334 comments found.
Pre Order question: the images from demos are included?
Hi Pascalmihai, thanks for contacting.
The images only used for preview purpose, they cannot be included in download package because of the copyright and Envato Market’s rule. I hope you understand that.
If you have any more question, don’t hesitate to contact us.
Have a nice day!
Best Regards,
Tam
Our company has 3 individual websites for each product (they belong to the same company, but will look differently). Do I need to buy 3 licences for each website or can I use 1 license for all 3 websites?
Hi RebeatInnovation,
Thanks for contacting. On Envato Market, for Standard Licenses, the Number of end products is 1. You can explore more here: https://themeforest.net/licenses/standard
That means you need to buy 3 licenses for 3 websites.
Anything else may I help you?
Have a great day!
All the best,
Tam
Do you have whatsapp as part of social icons that shows before header? using api.whasapp.com/send?phone=22230394857
Helloledafaze, thanks for contacting us!
Yes, you can use the WhatsApp icon in the social icons if you want 
Do not hesitate to contact us if you have more questions.
Kind regards,
Tam
Are you saying whatsapp is part of the social media icons in top bar styling social icons in Cesis Control Panel. I would not want to buy I start doing extra coding or replacing an icon with whatsapp
Hello Ledafaze, thanks for coming back.
Yes, the WhatsApp icon is a part of the social media icons, you won’t need to code or replace anything.
Kind regards,
Tam
Hey Guys, I’ve lodged a support ticket about other stuff…but was hoping you could make a recommendation on Hosting in Vietnam, Ho Chi Minh?
I am building a site using Cesis (I just bought it) for a start-up Interior Design Business in Ho Chi Minh city…I was considering hosting with SiteGround or A2Hosting…BUT maybe a local hosting company is better because I have heard the undersea cables often break in Vietnam…and there customers are in Vietnam. Can you please make a recommend a Good Vitenam Hosting comapny to me???
Hi Ravboy11,
Thanks for using Cesis WordPress. We totally understand the trouble with undersea cables break Vietnam, this affects the internet speed and let user can’t get the highest speed.
If you want to use a Vietnam Hosting service, We have some recommendations for you:
https://nhanhoa.com/hosting/wordpress-hosting.html https://www.matbao.net/hosting/cloud-wordpress-hosting.html https://www.pavietnam.vn/vn/wordpress-hosting.htmlThey are the most famous hosting services We do know in Vietnam. Although We are using Wpengine for Cesis and seems there is not any problem with the site speed even when the internet getting problem under the sea.
We hope the answer is clear and if you have any question, don’t hesitate to contact us via Support Forum.
Best Regards,
Tam
Thanks very much
You’re welcome!
Do not hesitate to re-contact us if you have any other questions!
Kind Regards
HI Ravboy11, This is our pleasure. We created a poll on a Facebook group yesterday. We found some more suggestions that We think you should try to research:
https://123host.vn/wordpress-hosting.html https://vinahost.vn/Have a good day!
All the best,
Tam
Hi, I did a new installation of the theme. Now I can#t register the code again. It says to deregister the code on the other domain. But it’s still the same domain. What can I do??
He Sesterbach,
Thanks for contacting. That is so strange, could you create a Private Support Ticket. https://tranmautritam.ticksy.com then give us your information (domain, purchase code) We will help you to solve it soon.
Have a good day!
Best Regards,
Tam
Thank you!!
Ist das Theme voll kompatibel zu Elementor?
Hello JochenBake, thanks for contacting us!
It is compatible with Elementor but to use our custom modules you would need to use the WPbakery page builder we include in the theme.
Do not hesitate to re-contact us if you have more questions.
Kind Regards
Why are you guys not replying my private support ticket. It’s over 21 hours now that I sent a message to you via support, but no one is replying? Why does it take you so long to reply?
Hi Winterway,
Thanks for contacting. Could you please tell me your ticket ID. I will contact the support team to take a look and reply to you asap. Sorry for the delay.
Please be aware that we try our best to monitor the forums around the clock, but because of a large amount of support inquires that we have to deal with on a daily basis, please allow 24 – 48 hours to receive an answer to your ticket.
We hope you understand. Thanks for your patience.
Have a nice day!
Kind Regards,
Tam
Hi again,
I’ve contacted the Support Team and they just replied your support ticket. Could you please check out the support forum. I hope everything would be fine.
Have a good day!
Kind Regards,
Tam
Hi Guys
I’m using TheFox theme, will those pages import into this theme without to much trouble or is it a complete rebuild if I want to use this theme.
Hello Zedsblog, thanks for contacting us!
Unfortunately it is a different build so you won’t be able to import Thefox pages 
Do not hesitate to re-contact us if you have other questions!
Kind Regards
Hi, do you have a demo where I can see how a multi-language website looks like?
Hello RebeatInnovation,
Unfortunately we don’t, if you WPML or other plugin that let you create different language directly, you will be able to use a dropdown in the header top bar or main area.
If you are worried about Arabic language, then no need to worry, our theme is RTL ready.
It also work for multisite so you can use sub domain if needed!
Do not hesitate to re-contact us if you have more questions.
Kind Regards
I keep getting a message that my purchase code has been used elsewhere and its the one i got from purchasing the theme, need help!
Hello Sharayah, thanks for purchasing Cesis!
It seems that our support team fixed your problem already
Do not hesitate to re-contact us if you have other questions / problems.
Have a nice day!
Kind Regards
Please Parse error: syntax error, unexpected ‘[’, expecting ‘)’ in
wp-content/themes/visare1/admin/options-init.php on line 51
Hello Visarehospital, thanks for purchasing Cesis!
Can you please try to re-upload the theme or just to re-upload the file, it should fix the problem!
If not please contact our support team.
Thanks in advance,
Kind Regards
Pre-sale question: How are references to Redux options labeled in the code? Does the code use the theme name?
For example is the PHP code something like this:<?php if ($cesis_options['example'] == 1... ?
Thanks,
Hello Lasd1010, thanks for contacting us!
If you are asking for the global variable we use for the redux it is $cesis_data.
So yes, the code will looks like the example you made except that most of the time we set our variable at the start of the code then use it in the “if” statements.
Do not hesitate to re-contact us if you have more questions.
Kind Regards
Thanks for the quick reply. Is it possible to easily change the global variable name?
Hello again,
Not really, you would need to modify all the theme files and you won’t be able to make any updates if you do this.
Kind Regards
I’ll pin it on Pinterest!
Thanks for sharing Cesis on Pinterest!
Hi, is it possible to use shortcodes for posts? Because I don’t wann use the wpbakery pb for posts, because of the small text editor. Thanks
Hello Sesterbach, thanks for purchasing Cesis!
Unfortunately, If you want to use the shortcodes of Cesis then you need to use the WPbakery page builder because the modules and shortcodes option are only accessible from the page builder.
If you have more questions you can contact our support team.
Have a nice week!
Kind Regards
does the theme works with shortcodes ultimate plugin?
Hello again,
Yes it is compatible with it, but we don’t have any extra settings for implementation so you will only be able to use the default functions given by the plugin
Do not hesitate to contact our support forum if needed.
Kind Regards
Dear Cesis’s Customers,
We would like to say THANK YOU to you. Last week you were helping us to become one of the popular #WordPress Themes on Envato Market. Thank you for giving us the opportunity to serve you. If you have any question, don’t hesitate to contact us via Support Forum: https://tranmautritam.ticksy.com
Best Regards,
Tam
Werden die Headerfotos mit dem WPBackery hinzugefügt. So wir das hier? Mir geht es um einen späteren Wechsel des Theme.
https://cesis.co/blog/modern-blog-post/Hello JochenBake,
Yes the header photos are made and can be changed with the WPbakery pape builder.
Do not hesitate to re-contact us if you have more questions.
Kind Regards
I am interested in the following theme:
>> https://cesis.co/creative-02/#filter
When you buy it, you can upload the content, images and all the default settings to Wordpress; to then only change the texts. I do not want to start from scratch but have the default.
Stay tuned,
Hello Expertosppc, thanks for contacting us!
Yes, you can import the demo and will have the same page and settings, the only thing is that the image under copyright will be replaced by placeholder.
Do not hesitate to re-contact us if you have more questions.
Kind Regards
Font Picker is not working… Dropdown list doesnt find font families.
Hello Ozlawsy, thanks for purchasing Cesis!
If you just updated to the newest version please try to clear your server and browser cache, this might fix those issues.
If you still have problem, could you please contact us on our support forum.
Sorry for the inconvenience.
Thanks in advance!
Kind Regards
Hi, FYI. As I am setting up my theme I am clicking on the Cesis Setup alot. At least 3 – 4 times a day it has been asking me to enter my licence code. I do that and save it and I get a thankyou message. Then it happens again. Can you please look at this your end ASAP…
Hello again, please check the reply to your second comment
