Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
How to update the Theme?
You may find all the information about theme update in the documentation Updating section.
How to update Slider Revolution & Visual Composer to the newest version?
If you get the notification that you use the outdated version of the plugins and you need to update them, you can do that manually. You may find the latest versions of the plugins on our Support Forum in the Plugins section. Just register on the Forum and upload the needed plugin. Also, you may contact our support team directly in order to get the plugins.
Fatal error: Allowed memory size of [...]
Please check this post from our Knowlwdge Base: Fatal error: Allowed memory size of 123456789 bytes exhausted.
What to do when you get “Are you sure you want to do this? Please try again” message while trying to install the theme? This message means that theme zip file is larger than upload_max_filesize allowed in configuration of your server. You may contact your hosting provider and ask him to increase that value or upload the theme via FTP.
Where can I see other FAQs?
You can find more useful information on Troubleshooting and Customization in our Knowledge Base
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