1317 comments found.
Can not run a dailymotion video with the shortcode pearl video popup
Please contact our support via livechat, and they will help you.
Regards
hello! i was looking at your theme and it looks nice, im trying to setup a forex website that offers clients signals and education that can be purchased through monthly memberships. can this theme work for me? its a simple with not many pages site, i only need the site to be linked with paypal for them to make payment, a page for testimonials, and the regulars found on a site.
looking forward to your response. thanks
Hi,
Thank you for your interest. The theme doesn’t have features for Forex and you need to use extra plugins to realize your request. Also, the theme has testimonials feature and you can see it here: http://pearl.stylemixthemes.com/testimonials/
regards
thanks for your quick reply. this is the kind of website im trying to build, if you could please take a look at! maybe with less content, but there are similar services i would like to provide.
https://www.forexlens.com/You can create such kind of content, but you need to use an extra plugin for Memberships and account pages.
regards
Revolution slider videos aren’t playing in the background on this theme.
Hi,
Please try to use the embed link of the video and check it again. If it doesn’t help, please create a ticket with your site credentials and our engineers will check it for you.
regards.
Can you please tell me how to resize woocommerce thumbnails? I have tried forcing through functions.php and setting thumbnails sizes under customization but they will not set. I do not like the height:auto and I want a static height set.
Thanks
Hi,
Woocommerce thumbnail sizes should be managed from Customizer settings by default. Could you please create a ticket with your site credentials and our engineers will check it for you?
regards
Done. Ticket sent
Thanks
Thanks, our engineers will check your request and reply you ASAP.
regards
in features written about the support of IE9: “Cross-browser compatibility: FireFox, Safari, Chrome, IE9, IE10, IE11” is it true?
Yes of course (there are can be problems with old IE versions but we are still working to fix issues), you can also check our demo site with these browsers.
Regards
I understand, but very much breaks down in ie9. The demo site looks not good as my site. Maybe you can do something about this?
Hi,
Could you please create a ticket with your site credentials and our engineers will check it for you?
regards
Hi, I have problem with STM Slider. I cant edit, and create new slider.. I clicks on the button, but it isnt working
I tryed uninstall, delete in FTP, delete cache.. but nothing helped me.. What can I do?
Hi
Could you please open a new ticket: https://support.stylemixthemes.com/tickets/new/ and our engineers will check the issue.
Regards
Hello, I do not have the same layout on the post that the company demo how to do?
http://www.conferencier-coach.fr/demo/animation-lors-du-tdf-etape-haut-bugey/ http://pearl.stylemixthemes.com/paves-the-way-for-an-eventual-merger/resolved
Hi
If there are any other questions please let us know!
Regards
Hello, can you pls help me setting up title colors correct. I have a H3 under events that is not visible because its white – I can’t find where I can chagne it? Kind regards Rasmus.
Hi,
Could you please clarify where did you buy the theme?
If the theme was purchased from another account, please create a ticket with your site credentials and our support engineers will help you with the problem.
regards
In June’s themes you addes “hotel” but I’ve seen that you have deleted it and there’s no more that demo update… are you going to develope it? or you have no plans to do it? thanks.
Hi,
Sorry, Hotel layout has been removed from updates due to different structure and system 
This layout needs too many additional features and functionalities which are no needed on other layouts. So we are planning to release it as a separate theme.
regards
Hello, How do i enable WPBakery Page Builder on Case pages, services pages etc? There is only shortcodes everywhere. is it possible to use WPBakery Page Builder on these pages? thanks
Hi,
Please try to enable WPBakery page builder for custom post types from the WPBakery settings ▸ Role Manager area – http://prntscr.com/jw3sbs
regards
ok thank you so much, worked perfect,
You are welcome!
On the sidebare of the blog I have the ID that appears at the top how to avoid this
http://www.conferencier-coach.fr/demo/news/Please update your theme/plugins to the latest version and check the issue again, if it doesn’t help please contact our support via tickets or live chat and they will help you.
Regards
Hi! I have a question. I completed set ‘POST Masonry grid’ on the main page. And, It works well. But, when i came back from any other page, it doesn’t work to appear on main page until i push ‘F5’ button. Please help me! Thank you very much.
Hi,
Seems there are some JS Errors on your site Console. Please contact us via private tickets system and we will check this issue for you.
regards
Can you please confirm if Pearl is compatible with PHP 7.0, 7.1, and 7.2? Thanks!
Hi,
Sure, the theme is compatible with these versions of PHP.
regards
Hi! I have a problem with my theme because i want to change: read more, in SERVICES and i don`t know how i can change. I want to put it in Spanish
Thanks
Hi,
Please have a look at this manual to translate the theme – https://stylemixthemes.com/forums/topic/theme-localization/
Also, please try to change “Services” from the Theme Options ▸ Post Types ▸ Services settings – http://prntscr.com/jv1bvj
regards
Hi, I have just bought this theme and have installed one of the demos specifically the one for music. However it looks nothing like what is shown as a demo on your site
http://prntscr.com/jv04sm http://prntscr.com/jv0817 http://prntscr.com/jv08d8Am I missing something or that is how it should be? I have followed all the instructions to the letter http://prntscr.com/jv0bzz
Hi,
Please create a ticket with your site credentials and our engineers will check it for you. Also, please have a look at this documentation: https://stylemixthemes.com/manuals/pearl/#installation_fails
Please note, most of the images will be replaced with placeholder or demo images due to the licensing.
regards
Unfortunately I could not be able to submit the ticket because nothing happens when I click submit. I went ahead to contact your support staff via live chat and did not get any response for up to 15 minutes. http://prntscr.com/jvi28i so I am just going to go ahead and ask my question here
Where do I enable the audio player? (Very important)
Why does any song I add to an album disappear after I click update? (Applies to url and added mp3 files)
And is it possible to export your demo with a plugin like all in one wp migrate and send it to me?
I have always wanted to buy one of your themes. I hope it was worth it. Time is of the essence. Thanks
Please try to use an incognito mode of your browser and submit a ticket. Also, our engineers have already replied via Live Chat.
Moreover, the theme demo contents are located on our Server. So it isn’t possible to export it using plugins.
regards
Hello. How are you? I would like to know if it is possible to remove the footer and copyright area from some pages in particular. Like in page A I would like to have the default copyright area and footer, but in page B I would like to have a different text on copyright area and no footer. Is it possible?
Hi,
Unfortunately, there is no such option in the theme by default. The footer section’s settings are global for all pages. It needs to customize the theme templates via Child Theme in order to realize your request.
regards
is it possible to setup a filter on a page to allow us to display a list of events on a page, only for a particular category, say, women’s ministries events?
Hi,
There is a Post Grid element of WPBakery Page Builder plugin where you can display any post type by the selected category.
regards
Hi, I’ve followed the instructions to upload new icon pack using iconmoon.io but after uploading the pack and the page reloads the pack looks empty.
Hi
Please try to generate a new icon pack with using another font name: http://prntscr.com/jub1sa
Regard
Hi,
I generated a new pack with another name but still have the same issue https://prnt.sc/juccpuThanks
HI
In that case could you please open a new ticket: https://support.stylemixthemes.com/tickets/new/ with your credentials and our engineers will help you.
Regards
When are you going to release the June demos?
Hi,
The new layouts are still in development stage. Hope they will be released very soon.
regards
In Pearl Theme, everytime I load in a demo site, the THEME OPTIONS TAB will not work. What is going wrong and where can I fix this?
Hi
Could you please open a new ticket and our engineers will check the issue.
Regards
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