249 comments found.
Hi Theme-Ruby, we are a publishing company and we are thinking about implementing Look at some of our websites.
For us, one thing that is really important is the page speed.
How do you rate your theme regarding this topic?
Does it work well with WP Rocket?
Kind regards,
Hi,
Thank you for interested in this theme.
I would like to confirm that this magazine theme, so it will not flexible to bulid a landing website if you want to use this theme for showcase your company.
The site speed depends on a lot of reasons: images, hosting, plugins.. However, this theme is lightweight, fast and compatible with allmost hosting plan.
And yes, the theme is also compatible with WP rocket, However, the there are small things as human time and view counter (if you use) will not live to refresh with cache plugin.
Sincerely,
Hello, I haven’t the “Look” menu is my Wordpress. Where are the options to customize the theme ?
Forget it, i have find it 
Hi,
Thank you for your update.
Please feel free to contact me if you have any further questions.
Sincerely,
Hi Theme-Ruby, I’m considering to purchase your theme because you have the centered-header layout that I want. My question is: can both the centered-Logo & centered-navigation menus be made transparent to float on a background image? because your demos only showed centered logos/menus on a solid white background (image on the bottom). Please advise if this is possible, thanks in advance Regards, Andie
Hi,
Thank you for interested in this theme.
Unfortunately, the theme doesn’t support the background image for the header.
However, this can be done via custom CSS, If you purchase the theme, I will be happy to support you.
Sincerely,
Hi! Is there a way to create a section on the front page to show a collection of things for sale? The modular look like they are only post related.
Hi,
Thank you for purchasing this theme.
I am a little confused about this question, do you want to show product on the homepage?
If yes, this is possible. Please contact me via the support URL and explain more about your questions. I will check to help you.
Sincerely,
Hi, Yes I want to display a selection of products in a block on my homepage.
Hi,
This can be done via the the woocomerece shortcode. I have replied you via email. Please check!
Sincerely,
Hello, 1- does this theme have any in-built feature for “user submit recipe” form/front-end for the users to submit their recipes ? 2- ls theme support RTL ? Thanks
Hi, Thank you for interesting in this theme.
1. Unfortunately, The theme doesn’t support this features.
2. For the RTL. At the version, it doesn’t, However, this feature will be added the next version.
Sincerely
I don’t see the page builder. Where is it?
Hi,
Thank you for purchasing this theme.
At the page editor, please check the Page Attributes section at the right of the screen. And the select Page composer in the templates option.
Please refer: http://docs.themeruby.com/look/#home-pageHope this information can help. Please feel free to contact me via the support URL if you have any other further questions.
Sincerely,
Right on! Thanks!
Hi,
Should you have any other concerns while using the theme, please feel free to contact me via the support URL.
Yours sincerely,
Hello,
We just bought this theme and are installing it right now. But we can’t find how to make a video or audio post for the blog. Not a video in a post but as header of the post.
Hope to hear from you soon!
Hi,
Thank you for purchasing this theme.
First, please make sure that you have installed and activated all defaults theme plugins (including metaboxes).
To create a video or audio post. Please select a format at the post format box (at the right of the screen in posts > add new ) you will see the option video or audio appear. You just need to input video URL you want .
Please refer here:
http://docs.themeruby.com/look/#add-postPlease feel free to contact me via the support URL if you have any other further questions.
Sincerely,
I send you a email.
Thanks!
Hi,
I have replied your email. Please check!
Sincerely,
Hi, is it possible to change the layout of archive page ( tags page) to show more content? right now i have only 4 posts on that page.
Hi,
You can change the number posts per page in Settings > Reading > Blog Pages show at most.
http://www.wpbeginner.com/beginners-guide/how-to-change-the-number-of-posts-displayed-on-your-blog-page/However, the change also applies to blog and categories page.
If not, You can also use the plugin below:
https://wordpress.org/plugins/custom-posts-per-page/Hi,
How are your issue? Have you solve it yet?
Sincerely,
thank you, everything works perfect right now.
Hello!
I can’t import demo “SHOP”. Can you help me?
Thanks…
Hi,
Thank you for purchasing this theme.
To import shop, you need to install Woocomerece plugin before import demo.
Please send me your site login credentials via support tab URL. I will check to help you.
Sincerely,
I cannot for the life of me figure out how to enable the mega menu. I have looked at the documentation and it says in Appearance > Menu then under categories should be an option for Mega Menu but it’s not there. Any idea where it could be? I’m lost.
Hi,
Maybe you have 3rd plugins override on default menus. Please send me your site login credentials via the support URL. I will look for this issue for you.
Sincerely,
You were 100% correct. It was a plugin clash! Gah! Thank you so much!
Hi, Thank you for your feedback! BTW, your support has expired, please consider extending so I can help you in the future.
Sincerely,
Hi, when using the fullwidth carousel, clicking on the featured image of a post does nothing. Is there a way I can make a click on a featured image link to the post?
Hi,
Thank you for purchasing this theme.
Can you please send me your site URL via the support URL so I can take a closer look on it to help you.
Sincerely,
Hi! Having an issue … purchased and installed your theme for a redesign – I imported the theme settings and widgets rather than the demo data. Using child theme. All is fine except …
1.) font awesome icons not displaying. Checked browser console and see this error ‘Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at http://www.myurlhere.com/wp-content/themes/look/assets/external/fonts/fontawesome-webfont.woff2?v=4.6.3. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing).’
2.) Regenerate Thumbnails gives me the following error: ‘Unable to fetch a list of attachment IDs to process from the WordPress REST API. You can check your browser’s console for details.’
Any help on these would be appreciated
Hi,
Thank you for purchasing this theme.
It seems something is wrong in the hosting. Please send me your site login credentials and Cpanel/FTP login details via the support tab. I will look for those issues for you.
Sincerely,
Hi there. Pre-purchase question. Is there a way to ad ads to the header section, i.e. above and below the logo and navigation, possibly widget/sidebar areas?
Hi,
Thank you for interesting in this theme.
The theme supports to add advertisements to below the navigation and sidebars.
If you want to add ads above navigation, I will pleased to help you if you purchase this theme.
Sincerely,
Hey. I’ve purchased and installed the theme. Where do we go from here with what i previously asked?
Hi,
Thank you for purchasing this theme.
Please contact me via the support URL and explain details your requests and send me your site login details. I will check to help you:
https://themeforest.net/item/look-a-fashion-beauty-news-magazine-blog-wordpress-theme/18769520/supportSincerely,
We are online, and loving this theme!
Is it possible to get a share button of Whatsapp? And how do we change a link color in de Author Bio? This stays grey right now (als with code: PUM)
Hi,
Thank you for purchasing this theme and your kind feedback!
1. I am sorry, at the version, the theme doesn’t support the share to Whatsapp, But please contact me via the support URL and send me your site login details, I will check to help you.
2, I am a little confused about this, do you mention about author description? If yes, please try to add the code below to Look Options > Custom CSS > CSS Code:
.author-content-wrap .author-description {
color: #111;
}
Sincerely,
Hi there,
Loving the theme so far! I just have a couple of questions:
1) Is there a way to get an ellipsis (...) at the end of my post excerpts on my home page?
2) Would it be possible to add a time stamp (x months ago) to each block in a full width section in block 4 (overlay)?
Thanks!
Hi,
Thank you for purchasing this theme.
1. Yes this is possible but this needs to edit in the code.
Please send me the site login credentials and FTP login credentials via the support URL. I will check to help you.
2. I will also check for you when I received the information.
Sincerely,
pre-sale question.. just making sure if there’s a way to add post excerpts to the mobile layout?
Hi,
Thank you for interested in this theme.
Yes, this is just an option, you can enable to show the excerpts if you want. Sincerely,
Hello! I love this theme! but I have a simple question! Can I add a subdivided menu in the menu? ex) If I click or touch the menu, like Travel, destinations… It appear any subdivided menu. is it possible? like this Travel – restaurant destination – map – place – vehicle – hotel – and so on…
Hi,
Thank you for interesting in this theme.
I am a little confused about your question. Do you mention about the submenu on mobile devices?
If yes, Because the submenu is the default features of WordPress so the theme supports this feature. You can check on the mobiles.
Sincerely,
ye,s It is the submenu! Thank you! And can I add menu bar on mobile? Not like this menu in demo. look like http://cfile22.uf.tistory.com/image/272BEF4E58ABDFBB0BDA07 in the red box.
I am sorry, The theme doesn’t support this features.
Sincerely,
Hi there, I’m interested in purchasing this theme. With the one click install, does it come like the demo out of the box or will I need a developer to help install this theme? thank you!
Hi,
Thank you for interesting in this theme.
Yes, the theme is easy to install, after install theme and default plugins, you just need to navigate Look Options > Demo Importer, select a demo to import and wait a few minutes.
Please feel free to contact me via the support URL if you have any concerns after purchasing this theme.
Sincerely,
Thank you so much for the quick reply! Can the theme be uploaded via wordpress or will I have to use FTP? I’ll be purchasing today!
Hi,
You can use Wordpress dashboard to install the theme. However, this will depend on your hosting,
If not, you can use FTP method.
Sincerely,
Thanks so much!
Oh goodness I’m sorry I have two more questions. I love the new travel blog look—its exactly what i’m looking for! Can the labels be changed? My blog is fashion and expanding to include travel and beauty, but I wasn’t sure if the labels (travel, destinations, etc) are hard coded. And lastly, the photo treatment of the layout, is that just the photos used in the designs or is that how all posts are treated (it looks like a lovely sun filter on top). THANK YOU!
Hi,
1. Yes, all the header titles can be changed.
2. All images in the demo from Shutterstock, and it isn’t included in demo content.
Sincerely,
Thanks, I just purchased and I can’t wait to get it installed. Thank you so much!!
Hi,
Thank you very much!
Please feel free to contact me via the support URL if you have any other further questions.
Sincerely,
How do I generate in Instagram access token so I can put my own instagram in the bottom widget?
Hi, I have replied you via the support email, Please check!
Sincerely,
Hey! Would you say the theme is beginners friendly? I would be interested but I am an absolute beginner.
Hi,
Thank you for interesting in this theme.
Yes, this theme is very easy to use and if you just want focus to writing. This is the good choose for you.
I will also be pleased to support you if you have any concerns when using this theme.
Sincerely,
