13033 comments found.
Hi,
How can I add a button to the hover box element?
When I tick “yes” to “Add Button” I only receive an error message when trying to see the preview and there is no field where I can insert a link or style a button.
Thank you
Hello Deianiira!
Could you submit a ticket on our support forum and email us the link to the element in questioning and WP access details?
Best regards,
DFD Support Team
We have emailed you back but got an error: “Recipient address rejected: undeliverable address: User does not exist” Please check the email you have used for the registration on the support forum. Let us know the valid email address so we can resend the email
Best regards,
DFD Support Team
Hi,
Sorry I must have entered a differnet address. Please get back to me via: deia@simmentalerbier.ch
Thank you for the correct address!
Best regards,
DFD Support Team
Hi, I’m going to buy the theme because I need to make changes to an existing website made by another dev. and he didn’t release license code. I have one question: I would like to use a simple fixed button to the bottom right of every page (i. e. it would always be fixed there when scrolling down the page). I’d like that button to be placed like the one I see in your demos, just next to the “scroll to top” arrow in the very bottom right corner. Is something like that possible?
Hello Simonetor!
There is no such feature in the theme, the button is added by our custom plugin created for demo pages. Could you please email us via Envato contact form we’ll check what can be done.
Best regards,
DFD Support Team
How can I solve the problem? Thank you.
Hello Miraide!
Could you submit a ticket and email us the WP and FTP access details for cheking?
Best regards,
DFD Support Team
ticket sent
Thank you for the information. Get back to you as soon as possible.
Best regards,
DFD Support Team
Kind regards
Hello MarathonAd!
Please check this article > Anchors. Please read the notice ont the bottom of the artile as well.
Best regards,
DFD Support Team
Dar – I just purchased the Ronneby pack and I would like to upload the full SCROLLING CONTENT DEMO as it is exactly what I need. Is that possible? if yes, how do I do this? Thanks ! Joost
Purchase code:e1464d17-ccdc-4d46-94dd-e0ee283b17e4
Hello Joost!
Please install the theme and all required plugins. After that go to Appearance > Installer panel and click to the layout you’d like to have. Please check this article.
Best regards,
DFD Support Team
Hi, when I post my website link on facebook, the preview is blank. Where should I insert the preview image? Thanks
Hello Mondozetechnology!
Could you submit a ticket on our support forum and email us the link to the page you are sharing?
Best regards,
DFD Support Team
Hi, is it possible to use the layout (content area incl. both sidebars} as 100% wide? Thanks
BTW: I am using the Health Center Demo.
Hello Designkolchose!
Could you submit a ticket on our support forum and email us the link to the page with both sidebars? We’ll provide you with the detailed information.
Best regards,
DFD Support Team
Hi, I am facing an issue on Revolution Slider of this theme. When I click Revolution Slider on the Admin Panel, it shows 404 Page Not Found. I have tried deleted and reinstall the Plugin, but it doesn’t work.
May I know how to solve this issue? Thank you.
Hello Leoz91!
Could you submit a ticket on our support forum and email us the WP access details and link to the site?
Best regards,
DFD Support Team
Hello! Is the Backend also available in German?
Sunny greetings
Jens RübsamHello Jens Rübsam!
The theme is already localized in three languages: English, German and Russian. So when you set German in Settings > General to be your site languages, the translated version of the theme will be shown. Also, you can always edit the translation and correct it if needed. Please let us know if any questions appear, we’d be glad to help.
Best regards,
DFD Support Team
Hi,
I am trying update the portfolio page with the WPBakery Page Builder but the changes are no reflecting on the frontend.
The frontend is also spitting out html code.
http://corum.clientdemo.ca/my-product/burger-king/The template that is saved in the backend is here:
http://corum.clientdemo.ca/burger-king/Can you please help.
Regards Sublime
Hello Sublime!
Seem you have tried to add WPBakery Page Builder, but set Layout type – Default.
The portfolio items within our theme can have the default structure with different gallery types (small images, big images etc) or can be created with WPBakery Page Builder elements.
To create the portfolio with WPBakery Page Builder elements, please, navigate to Portfolio item Editor > Single Portfolio item options > Layout type and select > For Page Builder only.
Best regards,
DFD Support Team
Hi, from http://rnbtheme.com/twenty_eight/ The moutain background that on movement, which contains words like “Various stylish shop layouts and elements Easy E-Commerce plugins integration.”. When I am in mobile browser (safari/chrome), the background image dissapear. Another issue is when it is on mobile, 3 rows of features became 2, the middle one will dissapear, left with “Various stylish shop layouts and elements” and “Top premium plugins included and integrated”. How should I solve that? Thank you!
Hello Mondozetechnology!
Could you submit a ticket on our support forum and we’ll check the issue and check what can be done. We have already share it with the team for checking.
Best regards,
DFD Support Team
Several try for install theme, couple of time upload somehow restart never reach 100%, when finally reach 100% --500 Internal Server Error popup…(using wordpress theme installer)
Hello Bernardyap!
Most probbly you have low server configuration so you have faced with the issue. Please try to install the theme via FT, please check more details here.
In case you need our assistance, please, submit a ticket on our support forum.
Best regards,
DFD Support Team
Hello. Why are not my emails answered ?!
Hello Mrspc!
We resolve the tickets in order we have got them, you have resent the emails several times and placed you lowed and we need more time for the response. We’ll get back to you as soon as possible.
Best regards,
DFD Support Team
OK. Thanks. So I’m waiting.
Always welcome!
Best regards,
DFD Support Team
Good evening
we want to know several things about the template:
1) Is it possible to configure the template on fullscreen with border like this site: https://www.lenarcisseblanc.com/suites/suite-cleo/ 2) Is it possible to synchronize Booking.com and bookings of the site?
Thanks in advance. Cordially.
Hello Litoko!
1 You can add the frame, please check < a href=”http://rnbtheme.com/corporate_one/”>this page as example.You can define the frame width if needed.
2 There is no booking feature in the theme, we haven’t checked if it’s possible to integrate the theme with Booking.com. Probably you will need the plugins for this purpose.
Best regards,
DFD Support Team
Hello, do you offer a customization service? We have found a suitable solution for online booking. Looking forward to reading you, thanks in advance.
Hello Litoko!
Could you please email us via Envato contact form we’ll provide you with the requested information?
Best regards,
DFD Support Team
Hi, I wish to use the structure of the component appeared in your ronneby main website, at the part of “There are so many themes why Ronneby? Ronneby is a combination not only of modules and plugins, but also includes powerful options panel. Moreover, you get 40+ ready demos and devoted professional customer support.”. I want to have the same (1) (2) and (3) structure, which component and settings is that? Thanks
Hello Mondozetechnology!
You are referring to the promo page, which is not created with Wordpress but is the HTML version of the site. Please submit a ticket on our support forum and we’ll check what can be done to replicate this section.
Best regards,
DFD Support Team
Hello, I am working on a clients website that I didn’t build but it uses your theme and I would like to use woocommerce to setup some paid courses for her. However after downloading woocommerce it says “Your theme (Ronneby) contains outdated copies of some WooCommerce template files. ” Is there anything on your end that can fix this or do I need to update them myself?
Hello Echmelik!
Please make sure you have the latest theme version on the site as we have updated files in the theme. Please check this article for more detailed information.
Best regards,
DFD Support Team
Hi guys, Thank you for an amazing theme.
I have a simple question about the front page examples.
How can I get the same as you’re using on your site here: http://rnbtheme.com/ ?
Thank you,
Hello Cuuta!
Thank you for the attention to our theme!
You are referring to the promo page, which is not created with Wordpress but is the HTML version of the site. Please submit a ticket on our support forum and let us know what sections you’d like to replicate. We’ll check what can be done.
Best regards,
DFD Support Team
Hi, is that possible to create a table in this theme?
Hello Mondozetechnology!
You can add the table with the help of the Text block, check this screenshot.
Best regards,
DFD Support Team
Thanks again! 5 stars support!
Always welcome!
Best regards,
DFD Support Team
Hi, I am trying to add a new social account module into my page but once the pop up is open it will not close. If I click set link it just reloads the page.
Looking at the console it is error’ing….
TypeError: e.dom is undefined[Learn More] load-scripts.php:421:42 d https://safedatalogistics.com/wp-admin/load-scripts.php:421:42 mceRefresh https://safedatalogistics.com/wp-admin/load-scripts.php:421:3501 refresh https://safedatalogistics.com/wp-admin/load-scripts.php:421:2566 open https://safedatalogistics.com/wp-admin/load-scripts.php:421:2376 init/< https://safedatalogistics.com/wp-content/plugins/js_composer/assets/js/dist/backend.min.js:6:16872 dispatch https://safedatalogistics.com/wp-admin/load-scripts.php:3:12392 add/r.handle https://safedatalogistics.com/wp-admin/load-scripts.php:3:9156Hello Wintertong!
Could you please submit a ticket and provide us with the WP and FTP access details?
Best regards,
DFD Support Team
Hi, I just bought the theme. I have a question regarding the pages. I see from the demo http://rnbtheme.com/twenty_eight/ there is a menu with Pages-> About Us -> 1. About Us, 2. About Us, 3. About Us…. When I import the theme I didnt see any pages of it. Where can I obtain these prebuilt pages? Thanks
Hello Mondozetechnology!
The requested pagea are included to Additional pages demo content.
we recommend you to use WordPress Importer to import the layouts.
While installing the content via Appearance > Installer panel the theme options and Revolution sliders will be overwritten and you’ll get only the ones from the last installed layout in the end.
To avoid that, we’d recommend you to use WordPress importer to install additional layouts/demos.
Navigate to Tools > Import > install and activate the WordPress Importer > and select the file to import the content from.
E.g.: for Additional Pages Layout import select the file from the following path – \themeforest-11776839-ronneby-highperformance-wordpress-theme\Mainfiles\import\pages\dummy_pages.xml.
In case you need our help, please submit a ticket and provide us with the WP access details. We’ll help you.
Best regards,
DFD Support Team
The solution above solved my issue. Thank you very much for solving my problem in a minute. I am grateful for it.
Glad to help you!
Best regards,
DFD Support Team
