109 comments found.
hi my blog post and blog list content suddenly become automatically centered.. how can i change this?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi,
I’m looking for a ICO theme which includes user management. Visitors should be able to create an account and login afterwards. Does Hoverex supports that?
Best regards
Peter
Dear peheppt,
Thank you for your interest in our theme! The theme is equipped with default Wordpress registration and login functions. You’ll be able to enable Register function to let your users to register and login. Please learn more here https://www.wpbeginner.com/beginners-guide/how-to-allow-user-registration-on-your-wordpress-site/
Regards
Hi, my blog social media sharing is not working. The error displayed “href should represent a valid URL””. Need your support on how to solve this.
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi, I need help chaning the Login Button in the main menu bar into a Sign Up button that is linked to a Contact 7 form I created
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hello，I purchase the hoverex-news-portal themes from evato market，and I used wordpress.com service built wordpress. There was a mistake when I needed to import the demo data, after click the button import the demo data, system show me successful import. but the reality is that there is no data import，post is null, page is null, preset parameters and module properties is null. When I read the document seriously，I download the demo date，it told me
“In case demo data installation is stuck, you can manually install it by downloading the demo.zip archive from our server: Hoverex Blog skin, Hoverex News Portal skin and Hoverex Corporate skin. Choose the skin you need, follow the proper link for download, unzip demo.zip file and upload the exracted /demo folder into /wp-content/themes/skin_name folder. Now refresh the installation page on your site or go to Appearance -> Install Demo Data and repeat the procedure described above. “
but Wordpress.com uses a special directory structure，There is no theme folders on the server. I tested this method in my local computer, but it didn’t solve the error. So， I need you help, how can I solve it.
Hello,
The theme is designed for free WordPress version downloaded at wordpress.org. We do not guarantee the theme’s full compatibility with installations on Wordpress.com, due to limitations in website control and theme customization on this platform. This information is available on the item description page before the purchase.
Please submit a support ticket at https://themerex.ticksy.com so our tech support operator could show you how to set up the homepage manually in admin – to see if that works on your site installed at wordpress.com. Thank you!
Regards
Hey, my sub-menu links are wrapping to the next line of text, how do I make it so that each link is in one line? Also is there a way to put a background image on the footer widget (I created my footer using Appearance >> Widget)?
Hello,
Our tech support team has replied in the support ticket. Please check it. If you have any further questions, please submit a support team at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hi,I bought your theme. Great stuff. However every time I select my logo file to use as the site logo, it disappears when I select “Save Changes” what can be the problem? How do I solve it?
Hello,
Please provide your website details in the support ticket at https://themerex.ticksy.com. We will check what causes the issue. Thank you!
Regards
Hi, I activate Hoverex Corporate Skin, but it shows Blog skin instead. I have tried several times. Please advise.
Hello,
Please check the reply in support ticket: https://themerex.ticksy.com//ticket/1598755/ The tech support operator has provided a detailed guide.
Regards
1. Are you going to add pricing tables? 2. Which of the images is NOT included? I assume all galaxy images are included.
Thanks
Dear Customer,
Thank you for your interest in our theme!
1. The theme design does not assume any price tables except for the price block available on this page http://hoverex.themerex.net/service-plus/ which is added with the help of WP Bakery Price element: http://prntscr.com/jhllx7
2. As we specify on the theme description page and in the online documentatioin, unfortunately, all images are copyroigthted to their respective owners. We can provide you with the list of images ID numbers so that you can locate them on their source sites if you submit the pre-sales ticket at https://themerex.ticksy.com/
Best Regards,
What about all the galactic images of planets and stars, are they included? Without them the theme is a bit…empty? Do you have a demo without all the demo images, so I can see what I actually get?
Thanks
Dear QarizmaT,
All galactic images are made from the depostiphotos paid sources. Unfortunately, there is no any demo with the copyright on images but we can provide you with the list of source images ID numbers from depositphotos site. To get the list of images ID numbers, please submit the support ticket at https://themerex.ticksy.com/ (select Pre-Sales thread)
Best Regards,
Congratulations from WPSelected 
Your theme Hoverex has been selected as one of the best WordPress themes on ThemeForest, for May 2018.
http://www.wpselected.com/wordpress-themes/other/
Keep up the good work!
Dear Burnhambox Team,
Great News! Thank you so much for your great selection of the best Envato themes!
Im seeing “The form does not have Goals enabled. ” when checking the output, how to fix this?
Dear Sdelena,
Thank you for purchasing the theme!
Could you please submit the support ticket at https://themerex.ticksy.com/ with your Wordpress admin login credentials and FTP so that we can see the issue live and are able to investigate it closer to see what causes it.
Best Regards,
I really like this theme and plan to buy it. is there any login demo to access dashboard? i will check how fast this backend work. thanks
Hello,
Thank you for your interest in our theme!
Unfortunately, there is no any demo login which you can use to check the backend. However, the backend if of Wordpress.org engine, the theme is just a skin ( the frontend ) for Wordpress. Please check the online documentation here to learn more about the theme features and options: http://hoverex.themerex.net/doc/
Best Regards,
Hi there,
Could you, please, create some pricing tables for this theme? I would like to use it but it does not have pricing table shortcodes.
Thanks.
Dear Customer,
Thank you for your interest in our theme!
By default, the theme design does not assume the pricing tables, unfortunately, You can use the Price element from WP Bakery Page Builder to create the price forms. In order for the pricing tables to be created, please submit the ticket at https://themerex.ticksy.com/ into Request A Paid Customization Category for more info.
Best Regards,
Hi, I see the demo version that all users who registered can login dashboard. is it a feature in product version? You don’t divide into admin and normal users?
Hello,
Thank you for your interest in our theme!
The theme is a skin for Wordpress engine so the admin functionality is a Wordpress one. Please check this link for more info of User Roles in Wordpress: https://codex.wordpress.org/Roles_and_Capabilities
Best Regards,
Hi, do you have a static HTML version of this?
Dear Mulish,
Thank you for your interest in our theme!
Unfortunately, the theme is currently available in Wordpress only.
Please submit a ticket into ‘Request a Paid Customization’ category here https://themerex.ticksy.com/ to get more info on the HTML version creation.
Best Regards,
Awesome
Thank you so much!
Hi Team,
I want to buy Hoverex Theme, but before that, we want to clarify some doubts related to the theme. please revert as soon as possible.
1. Can we add 3rd party WordPress plugins in Hoverex – Google Map, online shows booking system, online payment gateway, Zoho CRM integration etc.? 2. List of supports you are going to provide us. 3. List of limitations of Hoverex theme. 4. Can we add external pages? 5. how many pages Hoverex can create on the website, any limitation regarding the number of pages? 6. Is Hoverex theme customizable? 7. License and privacy conditions? 8. who will help us from your team to solve any sudden/unexpected problem related to the Hoverex theme. Can you provide immediate help and How?
Please revert to – dineshkumar.a@varnaaz.com
Dear Customer,
Thank you for your interest in our theme!
Unfortunately, we do not guarantee the theme 100% compatibility with all types of plugins which which were included into the theme by default. Please check this link for our support policy for what’s is included into support and the limitations, for support working hours and reply time https://themerex.net/support-policy/ . The theme is for Wordpress and Wordpress engine allows creating the unlimited number of pages and posts. Yes, the theme is totally customizable, you can check this documentation link for theme features: http://hoverex.themerex.net/doc/ .
Best Regards,
Theme price still showing $29 on your website. but on billing page, it is showing $58. Could you please clarify this?
Dear Customer,
There was the promo going for this theme, it is over now, that is why you see $58 in the checkout. The price has also been changed to $58.
Best Regards,
Great Theme.. Do you have KYC Registration Attached to the Theme. If you have I am going ahead to purchase the theme
What about User Dashboard
Dear Customer,
Thank you for your interest in our theme!
The theme is a skin for Wordpress.org engine so the Dashboard is a Wordpress one.
As for the KYC Registration, could you please specify which options and functionality exactly do you mean?
Best Regards,
Please I will prefer a straight answer.. Does your theme have user dashboard? Know Your Client KYC is a system where user upload their data for verification before participating in the ICO or Airdrop.
Dear Customer,
Yes, there is the Wordpress dashboard.
It is clear what KYC is, our question was about the specific options/fields you need. There is no KYC system embedded into the theme by default. If you need it or just certain features from it implemented into the theme. you can submit the ticket into Request a Paid Customization category in our ticket system to get more info https://themerex.ticksy.com/
Best Regards,
I thought I saw it for 29$ few days ago.. I want to buy now
Dear Customer,
When the new theme is released on Envato, it is discounted for some time. The discount is now over, unfortunately, but please contact our marketing department at info@themerex.net for more info and help.
Best Regards,
Congratulations! Good Luck With Sale
Thank you so much!
This is a modern day niche, i hope you will get very good sales. Well done.
Thanks a lot!
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