70 comments found.
Hello, How do I edit the error 404 page? Thank you
HI. Please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
Hello! I am interested in buying your theme, but I noticed some issues or improvements for the mobile version. If I buy it, can I contact support to help me fix those issues?
Thank you!
Hi. Yes. Thanks
Great I will purchase then
Great I will purchase then
Do you have an email, I can send a mockup to? So you can see what I need to be modified?
Please use author contact form http://take.ms/OoPeO https://themeforest.net/user/templines Thanks
Unable to register with your support system….seems to not send confirmation and login with envato is broken. We wish to know if there is a way for the menu navigation not present on mobile view, there is nothing in the menu (no pages) but it still appears as a navigation in top RHS on mobile view. Please help.
Hi. You can use registration form http://support.templines.com/wp-login.php?action=register Thanks
Envato login work again. Sorry for the delay . Thanks
I am working on the product color but attribute is not loading.
Hi. Please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
Already did. Thank you
Ok thanks
How we can change the single product header image?
Hi. Please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
updated there but no reply
You will get an answer as soon as possible . Please expected . Thanks
Demo content link is dead again? New link would greatly be appreciated.
Hi. Fixed . Please download latest version. Thanks
Download latest version of what?
This is sort’ve ridiculous now. When i instal using the WP-All-In-One it has overwritten user profiles and now i cannot log into my site. Do you know login credentials from demo data so i can change users please.
Hi. We have indicated this in our documentation and have also indicated new accesses , please take time to read . Thanks
Everything is now installed properly and the visual composer does not seem to activate. I can only edit pages via “Text”, not “visual”.
Fixed via plugin uninstall and reinstall
Please use support forum if you have any problem . Thanks
Hello ! Before buying your theme, I would like to know if your sections are “interchangeable” (in order) and if I will be able to insert as much sections as I want from your multiple demos ?
I’m interested in layouts seen in your ExWatch and App demo.
Thanks, have a nice day !
Hi. Hi. Yes you can changing sections and section order also elements positions . Please check this video . Thanks
I have problem with payment. after checkout, there is 404 page.
Hi. Please wait we wil check and prepare update . Thanks
Please cancel the parent for all pages woocommerce . http://take.ms/LCSwp Thanks
I get “Failed to load resource: the server responded with a status of 500 (Internal Server Error)” at my domain after I installed the theme.
Hi. Please create topic here and our support team will help you .
How to create an account and use our support forum.
Thanks for purchase
Hi ! How do I change the language on the blog ? I would like to change the “Posted by” and the month on my homepage and the “share this post” on my blog page to adapt on my language. I used to do it with loco translate but I dont know why it does not work.
Hi
Please create topic here and our support team will help you .
How to create an account and use our support forum.
Thanks for purchase
The demo content link is dead…
Do you have an updated/correct link to download exwatch.xml ?
Hi. Fixed. Thanks
Hi , Pre Purchase , this theme Support rtl ?
Hi. We can provide paid service for create RTL version . Thanks
that’s unfortunate ! Many themes now support rtl .
Hi. We can provide paid service for create RTL version . Thanks
Hi , I have problem in mobile bootstrap , I need Support !
Hi
Please create topic here and our support team will help you .
How to create an account and use our support forum.
Thanks for purchase
@Templines I sent , show my topic please >>
The blogposts VC element links the post snippet to the day link instead of the article.
A quick change on line 74 of vc_templates/single_blogposts.php to https://pastebin.com/7UF5qGaP solved the problem.
Hopefully, this can be integrated into the next update.
Hi. Ok thanks
GLWS – DCSF
Thanks 
HI, I just bought the theme, but can not find the PSD file. Where is that file?
Hi. Please email me using autor contact form . Thanks
Hello,
Is your theme translation ready ?
Thanks.
Hi. Yes you have to use .PO files. Please check this http://support.templines.com/knowledge-base/translation/ Thanks
Hi, I just purchased the theme. How to switch the Exawatch to App Product?
Hi.
Please use
Settings – Reading – Front page displays – App
http://take.ms/iuO4P
Thanks
I have imported the demo. However, some experience is not the same as what you show on your demo site. When I click the “Continue with checkout” on the demo, it only add the product to the cart but not redirecting to the checkout page. Also on the single shopping cart, the colour selection is not the same as on your demo. How can I make these two features the same as what on your website? Beisdes, I have tried to create an account on your support website but failed. Seems your server can’t send out email.
Also, you mentioned that there is a child theme in your documentation but there is no exproduct_child.zip in the folder.
Hi. Support forum is available again. Please create topic and our support team help you . Also we will prepare update for child theme and checkout process . Sorry for the inconvenience . Thank you for your purchase .
Updated.
Please downlnload and use latest theme version .
1. added checkout setting http://take.ms/23VhX
2. added child theme
Thanks
Was interested but demo loaded way too slow (had to cancel).
http://take.ms/uje4s
Normal loading 3-4 seconds .
Also please try use direct link ( without envato frame ) http://pro-theme.com/wordpress/exwatch
If you have any problems, we will refund your money .
Thanks
How do I activate it? When I enter license code and save, it still tells me that the theme isn’t activated.
Hi. Fixed. Please Delete and reinstall plugin pixtheme-custom . Thanks for purchase .
Still not working for some reason.
Please create topic here and our support team will help you . Thanks
Excellent theme, clean and professional. Good luck with the sales 
Thanks
