12792 comments found.
Hello I am interested in your theme. On the rent and buy section on the header, how difficult is it to add more fields? would that be possible?
Hi
You can add custom fields. Check our public documentation here
https://helpdesk.27collective.net/section/listingtypes/
Hi, Does the plugin below for subscription work with ML? I do not want to pay the WooCommerce subscription plugin due to the price. However this one integrates with WC but I’m not sure if would work with the theme.
https://www.webtoffee.com/product/woocommerce-subscriptions/A second option for this subscription is this other plugin. Does it work with the theme?
https://codecanyon.net/item/subscriptio-woocommerce-subscriptions/8754068?irgwc=1&clickid=3nfzr5whdxwOyVFyI8X3eULzUkjTRIUVtTE8So0&iradid=275988&irpid=312617&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_312617&utm_medium=affiliate&utm_source=impact_radiusFor listing subscriptions only the official Woocommerce subscriptions plugin is supported
https://woocommerce.com/products/woocommerce-subscriptions/
The plugins you listed can be used for other types of subscriptions but not for listing subscriptions
Hello,
1. Is STRIPE supported by the theme?
2. Can I install wocommerce subscription easily (at the end of the subscription, the list is automatically removed from the search results) ?
Hi
Yes and yes, both are supported
Best regards
Hello Your theme seems great. - I am surprised that it is not compatible with the RGPD at the registration level. (No checkbox) Can you reassure me on this point? - Is a French translation available on locotranslate? - Is a reservation module possible (I do not see it on your demo)? - Can we import the demo easily? - Can we customize the messages sent automatically (after registration etc …) - Can I have a wordpress password login to test the interface?
Thank you
I forgot. Do you offer an internal messaging service?
Hi
- You can add a checkbox in registration
- There is a french translation shared in the facebook group
https://www.facebook.com/groups/MyListing/346886215814848/
- You need third party plugins to add booking
- You can import demo easily
- There are emails for new user registration, orders, listings posted etc.
- We do not have a live back-end demo setup currently
- Internal messaging can only be done using Buddypress
Hi, can this be used for jobs listings?
Hi
Yes, it can be used for job listings
Hello -
I just started testing the theme. I’m very surprised that it’s not retina ready.
The logo looks really bad.
Hi
The theme is in fact retina ready, you just have to upload a logo 2x the size in theme options.
In theme options > header > set the logo height. Then in theme options > general upload a logo with twice that height
is there a max width? Because its serving up a smaller version generated by WordPress?
There’s a height you set in theme options > header. The width is auto
So if my image is:
300×80 normal
600×160 retina
1 – Do you attach the @2x in the theme panel or just upload?
2 – Do I set the image height to 80 in the theme panel?
For some reason on my Retina display its loading the non retina version of the logo.
I upload an image like this: 300x80-example-@2x.pngAnd Set the image height in the Theme Panel to any number and save it…. 36, 40, 80, it doesn’t matter.
The theme always loads a WordPress generated image size:
300x80-example-@2x-300x35.pngThe theme does not generate or crop the logo you upload. Maybe some plugin is doing that. Please create a ticket in helpdesk.27collective.net and share your URL/login details so we can check this
I have nothing installed except for a fresh install on the Demo content. Its on a local host. I’ll try with a clean install with no demo content.
BTW – you never answered my question:
So if my image is:
300×80 normal
600×160 retina
1 – Do you attach the @2x in the theme panel or just upload?
2 – Do I set the image height to 80 in the theme panel?
So I just tested it on a Fresh Install with no Demo content and the exact same issue. I would appreciate a step by step on how to perform such a basic function on the theme.
Hi
Please email me at arian.27collective@gmail.com and I will check your site. We’re trying to help you, and you just left a 1 star review so quickly without giving us the chance to check the issue
The exact steps which I already explained above are
1. In theme options > header, you set the logo height let’s say 50px;
2. In theme options > general, you upload a logo with twice that height so it appears crisp in retina or high DPI devices. So you upload a logo with 100px height and any width
Do you not read comments. It is on a localhost. I tried two different installs.
And I didn’t leave a comment “so quick”. Look at all the back and forth in this thread.
Just answer my questions and check your theme.
I’ll make a video and share, please wait
Look. Your theme crops the logo.
https://screencast.com/t/yhAQshMRGQYIt doesn’t support Retina images.
Is the issue solved?
I’m sorry but what you are saying is strictly not true as I demonstrated in the video. I have no other way to assist you so please request a refund below and try your luck with other products
https://themeforest.net/refund_requests/newHave a nice day
You did not demonstrate that in the video.
Your image at its largest is 234×76.
Reduced to 117×38 on Retina.
https://screencast.com/t/tqAhyGbqhw2.Upload something bigger… you cant.
38px height in regular screen is 76px in retina screens. I do not know a simpler way to explain that to you.
You can increase the height to 50px in theme options which would be 100px in a retina screen. You can literally open the screenshot in Photoshop and measure it to prove what I’m saying
The minimum that the logo area accepts is 300 width.
Thats small on a retina screen. Do you work on a retina screen?
I do work on a 4k screen with much higher DPI then what you’d call an average retina screen. Please let me know what logo size you want to upload exactly so I can share to you the exact steps.
Is the issue solved? What can we do to help? Leaving a 1 star review for a nonexistent issue is pretty unfair..
Hi there. Is it possible to remove the ‘Review’ Functionality? Many thanks
Hi
Yes, you can remove them
Thank you for the swift reply! I’ve got a couple of additional questions too.
1) Is it possible for when a user clicks on a specific profile from an ‘explore’ type page, can it take them straight to the profile persons website page, rather than to their own individual profile through the theme? 2) On the page https://mylisting.27collective.net/my-city/explore-places/ for the listing Electric Cinema, can there be a 100 word description under the name of the business rather than the 1 line of text snapshot.
Many thanks!
Hi
1. When you click on a result in explore page you are taken to single listing page, no option to link to an external page
2. The tagline goes there, if no tagline the description appears (110 characters max)
Thanks for that. In terms of the profiles, can you decide which elements you want to include? Eg. We can leave out opening hours if we don’t want to display that?
Many thanks
Yes, you can decide which blocks appear in the single listing page
Hi, Can i customize the stars rating to be options like (Good, Bad, Great) ? Do you have badges for the places that we can give manually? Can i make the review section is the landing page of the shop instead of the profile ? Thanks
Hi
These are the listing review options available https://i.imgur.com/xZDJwSZ.jpgThey are available for listings, not for products
Hi, this is a quick one. Do you know how to fix this ? Another lightbox opens on top of the theme’s lightbox.
Screencapture: https://cl.ly/283I2E3n1O2f
Is the culprit Jetpack ? Jetpack seem mandatory for the theme. Why do we need Jetpack for by the way ?
Jetpack is not mandatory, it’s not even recommended by the theme. Disable it and other unrelated plugins to see if the issue is fixed. If it does then enable them one by one to see which was causing it
I deactivated Jetpack but the issue did not go away. By the way, when I deactivated Jetpack, I had this nagging on the dashboard that did not go away, and I had no way of getting rid of it. Here it is: https://cl.ly/2l0x2y3D3x23
Can you share login details in one of your tickets so we can check the lightbox issue? As for Jetpack, the plugin is not related to MyListing in any way, if you need to use it then you can but the theme does not need it for any of its features
I figured it out. It was Elementor Lightbox. I went in Settings and unchecked that box next to Lightbox. I hope it wont affect other things.
Here is the checkbox in question: https://cl.ly/3u3d0Y190b0JGreat!
listing page “working hour” Currently, it is in 15-minute increments 03:15 03:30 Can you change this to direct input? If the opening time is 03:20 or 03:40, it is impossible to express. I want to be able to do the last order (text) and the rest time (text). There is no page where you can set the scale of the map. I would like to be able to determine the magnification of the map on the search page or on the listing page.
Hi
1. Unfortunately that’s not available currently2. The map in explore page zooms based on the location of your listings automatically. It makes sure the listing loaded are visible on the map. If all your listings are inside a city area, then it zooms in to that. If they are located in different cities or countries it will zoom out to show them
3. You can change the single listing map zoom using this custom JS code. Add it in theme options > custom code > custom JS and adjust the setZoom(15) value
jQuery(document).ready(function($) {
if ( $('.single-listing .map-block').length ) {
var mapZoom = setInterval( function() {
if ( CASE27_Maps.maps.length ) {
CASE27_Maps.maps[0].map.setZoom(15);
clearInterval(mapZoom);
}
}, 500 );
}
});
Hi,
how do I change the slug. I would like to replace the term “listing” with another term. It’s possible? “https://mylisting.27collective.net/myhome/*listing/private-room/”
You can change it in wp-admin > settings > permalinks
Thanks 
Hello, I have sent 2-3 days ago pre-sale questions, and up to this time i have got no answers, please need your answers as soon as possible. Thank you, Doron Zamir
Hi
I don’t know where you posted the question. Please share it here and we’ll reply
Hello and thank you for your answer to me. I have posted the questions at: https://themeforest.net/user/27collective. My Email address is: doron.m.zamir@gmail.com
Unfortunately, I can not post my questions in this forum because it is a new site and is the first of its kind to be in Hebrew. I hope you understand my need for confidentiality. Moreover, in the forum I found an email: arian.27collective@Gmail.com to which I sent the question as well. If it’s OK, I’d be happy to get the answer from him otherwise I’d be glad to get your email and ask the question you will not post on this forum right now.
We will check and reply shortly
Thank you, Arian has been answer my questions, and it look good. Is it possible to get hands on demo of the theme so it will be possible for me to check it? I will need the demo only for 2-3 days to try it by myself.
Doron Zamir
Hi, I need to be able to enter formatting into an accordion (such as bold text and line breaks). Textarea doesn’t format and WP editor outputs the HTML in the accordion directly – is there a fix or work around for this please? thanks
Hi
In single page > content and tabs > you need to use “Textarea” block to output content from a wp editor field. Tabs and accordions only display plain text currently.
Ok thank you – can you also tell me if it is possible to use repeater fields if you have ACF Pro enabled and installed? thanks
Also, it is possible to output multiple values on new lines instead of using commas to separate the values? Please see screen shot and highlight
https://snag.gy/nIjSfk.jpgthanks
Hi
We do not use ACF for listing custom fields unfortunately, you could use that only by customizing the theme.
As for multi-select fields, I’ll add this to our to do list and will try to include it in the coming updates
Hello, I tried using a Multiselect-field as a data source for the checkboxes in the search form. Unfortunately, the checkboxes seem to bug and show only weird values. I’m not using any other plugins.
This is the back end form: https://i.imgur.com/8lukwww.png This is how I configured it: https://i.imgur.com/cJUlbu1.png Also front end search form: https://i.imgur.com/iRCMefY.png Aand the configuration: https://i.imgur.com/zG8no3Y.pngOh, and could you explain what is meant with the “count”-attribute in the checkbox-settings?
Thanks a lot in advance.
Hi
In your second screenshot, click “Add/edit options” It’s possible you added a label for each option so it’s showing the label in the search form instead of the value. If that does not work, can you create a ticket in helpdesk and share your login credentials?
The count is the maximum number of options that will show, you can leave it empty to show all
Pre-sales question: What would you say would be the maximum number of listings this theme/wordpress could handle if computation resources were unlimited? We would be looking in the order of 10,000 listings at this point. Are there limitations to Wordpress that we should be aware of? Thanks in advance.
Hi
You should not have any issues with 10k listings, unless you use shared hosting. Don’t recommend that.
I would suggest Cloudways/Digitalocean initial plan, and then upgrade as your directory gets bigger https://www.cloudways.com/en/pricing.php#doceanWe are on a private server on GCP so CPU resources can be added if needed. A quick follow up – are the listing dynamically retrieved based on the mapped area or are all of the listings retrieved all at once regardless of the map region. Also, is there a option to limit the search results to the first x number? 10? 100? Thanks.
By default a certain amount of listings are loaded. You can select how many of them to load, the recommended is 20-50 for better performance
Hi, is there a reason why the map doesn’t show new results when the map is moved to a different location? Anyway, to update the results as the map is moved? Thanks.
Hi
No, that feature is not available in the theme currently. Results are updated when you use the search filters not while you move the map
How do I translate these sentences, loco does not show up in translation.
You already own this package Use Available Package or by new Add Your Listing Choose Listing Type
Hi
Click the “Sync” button in the translation file then search these sentences. If they are still not available, please create a ticket in helpdesk.27collective.net and provide your site URL/login credentials
Hello,this looks very awesome & fancy. but i am looking for a minimal design of real estate agencies and car dealers directory together. can i achieve a simple listing website with this theme? thanks.
Hi
The demos showcase a lot of features, you can only use the ones that you need for a more minimal experience. You can have a real estate and car dealers in a single installation together by creating or importing two listing types https://helpdesk.27collective.net/knowledgebase/ready-to-use-listing-type-configurations/Thank you for your fast reply. While everything is almost perfect with this theme, There just one thing, I prefer listing method like the one in themeforest, just horizontal rows. I don’t see that in this this theme. is there anyway i can change the look and feel of the theme. I am good if not perfect with css. thanks
If you are comfortable with CSS, you can customize the preview cards so they look similar to the ones here in themeforest. However we can’t assist with that other than pointing you to the right direction
Hi. Is it not possible to add a sidebar to posts? I have many articles and I would have to import them all to mylisting.
Hi
There’s no sidebar option for single blog posts. You can add it using Elementor Pro or customizing the theme
oh, it’s the theme that I like the most Well, I’ll keep looking.
Thank you!
Hi. My map is too zoomed in listing page. How can I change he zoom level?
Hi
Make sure you are using the latest version of the theme and updated theme plugins.
If the issue is still there, please create a ticket in helpdesk.27collective.net and share your URL/login credentials
hi
do u have wp all import addon for this theme import a 1000+ items list.?
Hi,
Not currently but we are working with the plugin author to make an addon
Best regards