7929 comments found.
Update to the latest version. Shop page content goes all the way right. Header also change. Please help
image: http://prntscr.com/jmbgc1
Hello there,
Thank you for updating the theme and for reaching us. Please make sure to clear the browser cache, CDN cache and server cache. If you are using WP Rocket please re-build the critical CSS.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
would like to remove the 2px border on the drop down mobile search, whats the css for the mobile dropdown search?
Hello there,
Thank you for reaching us. There is no border in dropdown search in mobile. Are you referring to the box shadow ? Can you please help me understand what exactly you are referring to with a screenshot ?
Thanks, Ibrahim
Here is the CSS selector :
.mobile-header-v1 .site-search .widget.widget_product_search form input.search-field, .mobile-header-v1 .site-search .widget.widget_search form input.search-field { border-width: 1px; }
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
hello, this removes the border on the home page search bar, i would like to remove the border on the drop down search bar on the other pages?
Hello there,
There is no border. It only has box shadow.
Thanks, Ibrahim
Also i use a pop up plugin for signup because of the URL its not working
Hello there,
Thank you for reaching us. I am not sure what plugin you are using and we are unable to support it as third-party plugins are not covered by support. I am sincerely sorry.
Thanks, Ibrahim
What the best hosting for the theme
Is it suitable for fruit shops, and does weight appear next to the price
Hello there,
Thank you for your interest in our theme. We recommend DigitalOcean for unmanaged WordPress and WPEngine for managed WordPress hosting.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
siteground Good or not
Hello there,
I’ve not used siteground, so I do not have an opinion on it.
Thanks, Ibrahim
please i noticed since i upgraded to the new verson of your theme, i have been stuck with a url rewrite for my home page. instead of https://www.goodsellings.com/ i get this https://www.goodsellings.com/?v=ddd70bbaf5be# please how do i remove that from showing its giving me issues
Hello there,
Thank you for purchasing our theme and for reaching us. The additional query is added if you’ve enabled geolocate with page caching support. Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-3
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello, I recently bought this tea but there is a problem when I want to change the part that is framed (in red on the screenshot) nothing happens on the V1 home page but the changes are made on the V4 homepage. Would you like to help me? Thank you
https://prnt.sc/jm8ysmHello there,
Thank you for purchasing our theme and for reaching us. If you are trying to edit Visual Composer in home pages and the changes do not reflect, please check the home page options and make sure that you’ve enabled “Page Content”. Ref : https://docs.madrasthemes.com/electro/topics/troubleshooting/home-pages/visual-composer-does-not-work-with-home-pages/
You can uncheck the other blocks if do not wish to load them as well.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hello, how can I show all the brands on a page?
Hello there,
Thank you for reaching us. Please add this custom PHP code to your child theme’s functions.php : https://gist.github.com/ibndawood/afc91e6563c037e4b9efa2a71205b0c9
After that you can use the shortcode ec_brands in any page that you wish.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
When a product is on sale , is it possible to have it show in green color and NOT red ?
Hello there,
Thank you for purchasing our theme and for reaching us. Are you referring to the price ? Please clarify.
Thanks, Ibrahim
yes, sorry
Please add this custom CSS to Appearance > Customize > Additional CSS :
.owl-item>.product .price ins, .products-carousel.electro-v1 .owl-item .product .price ins, .section-onsale-product .onsale-product .price ins, .section-onsale-product-carousel .onsale-product-carousel .onsale-product .onsale-product-content .price ins, li.product .price ins { color: #070; }
perfect, excellent service as usual
Your theme (Electro Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
I am using : Electro Child Version 2.0.5 Woocommerce : 3.4.0 WP : 4.9.6
electro/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0,
electro/woocommerce/global/quantity-input.php version 3.3.0 is out of date. The core version is 3.4.0
Hello there,
Thank you for purchasing our theme and for reaching us. Please update the theme to its latest v2.0.6.
Thanks, Ibrahim
How am i suppose to do that when your release history show 2018-05-03 – v2.0.5, there is no 2.06 available if it was it would have auto updated via the Envato Marketplace plugin
Here is our changelog : https://transvelo.github.io/electro/changelog.txt and here : https://docs.madrasthemes.com/electro/topics/getting-started/changelog/
Check the updated date in theme description as well.
OK,thanks
The download on Envato is 2.06 but the history on sales page show up to 2.05 I wonder why it did not show update available on my site when checking for updates, also the envato marketplace plugin only show 2.05.
I have now downloaded the updated and updating via FTP
Thank you for the prompt responses, it is much appreciated
Now Release History is showing the updated version 2.06, it was not showing it 15 min. ok Maybe the page was cached
hello there, I’ve been using this theme for a while now until the latest woocommerce update, now my variable products don’t show any images.
Uncaught ReferenceError: qis_form is not defined at HTMLDocument.<anonymous> (slider.js:930) at i (jquery.js:2) at Object.fireWith [as resolveWith] (jquery.js:2) at Function.ready (jquery.js:2) at HTMLDocument.K (jquery.js:2) this is what i qet in my console. any help would be appreciated
Hello there,
Thank you for reaching us. qis_form is not coming from the theme. Please de-activate all third-party plugins and check.
Thanks, Ibrahim
does your theme support dropshipping plugins such as Alidropship, ali2woo,
Hello there,
Thank you for your interest in our theme. Dropshipping plugins usually work independent of the theme. To answer your question, yes the plugins work with the theme without any issues.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
hello there,
i have this issue with the buttons in my mobile view.
Please view the link bellow
https://ibb.co/feaTmThow can i solve please?
thank you
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please share with us your website URL ? I will take a look.
Thanks, Ibrahim
sure,
kitchefs.com
Thank you for the details. I checked your website and the issue is because of conflict with wp stats manager plugin whose CSS is overriding. Please de-activate it and check.
Thanks, Ibrahim
hello there,
on my Electro theme, when i register as a new user it accepts everything and proceed to load the ” my account” page. however, the page doesn’t get loaded. it comes out blank.
may i know how i can solve this?
Please try yourself on the site kitchefs.com
Hello there,
Thank you for purchasing our theme and for reaching us. I looked into your website it throws 500 error. Can you please make sure that you’ve assigned “My Account” pages in WooCommerce > Settings > Account ? Ref : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#registration-options
Thanks, Ibrahim
it is fixed now. please have a look at kitchefs.com and register as a new user to see the problem…
Please enable WordPress debug mode : http://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/ and check what errors you get. A blank screen usually means there is a 500 error. Debug mode will point you to exact errors.
Thanks, Ibrahim
I would like to add a section between the Description and the actual Add To Card Button. Ideally, I want to add the ‘Features List’ section in between. Here is a mockup for reference – https://ibb.co/j96fgT
If I can’t do that, would it be possible to add a widget sidebar or html code there.
Thanks
Hello there,
Thank you for purchasing our theme and for reaching us. You can add via custom PHP. Here are the single product hooks : https://gist.github.com/ibndawood/283640088fe01e2d9106d41321cc420b You can modify them via child theme and show the content that you wish. Here is an example where we display an image after product add to cart : https://gist.github.com/ibndawood/858c02326bc85e3d45dc469da00c4330
Can you please clarify what you’d like to fix with the mobile footer ?
Thanks, Ibrahim
Thank you for reply!
The mobile footer just looks cut off. This is how it looks on desktop – https://ibb.co/euA66T
Hello there,
This is the new mobile footer. You can add your own widgets for mobile separately in Appearance > Widgets. Ref : https://docs.madrasthemes.com/electro/topics/blocks-sidebars/footer/#mobile-footer-bottom-widgets
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi, is there an easy way to enable live search for mobile devices? I have installed “Advanced Woo Search”, and added code to child theme to use it for mobile devices. But, just wondering if there is may a simple way to enable Electro Live Search, so I do not need an additional plugin.
Hello there,
Thank you for purchasing our theme and for reaching us. The problem with enabling live search is that it could break layouts. I will look into the possibility of adding live search in mobile and get back to you as soon as possible.
I thank you for your suggestion.
Regards, Ibrahim
Is it just a couple of lines in code that have to be changed, to enable live search in Mobile mode? I assume it is just being disabled in mobile mode. If so, can you tell me what the change in the php files so I can evaluate it?
Hello again,
No it would take some time and some coding. This is because in mobile we are using regular WooCommerce form and not the form that we use in desktop.
If you wish to change it yourself, you can copy the function electro_handheld_header_search into your child theme and override the function as you wish.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Hi, as mentioned in first mail, I added “Advanced Woo Search” for mobile. It works very good. For anyone interested, you can see it in action on www.99tech.com.au. Use Chrome “Inspect” to see mobile view of page. In desktop view it uses your AJAX implementation. To add it, all I did was:
Add following code to functions.php in “Electro-Child”
function electro_product_search() { if ( is_woocommerce_activated() ) { ?> <?php // Original search box, is NOT AJAX //the_widget( ‘WC_Widget_Product_Search’, ‘title=’ ); // New Search box, uses “Advanced Woo Search” plugin echo do_shortcode(“[aws_search_form]”); ?> <?php } }
To give search box nice rounded corners, add following to your custom CSS code:
.aws-container .aws-search-field { font-size: 16px; border-radius: 12px !important; }
Thank you for your valuable inputs. I sincerely appreciate it.
Just found out how to format the code I posted in last comment. Can not edit that comment any more, so here it is again:
Add following code to functions.php in “Electro-Child”:
function electro_product_search() {
if ( is_woocommerce_activated() ) { ?>
<div class="site-search">
<?php
// Original search box, is NOT AJAX
//the_widget( 'WC_Widget_Product_Search', 'title=' );
// New Search box, uses "Advanced Woo Search" plugin
echo do_shortcode("[aws_search_form]");
?>
</div>
<?php
}
}
To give search box nice rounded corners, add following to your custom CSS code:
.aws-container .aws-search-field {
font-size: 16px;
border-radius: 12px !important;
}
Thank you 
Hello there,
Thank you for your interest in our theme. This feature is not available in Electro.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Can add the features
Hello there,
Thank you for your suggestions. We will discuss with our design team and see if it is possible to add them in mobile.
Thanks, Ibrahim
Congrats on the latest update.
I have upgraded to the latest version and a few things are broken. The megamenu where I was previously using static blocks with yum extended view with images which is no longer working instead all the images are now cut off. Also I feel the shop by category menu is sort of mis aligned.
Could you have a quick look into this? https://bit.ly/2Li5L96
Hello there,
Thank you for updating the theme and for reaching us. Can you please clarify what exactly is the issue with a screenshot ?
Thanks, Ibrahim
I am talking about the image in the megamenu is cutting off instead of extending off the menu. https://imgur.com/a/HWBBk4K
Hello there,
Thank you for reaching us. Please add this custom CSS to your child theme’s style.css to resolve this:
https://gist.github.com/anastransvelo/cfc0dc32b5bb6babdefd27ed0ff110feOnce you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.
Perfect. It has resolved this issue. I hope there are no more glitches! 
How do i un-rotate the images in the home page category section? https://ibb.co/mgoCAo
Thanks
Thank you for purchasing our theme and for reaching us. Please add this custom CSS to your child theme’s style.css to un-rotate this:
.home-categories-block .media-img img { transform: none; }
Once you’ve added the style to your child theme please make sure you load it by enabling it in Electro > General > Load child theme’s style.css.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi Madrasthemes, I updated theme to the latest version and this happened to my footer (https://prnt.sc/jklxsy). I added some html to the Call us number field in footer and in the old version of the theme output was just fine (https://prnt.sc/jklzyy), but since update it prints html code. Can you help me with this issue? Thank you.
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your WP and FTP details ? I will take a look and get back to you as soon as possible.
Thanks, Ibrahim
Dear,
Is their a currency switching plugin or method you guys recommend for electro theme?
Thanks!
Hello there,
Thank you for reaching us. We do not include any currency switcher plugins. However you can use this one : https://wordpress.org/plugins/woocommerce-currency-switcher/
If you are using WPML you can use its included currency switcher.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim