743 comments found.
hello can you reply the ticket thank you!
Shittiest support, they never even reply…
WHY DON”T YOU GUYS REPLY ON SUPPORT INBOX. I HAVE BEEN WAITING FOR DAYS.
Hi,
We provide our support via our support forum. Please report your issues in our support forum . Our support team will ans you tomorrow.
Thanks
NO ONE IS REPLYING FOR DAYS.
Hi Is it possible to have different prices according to seasons? Thanks
Hi,
Sorry, Seasonal pricing is not available yet.
Thanks
Hi redqteam,
When using the “Request for Quote” option, is there a way to configure the fields in the form? And, also, disable the creation of a new WP account?
Thanks
Hi kais72,
We’re working on this feature. In our next update this option will be provided
Guys, after one week waiting, could you please answer my ticket?
Hi,
Our update is not ready yet. We’re solving this issue with some other issues. Hopefully update will be available soon.
I am looking to purchase this theme, my question is picked up at location a and dropped off a week later at location b, will that car become available automatically from location b after that date?
Hi,
Yes, The date will available automatically.
Thanks
Hi, i just want to ask if it has payment stripe option? thank you.
Hi,
As a WooCommerce default plugin(RnB), Payment option is same as WooCommerce. We have done nothing with the payments.
Thanks
Hi!
its my website i have brought your theme and installed here :
http://webperfectsolution.com/projects/SpaceBooking/space-hours/hyundai-genesis-coupe/
I need hourly range discount system, check this website . there have 3 different price on here:
https://www.spaces-on.com/es/espacio-horas/1580-sala-de-reuniones-madrid-en-gran-via-madrid16€ / hour| 58€ 1/2 half day (4 hours) | 115€ / full day (8 hours)
when you will book for one hour then it will show 16€ but when you will select for half day or 4 hours then it will show half price 58€ when you will select for full day or 8 hours then it will show full price 115€ i need this same functionalities also !
but i need this same hourly like example website
Please give me a solution soon. I need your help very soon.
Hello riyajul,
We have received your queries and revert this to our dev team. We will contact with asap about your issues.
Kind Regards
Sam
ok please i need this problem solved soon !! I have so urgency !
Hi,
Please have a look at the answer at the support forum.
Thanks
Hi guys, a few PRE SALE questions:
- I’d like to make a front-end product entry site (like turo.com – list your own car style). Does your theme allow front-end entry (maybe using something like https://wordpress.org/plugins/wc-frontend-manager/)
- are multiple currencies supported? Considering it’s on Woocommerce, there should be some way, but want to confirm with you.
- is it WPML compatible / translation ready?
- are you open to customisation requests (paid of course)?
Thanks, Lukas
Hi,
1. Our theme is not supported with vendoring system. You need full customization for this feature.
2. Yes
3. Yes
4. Yes
thanks
ok, thanks for a quick response! Where can we discuss paid customisation? I found on https://wclovers.com/product/woocommerce-frontend-manager-ultimate/ that it lists your RnB plugin (that this theme runs too), so assuming some integration must be possible for front end entry?
Thanks! Lukas
Please purchase our theme then contact via our support forum. Our developer will contact with you then.
sure, I’d do that, but it would be good to know the hourly rate before that – no point purchasing the theme, if the hourly rate is out of the budget for this project. I’d be bying into an unknown deal.
Can you let me know on lukas@posveteposvojom.com? As I can’t use your support forum before purchasing.
thanks!
Hi,
We work on USD $50/hour rate. and total hours depend on your feature list and work with 3rd party plugin.
thanks
Ok, thanks for the info!
Thanks
Hello team Redqteam, I sent you a mail 2 weeks ago ( mail starting 001) with a couple of simple questions before considering purchasing . No response. Please tell me if you got that mail. Best regards.
Hi,
sorry, We didn’t get any mail. Can you please try again?? If you can ask your question here, That will be ok also.
Thanks
PRIVATE TICKET #1539541 waited for a week now. No reply. Lessons learned, not to buy theme aren’t that popular in theme forest.
Hi,
Please follow the reply of your tickets.
Thanks
Hello Guys Please check PRIVATE TICKET #1544222 Regards
Hi,
We’ll reach you soon via our support forum.
Thanks
I SENT IT A TICKET, HOW I NEED TO WAIT MORE LESS ? THANK YOU MY FRIENDS
PRIVATE TICKET #1543971 PLEASE
HELLO?
HELLO¿?
Replied from our support forum. Please check
Please can you reply to the new tickets thank you !
Please sir can you answer the tickets, we are working hard this night! thank you
Please can you answer the tickets. We want to finish the base in 1 of the products today, and after follow with the rest!
Hi ,
You have opened too many tickets. It is easier to track for us if you open a ticket and asked all of issues there. Please have patience and be with us in the support forum.
Thank you for understanding.
Regards
reply the tickets please
Hi,
Thank you for your concern. Our support guy will reach you.
Thanks
no one answer
Check replies from support forum
Yes my friend but too slow…
Check again tickets plz thank you
please check ! thank you ! 
eoo
replied
waiting thank you !
Hi,
Please be with us in the support forum. You don’t have to notify us every time in the dashboard after replying a ticket .
Thank you for understanding.
3 DAYS AND NOONE ANSWER
Answered
Please i need to do something but i dont know how can you answer the ticket! Its just to change $ per €
Please check our replies from our support forum.
Dear Support,
can u help me, why is this page http://lota.id/all-products/ process is too long?
Regards,
Can you please open a support ticket and i will forward your ticket to reactive category ? and can you please let me know which version of reactive plugin you’re using ?
Thanks
Is it possible that a customer pays only a 50 euro deposit?
Hi ,
Our plugin provides deposit feature.
thanks
Could you help me: https://redqsupport.ticksy.com/ticket/1538731/
Hi ,
We got your ticket in our support forum. We’re checking your issues. You can add deposit from our plugin. Please check our plugin docs to get more idea https://redq.gitbooks.io/woocommerce-rental-and-booking/content/
This theme looks awesome. Just one question before buying.
Is this theme compatible with the latest woocommerce and wordpress update?
Because I can see this:
“Notice: WC_Cart::get_remove_url is deprecated since version 3.3! Use wc_get_cart_remove_url instead. in /opt/bitnami/apache2/htdocs/turbo/wp-includes/functions.php on line 3839”
In the cart of your demo.
Best,
Jhon
Up
Hi,
Yes, this theme compatible with the latest woocommerce and wordpress update.
Thanks
Cool! Would you please upload the theme on your serveur so I can’t test everything before buying the theme?
Thanks a lot!
I think your theme can be sold quite a lot of time ! It looks nice and pro. The best so far.
This is the demo for showing purpose. http://demo.redq.io/turbo/ . Sorry, no admin demo available.
I don’t need it! But as you can see, once you have an item in the cart, there is a warning message “Notice: WC_Cart::get_remove_url is deprecated since version 3.3! Use wc_get_cart_remove_url instead. in /opt/bitnami/apache2/htdocs/turbo/wp-includes/functions.php on line 3839 “
Can you please fix it before I buy the demo?
Thanks
I’m talking about your demo here: http://demo.redq.io/turbo/cart/
With something in the cart.
problem fixed. We’ve updated our demo. You can check now
After last Thursday update:
1) Not able to book more than 1 week. Always get message “Oooops Max Booking Days are”
2) Not able to control zoom Google map level in Car page. The zoom is too near.
3) Request for quote button it seems solved, but Book Now button is always there, even if you uncheck Show Book Now Button option in RnB settings.
4) More bugs with WPML:
the theme is not compatible with Woocommerce Multilingual. When translating products, one must use “Native WooCommerce product editing screen” instead of WPML Translation Editor.
Not possible to translate label texts in Turbo Options -> Woocommerce -> Product Page Settings
Not possible to translate (in Related Products):
- listing_details_link_text
- listing_day_or_night_text
- listing_price_starting_from
Not possible to translate (in Car page Booking Form): - $labels[‘pickup_datetime’] - $labels[‘pickup_time’] - $labels[‘return_date’] - $labels[‘return_time’], - $labels[‘instance_pay’] - $product->single_request_for_quote_text()
Please, it is urgent. With these bugs I cannot use the theme.
Kind Regards, Albert.
Hi,
- solved the problem “Max booking days are”: I only had put price for 7 days. - solved translating text labels problem by editing core code. - wpml product_type error message still there (in the backend) but everything seems working. - not able to use the theme with Internet Exporer. The Loading circle is always there and never gets “display:none” css property. Could you tell me how to fix this, please? Try to add you in Skype but have not received any answer. Kind Regards,
Albert.
Hi, seems that I have solved Internet Explorer bug by editing \assets\dist\js\custom-turbo-scripts.js file in parent theme.
There is another bug to correct: html format in WPBakery Page Builder. If you have a look at your The Brand module in your demo page, you will see break line tags
not working.
Kind Regards, Albert.
Temporary solved by editing \redqframework\turbo-vc-addons\vc_templates\turbo_brand.php and changed:
<?php echo esc_attr($content); ?>
by
Kind Regards, Albert
Hi Albert,
We’ve replied you via our support forum. Please check
Thanks
hello, 2 questions
1- I can not use google maps. Is there another document?
2- I see the reservation information on the quote menu wp-admin panel. Can this information come by mail? How?
good work
I’ve replied you. please check
Hello, i have a error en my template. the firter o sort by does not work , i wnat to filter by price, by title. etc. here is my url http://www.rentacarro.com.co/car-listings/
contact us via our support forum. Our support team will help you to solve your issues
Thanks
The woocommerce Rnb settings now display the book now even though the Display Request Options – Show Request For Quote Button is selected. I just want to fill out the form, but it does not. Very urgent please
I created a ticket but no answer I have not been in the site for 1 month.
Hi , Please check our replies from our support forum.
Thanks
