316 comments found.
Preview demo not working on mobile’s
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Need Support or have any presale – Question ?
We’ll do our best to answer your questions and fix issues as soon as possible. While using our theme, if you have any question or query, we are always ready to assist you via dedicated Support ticketing system. We consider every customer as our prime client and provide support on top priority basis as defined in Envato Item Support Policy! You may also reach us via Whatsapp to ask quick question or update:
Open Ticket : Chimpstudio Support Portal
WhatApp No : +44 7387 757771
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Hello,
Your theme’s mobile menu is no longer working. What can we do to fix this? https://www.gfsus.org/Thank You
Hi @ MNolde, Which wp version are you using ?
Regards
Hello i want to buy your theme but before buying can you please tell me 1.please share your backend admin panel dashboard. 2. if possible please share your documentation, it is very important to know the things before buy. 3. can i integrate other payment method like card payments, UPI etc. you can also reply me at- powerrangerspd777@gmail.com
HI @ masumjeng , Thanks for your kind interest in Westand theme.
1. Admin demo can’t be given due to security concerns.
2. Documentation is given in theme’s package and can be accessed after purchase.
3. Other payment gateways can be integrated in Westand theme.
Regards,
Hello! How to update slider that it matches Php version 7.x? (default slider works only with 5.x version of Php). Thank you.
Hi @ gsether , You can use contact form given on profile page to share me admin details to check and set slider for you. Thanks
Regards,
Hello, I wrote a question via profile page, but nobody answered me.
Could you check your email its been responded. Thanks
Yes, thank you, today I got an email. Updated the slider. But slider is not displayed anymore. I write an email back asking where to fix. Would be great if you’ll help me to manage this till the end. Thanks!
You can provide wordpress admin login details where team can check it for you.
Hello All !
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Get a Quote on Chimpstudio Customization Portal ! Incase you feel any trouble while register/login/followup you may send direct email via contact form given on profile page!
Login to Check Status of Submitted Quotation Request Here
Hi! Does your theme supports PHP 7.3 and does it has updates after 15/01/2016 (do you keep updating it? Thanks
Hi @ bhdevelopment , We are working to give item update that will be compatible with latest version of Wordpress and php.
Thank you and feel free to ask if you have any question related to JobCareer Theme.
Regards,
Need Support ?
We’ll do our best to answer your questions and fix issues as soon as possible. While using our theme, if you have any question or query, we are always ready to assist you. We consider every customer as our prime client and provide support on top priority basis as defind in Envato Item Support Policy!
Hello!
Could you share, how you did it? {This is unfortunately a change Google made and is now required (but our team had already fix it) for google map to place your API key.} – as on my site it’s not working anymore also… thank you
Hi @ gsether , Yes, Google have changed its policies about Google maps and location Autocomplete Feature. You need to create a Google billing account to pay to utilize google maps.
You may check your own from here : get started :https://developers.google.com/maps/documentation/javascript/get-api-key
Google Maps had made a change that requires a google map API key, regardless of any theme or website. It will just depend on the number of Requests on your site. Incase you don’t have much traffic on your site than you may check Google policy implementation in that regard here: https://prnt.sc/jlg5ln
Read for more information: https://developers.google.com/maps/faq
Regards,
Thank you, Anna! It helped 
Good to hear. You can help us out greatly by rating our theme for us, visit your downloads tab and give us a nice 5 star rating!
Have a nice day!
Hello!
when I bought a theme, I’ve asked to customize it: 1. to change from 12 hour to 24 hour format, 2. to change date from dd.mm.yyyy to yyyy.mm.dd format.
Now I need to reverse it back.
Could you tell me in which file/s should I make changes?
Thank you!
Have a great Christmas Holidays
Could you please elaborate on which exact feature you asked for following custom options.
Hello Anna Smith!
thank you for reply.
here it is: Event list: https://www.vivapersona.eu/wp-content/uploads/2018/12/Screen-Shot-2018-12-26-at-12.39.07.png single event: https://www.vivapersona.eu/wp-content/uploads/2018/12/Screen-Shot-2018-12-26-at-12.39.19.pngI need to make reverse date to English dd-mm-yyyy format and 12 hour AM/PM format. It was in an original version than I asked for a customization of your team.
Please tell me in which files should I make corrections
Thank you!
Hello!
I’ve bought We stand theme in 2014 for www.vivapersona.lt. It’s written in the theme description, that a buyer gets all future updates free lifetime (see a picture from westand on themeforest: http://snpy.in/KRtjck). On my website it’s not updating. Could you send me files of newest version?
thank you.
Giedrius
You can always get latest package from theme forest > Download section and update theme and all plugins to get all sorted on your website.
Hi, I am running this theme on of my website with multi-site plugin where I have created sub domains. My question is ” I have to buy separate license for sub domain?”
Hi @AAPMP , Single purchase code is valid for one domain only. You may read more details here : http://themeforest.net/licenses/standard
Please contact Envato support directly for this.
Regards,
Hello All
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Customization Portal !
Hi, I plan to purchase the westand theme. Some Question: 1) Does your theme support PHP Version 7.1 2) Does your theme support Wordpress 4.9
Regards Sanju
Hi @ sanju6000 , Thanks for your kind interest in one of our theme. Hope that suits your best business needs.
Compatibility is not tested and assured right now but we are planning to release it soon.
Regards,
Thanks for your reply. Which PHP Version and Wordpress Version this theme supports now(so that I may know on which server to install this theme) and whats timeline to make it PHP 7.1 and Wordpress 4.9 Compatible
- Its been tested and supported upto WordPress 4.4.1. You may download it from here : https://wordpress.org/download/release-archive/
- Timeline is not defined for next release, however aur support team is available to help you sort if you need any kind of help using westand theme on Chimp Support!
a moment
Hi @coartsrl, Yes, You need to message from your purchased account to seek premium support. Incase you don’t have license and willing to pay money to get this done on your request you may put request here : http://chimpgroup.com/crm/index.php/quotation
Regards,
no
Hi @coartsrl, There is no purchased against your name so best practice is to create a ticket at support system to get support for . Thank you!
Regards,
let’s see
Hi @coartsrl, There is no purchased against your name so best practice is to create a ticket at support system to get support for . Thank you!
Regards,
Hi, is possible to have a child theme ? i cant find any additional css in theme options.
Hi @ webrex2013 , Please follow the link given below, in this way you can create child theme & modify it as per your requirement. https://codex.wordpress.org/Child_Themes
Regards.
i know the method, but if you think that a free wp theme now offers additional css option in “personalize” . at least you can consider this updating your theme …anyway…i have a problem…using CS theme option….Default pages settings, i choose right sidebar layout but does not work globally, i must insert manually the sidebar for post/pages
Can you please message here with your purchased account where i can assist you in a better way.
Hope you understand!
i’m working on a web site , i’m a webmaster , let me ask if the web site owner purchased directly the theme or someone else who made the theme installation . Unfortunally this is the problem when asking support here ....for sure i cant use the envato account of the person who purchased the theme..if is a web agency who worked before me! hope you understand…anyway your theme does not work as explained
I will be glad to check what issue is appearing but there is no purchased against your name so best practice is to create a ticket at support system to get support for . Thank you!
the owner does not purchased the theme but a web agency who installed the theme, i do not think we can get their personal envato account credentials. Do you have a support service, we must pay , is a question of money? Do you offer a solution instead to tell me you cant because i’m not the one who bought this theme?
how can i message from another user account? what kind of solution is this?
Yes, You need to message from your purchased account to seek premium support. Incase you don’t have license and willing to pay money to get this done on your request you may put request here : http://chimpgroup.com/crm/index.php/quotation
Hello All
Are you looking for trusted Customization partner?
We understand that every theme does not fit to 100% needs of every buyer, thus modification becomes necessary. We know our theme more than anybody does, we can modify it to match your exact needs. We have advantage to developing the theme, thus we are most economical in customization market. You can request a quote for your project here: Customization Portal !
I am trying to improve a site using the Westand theme and ran into three issues:
The site has en events timeline on the homepage with the color-coded legend of event categories right below it. I would like to show the legend right beside the event timeline. Is that possible?
Another serction on the homepage is the services, which is predefined to show two services per row. Is it possible to have it display three columns?
The same question regarding the footer, which has three widgets, but each widget takes up 1/4 of the page width. I would like to have each widget take up 1/3 of the page width so there is no awkward empty columns
Thanks in advance for any comments!
Hi JeroenSangers , Can you please message here with your purchased account where i can assist you in a better way.
Hope you understand!
Regards,
I wish I could… The person who purchased the theme has left the project and did not pass on his account details.
Sorry to hear this. Let me know when you got the details for it. Thank you!
I can not find how to translate the agenda of activities.
I’ve already translated everything into Spanish with the .po and .mo files but the agenda of activities I can not find where, what php files are or how do I do it?
see image: https://screenshotscdn.firefoxusercontent.com/images/6a12e29d-dc78-4336-8494-e7d3b1c7c9c8.png
i need translate to spanish
Hi @ alexrickert , I am sorry, but what you are asking is not clear. Can you please elaborate on what it is you need to achieve via screenshot specifically ?
Regards,
I can not find where to translate the calendar. It is in English and I want it in Spanish. The .po files do not have the texts to translate.
Where do I translate the months, days and phrases that appear on the calendar? My website is in Spanish I need to translate EVERYTHING to SPANISH.
Loco Translate plugin is recommended to translate Strings in westand theme. Code customzition will be required to change the calendar and javascript strings such as months, days and phrases in other language. If you are comfortable doing code changes your own let me know, i will you guide file for it.
If you indicate what are the files to make the code changes since I look for them and can not find the texts to edit them.
Files concerned with js strings is fullcalendar.min.js line#1977
File path : wp-content\themes\westand\scripts\frontend\fullcalendar.min.js
