80 comments found.
How to make a bigger image on single product detailed page like a normal Shopping page?
Hello,
I answered in the ticket you created.
Best Regards!
Arrowpress Team.
i made some changes to my theme in its header and footer (i tried both through customization screen as well as theme options page) but those changes are not showing in front end, please look into it and tell me what needs to be done in this case.
or let me know if i need to provide you login so you can take a look at it. Thanks
Hello,
Thanks for your purchase.
You can contact with them on forum. https://arrowhitech.ticksy.com/Regards,
Arrowpress Team
Hey there, First off love the template! Question for you, how do I change the logo to move to the middle or right for mobile view? Or move the “Menu” to the middle or right.
The “Menu” and Logo are on top of each other and that doesn’t work for selecting either one.
Thanks!!
Hello,
Thanks for your purchase.
You can contact with them on forum.
Regards,
Alex Vũ
https://arrowhitech.ticksy.com/Can you reply me? why you reply your customers only once per day this is really bad, I wasted 5 days just for waiting and waiting … please reply me.
Hello Ahmed,
You have make your site broken and we have support many time. We just reply you 13h ago. There is one problem we are trying. Please focus ticket.
Best regards,
ArrowPress team.
Man can you my a lot of messages? you are really too slow with reply please answer me fast I can’t lost more days just for waiting!
Can you reply me? why you reply your customers only once per day this is really bad, I wasted 5 days just for waiting and waiting … please reply me.
Hello Ahmed,
You have make your site broken and we have support many time. We just reply you 13h ago. There is one problem we are trying. Please focus ticket.
Best regards,
ArrowPress team.
Can I add a form like a landing page on the slider position?
Hello,
Thank you for interesting our item.
Yes, you can add form shortcode to HTML layer in slider revolution to display it.
Regards,
ArrowPress
I am thinking of buying this theme. Can I have it populate blog posts with certain tags for multiple landing pages. So say I make a landing page different from the main page and I want to have a blog section like the first page but showing only posts tagged with a certain tag. Can I do this, I am fairly new. Also can this work with Thrive plugins as well?
Hello,
Thanks for interesting our item.
The theme doesn’t have the option to display post by specific tag now.
But for that option, we can add it for you. After purchasing, you can create a new ticket in our support site https://arrowhitech.ticksy.com/ and we will help. Can you give the name of Thrive plugins you want to use?
Regards,
ArrowPress
Hello, I want to buy your application theme. I’m thinking of setting up your a game on Android(Google Play). But I have never installed and customized to an app. I am therefore quite anxious. However I have a good WordPress experience. Can you help me? Best.
Hi,
Thanks for interesting our item.
This is WordPress theme, not a web app.
Have a nice day!
ArrowPress
Hello,
We have purchase your theme but we need PSD file as well. So please let me know how we can get that?
Thanks
Hello,
We replied your ticket. Please check.
Best Regards,
ArrowPress
Hello,
Can I create multiple landing pages within the same site?
Thanks, Josue
Hello,
Yes, We can create more landing pages within the same tite.
Best regards,
ArrowPress.
Have you a 1 click demo install of your demo pages?
Hi,
Thanks for your purchase.
Yes, our theme provides one-click demo importer. http://hn.arrowpress.net/riven-gui/#toc14
If you have trouble with demo import, you can contact us in https://arrowhitech.ticksy.com/
Regards,
ArrowPress
How I can see this option riven in my dashboarb I send this link http://img.fenixzone.net/i/xJ8a2nM.gif
Hello,
Thanks for the purchase.
You should install and activate Redux Framework plugin to see that options. It is one of the required plugins. If you still can’t see, you can create new ticket in https://arrowhitech.ticksy.com/
Regards,
ArrowPress
Hello, I have problems to install the woocommerce since when the active I get an error and I can no longer view my page. In the documentation I found that the template is compatible with versions of WooCommerce 3.0.x, WooCommerce 2.6.x, WooCommerce 2.5, WooCommerce 2.4.x, WooCommerce 2.3.x, WooCommerce 2.2.x but the version is already in Version 3.2.4 this have to see that I can not install this plugins? How do I solve this problem? Thank you.
Hi Friend,
Thanks for your purchase. We will review and update our theme soon. For quickly help you resolved this issue. You can submit the ticket here https://arrowhitech.ticksy.com/, make sure provide us your website info (admin, FTP).
Thanks,
ArrowPress team.
Hi, Sorry you mean with information with “make sure you provide us with your website information (administrator, FTP).” What information do I have to send? As for the link that you send me there I have to send again my problem that I have with the error that comes with the woocommerce plugins? Greetings.
Hello,
We replied your ticket so please check.
Thank you,
ArrowPress
Hi,
I tried to add a ticket on your website but I got an error saying: ‘Sorry, that purchase code is for a different Envato product.’. I’m pretty sure I added the right code. Is there an other way to submit a ticket? I would like to change the dimensions of the logo’s. Want to make it wider and bigger.
Thanks in advance.
Hi,
Thanks for your purchase.
If you can’t submit the ticket, you can send an email with your website information to our email arrowpress@arrowhitech.com .
Regards,
ArrowPress
Hi there,
Seems documentation is dead : http://demo.arrowpress.net/riven-gui/ Can you give us the CSS styles for contact form 7 to make it look like in App Landing 2 contact form demo ?
Thank you
Hi Friend,
Thanks for your purchase. You can see document here: http://hn.arrowpress.net/riven-gui/. You can follow step by step and setup App Landing 2.
Best regards,
ArrowPress team.
. Thank you for the documentation. Found a bug :
http://hn.arrowpress.net/riven/app-landing-color2/
Check on homepage, “Event Calendar”. Click on an element, it works. Click again, doesn’t open anymore . Console return this :
“conversion.js:29 Failed to execute ‘write’ on ‘Document’: It isn’t possible to write into a document from an asynchronously-loaded external script unless it is explicitly opened.”
Any fix ? Thank you
I purchased the theme for Landing page style 2 and it’s not available in the demo themes. Am I missing something?
Nevermind.
I just bought this Riven theme, I am confused, it says it comes with 34$ Visual Composer Free, but when I am trying to activate it, its saying No direct license found? why is that? It said it comes with the theme, but I cant activate it or cant edit it, help
Hello,
Thanks for your purchase.
We bought Visual Composer in the extended license so it can’t activate the license for each site but you still can use the plugin normally. You can always update and get the plugin via our theme. Here is the step to update plugin file: http://hn.arrowpress.net/riven-gui/#toc56
Regards,
ArrowPress
Hi, does this theme include a way too display images like in your presentation page here http://hn.arrowpress.net/riven-landing/ ?
If not does any of your theme does ?
Thank you
Hello,
Thank for your comment.
Do you mean the image style display in the Demos section?
Regards,
ArrowPress
I mean the section “Pre-made Homepages” with the image scroll animation on hover.
Hi,
For that, if you want, we can help you to archive that. You can provide your site link with an admin account to our email arrowpress@arrowhitech.com and we can help you.
Regards,
ArrowPress
unable to find visual composer license…
Hello,
Thanks for your purchase.
Actually, Visual Composer license can’t active for each site but you still can update and use it normally. You can update it via our theme. We bought the plugin with extended license. https://wpbakery.atlassian.net/wiki/display/VC/Extended+License
Regards,
ArrowPress
should visual composer license to be purchased or is it available?
Hello,
If you want to activate the license, I suppose you have to purchase it.
Thanks,
ArrowPress
Hello,
I am hesitating to purchase this Wordpress theme, is it compatible with Bbpress in order to add a forum (game theme) ? thank you
Hi,
Thanks for interesting our item.
Of course, you can use Bbpress plugin with our theme.
Let me know if you have any other questions.
Regards,
ArrowPress
Thanks for your fast reply, I will be more accurate in my question ;
If I add bbpress in the game landing theme of this pack, would it be optimized ? I mean with custom css to make their design fit the theme ?
Hi,
Bbpress will use their default CSS in the theme.
Thanks,
ArrowPress
is this theme responsive?
Hi, yep, sure it’s fully responsive. Regards Arrowhitech
