same issue everyone else is having. Theme will not update – missing files. Can’t update the CORE plugin either. This is a purchased item and only has run on this 1 site.

Please advise. I shouldn’t have to renew support for an error that is clearly not on my end….

Hi, We’re unable to update the theme; “There was an error updating DFD Ronneby: The package could not be installed. The package does not contain any files.”

I’m sorry, but my support has expired. Do I need to renew it for this request as well?

I need help, Thanks

Hello, I do struggle to do a recent update of the theme. ( I do have 3 license keys on 3 websites) If I try to do it through the wordpress interface “contains no files” error pops up.

I have managed to update the theme manually through ftp on one of the websites however then problem with ronneby-core occurs as again the same error as above pops up and there is no “ronneby-core” file in your .zip files.

I have send out two tickets through your envato page as well (around week ago) however still none replied.

I never had a problem for years with the theme until the recent update. Could someone help me please Have a lovely day.

Good morning I have just purchased your theme and am trying to get it set up. I’ve installed it but am not batteling to install the plugins. Pls help. This is the message.

Install Required Plugins The installation and activation process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Installing and Activating Plugin Ronneby Core (1/3) Downloading installation package from http://dfd.name/check/plugins.php?plugin=ronneby-core&code=… Unpacking the package… Installing the plugin… Plugin installation failed.

Good morning, my IT guy doesn’t uninstall your layout when changing the server, so we can’t reinstall it now. Is there anything we can do about it?

Kindly cancel my order, I bought other theme and setup on our website.

my code cxxxxx afd51b3

https://velskitchen.com/

https://rnbtheme.com/seventy-eighth/# this demo is not working as expected, it is bug. give me right instructions to import demo and should work as per demo then will change the text.

Latest Update does not work. Tried to update via the Website and no file found. Tried the Manual Update using CPanel, which should be simple enough, but while the theme update, it would update the Ronneby Core. When I tried to revert back to the previous Ronneby Version, I got a Critical Error on the website. Not good enough Ronneby!

Hello, Unfortunately, the product code no longer works. I used to have a different website, which has not existed for years, and now I wanted to create a new one. How can I reactivate my purchased product? It says, “Reminder! One registration per website. If registered elsewhere, please deactivate that registration first.” Since the old website has not existed for years, I cannot deactivate the theme there.

I sent a previous comment regarding updating theme. I did it manually but now it won’t update the required plugins. Gives the following error: Downloading update from http://dfd.name/check/plugins.php?plugin=ronneby-core&code=3cc460f8-b040-46cd-b3ac-7ad2b5e99b01… Unpacking the update… Installing the latest version… The package could not be installed. The package contains no files. Plugin update failed. Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

Update theme: when I try to update the theme within Wordpress: “update now” it comes up with an error “update failed”. Please help.

Hello. If I download All files and documentatiot or WP files only, the version that I get is 3.5.69, not 3.5.70 and VPBackery 8.6.1. Can you update the files? thanks an BR!

Problems UPDATING our theme

Warning: unlink(/tmp/plugins-RQlsjT.tmp): No such file or directory in /home/user/public_html/wp-admin/includes/class-wp-upgrader.php on line 388

Installing the latest version…

The package could not be installed. The package contains no files.

Plugin update failed.

Warning: Undefined array key “plugins” in /home/user/public_html/wp-content/plugins/js_composer/include/autoload/vc-pages/welcome-screen.php on line 130

Warning: foreach() argument must be of type array|object, null given in /home/user/public_html/wp-content/plugins/js_composer/include/autoload/vc-pages/welcome-screen.php on line 131

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

I have trouble updating theme because of ronneby core. I can’t get the last version 1.5.69 in ronneby zip file. Thanks

Hi,

this is a reply to my message on the review section.

I try to login on https://rnbtheme.com/documentation/ with my purchase code, but it does not work.

Would be nice if you can help me with the Ronneby Core Plugin. You can write me a message on kontakt@hepting-media.de

Regards, Sven from HeptingMedia

After updating the Ronneby theme, the Media Library no longer loads when selecting an image through the WPBakery “Image” module. The media modal opens, but no media items are displayed, even though all files are correctly uploaded and visible in the WordPress Media Library.

Environment: WordPress version: 6.9 Ronneby theme version: 3.5.69 WPBakery Page Builder version: 8.6.1 (bundled with the theme)

Additional details: The issue occurs only inside WPBakery modules; the Media Library works correctly in the standard WordPress editor. Browser console shows JavaScript errors related to Ronneby backend scripts (e.g. rbm_tracking_firstgo in utils.min.js). The problem appeared immediately after updating the theme.

Could you please confirm whether this is a known compatibility issue between Ronneby 3.5.69 and WPBakery 8.x, and advise on a fix or an upcoming patch?

Thank you.

I am not using this theme with any domain but I wish to use it now, while registering the theme with my Purchase code it shows an error. Please help to get it working properly.

I just filled out a support ticket on the support site, but I have had issues with this particular site of getting a response from support. Can you verify you received a support ticket for https://www.viscosiphotography.com/.

The individual gallery links are returning a 404 error and he has a bridal show on Sunday and needs these to work.

When I put in the purchase code in https://rnbtheme.com/ it does not recognize it and does nothing. I need to register the website with the theme purchase code but I cant.

I have bought 3 new licences but when I write my licence code to activate theme the systeme does not recognise it