Discussion on Ronneby - High-Performance WordPress Theme

Discussion on Ronneby - High-Performance WordPress Theme

4.82 (2,237 ratings) 4.82 stars
Cart 25,208 sales

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11857 comments found.

tomkain

tomkain Purchased

a0e17ba4-f055-443a-b7c6-3048d1824c82

I deleted a website but did not deactivate the theme. Could you please activate it again so I can use thee purchase code again?

best

Chris

reply to: cineline@mac.com

Hello Chris!

Could you, please, submit a ticket <ahref=”http://rnbtheme.com/documentation/support-ticket”>here and clarify the purchase code? We’ll check it for you.

Best regards,
DFD Support Team

Dear DFD Support Team, I have 4 purchase codes which are not working any more when I install the new version of the ronneby theme and fill in the purchase code in the theme settings? The purchase codes are already a few years old, but they should work nevertheless! I don’t want to renew support, because this is not my fault. I can sent you the 4 purchase codes which are in my envato account, I want to deregister these 4 codes first and then activate it. Thank you.

Hello Code_Meets_Design!

Could you, please, submit a ticket here and clarify the purchase codes? We’ll check it for you.

Best regards,
DFD Support Team

I cant submit a support ticket, it does not work with my purchase codes.

You cannot register as you are already a member https://prnt.sc/12itc65. Please login with your email and password.

Best regards,
DFD Support Team

Astghik

Astghik Purchased

I’m trying to activate my theme, but the purchase code is not working.

It says ”please enter a valid code”

Hello Astghik!

Could you, please, submit a ticket here? We’ll check it for you.

Best regards,
DFD Support Team

kfaer

kfaer Purchased

I’ve your theme assigned to my deleted domain and need to re use on a new domain cannot do deactivation and cannot raise a ticket, please help

Hello Kfaer!

Could you, please, submit a ticket here? We’ll check it for you.

Best regards, DFD Support Team

kfaer

kfaer Purchased

Not able to login to your ticketing system and when i’m using the purchase code it showing error

You cannot register and you are a member https://prnt.sc/12km4ky, just log in using your email and password. The pass can be restored here http://rnbtheme.com/documentation/wp-login.php?action=lostpassword.

Best regards,
DFD Support Team

Hello, i have no idea how to import elements to my new installed wordpress. What should i do?

Hello Esencjasklep!

Please check this article.

Best regards,
DFD Support Team

Activation code not working after i click “Activate theme” nothing happens.. what should i do?

Hello Esencjasklep!

Could you please, submit a ticket here and clarify the WP access details? We’ll help you.

Best regards,
DFD Support Team

button “activate theme” not work. Same with button “deactivate theme”. I have no idea what should i do now. I got purchase code which not work.. or it’s just problem with your Ronneby plugin?

Please provide us with the requested details via email. We’ll help you.

Best regards,
DFD Support Team

Is there a way to disable the footer on a specific page? Also, how do I make button typography responsive so that it breaks onto the next line when the screen is narrow enough?

Hello Thewayfaringcollegiate!

There is no option to disable the footer on the specific page. As for the button, please submit a ticket here and clarify the link to the button.

Best regards,
DFD Support Team

Can not register on DFD Support!! I got this message “Sorry, but that item purchase code is invalid. Please make sure you have entered the correct purchase code.”

Hello Ibrahim-Guirguis!

Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, We’ll help you.

Best regards,
DFD Support Team

balabady

balabady Purchased

Hi,

I got this message on my dashboard:

Your theme (DFD Ronneby) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.

Could you please fix this issue.

Regards,

Hello Balabady!

The files will be updated in the next theme version as the plugin was updated after the theme was released.

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

Hi,

Suddenly the styling of my website mm-argc.com is broken and I’m trying to update the theme to the 3.0, however I need to activate my theme but it keeps saying I have the wrong purchase code.

I have purchased this theme 2 times under this account and 1 time under my company account and none of them seem to work. (I can personal message you all the purchases codes) Can you please check which websites these purchases codes are used so I can check I can remove them from these website and keep this mm-argc.com website active again.

Hello Driesvandevelde!

Could you please, submit a ticket here? Please clarify the link to the site and WP, FTP access details for checking.

Best regards,
DFD Support Team

I have 3 licenses and am only using one of them. I am trying to use the third but it is still activated to an old website that is not iun use. How do I unactivate this?

Hello Damien_Enticott!

Could you please, submit a ticket here and clarify the purchase codes? We’ll check it for you.

Best regards,
DFD Support Team

wowsrb Purchased

Hello, I wanted to ask you a question. I bought your theme a long time ago. I have been a long time without entering and updating the web and now I get many errors and it does not work well. I understand that I have to update the theme little by little but I don’t know how to solve it.

If I renew the technical support with you again, can you help me to restore the web to keep everything updated today?

I don’t want to change the subject, but the version I have now doesn’t work and I can’t directly install the latest version available.

Thanks

Hello Wowsrb!

Could you please, submit a ticket here? Please clarify the link to the site and WP, FTP access details for checking.

Best regards,
DFD Support Team

How to reset settings of previous theme?

Hello Esencjasklep!

There is no option to reset the theme options, you can only import theme options backup (if you have json file with options).

In case you need our assistance or more details, please, submit a ticket here.

Best regards,
DFD Support Team

H! You can unlock this copy registered for the italexp.com domain. The domain has not been renewed … Thanks

Hello Ciccotelliandrea!

Could you please, submit a ticket here and clarify the purchase code.

Best regards,
DFD Support Team

netvetic

netvetic Purchased

Hello, I try to add SVG image on slider revolution, but it looks that I need a license for slider revolution. Could you help ? how can i register SR through your theme ?

Hello Netvetic!

The Premium Features of the plugins are not available in bundle licenses. In case you would like to use Premium Features you need to purchase your own copy of the plugin.

Best regards,
DFD Support Team

netvetic

netvetic Purchased

thanks for your reply. Is it possible to create a full screen slider without using RS? I tried using row background image but don’t how to make this image full screen on PC. Thanks for your help

Hello Netvetic!

Please, submit a ticket with an example of the exact view you would like to get here.

Best regards,
DFD Support Team

My Item Purchase Code not working to register in Ronneby support!! it’s still valid for 5 months

Hello Ibrahim-Guirguis!

Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site, and WP access details. We will gladly help.

Best regards,
DFD Support Team

How can I translate header in Contact Block? (site: rowmar.pl) https://ibb.co/fDf9dLk

Hello Adeksobieraj!

Could you, please, submit a ticket here? We’ll do our best to help.

Best regards,
DFD Support Team

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