Hi,

In order to add latest products to any page (including home page), please use WooCommerce shortcodes – https://docs.woocommerce.com/document/woocommerce-shortcodes/ – [products] in particular. You can add them using text element in Bold Builder. Related to changes, it might be due to caching plugin or something similar. Please send us wp-admin credentials to info@bold-themes.com so we can take a closer look.

Kind regards,

BoldThemes team

Hi,

We have sent you an email

Kind regards,

BoldThemes team

Hello, I want to import the demo template, but I don’t have the BT import option.

Hi,

Please check if BoldThemes WordPress Importer is installed and activated. If so, BT Import should be under Tools in left side wp-admin menu.

Kind regards,

BoldThemes team

Hello, demo import can take some time, please see here about exact procedure: http://documentation.bold-themes.com/addison/getting-started/#installing-demo-content

Hello, please see here: http://documentation.bold-themes.com/addison/

Hi, you can try with some 3rd party migration plugin, e.g. this https://sr.wordpress.org/plugins/duplicator/ or this one https://sr.wordpress.org/plugins/all-in-one-wp-migration/

Demo import can take up to 1 hour because of large number of images which are downloaded during import. XML file is included with the theme and the only way to import it correctly is to use BoldThemes WordPress Importer plugin as you have already attempted. If import is not finished within 1 hour, please submit a ticket here and include your site URL and WP login credentials: https://boldthemes.ticksy.com/

edit breadcrumb

Hi,

There is a similar header style in Addison theme – please go to Appearance > Customize > Header and Footer and Choose Horizontal Center Below Logo as Menu Type.

Unfortunately, there is no option to display related posts, Addison theme displays Previous and Next posts at the bottom of the single post page.

We are sorry, but we did not get the second message – edit breadcrumb – can you provide a little bit more details please. Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Unfortunately, we do not have a solution for this since, as explained, we have no influence over licenses for third party assets.

We have approved a refund. Related to your question about site, please remove the theme from the site once the refund is processed by Envato – you will not have a valid license to use our theme from that point on. Thanks in advance.

Kind regards,

BoldThemes team

I will get back to you on this….after taking advice from my boss and confirm what exactly need to do.

Hi,

Since the refund has been approved, in the case you want to keep the theme, you will have to purchase a new license once the refund is processed by ThemeForest

Kind regards,

BoldThemes team

Hi,

Currently there is a restriction in the code which limits the number of levels to 3. We will modify this and increase the limit to 4. We will release the update in next 24 hours and it will be available for download upon ThemeForest approval.

Kind regards,

BoldThemes team

Hi,

Thanks for the heads up. We have escalated the issue to our developers and they will take a closer look at it. We will let you know once the issue is resolved.

Kind regards,

BoldThemes team

Thank you! Looking forward to your update!

Hi,

We have updated the demo site with the latest version of the theme – the filter works fine now.

Once again thanks for the heads up.

Kind regards,

BoldThemes team

Hi,

Please add the following css statements in Appearance > Customize Panel

.single-post .btPageHeadline header {
    max-width: none;
    text-align: center;
}

.single-post aside.btSidebar {
    display: none;
}

.single-post .btContent {
    margin: auto !important;
}

.single-post .btArticleContent {
max-width:none !important;
}

They should do the trick

Kind regards,

BoldThemes team

Thanks Solve I want to ask again how to install Rich Snippet Review by Vote how can you help me?

Hi,

We haven’t tested the theme with the specified plugin, so we can not provide advice related to it. Thanks for understanding.

Kind regards,

BoldThemes team

Hi,

If you go to Appearance > Customize > Portfolio, you will notice the field Settings Page Slug. This page serves as “template” for all individual portfolio posts. If you edit the page with the slug set in that field, all individual portfolio posts will inherit its settings and display its content at the top of the portfolio post pages.

You can add Global Setting Override “Boxed Menu” and leave it unchecked at the bottom of the page edit form. It should do the trick.

Related to portfolio page questions, can you please leave a ticket at https://boldthemes.ticksy.com/ with annotated screenshot and url of the portfolio page so our support team can take a closer look?

Thanks in advance.

Kind regards,

BoldThemes team

Thanks for the reply. I resolved most of these issues already using CSS. I just can’t seem to get rid of these on portfolios and pages. Screenshot: http://nimb.ws/EiBuMS

Hi,

It seems that you are using a third party SEO plugin such as YOAST. Unfortunately, unlike some other SEO plugins, YOAST hooks into default WP’s function for retrieving the page title.

There are two options – one is to change the template for Page title in YOAST settings and the other one is to modify the header using jQuery on page load by cutting off everything after ”-” (including that character). You can add custom JS code to Custom JS field of Appearance > Customize > General panel.

It should be something like this:

jQuery(function() {
    s=jQuery('.single-portfolio').find('.bt_bb_headline_content').find('span').html();
    s = s.substring(0, s.indexOf('-'));
    jQuery('.single-portfolio').find('.bt_bb_headline_content').find('span').html(s);
});

Kind regards,

BoldThemes team

Hi,

This is not straightforward task – in order to create fields, you would need to customize the code for registration of your custom post type, and since you are using a plugin to register custom post type, this is not an option. Furthermore, you would have to create custom code for lightbox on the frontend since the custom post plugin will not do that for you either.

The best option in fact is to use third party plugin such as: https://wordpress.org/plugins/responsive-lightbox/ along side Toolset and then to add necessary markup to the content of your custom post type.

Kind regards,

BoldThemes team

Hello Thank you for the reply

We have managed to add the image pop up using your masonry media element.

Thanks a lot!

Hi,

Please refer to the following section of the documentation for the instructions on how to set the desired home page: http://documentation.bold-themes.com/addison/getting-started/#homepage-version

Should you need additional help, please leave a ticket at https://boldthemes.ticksy.com/ and our support team will assist you with specific instructions.

Kind regards,

BoldThemes team

Hi,

Yes, you can add revolution slider’s shortcode to page content using text element.

Kind regards,

BoldThemes team

Perfect!

Hi,

In general we do not offer customization services, but we have escalated your question to our developers and we will get back to you as soon as we get info from them. Hopefully, there is an easy way to implement this. It usually takes them up to 24 hours to respond.

Kind regards,

BoldThemes team

When could you give me an answer?

Thanks you!

Hi,

Thanks for the patience. Unfortunately, there is no easy way to add this in an ad-hoc way – you would have to change the theme and accompanying plugin which means that you would have to re apply the changes each time you update your theme.

Kind regards,

BoldThemes team

Hi,

Can you please leave wp-admin and your site url at credentials as a private ticket on https://boldthemes.ticksy.com/ so our support team can take a closer look at the issue?

Thanks in advance.

Kind regards,

BoldThemes team

PRIVATE TICKET #1508283

Hi,

As we can see on the following page: http://mynordicroom.com/about-us/ the map is not currently functional. Please refer to this article to make it work: https://boldthemes.ticksy.com/article/8049/

We need to take a look at the working map to provide specific instructions which are in line with your setup.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

Please leave a private ticket at https://boldthemes.ticksy.com/ with the wp-admin credentials and our support team will be glad to take a closer look and assist you.

Thanks in advance.

Kind regards,

BoldThemes team

Theme was not tested with that plugin, so officially we do not support it. Anyway, you can submit a ticket here with your site URL and WP login credentials and our support team will try to help: https://boldthemes.ticksy.com/

Thanks, i created a ticket