legal risk
A simple manual keyboard manual test tells it
Thank you for your feedback, we just sent it to our technical department, so they will work on it for further updates.
Cheers take as reference all the accessibility features like skip link improve toggle open and colapse and their names. see the following themes https://themedemos.webmandesign.eu/reykjavik/ if you get it right your theme would be the best
I’m not able to edit the Slider Revolution since I’m receiving: “ajax error!!!”.
I saw a lot of people asking the same, but not the solution.
Hope you can help me.
Please deactivate all of your plugins except the revolution slider then clear your cache and test it again, if you still have the same problem check your wp or server error log, it may there is a PHP error. Also, make sure you have installed the latest version of plugins.
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