13531 comments found.
Hello! Why on post mansory isn’t showing load more button? And it has a option to set the number of word on description?
Hi joaumfeijaum,
I will need to take a look at your current system first. Please send me a request to edusupport@thimpress.com with subject “joaumfeijaum – Eduma Support”.
Hi Thimpress,
The Paid MembershipPro plugin that is shipped with the theme has an option for Membership Discounts. However, these discounts are not applied to events created through your WP Events Manager plugin. It works for WooCommerce products. Could you fix this?
Kind regards.
Hi RvdDungen,
Can you show me more details about that? Please email me to edusupport@thimpress.com with subject “RvdDungen – Eduma Support”.
Support is extremely disappointing! I pointed out an issue with the front-end of the theme along with a screenshot to them.
They didn’t even bothered to go through the screenshot & replied back with back-end screenshot stating everything is fine with the settings.
PS: They took almost a weeks time to get back to me stating everything is good with the theme.
Hi prabhat1205,
I’m sorry for any inconvenience you had. You reported an issue with a symbol display and actually it’s about the browser support. We tested and it was very okay on our browser and that’s why we asked for some screenshots from you.
You can see more details here https://support.microsoft.com/en-us/help/2496898/an-update-to-support-the-new-currency-symbol-for-the-indian-rupee-in-w
If you need, we can use teamview and show you the currency display.
Please continue discussing with us via the forum. We will try harder to help you out.
You said it is working fine on your system. Can you please share a screenshot of the same? This is screenshot of my system – https://snag.gy/WK4GOc.jpg
Note: I’m experiencing this issue on Windows computer using Google Chrome browser. It seems to be working fine on Mac.
Hi prabhat1205,
It’s generated correctly http://prntscr.com/jqlz4k in HTML. Just give me some bit more time with it.
You are right & I already know this. That is the reason all past replies didn’t made any sense to me.
Huyen Anh really has to pull up her socks in understanding client questions & has to reply in such a way that client doesn’t come back again.
I appreciate your responses Ken.
Hi prabhat1205,
Thank you. Just give me some bit more time to find out the solution for this case.
Hi prabhat1205,
I made some custom changes to make it right.
Please help me check again.
I really hope you can consider changing your rating 
. I know the inconvenience you had and I’m truly sorry. But it’s really not related to the theme.
Where to exactly login as an instructor? When I login on the right on top I can see my profile but can’t edit any courses. https://d.pr/i/sIkDR5 For me it looks like the same for instructor and user..
Hi collini6,
I have check the instructor demo account and it still working fine. Please take a look http://prntscr.com/jqirfd
When visit backend, instructors can access menu LearnPress – where they can manage their online courses.
Please check again and let me know 
Ok, but it would be great if you could add the Link to the Admin Page? I was logged into the frontend and there it doesn’t work
Hi collini6,
Please check it out https://educationwp.thimpress.com/wp-admin/edit.php?post_type=lp_course
Hi,
I have a problem width Learnpress settings.
in Learnpress -> Settings -> Profile Tab -> Courses per page,
when I change the courses per page, It doesn’t work. and displayed the same ten numbers on one page.
how can I do? please help…
thank you
Hi mantiq,
Thank for your report. I will discuss more with our developers. An update for LearnPress will be released soon.
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Hi, is there any shortcode to display one particular event on the page?
for example, I want to show one event from https://educationwp.thimpress.com/events/
fixed;) please ignore. One more thing. I added google api key for event maps. Maps are not showing… do I need to setup something more except adding the key into events settings?
Hi Michael118,
About the Google Map API, I have checkoed again and it’s still working fine.
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “Michael118 – Eduma Support”. Will try the best to help you out.
Hi Ken, pls note we install SSL and setup-ed but green padlock not appear on main page pls type our url www.aastacademy.com to see it i need your help to correct it and let green padlock appear ,thanks
i solved it
Hello,
It is More than 36 Hours; there is no response from you. I am really worried and frustrated about my site and your Theme. I don’t what will happen after shift the demo site to my Main Domain and after active operation. Will I face the same problem every time?
Wish you will be agree that, it is really very painful when the Money site is Down for Bug/Error. On the other hand I am facing maximum time delay in your response/support. And for all reason I am very upset about my project.
Wish you will help me to make my site live and run it smoothly.
One More Thing, as I am getting delay in your support, please extend my support few more days.
Hi sumonahmmed,
Sorry for the late response. It was weekend. But we didn’t make any more changes on your site.
I have checked again and there is nothing wrong with it too. Please check again and let me know.
Hello,
Yes, the site is Okay Now because I have uploaded the Old backup files last night when I was not getting any response from you.
The site was showing the Message “Fatal error: Class ‘Thim_Widget’ not found in /home/bestlap1/public_html/ait.bestlaptopandnotebook.com/wp-content/themes/eduma-child/functions.php on line 15”
And may I know why you don’t make any more changes or provide support? Because of My Support is Expire RIGHT?
If yes, then I want to say that Every time I got late support and too much delay, its kills my support days/times, and for the reason, you should provide few extra more days support My Dear Friend
I Think I may expect it from you. Though, I will renew my Support soon.
Thanks,
Hi sumonahmmed,
Please do not create more duplicated comments.
“we didn’t make any more changes on your site” – I mean the last time we make those changes, no issues happen. We did not stop providing support.
Okay Nice.
Actually this Message showing after your change and I did not do anything in the theme or plugins Dear Friends. However, Leave it because It is okay Now.
Tell me One thing The course Category is not showing its Title and and Breadcrumb see the Screen Shot Please: https://i.imgur.com/OhintZr.png
I want to show it like the that: https://i.imgur.com/7B9euG7.png
How can I do that?
Hi sumonahmmed,
Please share the category URL so I can check.
Hi sumonahmmed,
I’m checking…
Thanks
Hi sumonahmmed,
Please check again.
Great job. Yes, It is working.:) Thanks a Lot
Hello,
The Course category is again come to its old scenario. There is No Title and and Breadcrumb. Take a Look Plz: https://ait.bestlaptopandnotebook.com/course-category/wordpress/ and https://ait.bestlaptopandnotebook.com/course-category/seo/I just updated the Thim Core Plugin and did nothing more than the Update.
See screen shot plz: https://i.imgur.com/hPH0Afz.png
Hi sumonahmmed,
I’m checking again.
Hi sumonahmmed,
It’s fixed now.
Yes, Nice to See. thanks
Can you tell What was the issue or What you have done to make it solve?
Hi sumonahmmed,
There is a issue in LearnPress. I temporary fixed it for your site. An update will be available soon. Don’t worry about it.
Okay. Wish that Update will fix the issue permanently.
Definitely
Is it possible just have the purchase option capture user info and not change a credit card ? i have a client who just want to list what courses they offer.. the length of each course the instructor.. and price.. when they click add/purchase it captures their data and then the office follows up with them and they pay for the course in person at the office?
Hi trinicloud,
You can use Offline Payment addon for that . This addon is included in the theme.
Hi, I need to show Transportation options on checkout page for courses. Can you tell me Where is related code?
I can’t find any code about shipping. can you help me for find shipping codes?
Hi,
We are getting JS errors after installing a mobile slideout plugin. They are saying its a theme issue. Console errors are: ‘cannot read property ‘greensock’..., thelaststickySidebar is not a funtion, thimcontentslider is not a function.
Can you please advise.
Thanks, Ryan.
Hi Ryan,
In this case, I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “krause54 – Eduma Support”.
Hi Can each teacher add courses and exams or not ??
And if you have exam When the student succeeds, he gets a certificate or not
Hi Fantastic_,
Yes, teachers can add those online courses. Those courses include exams (online quizzes).
When students pass a course, they will get a certificate
The course author can easily create beautiful certificate templates.
Let me know if you need any assistance.
I just installed ssl on my site and look the entire look is destroyed. any ideas :/ www.educateachange.com
if there needs to be a change in the styling i can send you my settings. please make sure that i can get the fully secure connection the green padlock
Ok so now the when ever i start ssl the browser bloks many parts of the website becuase i think they are not https. so please can u make changes to the style sheet etc so that https can view them too
Make my site work fine with ssl please
As soon as I enforce https on the site and then login the site gets damaged :/ any idea please correct the issue. Moreover, the ssl says that images on the site are not secure. Can you help please
Hi flexhazel,
Please share the site info and the cPanel so I can check your site more carefully. Just email me to edusupport@thimpress.com with subject “flexhazel – Eduma Support”.
I don’t know why it is showing like that. Are you Working in My Site? The is showing This Message Now “Fatal error: Class ‘Thim_Widget’ not found in /home/bestlap1/public_html/ait.bestlaptopandnotebook.com/wp-content/themes/eduma-child/functions.php on line 15”
Please take Necessary action as soon as possible.
Hi sumonahmmed,
Sorry for the late response. It was weekend. But we didn’t make any more changes on your site.
I have checked again and there is nothing wrong with it too. Please check again and let me know.
Hello,
Yes, the site is Okay Now because I have uploaded the Old backup files last night when I was not getting any response from you.
The site was showing the Message “Fatal error: Class ‘Thim_Widget’ not found in /home/bestlap1/public_html/ait.bestlaptopandnotebook.com/wp-content/themes/eduma-child/functions.php on line 15”
And may I know why you don’t make any more changes or provide support? Because of My Support is Expire RIGHT?
If yes, then I want to say that Every time I got late support and too much delay, its kills my support days/times, and for the reason, you should provide few extra more days support My Dear Friend:).
I Think I may expect it from you. Though, I will renew my Support soon.
Thanks,
Dear
The students when they take the course tests: “Escuela de los Enigmas online” the correct questions appear as “skipped” (attached image) which causes that they do not reach the necessary qualification to approve it therefore they can not obtain the certificate.
image: http://es.tinypic.com/r/33aqb6f/9
Please
Is it possible to book events without login?
Hi rea1ity,
Right now the system requires the login 
But we will consider about adding Guest Checkout option for events registration.
Hi there, my support expired so I purchased a new term and your support site won’t accept the purchase code. How can I get help please?
Hi jewel_bug,
Sorry about that. Please check again and let me know.
Hello!! I want to know if the theme is compatible with the memberpress plugin
sorry, i found the aswer
Hi f5estudio,
, it’s integrated with Paid Memberships Pro plugin.
Let me know if you need any further assistance
Hi! thanks for answering, do you know if I can work with active campaign?
Hi f5estudio,
Sorry, can you let me know in more details?
How long should I wait? I sent you email 1 weeks ago. my issue is mobile webpage’s font (rev slider) is thin. Can you check ?
I sent you my information
why no reply?
Hi bestanomon,
I might miss your case. I’m gonna check again.
Hi bestanomon,
You are using Impact font, and this one is not supported on mobile devices
Can you consider changing the font?
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