279 comments found.
pre question :hello, if I buy anytheme from u in general and I want to make a website for a client and want to write in copyright that I make this website: esigned and developed by me is that legal?
Hi, Thanks for your interest in our theme. yes, that is legal. Thanks!!!
Hi, I’m planning on purchasing this theme. How long will support be available for it?
Hi, Sorry for reply quite too late at the weekend & thanks for your interest our theme. Support is available for 6 months, after you can extend support. But don’t worry, support expired, if you need help we still support you, however, priority will be slightly lower. Thanks!!
Is there page border option ? ( like in the Spring theme http://themes.g5plus.net/spring/home-01 )
Thank you
Hi, thanks for your interest my theme and sorry for replied quite too late. Unfortunately, Megatron haven’t got this feature as you want. Sorry very much and hope you find another item can. Please back to me for next projects. Have a nice day. Thanks
Hi there! I’ve add the previous & next button navigation to my item pages, I want to remove it actually but couldn’t find from where I did it. Can you help me in this please. Thank you.
Hi, please go to my help desk at http://support.g5plus.net/ , create topic & give me your account website, FTP account. I will check and guide to you in details. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
Hello I changed my wordpress version to 4.9.8 and in my Megatron Theme the bakery builder does not work. I can not build or lay out pages with the visual builder that comes with the theme. Any help or idea of how to solve the problem Do I need to buy back the theme, the support, or anything else? Thank you in advance, Antonio
Hi, Your support has expired so long, you should extend support for fast and full support. Then, please go to my help desk at http://support.g5plus.net/ , create topic & give me your account website, FTP account. I will check it for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
do you know if this theme works with Autoptimize plugin? or W3 Total Cache?
Thanks for your questions, i tested with W3 Total Cache(free version) before and it work. If you have problem, go to my help desk at http://support.g5plus.net create topic there, our suport team will check for you. Thanks
Hi I created Each Of Team Member Page (Profile Page) And Want To Link it With Team Section
How To Do That???
Thanks In Advance
Hi, Please go to my help desk at http://support.g5plus.net/ , create topic. I will support for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ . Thanks!
How To Change Social Icon And Their Links In Top Bar And Footer G5Plus: Social Profile
Very poor Support Team Bro
Why Just I Dont Need Tumbler But ITs Steel Showing There
Thanks for your comments, please go to my help desk at http://support.g5plus.net for further support. If you want support here, please comment with account which you bought my item. Thanks
Hello,
I am trying to install an SSL certificate on my website. I can get the SSL to function properly on all pages except pages featuring a portfolio, i receive this error “Mixed Content: The page at ‘https://gyptecdrywall.com/commercial-projects/' was loaded over HTTPS, but requested an insecure image ‘http://themes.g5plus.net/megatron/main/wp-content/themes/megatron/assets/images/arrow-down.png'. This content should also be served over HTTPS.”
Please help.
Hi, Please go to my help desk at http://support.g5plus.net/ , create topic & give me your account website. I will check it for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
Megatron 2.7 There is a bug in assets/js/main.js when using Chrome and loading an SVG logo. main.js:1124 Uncaught TypeError: Cannot read property ‘value’ of undefined
I am fixing this myself so I don’t have a site for you to look at, but here is the relevant code:
fixStickyLogoSize: function() {
// if IE
if (G5Plus.common.isIE()) {
var $logo = $("header .logo-sticky img");
if ($logo.length == 0) {
return;
}
var logo_url = $logo.attr('src');
if (logo_url.length - logo_url.lastIndexOf('.svg') != 4) {
return;
}
$.get(logo_url, function(svgxml) {
/* now with access to the source of the SVG, lookup the values you want... */
var attrs = svgxml.documentElement.attributes;
},
var pic_real_width = attrs.width.value; // Note: $(this).width() will not
var pic_real_height = attrs.height.value; // work for in memory images.
if (typeof(pic_real_width) == "string") {
pic_real_width = pic_real_width.replace('px', '');
pic_real_width = parseInt(pic_real_width, 10);
}
if (typeof(pic_real_height) == "string") {
pic_real_height = pic_real_height.replace('px', '');
pic_real_height = parseInt(pic_real_height, 10);
}
}, "xml");
if (pic_real_height > 0) {
$logo.css('width', (pic_real_width * 30 / pic_real_height) + 'px');
}
}
NOTE that if (G5Plus.common.isIE()) { should be evaluating to FALSE in chrome but it is evaluating to TRUE, so I think if you fix that, you’ll be OK. It does not hurt the way the logo is displayed.
here is a better isIE function to use: https://stackoverflow.com/a/4228216/8524018
Hi, Thanks for your opinion. We will consider & fix it. Thanks you very much!
.
When will the next Megatron be released? WooCommerce was updated and now we get template warnings. Some examples: megatron/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0, megatron/woocommerce/cart/cart-shipping.php, megatron/woocommerce/cart/cart-totals.php, megatron/woocommerce/cart/cart.php version 3.3.0 is out of date. The core version is 3.4.0, megatron/woocommerce/cart/cross-sells.php, megatron/woocommerce/cart/mini-cart.php, megatron/woocommerce/cart/shipping-calculator.php version 3.2.0 is out of date. The core version is 3.4.0, megatron/woocommerce/checkout/form-billing.php,
Thanks!
Hi, thanks for let me know and replied quite too late. I just update to v2.7, updated WooCommerce, here is change log: http://themes.g5plus.net/megatron/changelog.html Thanks
you have a JS error that only surfaced recently (I think due to core WP updates). It is in /wp-content/themes/megatron/g5plus-framework/tax-meta-class/js/tax-meta-class.js, line 157 I get a JS exception in chrome console when I try to edit a category. This error prevents me from uploading images for the title background. I’ve already worked around it, so no worries, but you might want to test.
hi, I want to check your website. Please go to my helpdesk at http://support.g5plus.net/ , create topic & give me your account wordpress. I will check issue navigation is not working and custom the full image link wherever you click on the image. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp.Thanks!
Checking my website will not help because I’ve already changed your javascript code so it will not give this error. Install the latest wordpress and woocommerce, install your theme (version 2.6) and all required plugins, then add a PRODUCT category and then try to edit it. You will get a JS error. I’ll give you the error if it helps: Uncaught TypeError: $(...).wpColorPicker is not a function at HTMLDocument.<anonymous> (tax-meta-class.js:157)
Hi, Thank you for your information. We will update wordpress lastest new version and do follow to find this error. Thanks again 
Thanks. Your release of Megatron 2.7 does not fix the error.
Hi, thanks for your comments. I checked issues on local before submit to ThemeForest, but everything is ok. I need to know: did you install third-party plugins?(which my theme doesn’t recommend). If not, let me know, we will discussion via skype to check directly on your website to find problem. If yes, i’m not guaranteed my theme compatible with other plugins so i think I need account to check directly also. Hope you contact and cooperate with me to improve my item better. Thanks
Even it didn’t show thumbnail
Hi, I’m wondering if you have purchased our theme yet. Your case, I need account to check. If you have purchased, please go to my helpdesk at http://support.g5plus.net/ , create topic & give me your account wordpress, there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!!
Hi, thanks for your interest my theme and your question. I fixed my slider as your required, please check with link above( http://themes.g5plus.net/megatron/main/home-business-01/ ) Slider still working even mouse over/stop on slider. Any questions, let me know. Thanks
it still stop, but can i change or clear this attribute from dashboard or from the customizer ?
It is a options of Revolution Slider, just On/Off, here: http://prntscr.com/jaa8qi
thank you sir, best regards
Any issues, feel free let me know. Hope you will like & buy our theme. Thanks you very much 
Hello,
How do I add particles (same as video background) in a slider revolution?
Thanks, Igor
Hi, Ignor If you want to add a video background in a slider resolution, please edit row and click in “Use video background?” as image: http://prntscr.com/irupwq, thanks so much
Particles did not work. I want them to appear over of the revolution slider, but it’s not a video.
When you add a custom icon to an interactive banner, the following problem occurs:
http://prntscr.com/isgkwdHow can I correct that?
Hi, I bought the Megatron theme a few months ago, I took it on a page. Later I changed the page for another theme and deactivated Megatron. Today I want to return with Megatron but it does not charge me. I changed all the parameters and still does not load, to what the problem is due. In my hosting they say that everything is fine. It will be that as I loaded it once, the license was lost ?, How can I solve this problem ?, Thanks.
Hi, If you want to return with Megatron theme, please reset database (you can use wp-reset plugin: https://wordpress.org/plugins/wp-reset/ to do that – Remember to back up your data before proceeding to reset). Later activate megatron theme & install everything (plugins required, demo data again). Let me know if you still need help. Thanks!
Hello, I’m checking your theme and it looks great. The timeline of posts is what i’m searching for, so the question is… is it possible to create a central timeline for posts – main line in the center of fullwidth layout, and posts on the left and right of it, line here: http://mall.cmsmasters.net/timeline-blog/
best regards, Greg
Hi, Thank for your interest in our theme. Our theme have timeline for post as here: http://prntscr.com/iikcez . With your request, of course we can customize it but it will take a lot of time, so i’m so sorry
Thank you again!
Hi! I found a bug and I guess its not a new one and maybe someone asked about it before. When I change on a page an element of visual composer it makes a fast scroll to the bottom of the page and I have to manually scroll to change another item and so…. with every element or change of visual composer.
Do you know how to fix this issue?
Regards
Hi, Your case I need account website to check, please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress, there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
Hi, There is more and more bug on Visual Composer because of new updates of Wordpress. Can you tell me if you are going to update the template and Visual Composer? I am in the perspective of buying a new leniency hence my question. Thanks
Hi, Can you tell me the error you are experiencing?so I can support the faster. About issue update VC, with each version update of it, you can download and manual install, go to here: http://support.g5plus.net/forums/topic/download-revolution-slider-visual-composer/
Hi. As for the bugs i was talking about i can give you two examples : - when I make a change and save it on my page via Visual Composer , I directly arrive at the bottom of the page. - I can’t give a name in the button settings as I used to (i can only give the URL). Thanks for your help
Hi, your case we need account to check & fix. please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress there for further support, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ Remember check “Set as private reply” here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ when send private information as account website or ftp. Thanks!
Hi. Slider revolution not working on safari. Do you know something about it or how to fix it?
Regards, las plantas
Hi, Our supporter supported for you: http://support.g5plus.net/forums/topic/revolution-slider-not-showing-on-safari/#post-55137. Please re-check, thank you very much!