1737 comments found.
hello,
A few questions:
Do you use font awesome for icons? Do you have animated icons? Parallax backgrounds? Video slider backgrounds?
Also, your other theme is older but it seems to have more options. Would it be smart do buy it instead?
thanks
Hello Josephhh!
Font awesome is available in theme. There are no animated icons in theme. Parallax and video backgrounds are available, please check some examples in documentation article.
As for the options, both our theme are customizable could you please get in touch with us via Envato contact form and let us know what features you’d like to have. We’ll provide you with more detailed information.
Best regards,
DFD Support Team
I purchased your theme and paid all 41$ but when I install and conigure i get this message on screen “NO LICENCE FOUND”
Hello Sanjivrai!
Please clarify where do you see the message? If it’s related to the plugins, please check the following article: http://nativewptheme.net/support/knowledge-base/plugins-activation.
Best regards,
DFD Support Team
Hi, I am trying to register for support, but when I enter my purchase code on your support website it refuses to accept it. How else can I contact support?
Hello DanCr!
Please, get in touch with us via Envato contact form and we’ll be able to help you with the registration.
Best regards,
DFD Support Team
OK. In the meantime, one quick question: Is there a standard location for the front page header image in each of the demos? Haven’t narrowed down the design I want to use, but playing with a few and trying to figure out how to swap out the main header images. is there a standard location for these? Or is each demo different?
Hello DanCr!
There is no standard location as we have used different elements on different demo layouts. Plase contact us and clarify what image you’d like to change and we’ll provide you with the instructions.
Best regards,
DFD Support Team
Hello, I’ve tried using my purchase code to login to ticket support but it doesn’t seem to be working. Please get in touch to let me know how to register. Thanks!
Hello Sebasagosta!
Please, get in touch with us via Envato contact form and we’ll be able to help you with the registration.
Best regards,
DFD Support Team
We are having issues with blog categories on our site. When we put a post in a specific category and try to filter by category, it does not display the correct posts.
Hello Puzzlepiecesmarketing!
Could you please submit a ticket in our support center and email us the link to the page in questioning and WP access detail?
Best regards,
DFD Support Team
Hello, I just have a quick question when I am adding a Single Image, and select the lightbox option to open the image in lightbox, there is some text that I can’t find where to edit.
When clicking on image the text at the bottom says: Image module open in lightbox, where can I edit that part?
Hello Felipunkd!
Could you please submit a ticket in our support center and imail us the link to the page in qustioning and WP access details?
Best regards,
DFD Support Team
Hello. Could you please tell me how to change the date line from h1 to p and dfd-page-subtitle under the date from h2 to h1.
Here is link to my site: http://liberty-adriatic.com/DMC-montenegro/.
Hello Tilenk!
Could you please submit a ticket in our support center? Our team will help you.
Best regards,
DFD Support Team
Do NOT believe that this theme is easy to customize. It is very complicated for a Wordpress beginner. It frustrated me tremendously and most of the changes I tried did not work well. If you are new to Wordpress look elsewhere. This is not the theme for you.
Hello Kimosh!
Clients opinion is highly important to us so we’ll be grateful if you let us know what was difficult for you in our theme.
We’ll be grateful if you let us help you with the theme, just submit a ticket on support forum: http://nativewptheme.net/support/support-ticket or contact us via Envato contact form: https://themeforest.net/user/dfdevelopment#contact.
Best regards,
DFD Support Team
Hola,
no puedo instalar el tema me sale:
la instalación del tema a fallado.
Por favor ayuda.
Hello Bruceccpe!
Could you please submit a ticket in our support center and provide us with the WP and FTP access details.
Our team will help you.
Best regards,
DFD Support Team
I try but it is impossible to load the seventeenth demo. It is “still” loading but doest work. What to do ?
Hello BartoszKozak!
Most probably the issue is caused by low server configuration. Could you please submit a ticket in our support center and provide us with the WP and FTP access details?
Best regards,
DFD Support Team
Message was sent. PLEASE ANSWER AS SOON AS IT IS POSSIBLE 
We’ll get back as soon as possible.
Best regards, DFD Support Team
is the theme support Arabic language and RTL ?? and 3.4 woocommerce
Hello Alawialkaff!
The theme is compatible with the woocommerce and support RTL. Please check out RTL demo here.
Best regards,
DFD Support Team
i received an email saying there’s an update. can someone help me install it?
Hello Adrianlindesign!
Could you please submit a ticket in our support center and provide us with the WP and FTP access details.
Our team will help you.
Best regards,
DFD Support Team
Demo Import not importing – “26 Home” and “Shortcodes”. When I try and import these two, the preloaded wheel spins for hours, and never imported anything. Is there a setting that I have to make in order to import either of these…or can you help figure this out? Thanks!
Hello DeepLight!
Most probably the issue is caused by low server configurations.
Could you please submit a ticket in our support center and provide us with the WP and FTP access details?
Best regards,
DFD Support Team
Could you direct me to where I submit a ticket? Thanks!
Please use this links.
Best regards,
DFD Support Team
Hi ..I used rotate box on the tabs in my home page with image for front and description for back. In desktop they work grate, but in mobiles preview rote box not showing the information in the back. please help me ASAP.
Hello LiquidApps!
Could you please submit a ticket in our support center and provide us with the WP access details.
Our team will check the issue and help you to get it resolved.
Best regards,
DFD Support Team
Hi. My Demo Importer isn`t working, what can we do?
Hello Doktorfausto!
Please submit a ticket in our support center and provide us with the WP and FTP access details.
Our team will check the issue and help you to get it resolved.
Best regards,
DFD Support Team
Do you own his .psd to sell too? or if I buy could they supply me?
Hello Renatopasquini!
The PSD files for the demo layouts are included in the theme.
Best regards,
DFD Support Team
Hello, I bought this topic a long time ago, I have a problem in the blog, the images create a new page, that url that I create, damages me the SEO, how can I make it not create the pages?
Hello Jonasjawa!
It’s default WordPress functionality. Please check < a href=”http://www.wpbeginner.com/wp-tutorials/how-to-disable-image-attachment-pages-in-wordpress/”>this article.
Best regards,
DFD Support Team
Hello.
Just wondering, How do you change a title in portfolio archive and add a menubar in header?
Hello Touma08!
As for the header it can be defined in Theme Options > General Options > Layout settings > Archive Pages Header. As for the title, there is no option to change it.
Best regards,
DFD support Team
Hello.
Cant we just add a filter options on php? Also i meant a button that needs to be inserted to the menu bar.
Thanks
Touma08, as or the button, you can create your own header via Theme Options > Header builder and add the button there. Please check this article for more detailed information.
As for the filter, could you please submit a ticket and provide us with some more details about the request?
Best regards,
DFD Support Team
Posted a ticket. waiting for response. thanks
Touma08, thank you for the information. We’ll email you back as soon as possible.
Best regards,
DFD Support Team
Hi there, I’d like to create a custom menu that behaves like the Header 4 preset – the menu sits ON TOP of the slider, not above it. I can’t seem to achieve this. Please help!
Hello Henryscat666!
Please check Header builder in Theme Options > choose header style 4 preset and copy it. So you will create the header like style 4. Please checkthis article for more detailed information.
Best regards,
DFD support Team
I tried that – doesn’t work. Copied style 4 and the header is still a separate entity above the slider
Henryscat666, could you please submit a ticket and provide us with the link to the site and WP access details to check your header?
Best regards,
DFD Support Team
Hello!
When will the next major update be released? Interested in new design demos and new features. Also interested in an updated mobile menu for Native. A better design and functionality.
I’m also interested if the update from May 5, 2018 contains any major improvements in (first of all) SPEED, customizations, design, etc. The changelog was not updated in the product’s description.
Thank you!
Hello Avrcata!
As for the major update, unfortunately, we do not have new information for you. The theme was updated 26.03 as mentioned in the changelog. We just added some changes to theme’s page so you see that it was changed May 5, 2018.
Best regards,
DFD Support Team
