1801 comments found.
my purchase code doesnt work==
Hi,
could you clarify in more details please what exactly goes wrong?
Regards
Hi, on the single product page, I prefer the template of the Artday standalone version http://preview.themeforest.net/item/artday-creative-shop-template/full_screen_preview/1402172 over the wordpress version. Specifically I want to elimate the three thumbnails under the main image. I prefer the + and – buttons to the side of the item count. Prefer the full descrition followed by the full width add to cart. I also prefer the font choices and the underneath sections of descriptions as well as getting rid of SKU# and that section. Is there a simple way to do this – is it just a different page template somewhere? Is it done through css? Thanks.
Hi,
Send please an email to us, we’ll try help you.
Regards
Hello, there is something wrong with the demo content import. when i install the theme and click demo import, the website looks different as theme. the artday-demo-data links download data from “http://wossthemes.com/artday-xml” . can u help to check what wrong with this theme?
Hi,
Following the Envato rules all themes on Themeforest should be sold without images. Images are only for preview. And all the authors on Themeforest replace images with image holder for easiest work with the theme. Well you just need to replace image holders with your own images.
Regards
demo import is didnot work
Hi,
If you still have some issues with demo data, please send an email to us, we’ll be glad to help you.
Regards
Hi. When will there be Slider Revolution update? I used to have video within the slider and it was all fine, until recently. The latest version is 5.4.8 and mine is only 5.2.6 Thanks
Hi,
at the moment version included with the theme is 5.4.6.4 not 5.2.6. Well you can update it right now. However we try to keep all the bundled plugin up to date with each theme update.
Regards
Hi,
How are you doing?
Nice template, Although I have some issues suddenly my uploaded pictures show question marks in Safari, Not at Chrome in Chrome it shows normal! while yesterday everything was fine, Is it because outdated php files? I think Ive donwloaded the latest right?
great day,
Peter
Hi,
We need to debug the issue, so please an email to us with link to your website, we’ll be glad to help.
Thank you for kind words 
Regards
Hi! Seeking help to remove the social icons embedded in the theme off my ‘posts’ page. I’ve tried like others here (copied from another request) adding this to my style css
.ws-product-social-icon .twitter-sharer, .ws-product-social-icon .twitter-sharer {display: none; }
+ the other option via the functions to remove to no avail. Please see http://www.ultravioletlair.com.au/mysterious-girl-magenta/ as an example.
Thanks in advance, Ana
Hi,
As I understand you want to remove them at all. Then just add these lines in your style.css file.
.ws-share-icons{ display: none; }
It should solve the issue.
Regards
If I paste the above in the style.css exactly as the above, it states there are 6 errors. If I paste .ws-share-icons{ display: none; } it updates the style sheet with no error, I’ve tried this so many times!
Please revisit helping me. Correct I want to totally remove, as I’ve added socials another way which you can see from the page I’ve sent as an example.
You can paste it or at the bottom of your style.css file or Theme option page in styling tab.
Regards
The above really didn’t help as stated before, the only way I could get this to work after trying so many times, days, just now I recalled to add the ‘important’ code to this, thank fxxk. I have copied it here to help others.
.ws-share-icons{ display: none !important;
}
I’m really glad you got it solved! 
Regards

Hi,
I’m getting an error with the instagram widget. It says: “Instagram has returned invalid data.”
I’v already updated the theme to 1.5.2. and I have the version 1.2.1 form the Artday Shortcodes. Hope you guys can help me out with this!
Elena
Hi,
yes sure, only one we’ll need your login details to debug the issue. You can send them via email.
Regards
Sure, whats the email?
Hi there! I’ve noticed on the products/shop pages, there is no option for a customer to sort the products by price, popularity, etc like with most themes. How do I add this functionality back in? Thanks so much!
Hi,
In our design of the shop this feature is hidden. Well sure you can use it. There are some widgets so you can add this filter in your sidebar as widget, or to enable the filter from code. Let me know which way you want to use and I’ll help you to enable the filters.
Regards
Hi! If you have a code I can use to enable it that would be perfect. Thank you!
Send please an email to, I’ll explain where and how you can find it.
Regards
Hi!
I need to update the theme, concerning to the Instagram error on displaying the pics. Where do I get the current version?
Kr, Acnog
Hi,
You can get if from your account in downloads tab, or if you have Envato plugin installed.
Regards
Hello I submitted a request for a solution to an error or a message when signing up for a Newsletter and submitting it. I get a message that says this on the website.
“Failed to send your message. Please try later or contact the administrator by another method.”
The website is www.webcreate.artlago.com
My purchase code: c7e2a182-29fb-4474-93f8-c88c0f811612
Hi,
Yes we just replied to your previous message. Make you sure that you configured everything in contact Form 7 plugin. If you still have issues please send an email to us support@wossthemes.com we’ll be glad to help you.
Regards
Hi I am having trouble with my email setup with Artday wordpress Template. the error says this after submitting the button.
“Failed to send your message. Please try later or contact the administrator by another method.”
My email is wperry007@gmail.com
Hi,
Make you sure that you configured everything in contact Form 7 plugin. If you still have issues contact us via email, we’ll be glad to help you.
Regards
Hi, I’m trying to enlarge the logo but I can’t succeed. I’m using navigation style 4, tried uploading logo in different sizes but it still remains extremely little. Searching in these comments I’ve seen that adding this CSS code in styling options would help, but nothing changed (I tried different px values, but nothing changed).
.ws-header-fourth .navbar-brand>img { max-height: 30px; }
Can you help me ? Thanks.
Hi,
Just send an email to us with link to your website, we’ll be glad to help you.
Regards
Hi, need some help with instagram block, don’t have it by default, how to install?
Thanks
Hi,
Just make you sure that you have installed Artday plugin. With this plugin will appear also the instagram widget.
Regards
is any way i can send you screenshots, have few questions more?
Hi, i have two options to choose and they have different css style i think.
and my images looks different, how to made it same like in your version, without loop options?
Also all my thumbnails crops to square, but im don’t need this)
They are absolutely identical. It’s just an effect that they have portrait view, if you’ll take a look little closer they are also squared 
Regards
and my images looks different, how to made it same like in your version, without loop options?
Also my slider button not in center, but jump there if im resize browser, how to fix this?
Please answer about variations display style, how to make it same
deleted
Guys, did you have any normal way to communicate, it’s take lot’s of time to wait responses here and i can not attache any images…
Mobile version full of bugs
IOS 11.4 Iphone 5s testing https://ibb.co/gweP0JYes sure, sent please an email to us to support@wossthemes.com it will be much easier.
Regards
Can you please reply here or by email, im waiting for any answer already more then 24 hours…
We already replied to your message
Regards
Hi,
is it possible to show picture product “fit to page” or in real size example. http://prntscr.com/jvcw53 now it takes only part of the picture and fulfills it?
Best regards, Josip
Hi,
Sure you can manage your image sizes from default woocommerce settings, you can find them in the customizer.
Regards
I am trying to help someone build their Artday website and have several questions. There are many things that I see in your demo that I cannot find when customizing. Your Artday theme was purchased and installed by the person whom I am helping, so my first concern is that maybe Artday was not installed properly.
Here are my questions: 1. Is this the only format for support for Artday? May I speak with someone on the phone?
2. I am having trouble with the Menu. I have created a menu, and it will not show up on in the header of the website. In the footer, I can see my menu listed two times, and I can see the menu that came as the demo listed.
3. Where are the PSD files located?
4. When customizing, the Header, for instance, the only options I see are:
Main navigation style
Navigation Style 1
Navigation Style 2
Navigation Style 3
Navigation Style 4
I do not see any option to change colors or text sizes, content, etc.
5. For customizing the footer, I only see “tracking code” and “Paste your Google Analytics (or other) tracking code here. This will be added into the footer template of your theme” Again, how do I change colors and content here?
6. It there a way to change the margin sizes for Gallery widget. Why can’t I get the gallery to look like your demo?
7. How do I increase the space between text and the Gallery?
8. How do I change the typography?
9. When customizing widgets, the only options I see are “Bottom of Page” and four different “Footer” options. How do I install a Revolution Slider widget, for instance, into the Top of Page?
10. The only slider option is “Revolution Slider”?
11. In the Artday demo, there is parallax effect animation as you scroll through the site. How do I create that effect?
Thank you for taking the time. The demo for the Artday theme is beautiful. I hope to obtain a similar look to this website.
Maybe a simpler solution is for me work from your demo. I have read here, that the instructions for installing the demo is in the documentation, but I have looked and looked and cannot find that information. Could you please provide me with detailed instructions? Thank you.
Hi,
Really as you mentioned most of the points can be found in documentation. But documentation folder is in theme package you downloaded from Themeforest.
If you still have some questions please contact us via email, it will be much easier and faster.
Regards
I sent an email to support@wossthemes.com two days ago and haven’t heard back. Is this the correct email for receiving easier and faster support?
Hi,
I just checked the email several times, even the spam folder and seems that we don’t have any emails from you. That’s too odd. You can try to send an message through contact form on our profile page, it will be sent for sure, but we’ll reply.
Regards
Funny. You (sort of) responded to my email question 10 minutes after you responded to this comment.
I didn’t find the email with 12 points
this confused me.
Regards
Hi, is there a way to translate some of the labels ? For example “my account” in the header. Thank you.
Hi,
Yes sure, you can translate it from WPML for example in string translation plugin. Or simplest way is to replace the words directly from code, you can find it in woocommerce/config.php file.
Regards
Hi, for your information, I managed to change translations in config.php file but the “Cart” voice in upper right is located in menu.php file.
Yes right it’s simply called from config.php file
I’m really glad you got it solved 
Regards
Hello! I just purchased this template and I have some the same problem with the logo like a lot of people. I try to resize the logo from 150px to 300 px, and I also try to add the code to the css:
.ws-header-fourth .navbar-brand>img { max-height: 30px; }
but nothing works, I sended to you an email (jonnysr82@gmail.com) with more info…need your help ASAP!!
thanks in advance
Hi,
You need to increase max-heigh value, 30px is set by default.
Regards
Hi, can you please explain me the difference between a standard and an extended licences? If I’d like to sell for example prints/posters do I need to buy an extended one? What does” single end product which end users can be charged for” mean?
Hi,
everything is pretty simple, if you want to sale on your website you need regular license. But if you are web developer for example and you need extended rights you need extended license.
Well in your case standard license is more than enough 
Regards
Thank you. And what about different currency and langueages if I want to sell in an european country? Does this theme support this options? And is it possible to pay via bank transfer for the purchased items ? (I can see only checks and paypal in this theme)
We kept all the default functionality of wordpress and woocommerce in our theme, so you do not need to worry that something will not work. Well sure you can add your curency, language and any gateway for making payments on your website 
Regards
Hi,
unfortunately the instagram widget seems to not work correctly.
When I set photo size to original, all the styling is gone.
It would also be nice, to have an option which displays all photos like instagram does it in the feed (same width and height).
Best, Deniz
Hi,
Make you sure that you set Instagram widget in Bottom of the Page widgetized area. I think this should be the issue.
Regards